B521823

12/18/23, 5:24 AM
52 18 23_NOISE HEARD FROM SEAT MOTOR WHEN MOVING THE FRONT SEAT
SIB 52 18 23
NOISE HEARD FROM SEAT MOTOR WHEN MOVING THE FRONT
SEAT
☒
2023-12-15
THIS REPAIR IS MOBILE FRIENDLY
MODEL
E-Series
G01
G02
Model Description
X3 Sport Activity Vehicle
X4 Sport Activity Vehicle
SITUATION
A noise can be heard from underneath the seat while the seat is being moved either forwards or backwards.
This can occur to the driver’s and/or the passenger’s front seat.
CAUSE
The electric motor for forward/back seat
adjustment (SLV motor) may have become
loose from its plastic mounting tray, allowing the
drive cable mechanism to rub (arrow).
CORRECTION
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52 18 23_NOISE HEARD FROM SEAT MOTOR WHEN MOVING THE FRONT SEAT
Make sure the motor for the forward/back seat adjustment is properly sitting in the plastic tray. Secure it in
place with a plastic zip tie (aka cable strap).
PROCEDURE
1.Move the seat bottom to highest position to allow access underneath.
1. Make sure the electric motor for forward/back
seat adjustment is properly sitting in the plastic
tray.
1= Forward/back seat adjustment motor
2=Electrical connection
3=Spindle (drive cable)
4= Motor
2, If it is not, secure the electric motor for the
forward/back seat adjustment in place with a
plastic zip tie.
Note: The zip tie part number listed below has a
push tab retainer (bracket) on it that is not
needed; it can be removed.
NOTE: The drive cable can become damaged if one side of the seat track is blocked by a foreign object.
Ensure seat rails are clear of debris.
PARTS INFORMATION
When appliable, to determine the part number that applies to the specific vehicle being repaired, enter the
VIN/chassis number into either ETK or AIR, this will consider the specific equipment and/or options that are
fitted to the vehicle.
Part Number
61 13 8 384 831
Description
Cable strap with bracket (L=300 mm)
Quantity
1
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52 18 23_NOISE HEARD FROM SEAT MOTOR WHEN MOVING THE FRONT SEAT
CLAIM INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks
as described below.
Repair Code:
6731003900
Electric drive of the forward/back seat adjustment on the
front seat Unpleasant noises
Diagnosis
Labor Operation
67 00 009*
Or
00 58 500*
Or
00 58 000*
Description
Work time for checking electrical (seat) drive(s) correct
function (attachment looseness) (Plusposition or Main as
applicable)
Labor Allowance
Diagnosis Worktime Flat Rate (Plusposition)
2 FRU
Diagnosis Worktime Flat Rate (Main work)
3 FRU
WT
Only one Main work flat rate labor operation code can be claimed per workshop visit.
For applicable centers, if work time labor operation code 67 00 009 includes Main work, then only use the
Plusposition labor operation codes for any other repairs that are being performed.
And, together with the repair below that was performed.
Repairing One Side or Both Sides
Labor Operation
67 99 000
Description
Work time to secure the electric motor for the
forward/back seat adjustment in place with a plastic zip
tie (one-side, left or right)
Labor Allowance
2 FRU
Or:
67 99 000
Work time to secure the electric motors for the
forward/back seat adjustment in place with a plastic zip
tie (both sides)
3 FRU
Work time labor operation code 67 99 000 is not considered a Main labor operation.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work
time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by
State law.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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52 18 23_NOISE HEARD FROM SEAT MOTOR WHEN MOVING THE FRONT SEAT
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