A6923052072349_1
Service Bulletin Details
Public Details for: A6923052072349_1
Models from 2023
| 2023 AUDI Q5 |
| 2023 AUDI Q5 PHEV |
| 2023 AUDI SQ5 |
Models from 2022
| 2022 AUDI Q5 |
| 2022 AUDI Q5 PHEV |
| 2022 AUDI SQ5 |
Models from 2021
| 2021 AUDI Q5 |
| 2021 AUDI Q5 PHEV |
| 2021 AUDI SQ5 |
Models from 2020
| 2020 AUDI Q5 |
| 2020 AUDI Q5 PHEV |
| 2020 AUDI SQ5 |
Technical Service Bulletin 69 Airbag warning light on, DTCs B100A1B, B100B1B 69 23 05 2072349/1 December 13, 2023. Model(s) Year VIN Range Vehicle-Specific Equipment All Not Applicable Q5, Q5 e quattro, 2020 – 2023 and SQ5 Q5 Sportback, and SQ5 Sportback 2021 - 2023 Condition Customer states: • The airbag warning light is on. Workshop findings: The following DTC or DTCs are stored in the airbag control module, -J234- (address word 0015): • DTC B100B1B: Driver thorax airbag igniter Resistance too high. • DTC B100A1B: Front passenger side airbag igniter Resistance too high. Technical Background The wire harness of the side/thorax airbag is too close to the seat foam. The seat foam presses on the wire harness causing movement of the airbag connector, resulting in an increase in electrical resistance. Production Solution The optimization will be implemented in series production. Service 1. Replace the affected side/thorax airbag wire harness(es) according to: Elsa>>Repair manual>>Body>>Body Interior>>Passenger Protection, Airbags, Seat Belts>>Thorax Airbags>>Thorax Airbag Wire, Removing and Installing. 2. Route the new thorax airbag wire harness(es) as close to the seat frame as possible. To do so, use zip tie/clip N10546701 (Figures 1, 2). Tip: The clip in the photo is not identical with the clip to be used. © 2023 Audi of America, Inc. Internal Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 1. Install additional zip tie/clip when installing new thorax airbag wire harness. © 2023 Audi of America, Inc. Internal Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 2. Route new thorax airbag wire harness as close to seat frame as possible. 3. After installing the new thorax/side airbag wire harness(es), delete all DTCs stored in the airbag control module, J234 (address word 0015). 4. Check the fault memory of the airbag control module again to ensure that the aforementioned DTC(s) have not returned. Warranty Claim Type: • 110 Up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 9766 Damage Code: 0015 Labor Operations: Side airbag wire harness, remove+reinstall 9766 1999 90 TU or © 2023 Audi of America, Inc. Internal Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: 2 Side airbag wire harnesses, remove+reinstall 9766 2099 140 TU GFF 0150 0000 Time stated on the diagnostic protocol (Max 80 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Claim Comment: As per TSB 2072349/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA 80A 971 553 Side airbag harness 01 or 02 N 10546701 Tie wrap 01 or 02 Tool Number Tool Description VAS 6160/VAS 6150 VAS tester with the current version of ODIS (Windows 10) Additional Information All parts and service references provided in this TSB (2072349) are subject to change and/or removal. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Internal Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.