PI1802YZ_TSB_R7

GROUP
Product Improvement
MODEL
See Model List
on Page 1
NUMBER
PI1802Y/Z (Rev 7, 03/22/2024)
DATE
March 2020
PRODUCT IMPROVEMENT CAMPAIGN
ENGINE REPLACEMENT INSTRUCTIONS
FOR DTC P1326 (PI1802Y/Z)
SUBJECT:
 NOTICE
This bulletin has been revised to include additional information. New/revised sections
of this bulletin are indicated by a black bar in the margin area.
This bulletin provides information related to the Technical Service Bulletin previously published
PI1802 titled “Knock Sensor Detection System - ECU Logic Improvement” equipped w/THETA II
engine. Specifically, this bulletin provides instructions on which procedures to follow if, after
installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic
Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
Model List:
Year
Model
Engine
Production Date
2014
2015-2018
Optima (TF)
Optima (TF/QF/JF/JFa)
2.4L GDI
2.4L & 2.0L T-GDI
8/29/13 – 4/25/14
2014-2018
2015-2018
Sportage (SL/QL)
Sorento (XMa/UMa)
2.4L & 2.0L T-GDI
2.4L & 2.0L T-GDI
4/16/14 – 7/11/18
9/30/13 – 4/5/18
1/3/14 – 3/7/18
If DTC P1326 is present, first perform the bearing clearance inspection with the Engine Bearing
Clearance Tester device (SST KQ231-2T110QQK). This device checks the rod bearing clearance
by placing air and vacuum into the cylinder block. Measure the bearing clearance and follow the
instructions in this bulletin. Refer to the flow charts found on page 2, then follow the appropriate
procedure as outlined in this bulletin.
A Vehicle Diagnosis Number (VDN) must be created with or without DTC P1326 after scanning
for DTCs, prior to performing PI1802Y/Z. If a VDN is not created, Warranty claim submission
issues WILL occur.
Before conducting the procedure, verify the vehicle is included in the list of affected VINs.
 NOTICE
To ensure complete customer satisfaction, always remember to refer to KDealer+ Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage
Inquiry) for a list of any additional campaigns that may need to be performed on the vehicle
before returning it to the customer.
Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To:
X General Manager

X Service Advisors

X Technicians

X Service Manager

X Parts Manager

X Body Shop Manager 
X Fleet Repair

Page 2 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Main Flowchart:
Note: Certain limitations may apply to this Product Improvement Campaign coverage.
Refer to Warranty Bulletin 2020-26 for more details.
Vehicle In
Validate Warranty
Confirm customer complaint as listed on the RO and
note on the RO if vehicle was towed in.
Validate Ownership
Initiate a T/L case if the vehicle has a salvage title,
belongs to a used car dealer, franchise, or auto auction.
KSDS Installed or
DTC P1326 Stored
NO
YES
Oil Dipstick/Oil Cap & Oil
Filler Opening Inspection
Using KDS, record video and
take (3) photos of:
Oil Inspection
(OK)
1. Oil Dipstick Reading
2. Inside Oil Filler Cap
3. Inside Oil Filler Opening
Oil Inspection
(NG)
Open Techline
Repair Assistance (RA)
Be prepared to submit all
required documentation.
(Refer to Appendix 1)
(Refer to Page 3 & Appendix 1
for additional instructions)
Refer to the applicable
Flowchart:
A. DTC P1326 Stored
B. Engine Noise
C. Engine No Crank
Maintenance
Verified
YES
Appendix 2
(Action Required)
Techline Verification of
Proper Maintenance
Per Appendix 1
Not Available/Insufficient
OK
Request Maintenance
Records from Customer
In Writing
Receipt Due Within 10 Days
NG
No Repair Coverage
Diagnosis Claim Only
P180S
Vehicle Out
Follow the applicable flowchart upon documenting customer complaint for one (1) of the
three (3) following concerns from Main Flowchart:
A.
