2302723

Technical Service Bulletin (TSB)
Missing Side Steps
REFERENCE:
TSB: 23-027-23
GROUP 23 - Body
VEHICLES
AFFECTED:
2023 (JL) Jeep Wrangler
2023 (JT) Jeep Gladiator
This bulletin applies to vehicles built on and before November 17,
2022 (MDH 1117XX) equipped with Side Steps (Sales Code MRK).
Date:
February 21,
2023
CUSTOMER
SYMPTOM:
Vehicles ordered with side steps did not receive side steps installed.
CAUSE:
Missing side steps.
REVISION: –
MARKET APPLICABILITY:
□NA
□MEA
□SA
□IAP
HEE
□CH
REPAIR SUMMARY:
This bulletin involves installing missing side steps.
CLAIMS DATA:
Labor Operation No:
Labor Description
Skill Category
Labor Time
23-09-01-96
Side Steps - Install (Both
Sides)
(0 – Introduction)
23 - Body
0.6 Hrs.
Failure Code
ZZ
Service Action
Qty
Part No.
Description
Notes
1 (AR)
68292906AF
Step, Side
Right JL Four Door
1 (AR)
68292907AF
Step, Side
Left JL Four Door
1 (AR)
68292908AE
Step, Side
Right JL Two Door
1 (AR)
68292909AE
Step, Side
Left JL Two Door
1 (AR)
68341196AA
Step, Side
Tubular Black Gladiator
Right
1 (AR)
68341197AA
Step, Side
Tubular Black Gladiator
Left
1 (AR)
06102238AA
M6 X 1.00 Nut and
Washer
1 (AR)
06102165AA
Bolt and Washer
SPARE PARTS:
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/
Service Library, verify all related systems are functioning as designed. If Diagnostic Trouble codes (DTC)s or
symptom conditions, other than the ones listed above are present, record the issues on the repair order
and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition listed above, perform the Repair Procedure.
23-027-23
-2-
REPAIR PROCEDURE:
1. Install the side steps. Refer to the detailed service procedures listed in DealerConnect>Service Library
under: 23 - Body / Exterior / Step, Side / Installation.
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.