36829.1.0

Polestar 
Service and Parts Business
Technical Journal
TITLE:
Slippery Road alert on DIM
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36829.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515 Polestar
2024-01-25
2024-01-30
FUNC GROUP:
FUNC DESC:
3800
Instruments
Page 1 of 3
Attachment
File Name
File Size
Slippery Driving Conditions Alerts.png
0.0374 MB
DESCRIPTION:
If a customer experiences a “Slippery Road Sign” DIM alert, without any relevant reasons such as
snow, ice, rain, etc, please follow the advice under “Service”.
Please see attached photo for “Slippery Road Sign” alerts.
DIM = Driver Information Module
CSC Customer Symptom Codes
Code
Description
30
Connected safety/Slippery road alert/Too frequent warnings
DTC Diagnostic Trouble Codes
Vehicle Type
Type
534
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
2021-2024
Plant
Chassis range
Struc Week
Range
-
202007-202348
Produced and printed in the USA and available as an electronic document.
© Polestar 2024
Technical Journal 36829.1.0
SERVICE:
There is an improvement for this concern in software version 2.13.1, which was available in VIDA 2023
week 48 and via OTA week 50.
For software release information and timing, see VIDA - Release Notes.
For critical concerns, perform a software upgrade according to TJ 35361.
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP number
stated in this TJ.
Note that the TJ number must be stated in the repair order text.
VST Operation Number
VST Operation Number
Description
36004-2
Software control module downloading
LABOR TIME:
0.5
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use
function group 3800.
To view TJ attachment continue to next page. This TJ has one attachment.
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2024-01-30
Technical Journal 36829.1.0
2024-01-30
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