A7024892044417_1

Service Bulletin Details

Public Details for: A7024892044417_1

This bulletin provides information when there are noises from the headliner/sunroof area.


- 2025 - 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -

Technical Service Bulletin
70 Noises from headliner/sunroof area
70 24 89 2044417/11 March 13, 2024. Supersedes Technical Service Bulletin Group 70 number 24-86 dated
January 30, 2024 for reasons listed below.
Model(s)
Year
Q7
2017 - 2025
A4, and A4
allroad
2017 - 2024
S4
2018 - 2024
A5, A5 Cabriolet,
A5 Sportback,
S5, S5 Cabriolet,
and S5
Sportback
2018 - 2023
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2018 - 2019
RS 5
2021 - 2023
A6, A7, and Q8
RS 5 Sportback
SQ7
2019 - 2024
2019
2021 - 2023
2020 - 2025
A6 allroad, S6,
S7, SQ8, and RS 2020 - 2024
Q8
A7 e quattro
2020 - 2021
RS 6 Avant, and
RS 7
2021 - 2024
Condition
REVISION HISTORY
Revision
Date
Purpose
11
-
Revised Warranty (Updated claim types)
10
01/30/2024
Revised Header (Add models and model years)
© 2024 Audi of America, Inc.
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intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Revised Warranty (Updated Labor Ops)
9
04/25/2023
Revised Warranty (Updated Labor Ops)
Customer states:
• A rattle is heard from the headliner area.
Technical Background
The noises can be caused by movement in the clips that attach the headliner to the sunroof frame or
movement between components of the sunroof frame.
Production Solution
Felt material has been added to points of contact in production.
Service
1. Test drive the vehicle (preferably with the customer) and duplicate the noise. Applying pressure
to areas of the headliner around the perimeter of the sunroof will eliminate the noise, confirming
the root cause.
© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
2. Remove the
headliner. The clips
shown in the illustration
will need webbing
adhesive tape
(D 004350A2) (Figure
1).
Figure 1. Location of the headliner to sunroof frame clips.
3. Remove the clips and
apply the webbing
adhesive tape
underneath them, as
shown (Figure 2).
Figure 2. Location of the webbing adhesive tape application.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
4. Reinstall the clips
(Figure 3).
Figure 3. Clips reinstalled.
5. Apply webbing adhesive
tape to the sunroof
frame lip at each
clipping point (Figure 4).
Figure 4. Application area on sunroof frame area of clip engagement.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
6. There are two additional
points of contact at the
front sunroof frame
plates that could be a
source for noise (Figure
5).
Figure 5. Areas of the sunroof frame to be isolated with webbing
adhesive tape.
7. Apply webbing adhesive
tape between the
sections of the sunroof
frame plates on both
the right and left sides
as shown in the
illustration (Figure 6).
Figure 6. Webbing adhesive tape applied between the side and front
sunroof frame plates.
8. Perform a final test drive to confirm that the noise has been eliminated.
Warranty
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
7084
Damage Code:
0020
Labor Operations:
Headliner remove + reinstall
7084 09XX
See SRT with
associated
operations
-ORHeadliner remove + reinstall
7084 19XX
See SRT with
associated
operations
Apply fleece tape to headliner clips and 7084 2499
30 TU
sunroof frame plates
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service
0121 0002
10 TU
0121 0004
10 TU
procedure
Road test after the service procedure
Claim Comment:
As per TSB 2044417/10
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
© 2024 Audi of America, Inc.
Internal
Quantity
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
D 004350A2
0.1
Webbing Adhesive Tape
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair
See
Manual
ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2044417) are subject to change and/or removal.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi of America, Inc.
Internal
Page 7 of 7
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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