DTC P1326 Stored… (Page 4)
B.
ENGINE NOISE… (Page 5)
C.
ENGINE, NO CRANK… (Page 6)
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 3 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Oil Condition and Oil Level Inspection: (Main Flowchart)
1.
Start video showing vehicle and move
in towards the dash VIN tag.
2.
Measure and record oil dip stick level.
3.
Note oil dip stick reading on the RO.
4.
Take a picture of the oil reading on
dipstick.
5.
Inspect the inner/bottom of the oil cap
and inside oil filler opening.
6.
Take a picture of both, the bottom of
the oil cap and oil filler opening.
Record/Note findings: No oil, oil
sludge, varnish, burnt oil smell
condition(s) found.
 NOTICE
If NO oil is registered on the
dipstick, or oil lacquering, oil
sludge and/or oil varnish is present
(NG), then the engine is therefore
suspect to maintenance neglect.
Review
of
the
vehicle's
maintenance history is required.
If suspect, proceed to the ‘Oil Level
Measurement’ instructions below
and submit with the Techline case.
Oil Level Measurement: (Main Flowchart → PWA Request) NO OIL READING ON DIPSTICK
1.
Remove oil filler cap, remove oil drain
plug and drain oil into the measuring
container SST067BUCK and check oil
level.
2.
Record oil level reading on the RO.
3.
Take photo of the drained oil container
using KDS and attach to warranty claim
PWA request.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 4 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
A. DTC P1326 Stored
Create PI1802Y Claim – No Techline PWA Required
1. Full system DTC scan and
generate VDN
2. Save Freeze frame Data
From Main Flowchart
(page 2)
Perform BCT
BCT Result
PASS
(OK)
Replace
Knock Sensor
Page 12.
Repair Completed
No
KSDS Software
Update available
NO PASS
(NG)
Check for updated
software
Yes
KDS Software
Update
Replace
Engine
Yes
No
KSDS Software
Update available
Check for updated
software
Note: If any concerns arise during/after completing the flowchart(s), open a Techline case online.
 IMPORTANT
Due to recent updates to KDS, always follow the BCT procedure instructions outlined in KDS. You
may also refer to SST067 for BCT Procedure/Calibration information.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 5 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
B. Engine Noise
Techline PWA Required; Diagnosis Only Campaign Possible
Note: If any concerns arise during/after completing the flowchart(s), open a Techline case online.
From Main Flowchart
(page 2)
Full system DTC scan
and generate VDN.
Perform BCT
BCT Result
PASS
(OK)
NO PASS
(NG)
Process Completed
No
KSDS Software
update available
Replace Engine
PWA PROCESS
Check updated
software
Diagnosis coverage
only; any required
repairs are to be
completed using
normal service
procedures.
Do Not Submit as a
Campaign Claim.
Yes
Connecting
rod bearing
noise?
No
Yes
KDS Software
Update
Refer to PI1802
(As Applicable)
PI180S
 IMPORTANT
Due to recent updates to KDS, always follow the BCT procedure instructions outlined in KDS. You
may also refer to SST067 for BCT Procedure/Calibration information.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 6 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
C. Engine No Crank
Techline PWA Required; Diagnosis Only Campaign Possible
Note: If any concerns arise during/after completing the flowchart(s), open a Techline case online.
From Main Flowchart
(page 2)
Full system DTC scan
and generate VDN
Remove engine
drive belt and spark
plugs
Document engine
rotational torque
VIDEO
Check Max.
Torque Value
(94 lb.ft.)
Under
94 lb.ft.
Perform BCT
Over
94 lb.ft.
See Appendix 1
on page 19.
Process
Completed
NO
KSDS Software
update available
Replace Engine
PWA PROCESS
Check for updated
software
Diagnosis coverage
only; any required
repairs are to be
completed using
normal service
procedures.
Do Not Submit as a
Campaign Claim.
