PIT5689F
Service Bulletin Details
Public Details for: PIT5689F
This preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while pie0572 is active. Pie0572 has now ended a
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| 2023 GMC SIERRA 1500 |
| 2023 GMC SIERRA 2500 |
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Models from 2022
| 2022 CHEVROLET SILVERADO 1500 |
| 2022 CHEVROLET SILVERADO 2500 |
| 2022 CHEVROLET SILVERADO 3500 |
| 2022 GMC SIERRA 1500 |
| 2022 GMC SIERRA 2500 |
| 2022 GMC SIERRA 3500 |
Models from 2021
| 2021 CHEVROLET SILVERADO 1500 |
| 2021 CHEVROLET SILVERADO 2500 |
| 2021 CHEVROLET SILVERADO 3500 |
| 2021 GMC SIERRA 1500 |
| 2021 GMC SIERRA 2500 |
| 2021 GMC SIERRA 3500 |
Models from 2020
| 2020 CHEVROLET SILVERADO 1500 |
| 2020 CHEVROLET SILVERADO 2500 |
| 2020 GMC SIERRA 1500 |
| 2020 GMC SIERRA 2500 |
| 2020 GMC SIERRA 3500 |
Models from 2019
| 2019 CHEVROLET SILVERADO 1500 |
| 2019 GMC SIERRA 1500 |
Bulletin No.: PIT5689F Published date: 02/23/2024 Preliminary Information PIT5689F No Restart after an Auto Stop Event / No Crank / Dead Battery / Glow Plug / Transfer Case / SES MIL / DTC Product Investigation Review Required Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Chevrolet Silverado 1500 (New Model) 2019 All All All All Chevrolet Silverado 1500 2020 - 2024 All All All All Chevrolet Silverado 2500/3500 HD 2020 - 2024 All All All All GMC Sierra 1500 (New Model) 2019 All All All All GMC Sierra 1500 2020 - 2024 All All All All GMC Sierra 2500/3500 HD 2020 - 2024 All All All All Involved Region or Country North America Some customers may comment of the following: Condition Cause - After an auto-stop event the engine does not restart (if equipped). - No crank (may be intermittent) - Dead Battery - Transfer Case Range Actuator Learn Failed - SES MIL with any of the following DTCs: P0562, P0617, P0621 P0622, P0700, P1005, P26E6, P305D, P305E, P2796, U010E, U0102, U0106, U0284, U0285, U0672, U029D, U029E, U02A1, U02A3, U0623, U111A, U111E, U1348, U18DE, P066B, P066D, P066F, P067B, P067D, P068D, P068F, C15AC, P0671, P0672, P0673, P0674, P0675, P0676 P067F, P0677, and P0678 These concerns could be caused by a broken or loose engine ground cable/strap, which grounds the engine (2) to the body (1), as shown below. 1 - G132 2 - G134 Shown above is ground G132 loose. Correction: Inspect the engine to body ground cable/strap, G132 and G134. Tighten any loose ground connections or replace any damaged ground cable/strap. Ensure that the ground cable/strap is properly orientated to prevent damage to the ground cable/strap caused by powertrain movement. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation 4042010 Description Battery Negative Cable Extension Cable Strap Replacement Labor Time Use Published Time Version History Version Modi ed 7 06/04/2019 - Created on 11/22/2019 - Update the title, condition and correction. 06/22/2020 - Updated to temporarily refer to PIE0572 for this condition. 02/19/2021 - Updated to Title, Condition, Cause and Correction. 06/10/2021 - Updates to the Warranty Section 01/30/2022 - Update to model list 02/22/2024 - Updates to the Title, Models, and Condition sections © 2024 General Motors. All Rights Reserved.