A9124852073333_1

Technical Service Bulletin
91 ConBox: Wireless Audi Smartphone Interface (CarPlay / AndroidAuto) inop
91 24 85 2073333/1 March 12, 2024.
Model(s)
Year
Q7, SQ7, Q8,
SQ8, and RS Q8
2023 - 2024
A4, A4 allroad,
S4, A5, A5
Cabriolet, A5
Sportback, S5,
S5 Cabriolet, S5
Sportback, RS 5,
RS 5 Sportback,
A6, A6 allroad,
S6, RS 6 Avant,
A7, S7, RS 7,
A8, S8, e-tron
GT, RS e-tron
GT, Q7, SQ7,
Q8, SQ8, RS Q8,
Q8 e-tron, Q8
Sportback e-tron,
and SQ8 e-tron
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2024
Condition
Customer states:
• The Audi Smarphone Interface [ASI] (Apple CarPlay [ACP] / AndroidAuto [AA]) cannot be paired to the phone
wirelessly.
• The phone tiles under the ASI menu are grayed out (see Figure 1).
© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 1: wASI connections grayed out.
• When using a wired ASI connection, the system works as expected.
• The 5GHz WiFi network is not broadcast by the vehicle.
Workshop findings:
© 2024 Audi of America, Inc.
Internal
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• No Relevant DTCs are stored.
Technical Background
The wireless Audi Smartphone Interface requires the 5GHz WiFi network in the vehicle to communicate and
stream its content from the phone to the MMI.
Due to a configuration issue, the 5GHz WiFi may not be available in some vehicles, preventing wASI from
functioning.
A wired Audi Smartphone Interface connection is not affected by this issue.
Production Solution
Not applicable.
Service
Please execute the “Check control module configuration” test plan under Guided Functions for the Emergency
Call Module and Communication Unit (ConBox) -J949- (address word 0075).
Parts replacement does not solve this issue. Claims for replaced parts will be subject to review.
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9145
Damage Code:
AC39
Diagnostic Time:
GFF
0150 0000
Time stated on the
diagnostic protocol
(Max 75 TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
© 2024 Audi of America, Inc.
Internal
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Comment:
As per TSB 2073333/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
Additional Information
All part and service references provided in this TSB (2073333) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi of America, Inc.
Internal
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.