YES
Refer to PI1802
(As Applicable)
NO
PASS
BCT Result
PASS
PI180S
KDS Software
Update
 IMPORTANT
Due to recent updates to KDS, always follow the BCT procedure instructions outlined in KDS. You
may also refer to SST067 for BCT Procedure/Calibration information.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 7 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Engine Replacement Procedure:
1.
Remove the engine assembly by referring
to the “Engine and Transmission
(Transaxle) Assembly → Engine and
Transmission (Transaxle) Assembly →
Repair procedures” chapter in the
applicable Shop Manual on KGIS.
Refer to TSB ENG190 for information
regarding engine replacement practices.
2.
After removal of the engine from the vehicle, remove all components that will need to be
transferred by referring to the applicable Shop Manual on KGIS.
3.
Place the new engine block on an engine stand.
4.
Install all removed components from the old engine block onto the new engine block
utilizing all parts from Service Kit I and II. Be advised of the following notes.
Tightening torque for Knock Sensor:
13.7 – 17.4 lb.ft (18.6 – 23.5 N.m, 1.9 – 2.4 kgf.m)
Notes:
High Pressure Pump & Roller Tappet:
• Refer to TSB ENG083 for special
attention and handling procedures of
GDI-specific components.
• When installing the high pressure
pump and roller tappet onto the new
engine, apply engine oil to the roller
tappet, and O-rings of the high
pressure pump.
Tightening torques of pump bolts:
9.4 – 10.9 lb.ft (12.8 – 14.7 N.m,
1.3 – 1.5 kgf.m)
Tightening torques of pipe flare nut:
19.5 – 23.9 lb.ft (26.5 – 32.4 N.m,
2.7 – 3.3 kgf.m)
 NOTICE
Refer to TSB ENG083 for gasoline direct injection (GDI) specific information, including
related warnings and cautions for handling high fuel pressure system components.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 8 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
High Pressure Fuel Pipe:
1. Properly position the new fuel pipe (A)
and then hand-tighten both flare nuts
(B).
B
A
2. Install the pipe retaining bracket and
bolt (C) and torque to specifications.
 NOTICE
If the bracket and bolt are
missing, order and install a new
bracket and bolt.
C
Tightening torque (bracket bolt):
5.8 – 8.7 lb.ft (7.8 –11.8 N.m,
0.8 – 1.2 kgf.m)
3. Using a click-type/electronic torque
wrench and SST 09314-3Q100,
torque both flare nuts (B) to
specifications.
B
Tightening torque (flare nuts):
19.5 – 23.9 lb.ft (26.5 – 32.4 N.m,
2.7 – 3.3 kgf.m)
Click here to see a video tutorial of high
pressure fuel pipe install (includes high
pressure pump install).
 IMPORTANT
The high-pressure fuel pipe
bracket and bolt must be
installed AND properly torqued
prior to torqueing the highpressure fuel pipe flare nuts.
B
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 9 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Delivery Pipe:
• Refer to TSB ENG083 for special
attention and handling procedures of
GDI-specific components.
• Prior to installing the delivery pipe, be
sure to replace all of the injector Orings and injector retainers.
• Prior to installing the delivery pipe,
apply engine oil to the injector O-rings.
• When installing the delivery pipe, use
caution not to damage the tip of the
injector.
• Be sure to replace the delivery pipe
retaining bolts and torque them in the
sequence shown.
Tightening torque of bolts:
13.7 – 17.4 lb.ft (18.6 – 23.5 N.m,
1.9 – 2.4 kgf.m)
22
1
32
 NOTICE
Combustion seals must be compressed after installation and before attempting to
install into the cylinder head. Use SST 09353 2B000 (refer to TSB ENG083).
Dipstick Tube & Dipstick:
• Prior to installing the new tube,
lubricate the o-ring located at the
bottom of the tube with engine oil.
• Install the red dipstick included in
Service Kit I.
