24-NA-011
Service Bulletin Details
Public Details for: 24-NA-011
This service bulletin provides repair information to correct a customer concern of rear sunroof itching.
Models from 2024
2024 CADILLAC LYRIQ |
Models from 2023
2023 CADILLAC LYRIQ |
Bulletin No.: Service Bulletin Date: 24-NA-011 January, 2024 TECHNICAL Subject: Krytox Application to Rear Sunroof Brand: Model: Cadillac LYRIQ Model Year: VIN: from to from to 2023 2024 — — Engine: Transmission: — — Involved Region or Country North America Condition Some customers may comment on an itch noise coming from the rear sunroof glass. Cause The cause of the condition may be the glass itching from the roof body. Apply Krytox to seal the lip feature. Correction 6520477 Copyright 2024 General Motors LLC. All Rights Reserved. Page 2 January, 2024 Bulletin No.: 24-NA-011 6520473 1. Obtain Krytox, a plastic card, a paper towel, and a small paint brush or cotton swab. 6520475 2. Using a plastic card, wrap a corner with paper towel, put a corner of the card under the lip and swipe along the lip from the rear of the vehicle to the front. Bulletin No.: 24-NA-011 January, 2024 Page 3 6520476 3. Dip a cotton swab in Krytox then use the plastic card to get the cotton swab under the lip. 4. Run the cotton swab from the rear of the sunroof lip to the front to seal the sunroof. 5. Repeat on the other side. Service Procedure Warranty Information Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws. For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation 6086088* Description Labor Time Add Krytox Seal to Rear Sunroof Glass 0.2 hr *This is a unique Labor Operation for bulletin use only. Version 1 Modified Released January 12, 2024 GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION