PIT4534D

Service Bulletin Details

Public Details for: PIT4534D

Diagnostic tip - driver information center (dic) switch buttons are inoperative.


- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 -

File in Section:
Service Bulletin
Bulletin No.:
Date:
PIT4534D
April, 2013
PRELIMINARY INFORMATION
Subject:
Diagnostic Tip - Driver Information Center (DIC) Switch Buttons Are Inoperative
Models:
2008 - 2014 Buick Enclave
2007 - 2014 GMC Acadia
2007 - 2010 Saturn Outlook
This PI was superseded to update model years. Please discard PIT4534C.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
The driver information center (DIC) switch buttons are inoperative after the following service procedures:
• Replacing the DIC switch.
• Replacing the instrument panel cluster (IPC).
• Disconnecting the DIC switch during a service procedure.
• Disconnecting the IPC during a service procedure.
This occurs because the IPC needs to see the presence of the DIC switch at the time of battery power connect to the
IPC. If the IPC does not detect the DIC switch at power up, the switch will be inoperative. To prevent this condition,
always remove battery power to the IPC after service is performed to either the DIC switch or the IPC.
Recommendation/Instructions
Make sure that all of the connectors to the IPC and the DIC switch are connected and then remove the IPC/DSPLY
fuse. Reinstall the fuse after a few seconds to return the function of the DIC switch to normal.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.


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