No. 2403

Bulletin #: 2403
Advanced Technical Information
Part ID: 9941
9
95B-III Porsche Connect Manual Login Requires User Input
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Macan
As of 2023
95B
N/A
N/A
Revision History
Revision
Release Date
Changes
0
February 9, 2024
Original document
Condition
Some customers are confused about manually logging in to Porsche Connect using their Porsche ID in
MY23-24 Macan.
Technical Background
Some customers expect the “Manual login without pairing code” option to login without customer intervention.
However, this is a ‘manual’ method of logging in. The customer will not have to enter a pairing code but must still
select the desired Porsche ID by pressing it on the PCM screen. If customers wish to login without pressing anything, they must choose the “Automatic login via phone” option. (Please see figure 1.)
Figure 1
AfterSales
Feb 9, 2024
Page 1 of 2
Bulletin #: 2403
Advanced Technical Information
Part ID: 9941
9
Service Information
There is no technical defect here, so no repair is necessary. Kindly explain this login strategy to the customer as
necessary.
Search Items
Porsche ID, Connect
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
6000017625
©2024 Porsche Cars North America, Inc.
AfterSales
Feb 9, 2024
Page 2 of 2