Dealer 06H6

VOLKSWAGEN DEALER COMMUNICATION
Repair Available – Service Action 06H6 / Owner’s Manual Supplement
This notice is for:
Date:
Issue:
All Dealer Personnel
March 21, 2024
Volkswagen is providing an owner’s manual supplement that describes a revision in the
“Tire load and vehicle load, determining the correct load” chapter in certain 2023-2024
model year owner's manuals. Affected owners will receive a copy of the supplement via
first-class mail. The 06H6 code will show closed in ELSA for vehicles receiving the
owner’s manual supplement by mail.
Dealers are asked to print and place a copy of the supplement in the glove box of any
affected vehicle showing the 06H6 code open on the day of repair.
Repair:
Affected Vehicles
•
REPAIR AVAILABLE – March 22, 2024
•
See ELSA and the Service References tool in Elsa2Go for complete repair & claiming
instructions
•
Check both the daily Campaign Open Inventory report and OMD for affected vehicles
in inventory. Verify OPEN status in ELSA on the day of repair.
•
Repair every affected inventory vehicle before delivery to consumers.
USA
Beginning
Model Year
2023
Ending
Model Year
2023
USA
2024
2024
USA
USA
USA
USA
USA
USA
USA
2024
2023
2023
2023
2024
2024
2024
2024
2024
2024
2023
2024
2024
2024
Country
Vehicle
Vehicle Count
ARTEON
ATLAS CROSS
SPORT
ATLAS
GOLF GTI
GOLF R
ID4
JETTA
TAOS
TIGUAN
1,375
13,797
38,045
6,123
2,075
15,329
22,353
21,974
30,591
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:
Owner mailing – March 2024
-END OF MESSAGE-
Ensure all dealer personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional
assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection
06H6_DLR_LAUNCH