Tightening torque of bolt:
5.8 – 8.7 lb.ft (7.8 – 11.8 N.m,
0.8 - 1.2 kgf.m)
Intake Manifold:
• Prior to installation, replace the intake
manifold gaskets.
• Torque bolts in the sequence shown.
Tightening torque of bolts:
13.7 – 17.4 lb.ft (18.6 – 23.5 N.m,
1.9 – 2.4 kgf.m)
22
42
32
12
52
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 10 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Exhaust Manifold:
• All engines supplied under this
Product Improvement Campaign have
the exhaust manifold studs configured
for SULEV engines.
• Using the pictures to the right, check
the exhaust manifold stud location and
quantity. Relocate as required for
ULEV engines and obtain one (1)
extra from the removed engine.
• Prior to installation, replace the
exhaust manifold gasket and front
muffler gasket.
• Torque nuts in the sequence shown.
SULEV (7 studs)
12
42
62
72
52
32
22
ULEV (8 studs)
22
52
42
62
32
82
72
12
Tightening torque of nuts:
36.2 – 39.7 lb.ft (49.0 – 53.9 N.m,
5.0 – 5.5 kgf.m)
*For 15MY Sorento (XMa) vehicles
only: check the underhood emissions
label and record whether the label
references ULEV or SULEV. This
information is needed to select/order
the correct replacement engine.
•
On Turbo engines, replace the
turbocharger oil feed line and gaskets.
Tightening torque of oil feed line bolt:
8.7 – 13.0 lb.ft (11.8 – 17.7 N.m,
1.2 – 1.8 kgf.m)
Tightening torque of oil feed line nuts:
5.8 – 8.7 lb.ft (7.8 – 11.8 N.m,
0.8 – 1.2 kgf.m)
Tightening torque of oil drain line nuts
and bolts:
5.8 – 8.7 lb.ft (7.8 – 11.8 N.m,
0.8 – 1.2 kgf.m)
12
92
42
62
52
72
32
82
22
•
Torque exhaust manifold nuts in the
sequence shown.
Tightening torque of nuts:
36.2 – 39.7 lb.ft (49.0 – 53.9 N.m,
5.0 – 5.5 kgf.m)
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 11 of 25
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
SUBJECT:
Oil Cooler Tube Assembly:
New engines may be supplied with a
different oil cooler. Use steps below to
determine the need for a replacement oil
cooler tube assembly.
•
•
•
If the new engine’s (bigger) oil cooler
(A) does not match the old engine’s
(smaller) oil cooler (B), replace the oil
cooler tube assembly with the
improved part. See parts table on
page 16.
If the new engine’s (bigger) oil cooler
(A) matches the old engine’s (bigger)
oil cooler (A), reuse the old engine’s oil
cooler tube assembly.
If the new engine’s (smaller) oil cooler
(B) matches the old engine’s (smaller)
oil cooler (B), reuse the old engine’s oil
cooler tube assembly.
A
B
Drive Plate Bolts:
•
Replace all seven (7) drive plate (AT)
bolts.
Tightening torque of nuts:
86.8 – 93.9 lb.ft (117.7 – 125.5 N.m,
12.0 – 13.0 kgf.m)
Drive Plate Bolt (A/T)
Torque Converter
•
If the torque converter has moved
from the fully inserted position,
carefully push inward while rotating
the torque converter until it is
recessed approximately 9/16 – 5/8”
(14 – 16mm) () into the transaxle
case when reinstalling the automatic
transaxle.

Not Fully Inserted

Fully Inserted
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 12 of 25
SUBJECT:
5.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Reinstall the assembled engine and transmission/transaxle into the vehicle.
Be sure to:
•
•
•
•
•
Fill crankcase with 5W-30 oil (~5.8 quarts).
Recommended Product: QUARTZ 9000 FUTURE FGC 5W-30 Full Synthetic SN
PLUS, QUARTZ 9000 FUTURE XT 5W30 Full Synthetic SN PLUS,
Mobil Super Synthetic 5W30 or above.
