A0024842073507_1
Service Bulletin Details
Public Details for: A0024842073507_1
This bulletin provides instructions on evaluating tdi vehicles for repurchase prior to repairs.
- 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2016
| 2016 AUDI A3 |
| 2016 AUDI A6 |
| 2016 AUDI A7 |
| 2016 AUDI A8 |
| 2016 AUDI Q5 |
Models from 2014
| 2014 AUDI A3 |
| 2014 AUDI A6 |
| 2014 AUDI A7 |
| 2014 AUDI Q5 |
| 2014 AUDI Q7 |
Models from 2013
| 2013 AUDI A3 |
| 2013 AUDI Q7 |
Models from 2012
| 2012 AUDI A3 |
Models from 2011
| 2011 AUDI A3 |
| 2011 AUDI Q7 |
Models from 2010
| 2010 AUDI A3 |
| 2010 AUDI Q7 |
Technical Service Bulletin 00 Evaluate TDI Vehicles for Repurchase Prior to Repairs 00 24 84 2073507/1 March 29, 2024. Model(s) Year VIN Range Vehicle-Specific Equipment All TDI vehicles 2010 - 2016 All TDI Condition Due to extensive repair histories, repeat repairs, or no repair solution being currently available for some TDI vehicles, these vehicles will be evaluated for a repurchase. Prior to starting a repair, you MUST contact the Technical Assistance Center. Technical Background To be evaluated for repurchase, the vehicles must meet the following parameters: 2015 A3 2.0L TDI Vehicles: • TDI-11-162K-EXT TDI WARRANTY EXTENSION – 11YR/162,000 MI is still active. Or • TDI-5-60K-EXT TDI WARRANTY EXTENSION – 5 YR/60,000 MI is still active All Other TDI Vehicles: • TDI-10-120K-EXT TDI WARRANTY EXTENSION – 10YR/120,000 MI is still active. Or • TDI-4-48K-EXT TDI WARRANTY EXTENSION – 4YR/48,000 MI is still active And one of the following criteria: • The current repair exceeds $10,000.00. Or • 4th repair visit for the same item. Or • A repair solution is not currently available. Production Solution Not applicable. © 2024 Audi of America, Inc. Internal Page 1 of 2 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service Open a Web Ticket with the Technical Assistance Center (TAC) and provide the following information: • The VIN of the vehicle. • A description of the vehicle concern. • The estimate for repair. • The open Repair Order (must include the customer’s name and contact number). The repair order should be sent in either JPEG or PDF format. If the repair exceeds $10,000.00, a breakdown of the repair cost should also be included. The request will be escalated for review when received. The Consumer Resolution Group (CRG) will follow up with the Service Manger to advise whether repairs should be continued, or if the customer will be contacted to discuss options regarding their vehicle. It may take 14 business days for the request to be fully reviewed, and the follow up will be via the TAC Web Ticket. If the customer declines a repurchase offer, contact will be made via the Web Ticket to continue with the repairs. Warranty This TSB is informational only and not applicable to any Audi Warranty. Additional Information All part and service references provided in this TSB (2073507) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 2 of 2 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.