No. 2332

3
Bulletin #: 2332
Advanced Technical Information
Part ID: 3858
E3 Cayenne Auxiliary Hydraulic Pump for Transmission Oil Fault P0C2(A/9)00
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Cayenne
As of 2019 up to 2024
9YA, 9YB
N/A
N/A
Revision History
Revision
Release Date
Changes
0
December 8, 2023
Original document
Condition
The customer complains of a check engine light or an engine control fault indicator in the instrument cluster.
Technical Background
The workshop finds the fault code P0C2A00 or P0C2900 stored in the transmission electronics control unit.
The faults may be caused by an internal oil leak in the auxiliary hydraulic pump for transmission oil.
Service Information
If the transmission electronics control unit contains these fault codes, please:
1.
2.
Create a VAL to document the fault
Order a new auxiliary transmission oil pump (PAB321281A)
AfterSales
Dec 8, 2023
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Bulletin #: 2332
Advanced Technical Information
Part ID: 3858
3
3.
Ensure that the supplier part number is correct upon arrival. The supplier part number should be 			
		0501.341.288.
		=> check the supplier part number stamped on the part
Figure 1
4.
Replace the auxiliary transmission oil pump per WM 385819 Removing and installing transmission-oil 		
		pump.
Warranty
As always, please document the repair completely in PCSS.
For this repair, please code the “cause” as follows:
Cause location:
38560 Transmission Oil Pump
Cause symptom:
1611 No Function
Use the following labor operations:
03350050		
Fault memory reading out
03350053		Create VAL
38581950		
Transmission oil pump remove and install
Additional labor operations may be claimed only as needed.
Search Items
E3, E3 Transmission Oil Pump, Transmission Oil Pump, ATF Pump, Transmission, Cayenne
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
A16620
©2023 Porsche Cars North America, Inc.
AfterSales
Dec 8, 2023
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