PIT6032C
Service Bulletin Details
Public Details for: PIT6032C
This preliminary information communicates an issue with the front hvac blower speed reducing to a lower speeding when it should be higher. Engineering is working on a fix.
Models from 2024
2024 CHEVROLET SILVERADO 1500 |
2024 CHEVROLET SILVERADO 2500 |
2024 CHEVROLET SILVERADO 3500 |
2024 GMC SIERRA 1500 |
2024 GMC SIERRA 2500 |
2024 GMC SIERRA 3500 |
Bulletin No.: PIT6032C Published date: 11/2/2023 Preliminary Information PIT6032C Unwanted Reduction In The Front HVAC Blower Speed and Loss of Audio Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Chevrolet Silverado 2500/3500 HD 2024 All All All All Chevrolet Suburban 2023 All All All All Chevrolet Tahoe 2023 All All All All GMC Sierra 2500/3500 HD 2024 All All All All GMC Yukon Models 2023 All All All All Involved Region or Country North America Some customers may comment on the following conditions after vehicle startup: Condition - An unwanted reduction in the front HVAC blower speed similar to when a phone call is being received. The blower will still be on, but at a lower speed. - A momentary loss of audio that can occur two or three times after initial startup. Cause Radio software anomaly. Correction: Note: Some full size truck models, that are not listed in this PI, have the repair released for these concerns. Please see the latest version of bulletin 23-NA-183 for those models and repair information. Engineering is aware of the concern and is currently working on a solution. No repairs should be made. In the meantime, for the reduction in front HVAC fan speed, a customer can adjust the fan speed manually and then push the auto button to resume normal operation. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation Description Labor Time *3487898 Engineering working on x - Front HVAC Blower Speed Reduction and Loss of Audio 0.2 Hr. *This is a unique Labor Operation for Bulletin use only. Customer Information Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. Once a solution is available, this PI will be updated with additional details - allowing dealership personnel to contact the customer to schedule a service appointment and repair the vehicle. Additional SI Keywords lo, low, high, setting, set, fan Version History Version Modi ed 4 06/14/2023 - Created on. 06/20/2023 - Update to the correction section. 06/26/2023 - Update to the title, condition, cause, correction and warranty sections. 11/02/2023 - Update to the model and correction sections. © 2023 General Motors. All Rights Reserved.