NTB24-011

Classification:
RA23-002
Reference:
Date:
NTB24-011
February 2, 2024
ROAD DEBRIS PRESENT ON REAR SHOCK MOUNTS
APPLIED VEHICLES:
APPLIED DATES:
2021-2023 Rogue (T33)
Built on or before October 18, 2023
IF YOU CONFIRM
The customer states that they hear a clicking, rattle, or squeak noise from the rear of the
vehicle when driving over bumps,
AND
You confirm there is not a debris cap present on the rear shock absorber mounting bracket
and road debris is present on the shock absorber mounting bracket.
ACTION
Replace both rear shock absorber mounting brackets and install debris caps.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
1.
Replace both rear shock absorber mounting brackets.
•
2.
Refer to the ESM: SUSPENSION > REAR SUSPENSION > REMOVAL AND
INSTALLATION > REAR SHOCK ABSORBER > Disassembly and Assembly
Install the debris caps from PARTS INFORMATION.
PARTS INFORMATION
DESCRIPTION
INSULATOR ASSY – MOUNTING, SHOCK
ABSORBER
NUT
CAP – REAR SHOCK ABSORBER
(Debris Cap)
PART NUMBER
QUANTITY
55320-5MP1A
2
01223-A2011
2
56204-5MP0B
2
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
RPL Both Shock Absorber Insulator
Mounts
(1)
(2)
PFP
OP CODE
SYM
DIA
FRT
(1)
NH35AA
ZL
32
(2)
Reference the electronic parts catalog and use the Shock Absorber Insulator Mount
(55320-*****) as the Primary Failed Part (PFP).
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
February 2, 2024
NTB24-011
DESCRIPTION
Original bulletin published
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NTB24-011