If not available, use other brand 5W30 and Full Synthetic type with API SN/SN+/SP,
ILSAC GF4/GF5 or higher service grade.
Fill and bleed the cooling system with 50/50 coolant or mixture appropriate for area.
Pressurize the fuel system before starting the vehicle.
Reset engine adaptive values and perform steering angle sensor calibration.
Refer to TSB ENG190 for information regarding engine replacement practices.
6.
Confirm that the ROM ID is up-to-date. If not, reflash the ECU to the latest ROM ID
available. Refer to PI1802 – Knock Sensor Detection System ECU Logic Improvement
7.
Verify proper operation of the vehicle with road test, and with the engine ON (running),
erase any stored DTCs (e.g., EPS, ESC, and TPMS) that may have been set by this
procedure. Verify no leaks exist and ensure engine oil and coolant are at their proper
level.
If any DTCs are still active, follow any related diagnosis and repair as needed.
Knock Sensor Replacement:
1.
Ensure the ignition is ‘OFF’.
2.
Disconnect
terminal.
the battery negative (-)
3.
Disconnect
connector.
the
4.
Remove the intake manifold by referring
to the “Engine Mechanical System →
Intake Manifold → Repair Procedure”
chapter in the applicable Shop Manual on
KGIS.
5.
Loosen the knock sensor (A) retaining
bolt (B) and replace the knock sensor.
knock
sensor
(A)
Torque Specification for bolt (B):
13.7 – 17.4 lb. ft. (18.6 - 23.5 N.m,
1.9 - 2.4 kgf.m)
Reinstall all removed parts in the reverse
order of removal and confirm normal
engine operation and no DTC’s.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 13 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Additional Instructions for AWD (XMa) 2.4L models:
1.
Remove the right front drive axle (A) by
detaching the brake line and ABS retainer
brackets (B) from the strut housing and
knuckle
then
remove
the
two
knuckle/strut retaining bolts (C).
B
C
2.
A
Remove the five (5) transfer case
retaining bolts (D).
Note: Three (3) located on the bottom.
D
Refer to the chapter in the applicable
Shop Manual on KGIS for torque
specifications.
Note: Two (2) located on the top.
3.
D
Remove the two (2) drive axle bracket
retaining bolts (E).
E
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 14 of 25
SUBJECT:
4.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Using a pry bar and rubber hammer,
strike the axle where shown to release
the right front drive axle (A).
Remove the right front drive axle (A) and
set aside.
5.
A
Remove the four (4) rear driveshaft
retaining bolts (F).
F
6.
Move the transfer case to the right for
additional room to allow engine removal.
Additional Instructions for AWD (SL) 2.0L-T models:
1.
Remove the two (2) bottom damper
retaining bolts (A).
A
2.
Remove the five (5) transfer case
retaining bolts (B).
Note: Two (2) located on the top.
B
Refer to the chapter in the applicable
Shop Manual on KGIS for torque
specifications.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 15 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Note: One (1) located on the bottom left.
B
Note: Two (2) located on the bottom right.
B
3.
Remove the two (2) drive axle bracket
retaining bolts (C).
C
4.
5.
Remove the four (4) rear driveshaft
retaining bolts (D).
D
Move the transfer case to the right for
additional room to allow engine removal.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 16 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
AFFECTED VEHICLE RANGE:
Model
14MY Optima (TF)
15-18MY Optima (TF/QF/JF/JFa)
14-18MY Sportage (SL/QL)
15-18MY Sorento (XMa/UMa)
Production Date Range
August 29, 2013 through April 25, 2014
April 16, 2014 through July 11, 2018
September 30, 2013 through April 5, 2018
January 3, 2014 through March 7, 2018
REQUIRED TOOL:
Tool Name
Tool Part No.
