36691.4.0

Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
ICUP - “Searching for GPS” message in DIM / CSD
TJ 36691.4.0
Issuer (Dept.)
Issue Date
Status Date
Technical Service
12/7/23
12/20/23
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 3900
Function Description
Page
Media, navigation and communication
Page 1 of 3
Attachment
File Name
File Size
TJ_36691_1.PNG
0.4320 MB
TJ_36691_2.PNG
0.2862 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If the customer experiences a “Searching for GPS” message in the CSD and DIM during startup,
while LTE connection is fully established (see attachment TJ_36691_1&2), then follow advice under
“Service”.
CSD = Center Screen Display
DIM = Driver Infotainment Module
LTE = Long Term Evolution (4G)
CSC Customer Symptom Codes
Code
Description
7N
Navigation/Other navigation problems
EO
Navigation/Does not work
IP
Navigation/Error message on screen
DTC Diagnostic Trouble Codes
Vehicle Type
Type
224
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
2023-9999
Plant
Chassis
range
Struc Week
Range
-
202220-999952
225
2023-9999
-
202220-202316
227
2023-9999
-
202220-999952
235
2022-9999
-
202122-202139
236
2022-9999
-
202122-999952
238
2022-9999
-
202122-999952
Technical Journal 36691.4.0
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
Plant
Chassis
range
Struc Week
Range
246
2023-9999
-
202222-999952
256
2023-9999
-
202220-999952
536
ED
E400V6
2021-9999
-
202037-999952
536
EH
E400V8
2024-9999
-
202317-999952
536
ER
E400V12
2024-9999
-
202317-999952
536
K9
BK9KERS
2023-9999
-
202222-999952
536
L1
BL1KERS
2023-9999
-
202222-999952
2022-9999
-
202139-999952
539
SERVICE:
Do not replace any components for this issue.
*Improved IHU software now released 2023 week 48 in VIDA, and week 49 for OTA-update.
Warranty claim info:
No warranty claim accepted for a job described in this TJ.
Failing Part: No part replacement accepted
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
3900.
To view TJ attachment continue to next page. This TJ has two attachments.
Page 2 of 3
2023-12-20
Technical Journal 36691.4.0
2023-12-20
Page 3 of 3