TJ36542

Service and Parts Business
Technical Journal
TITLE:
ICUP, Upper & Lower bar in CSD not visible
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36542.2.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2023-02-23
2023-03-07
FUNC DESC:
FUNC GROUP:
Media, navigation and
communication
3900
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“Right first time in Time”
Attachment
File Name
TJ_36542.png
File Size
0.4008 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If the upper bar (Driver profile) and lower bar (Climate settings) in the CSD disappear at start-up
or during driving (see attached picture TJ_36542.png for example) please follow description under
“Service.”
CSD = Center Screen Display
IHU = Infotainment Head Unit
CSC Customer Symptom Codes
Code
LA
6B
KF
Description
Personal settings/Does not work
Buttons/control knobs on centre console (Media, communication and navigation)/No/reduced/incorrect function
Visual driver information/Home button on center console display does not work
DTC Diagnostic Trouble Codes
Produced and printed in the USA and available as an electronic document.
© 2023 VOLVO CAR USA, LLC
Technical Journal 36542.2.0
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
224
225
227
235
236
238
246
256
536
539
Steer
Model Year
2023-9999
2023-9999
2023-9999
2022-9999
2022-9999
2022-9999
2022-9999
2023-9999
2021-9999
2022-9999
Plant
Chassis range
0175000-0999999
0144000-0999999
0000001-0999999
-
Struc Week
Range
202220-999952
202220-999952
202220-999952
202122-999952
202122-999952
202122-999952
202122-999952
202220-999952
202037-999952
202139-999952
SERVICE:
Don’t fault trace or replace any parts due to the symptom mentioned under “Description.”
This issue is known and improved IHU software has been released as of Week 8 2023--please perform a
Total Upgrade.
Warranty claim info:
Note that the TJ number must be stated in repair order text.
*To get warranty claim accepted for a job described in this TJ, please use warranty claim data as
mentioned in TJ 31543.
Failing Part: No part replacement accepted
VST Operation Number
VST Operation Number
36004-2
Description
Software Control Module Downloading
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern
area “Vehicle Report” and sub concern area “Support needed”, use function group 3900.
To view TJ attachment continue to next page. This TJ has one attachment.
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2023-03-07
Technical Journal 36542.2.0
2023-03-07
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