Torque Wrench
Socket
09314 3Q100
Injector Combustion
Seal Ring Installer
09353 2B000
Click-Type or
Electronic Torque
Wrench
N/A
Figure
Comments
Refer to TSB ENG083 for
detailed usage instructions
Bearing Clearance
Tester Kit
Locally Sourced
Auto-shipped to Dealers
For troubleshooting
assistance, contact the
GITA Support Line at:
(888) 542-4371.
KQ231 2T110QQK
For replacement parts,
refer to SST067 or contact
Snap-On Tools at:
(888) 542-1011.
Auto-shipped to dealers in
December 2020.
Oil Measurement
Container
SST067BUCK
For replacement parts,
contact Snap-On Tools at:
(888) 542-1011.
REQUIRED PARTS:
Part
Name
MY
Model
14-15
14-16
15
Engine
Long
Block
17-18
Part Number
2.4L GDI
2.0L T-GDI
TF
21101 2GK06QQKR
N/A
SL
21101 2GK36QQKR
21101 2GK37QQKR
QF
21101 2GK06QQKR
21101 2GK08QQKR
XMa
ULEV &
SULEV
21101 2GK11QQKR
N/A
QL
21101 2GK35QQKR
21101 2GK39QQKR
16-17
21101 2GK31QQKR
UMa
18
16-18
Figure
21101 2GK32QQKR
21101 2GK33QQKR
JF, JFa
21101 2GK34QQKR
21101 2GK32QQKR
Note: You may receive an engine with a part number ending in “QQK” when a part number
ending in “QQKR” was ordered. Both part numbers are interchangeable and acceptable
in the warranty claim.
Continued on page 16.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 17 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Models
Part Name
Engine
Part Number
2.4L GDI
21111
2GK50QQK
2.0L T-GDI
21111
2GK60QQK
2.4L GDI
21111
2GK51QQK
2.0L T-GDI
21111
2GK52QQK
2.4L GDI and
2.0L T-GDI
21111 2GK70QQK
2.4L GDI
21111 2GK71QQK
2.0L T-GDI
21111 2GK72QQK
Drive Plate
Bolts
2.4L GDI and
2.0L T-GDI
23311 25050
Oil Cooler
Tube
Assembly
(replacement is
conditional,
refer to page 10)
2.4L GDI
25470 2G050QQK
2.0L T-GDI
25470 2G650QQK
2.0L-T GDI
39250 2G700
Figure
TF, SL, QF,
XMa
Service Kit I
UMa, QL, JF, JFa
TF, SL,
QF, XMa
Service Kit II
UMa, QL,
JF, JFa
All
All
N/A
Knock Sensor
2.4L GDI
39250 2G100
*Oil Cooler Tube assembly replacement is conditional, refer to page 10.
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should
reference PI1802Y/Z* when accessing the KDealer+ system.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 18 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
WARRANTY CLAIM INFORMATION FOR:
PI1802 Y1, PI1802 Z1 AND PI180S (DIAGNOSIS ONLY CLAIMS):
 IMPORTANT
REFER TO WARRANTY BULLETIN 2020-26 (PI1802Y, Z OR 180S) FOR MODEL-SPECIFIC
LABOR OPERATIONS AND TIMES, AS WELL AS SPECIFIC CLAIM SUBMISSION
PROCEDURES. NOTE: SEE APPENDIX 1 & 2 ON PAGE 19 AND 20 FOR ADDITIONAL
TECHLINE PWA INFORMATION REQUIRED.
Flow Chart Symptom #A
Diagnostics
Repairs
ECU Upgrade
PI1802Y
DTC P1326
(No TL PWA Required)
BCT Pass
BCT No Pass
R& R Knock Sensor
Engine R&R
Engine R&R + ECU Software Update
Flow Chart Symptom #B
Diagnostics
Repairs
Inspection + Noise Check (N) (PI180S Claim)
Repairs under normal warranty coverage MAY apply.
