0802024

Technical Service Bulletin (TSB)
Floor Console USB Inoperative
REFERENCE:
TSB: 08-020-24
GROUP: 08 - Electrical
Date:
January 13, 2024
VEHICLES
AFFECTED:
2018 - 2023 (JL) Jeep Wrangler
2020 - 2023 (JT) Jeep Gladiator
This bulletin applies to vehicles equipped with a Remote USB Port
(Sales Code RSX).
REVISION: –
MARKET APPLICABILITY:
NA
MEA
SA
IAP
EE
CH
CUSTOMER
SYMPTOM:
Customers may comment on the following:
● Customer states the Apple Carplay/Android Auto™ does not work or is intermittently working when their
device is plugged into the center console bin USB port.
CAUSE:
Misfit USB cable Fig.1.
Fig. 1
USB Cable For Center Console Harness
REPAIR SUMMARY:
This replacing the center console USB cable.
CLAIMS DATA:
Labor Operation No:
08-90-82-92
Failure Code
Labor Description
Cable, USB Center
Console - Replace
(1 - Semi-Skilled)
ZZ
Skill Category
6 - Electrical and Body
Systems
Part No.
68658437AA
Description
Cable
Labor Time
0.9 Hrs.
Service Action
SPARE PARTS:
Qty
1
Notes
Black USB Cable Console
XY331-D3142A
DIAGNOSIS:
If the customer describes the symptom/condition listed above, perform the Repair Procedure.
REPAIR PROCEDURE:
1. Remove the floor console. Refer to the detailed service procedures listed in DealerCONNECT> Service
Library under: 23 - Body / Interior / Console, Floor / Removal.
2. Remove the end cap from the floor console. Refer to the detailed service procedures listed in
DealerCONNECT> Service Library under: 23 - Body / Interior / Console, Floor, End Cap / Removal.
3. Disconnect off the existing USB connector and connect the NEW USB cable to the media port.
4. Using zip ties, secure cable to existing console harness every 150mm (6 inches) to avoid a Buzz, Squeak
or Rattle (BSR) condition when routing to the bracket under the passenger seat Fig. 2.
Fig. 2
USB Connection End to End
1 - USB Port to Floor Console End Cap
2 - USB Cable to Wire Harness Connector
NOTE: Perform push-pull-push on each connection to ensure the connector is fully seated.
5. Install the end cap. Refer to the detailed service procedures listed in DealerCONNECT> Service Library
under: 23 - Body / Interior / Console, Floor, End Cap / Installation.
6. Install the floor console. Refer to the detailed service procedures listed in DealerCONNECT> Service
Library under: 23 - Body / Interior / Console, Floor / Installation.
7. Confirm USB port functionality.
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.