No. 2323.1

Bulletin #: 2323.1
Advanced Technical Information
Part ID: 9102
9
Surround Camera Intermittent Operation
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Cayenne
As of 2019 up to 2023
9YA, 9YB
N/A
KA6
Revision History
Revision
Release Date
Changes
0
October 13, 2023
Original document
1
December 6, 2023
Update of Service Information & Warranty
Condition
Customer complains of intermittent operation for one or multiple surround view cameras while appearing blank with
a crossed-out camera icon for each failed camera.
AfterSales
Dec 6, 2023
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Bulletin #: 2323.1
Advanced Technical Information
Part ID: 9102
9
Technical Background
Any component failure of the surround view system can lead to a single or a combination of surround camera images
being blank within the PCM display.
Fault codes that may be present include:
•
B200FFA – Surround View camera – internal fault
•
B127C04 – Front camera faulty
•
B127D04 – Reversing camera faulty
•
B127E04 – Side camera (left) faulty
•
B127F04 – Side camera (right) faulty
•
C12AE02 – Front peripheral camera, video wiring, Signal error
•
C12AF02 – Rear peripheral camera, video wiring, Signal error
•
C12B002 – Left peripheral camera, video wiring, Signal error
•
C12B102 – Right peripheral camera, video wiring, Signal error
Service Information
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system and no outside influences are found at each
		
camera and connection. (Reference all supporting diagnostic work with objective evidence of the issue, e.g.,
		pictures or videos.)
3.
Replace the components listed below:
		
a.
All four surround cameras
		
b.
All antenna cable lines including:
			•
Lines to each camera located at:
				front bumper (Figure 1 - #6)
				tailgate (Figure 1 - #7)
				both side view mirrors (Figure 1 - #5)
			•
Lines to the zFAS control unit:
				
zFAS to driver side A-pillar (Figure 1 - #1)
				
zFAS to passenger side A-pillar (Figure 1 - #2)
				
zFAS to front bumper connection (Figure 1 - #3)
				
zFAS to tailgate connection (Figure 1 - #4 & #9)
		
c.
Both front door harnesses (Figure 2 - #1 & #2)
		
d.
Both side-view mirror harnesses (Figure 3 - #10)
		
e.
zFAS control unit
4.
Verify operation of the surround view system after the repair has been completed.
5.
Create a Post-VAL.
AfterSales
Dec 6, 2023
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Bulletin #: 2323.1
Advanced Technical Information
Figure 1 - Antenna cable lines
Part ID: 9102
Figure 2 Door harnesses
9
Figure 3 Side-view mirror harness
Warranty
As always, please document the repair completely in PCSS.
For this repair, please code the “cause” as follows:
Cause location:
91020 Assistance systems central control unit
Cause symptom:
1613 No function occasionally
Use the following labor operations:
91691900		
Front camera remove and reinstall
91671901		
Side camera remove and reinstall (left)
91671902 		
Side camera remove and reinstall (right)
91431900		
Reversing camera control unit remove and reinstall (9YA)
91431930		
Reversing camera control unit remove and reinstall (9YB)
91725500		
Surround View camera control unit replace
91025500		
Assistance systems central control unit replace
97321901		
Front door wire harness remove and reinstall (left)
97321902		
Front door wire harness remove and reinstall (right)
70031901		
Rear luggage compartment side trim panel remove and reinstall (left)
70031902		
Rear luggage compartment side trim panel remove and reinstall (right)
68371901		
Rear grab handle remove and reinstall (left)
68371902		
Rear grab handle remove and reinstall (right)
70691901		
D-pillar trim panel remove and reinstall (left)
70691902		
D-pillar trim panel remove and reinstall (right)
70871901		
Trim panel for rear lid remove and reinstall (left)
AfterSales
Dec 6, 2023
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70871902		
70411902		
70461900		
70841999*		
97091999**		
*
**
		
9
Bulletin #: 2323.1
Advanced Technical Information
Part ID: 9102
Trim panel for rear lid remove and reinstall (right)
Front floor covering remove and reinstall (right)
Floor covering center remove and reinstall
Loosen and fasten rear section of headliner
Create and overlay new coax cables from zFAS control unit to individual cameras
50 TU may be claimed for 70841999.
Only actual time elapsed up to a maximum of 400 TU, verified by a separate identifiable time
punch, may be claimed for 97091999.
Search Items
E3, Cayenne, RTV, surround camera, camera, reverse
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
©2023 Porsche Cars North America, Inc.
AfterSales
Dec 6, 2023
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