Separate TL PWA case required
Check Oil + BCT Pass
PI1802Z
Engine Noise
(TL PWA Required)
Noise Check + TL PWA + Engine R&R
+ ECU Software Update
Check Oil + BCT
No Pass
Flow Chart Symptom #C
PI1802Z
Engine No Crank
(TL PWA Required)
Noise Check + TL PWA + Engine R&R
Diagnostics
Engine R&R with TL PWA
Engine R&R with TL PWA + ECU Software Update
Repairs
Check Oil Amount +
Check Crank Rotation
(+ 94lb.ft)
Inspection Only (PI180S Claim) – Repairs under
normal warranty coverage MAY apply – separate TL
PWA case required)
Check Oil Amount +
Crank Rotation (- 94lb.ft)
+ BCT Pass
Diagnosis Only (PI180S Claim) – Repairs under
normal warranty coverage MAY apply – separate TL
PWA case required)
Check Oil Amount +
Crank Rotation (-94lb.ft)
+ BCT No Pass
Engine R&R with TL PWA
Check Oil Amount +
Crank Rotation (+94lb.ft)
(No BCT)
Engine R&R with TL PWA
Engine R&R + ECU Software Update with TL PWA
Engine R&R + ECU Software Update with TL PWA
Note: Photo requirement for Warranty Claim submission as outlined in TSB PI1802: Separate photos of the oil dipstick
reading, oil filler cap, oil filter opening must be attached to the claim using Warranty Claim Attachment type ‘XX - Other’.
Failure to provide the required photos may result in claim rejection or chargeback. Refer to Warranty Bulletin 2020-26
for details regarding coolant and substitute transportation reimbursement requirements.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 19 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Appendix 1 (Techline Prior Work Authorization)
Inspection Type
Findings
Action
1. Perform Oil Level Measurement
Dealers are to empty crankcase oil into a
measuring container and record f indings.
Note: Take a photo of the oil level using KDS.
2.
Oil Dipstick
Oil Filler Cap
Oil Filler Opening
Suspect Exceptional Neglect (NG)
•
Physical inspection of engine shows
oil sludge/buildup/varnish.
Note: Using KDS, take (3) photos:
1. Oil Dipstick Reading
2. Inside Oil Filler Cap
3. Inside Oil Filler Opening
Oil level & Oil condition (OK)
Request Maintenance Records:
Customers may be required to provide
Maintenance Records in the absence of
suf f icient CP/Carf ax data.
Customers have 5 business days to respond to
dealer’s request f or maintenance records (or to
conf irm that they are gathering records and/or
need additional time), in which case customers
will be permitted an additional 5 business days
(10 days total) to produce records or conf irm
they do not have records to provide.
KSDS Installed or DTC P1326 Stored?
Applicable Flowchart A, B or C.
Note: Customers who perform their own maintenance may provide a service record log along
with receipts for the purchase of oil filter and engine oil.
Maintenance Record
Request
Maintenance Record
Results
•
•
Kia is required to verify
Oil change records from
dealers, Carfax
(or similar reputable
3rd. parties)
but may also request
maintenance records from
the customer.
•
One oil change gap of greater than
14 months and/or 10,500 miles.
Previous diagnosis of excessive oil
consumption issues but the customer
did not obtain a repair to address
such issues within 30 days or 1,000
miles (whichever comes f irst),
subsequent af ter a completed oil
consumption testing and conf irmed
diagnosis.
No “Exceptional Neglect” can apply to
otherwise eligible engine f ailures that
occur within a Class Vehicle’s f irst
15,000 miles.
Maintenance Records Provided
Action
Exceptional Neglect Determined.
Any repairs performed are the
customer’s responsibility or insurable
extended warranty plan.
Diagnosis Coverage Only.
Repair Assistance (RA)
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 20 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Appendix 2 Techline Prior Work Authorization (PWA)
Scenario
Description
Flowchart A
DTC P1326 Stored
Flowchart B
Engine Noise
Action Required
No TL PWA required.
