A9024732072430_2
Service Bulletin Details
Public Details for: A9024732072430_2
This pending service solution requests that technicians create a record in the pss database in instances where there is superimposed content on the information display.
Models from 9999
9999 AUDI AUDI |
Models from 2024
2024 AUDI E-TRON GT |
2024 AUDI RS E-TRON GT |
Technical Service Bulletin 90 PSS Instrument cluster: Superimposed content in the information display 90 24 73 2072430/2 January 24, 2024. Supersedes Technical Service Bulletin Group 90 number 23-62 dated December 15, 2023 for reasons listed below. Model(s) Year e-tron quattro, etron Sportback quattro, e-tron S, e-tron S Sportback 2023 e-tron GT, and RS e-tron GT 2023 – 2024 Q8 e-tron, Q8 Sportback e-tron, SQ8 e-tron, and SQ8 Sportback e-tron 2024 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 2 - Revised Header (Added MY 23) 1 12/15/2023 Initial publication Customer States: Content is displayed in the information line on top of other content in the Audi virtual cockpit. Workshop findings: The complaint only occurs in classic performance layout (with power meter in center of display). The concern does not occur in the two other layouts. In Figure 1, the area affected when the issue is occurs is marked in red: © 2024 Audi of America, Inc. Internal Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 1: Superimposed content inside red square. Technical Background Software issue in the instrument cluster. Production Solution This bulletin will be updated when more information is available. A solution is currently under development. Service 1. Explain to the customer that a solution is expected to be available by the end of the 2nd quarter of 2024 (subject to change) and that no repairs are necessary at this point. Do not replace any components for this condition since this will not resolve the customer’s concern. 2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under Related Links >> Service). Warranty This TSB is informational only and not applicable to any Audi Warranty. Additional Information All part and service references provided in this TSB (2072430) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes © 2024 Audi of America, Inc. Internal Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.