36693.2.1

Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Wireless Phone Charger (WPC) - no/unstable
charging
TJ 36693.2.1
Issuer (Dept.)
Issue Date
Status Date
1/26/24
1/30/24
Technical Service
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 3942
Function Description
Page
Mobile telephone
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Attachment
File Name
File Size
TJ 36693.pdf
0.0679 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If the WPC (Wireless Phone Charger) in the vehicle is showing symptoms of no/unstable charging,
follow the advice under “Service”.
This applies for MY24 cars with a WPC, hardware part no. 32359823, and after PDS SWDL (or
when used as a spare part on other model years).
*(Also applies for earlier/later M/Y since this spare part can be used for all M/Y.
WPC = Wireless Phone Charger
CSC Customer Symptom Codes
Code
Description
35
Power outlet/Wireless phone charger does not work
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model
Year
Plant
Chassis range
Struc Week
Range
224
2020-9999
-
201946-999952
225
2019-9999
-
201817-999952
227
2019-9999
-
201846-999952
234
2017-2017
0000359-0017670
201617-201709
235
2018-2022
-
201717-202139
236
2018-2021
-
201717-202121
238
2018-9999
-
201710-999952
Technical Journal 36693.2.1
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model
Year
Plant
Chassis range
Struc Week
Range
246
2018-9999
-
201746-999952
256
2018-9999
-
201717-999952
536
2018-9999
-
201746-999952
539
2022-9999
-
202140-999952
SERVICE:
* Avoid unnecessary replacements of the WPC! See below:
First, check TJ 36601. If symptoms persist, then follow instructions below:
•
When performing PDS SWDL on MY24 cars with a WPC, hardware part no. 32359823, it is
crucial that no phone or other external metallic object is placed on top of, or near (up to 60mm),
the WPC. The car radio must also be off. For SPA cars, open the blinds/hatches in the tunnel
console (see attachment).
•
If this was not followed during the PDS SWDL, then the WPC will be incorrectly calibrated,
resulting in no charging or unstable charging performance. To solve this issue, recalibrate the
WPC by performing the following sequence:
S90/V90/V90CC/S90L/XC60/XC90/S60/V60/V60CC:
1. Make sure that the blind/hatch in the tunnel console is open and that there are no phones or
other external metallic objects placed on top of, or near (up to 60mm), the WPC.
2. Download “WPC FIX”.
S90/V90/V90CC: WPC fix: SP 32319453
S90L: WPC fix: SP 32319472
XC60/XC90: WPC fix: SP 32301792
S60/V60/V60CC: WPC fix: SP 32319494
3. Download WPC reload.
4. Confirm that WPC charging function is OK
XC40/C40:
As the WPC is not placed in the tunnel console for XC40/C40, the issue with non-working WPC
after PDS SWDL should not appear. If you still have problems after PDS for XC40/C40, please
issue a technical report.
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP
number stated in this TJ.
Note that the TJ number must be stated in the repair order text.
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Technical Journal 36693.2.1
VST Operation Number
VST Operation Number
Description
36050-2
Calibrating/Identifying with VIDA
36002-3
Software Control module downloading
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3942.
To view TJ attachment continue to next page. This TJ has one attachment.
2024-01-30
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Technical Journal 36693.2.1
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