TL PWA required for all dealers – Video of condition
Video requirement examples below are for illustration
purposes, individual requirements will vary based upon the
condition reported:
•
Flowchart C
Engine Seized
Bearing Clearance Test
or No Test
•
Video should be continuous and show the VIN
(most convenient VIN plate) and pan to show the engine
condition.
For engine seizures, attempt to turn over engine with
torque wrench in video and exceeding 94 lb.ft.
• For hole in engine block, show hole in video
• For severe engine noise demonstrate severity of the noise wit
hout over accelerating (to RPM redline) the engine in
video (Refer to Appendix 3)
Note: Additional information may be requested by the Techline agent, including but not limited to
screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
PI1802* when accessing the KDealer+ system.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 21 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Video Instructions for Seized Engine Inspection: (Flowchart C)
Prepare the vehicle prior to the video by removing the spark plugs and drive belt as well
as setting the torque wrench to 94 lb.ft.
1.
Start video showing the vehicle being
worked on and move the camera in
towards the dash VIN tag.
Note: Continue filming video until step 7.
2.
Show the removed spark plugs.
3.
Show the empty spark plug holes from
the engine.
5.
Show the removed drive belt and
attached torque wrench to crank bolt.
6.
Show the engine being cranked and
torque specification exceeding 94 lb.ft.
torque.
7.
Submit video with Techline PWA case.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 22 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Appendix 3 (Video Capture & Upload)
Note: Additional information required to open a Techline case including but not limited
to screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.
The Chrome™
browser should be used to access the Techline portal. Follow the steps
below to clear the default browser if it is other than Chrome™.
For KDS Tab 10.1 Tablets:
1. Select “Settings” from the App Screen.
2.
Select the “General” tab at the top.
3.
Select “Default Applications”.
4.
If “Internet” is the default browser, select
the CLEAR button.
If “Chrome” is the default browser, further
action is not required.
5.
When opening the Techline portal, select
“Chrome” and select Always”.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 23 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
For KDS Tab S2 Tablets:
1.
Select “Settings” from the App Screen.
2.
Select “Applications”.
3.
Select “Default Applications”.
4.
Select “Browser app”.
5.
Ensure “Chrome” is selected.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 24 of 25
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Attaching Video to a Techline Case:
1.
Open K-Support in the device Chrome™
browser or select the “Techline” button on
KDS home page.
https://ksupport.kiausa.com
2.
Open your existing Techline case for the
vehicle requiring a video capture by
selecting the case number.
3.
Select “Attachment”.
4.
Select “Add Files”.
5.
Select “Camcorder” and the video camera
will open.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020
Page 25 of 25
SUBJECT:
6.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)
Start by recording the VIN. Ensure sun
glare is not reflecting off windows or other
objects.
Without stopping the recording, capture
the area of the vehicle displaying the
issue. i.e.;
•
Engine Noise – record the engine.
•
Hole In Block – record the side of the engine
with the damage.
•
Seized Engine – record a technician trying to
turn the engine over with a torque wrench.
 NOTICE
NOTE: Ensure the video size is set to “Limit to email”. Only record the VIN and
the engine exhibiting the concern. Any additional information will increase the size
of the video and make it difficult to upload or download.
7.
Stop the video when you captured what is needed. Select “OK” to use this capture or
“RETRY” to capture the video again.
8.
Ensure a description of the recording. For
example, engine knock or smoke from
exhaust.
9.
Select “Submit Case”.
10.
Select “Yes” when the confirmation
message below appears.
Note: Selecting anything other than
“Yes” will not save the video capture.
Printed TSB copy is f or ref erence only; inf ormation may be updated at any time. Always ref er to KGIS f or the latest inf ormation.
TSB: PI1802Y/Z (Rev 7) Multiple Models March 2020