No. 167-23-3
Service Bulletin Details
Public Details for: No. 167-23-3
Technical information for the coolant warning light lights up - supposed coolant loss on coolant pump
- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -
Models from 2024
2024 PORSCHE PANAMERA |
2024 PORSCHE PANAMERA 4 |
2024 PORSCHE PANAMERA 4 E-HYBRID |
2024 PORSCHE PANAMERA 4S |
Models from 2023
2023 PORSCHE PANAMERA |
2023 PORSCHE PANAMERA 4 |
2023 PORSCHE PANAMERA 4 E-HYBRID |
2023 PORSCHE PANAMERA 4S |
2023 PORSCHE PANAMERA 4S E-HYBRID |
Models from 2022
2022 PORSCHE PANAMERA |
2022 PORSCHE PANAMERA 4 |
2022 PORSCHE PANAMERA 4 E-HYBRID |
2022 PORSCHE PANAMERA 4S |
2022 PORSCHE PANAMERA 4S E-HYBRID |
Models from 2021
2021 PORSCHE PANAMERA |
2021 PORSCHE PANAMERA 4 |
2021 PORSCHE PANAMERA 4 E-HYBRID |
2021 PORSCHE PANAMERA 4S |
2021 PORSCHE PANAMERA 4S E-HYBRID |
Models from 2020
2020 PORSCHE PANAMERA |
2020 PORSCHE PANAMERA 4 |
2020 PORSCHE PANAMERA 4 E-HYBRID |
2020 PORSCHE PANAMERA 4S |
2020 PORSCHE PANAMERA 4S E-HYBRID |
Models from 2019
2019 PORSCHE PANAMERA |
2019 PORSCHE PANAMERA 4 |
2019 PORSCHE PANAMERA 4 E-HYBRID |
2019 PORSCHE PANAMERA 4S |
2019 PORSCHE PANAMERA 4S E-HYBRID |
Models from 2018
2018 PORSCHE PANAMERA |
2018 PORSCHE PANAMERA 4 |
2018 PORSCHE PANAMERA 4 E-HYBRID |
2018 PORSCHE PANAMERA 4S |
Models from 2017
2017 PORSCHE PANAMERA |
2017 PORSCHE PANAMERA 4 |
2017 PORSCHE PANAMERA 4 E-HYBRID |
2017 PORSCHE PANAMERA 4S |
Service Technical Information 167/23 ENU 1950 1 Coolant Warning Light Lights Up: Supposed Coolant Loss on the Coolant Pump (167/23) Vehicle Type: Panamera (971) / Panamera 4 (971) / Panamera 4S (971) / Panamera 4 E-Hybrid (971) / Panamera 4S E-Hybrid (971) Model Year: As of 2017 Equipment: 2.9-liter twin-turbo V6 engine (M-No. TV8) 3.0-liter V6 turbo engine (M-No. T9I) Concerns: Coolant pump Cause: Customers complain that the “Coolant too low” message or a loss of coolant on the vehicle. A supposed coolant loss on the coolant pump is determined in the workshop. In order to prevent repeated and unnecessary repairs, a potential leak must be precisely defined. It must be ensured that the coolant level in the coolant reservoir has not dropped due to potentially insufficient ventilation during production or a previous repair. Information The visual inspection can show that small traces of coolant are detected at the weep hole of the coolant pump. Due to lubrication/cooling of the lip seal on the coolant pump, up to 3 ml coolant per 100 operating hours can escape. Coolant outlet to this extent can be considered normal and does not constitute grounds for complaint. Traces of coolant on coolant pump Traces of coolant on coolant pump Action: Check cooling system for leaks and replace any affected components. Required tools Tool: • • • V.A.G 1274B - Cooling system testing unit V.A.G 1274/8 - Adapter for cooling system tester Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g. V.A.G 1783 - Torque wrench, 2-10 Nm (1.5-7.5 ftlb.) AfterSales Dec 15, 2023 Page 1 of 2 1 Service Technical Information ENU 167/23 1950 Checking cooling system Work Procedure: 1 Narrow down leaks in the cooling system and then proceed as described below. 1.1 Eliminate traces of coolant and thoroughly clean and dry any potential leaking. 1.2 Fill cooling system to MAX. 1.3 Carry out visual inspection of a possible leakage at idle speed and at a higher engine speed up to approx. 2500 rpm. 1.4 Check cooling system for leaks according to Workshop Manual. For procedure, see: Workshop Manual '190101 Check cooling system' 1.5 Re-evaluate original leak. Assessment ( ) Action No further coolant leak can be detected at the affected location. Continue observing, a part replacement is not required. End of remedial action. (✗) New coolant leak can be detected at the affected location. Replace component causing damage. Labor position and PCSS encryption Labor position: APOS Labor operation 19010140 Check cooling system I No. PCSS encryption: Location (FES5) 19500 Coolant pump Damage type (SA4) 5000 leaks Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2023 Porsche Cars North America, Inc. Dec 15, 2023 Page 2 of 2 AfterSales