PIWIS2401e
Service Bulletin Details
Public Details for: PIWIS2401e
Information on piwis tester update 42.500.005
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Special Tools and Equipment Information PIWIS 2401e USA Only Porsche Tester IV Online Update 42.500.005 Vehicle Type: All Subject: Porsche Tester IV Online Update 42.500.005 Information: Important! This software is only intended for use on Porsche Tester IV. Note! Regarding handling of the proprietary Porsche Tester IV software, we refer to Article 6 - “Transfer for use and assigned of rights of use” - of the Porsche PT4G Purchase and License Agreement, in particular the ban on duplicating the software or making it available to third parties. Caution! Download must not be interrupted! Important! During the entire update process, the Porsche Tester IV must not be disconnected from the power supply! Installation of the software update via Online Update AfterSales Jan 29, 2024 Page 1 of 5 Special Tools and Equipment Information PIWIS 2401e USA Only Porsche Tester IV Online Update 42.500.005 Porsche Tester IV Online Update Porsche Tester IV Designation: Porsche Tester IV Online Update 42.500.005 Part Number: N/A Tool Number: N/A Use: Update of Porsche Tester IV Price: Free of charge, included in the annual usage fee for Porsche Tester licenses. AfterSales Jan 29, 2024 Page 2 of 5 Special Tools and Equipment Information PIWIS 2401e USA Only Porsche Tester IV Online Update 42.500.005 Work Procedure: Installation of the software update via Online Update Important! The download process must be started by user once an online connection is available. Select “Update” in the “Tools” menu to view the current update availability status. If an update is shown, select “Start Download”. Installation of the releases must be started manually after the download has completed by pressing the “Start installation” button. Prerequisite: PPN Porsche Tester License registration must have been carried out successfully. 1. 2. Connect Porsche Tester IV to an external power supply and start it. Start installation using menu item “Tools - Update” then select “Start Installation” on the Porsche Tester 4 user interface. 3. 4. After successful installation, Porsche Tester IV will need to restart. After the restart the update has now been completed. AfterSales Jan 29, 2024 Page 3 of 5 Special Tools and Equipment Information PIWIS 2401e USA Only Porsche Tester IV Online Update 42.500.005 Porsche Tester IV Update Release History Release Date 42.300.010 10/20/2023 42.300.015 10/24/2023 42.300.020 & .022 10/27/2023 42.300.030, .031 & .032 11/03/2023 42.300.035 11/07/2023 42.300.040 & .041 11/10/2023 42.300.050 & .052 11/17/2023 42.400.000 & .010 12/01/2023 42.400.020 & .022 12/08/2023 42.400.025 12/13/2023 42.400.030 & .032 12/15/2023 42.400.034 12/20/2023 42.400.037 12/27/2023 42.400.038 & .040 1/12/2024 42.400.050 & .051 1/19/2024 42.400.055 1/23/2024 42.500.000 1/26/2024 42.500.005 1/29/2024 Further information: • PT4G testers can only be updated from the current software level. • PT4G testers cannot be backdated or targeted for a specific older software level. • If a software restore is to be performed, the tester will install the most current software release available. • When a new update is installed, only the objects that have been added/changed are installed to save time during the update process. Online update, Fazit, PPN access and VAL data transfer: The “Online Update”, “Fazit Access”, “PPN Access” and “VAL Data Return” functions can only be run if the network settings and any proxy settings that are used were set correctly and if a valid PT4G device certificate was created successfully for the Porsche Tester 4 being used for access. The user must have PPN access and must be allocated to the device certificate. AfterSales Jan 29, 2024 Page 4 of 5 Special Tools and Equipment Information PIWIS 2401e USA Only Porsche Tester IV Online Update 42.500.005 General Information: Ordering process: Tools identified with a prefix of VAS, VAG and T: Place orders via porsche.snapon.com. Tools with a prefix of 000 721, 918 721, PNA or P: Place orders via POLARIS (PPL). Diagnostic Equipment: Open a PRMS ticket. Technical Support >> Tester Support Special Tool Support: For questions related to VAS, VAG, and “T” tools: Contact SBS customer care at 1-855-895-2013 or [email protected]. For Polaris numbers 000.721, 918.721, PNA and “P” tools: Open a PRMS ticket. Technical Support >> Special Tools Diagnostic Equipment: Open a PRMS ticket. Technical Support >> Tester Support Workshop Equipment Classification Servicing and maintenance Replacement of units and assemblies Disassembly of units and assemblies Rental Body & Paint High-voltage © 2024 Porsche Cars North America, Inc. AfterSales Jan 29, 2024 Page 5 of 5