SFCC_MAR2024_25

CRITICAL CONCERNS & FIELD SERVICE ACTIONS
SERVICE ACTION N861 – MHEV BATTERY OFFLINE
SERVICE ACTION N861 – MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
20-22MY Range Rover
19-22MY Range Rover Sport and Range Rover Evoque
AFFECTED MODELS
20MY Discovery Sport
VOLUME AFFECTED
US 67106 CAN 5102
REPAIR TIME
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV)
battery enters an offline state and no longer communicates or functions as intended.
This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of
start/stop functionality and no communication during diagnostic sessions. A
software update to the Battery Energy Control Module (BECM) is required.
0.2 hrs. + DIDO
CAMPAIGN LAUNCH
February 28th, 2024
REPAIR
Please refer to the warranty portal for affected vehicles and in BBSS to identify
affected vehicles in retailer inventory which must not be sold or delivered until
repaired.
Sold vehicles must be repaired at the next Service visit.
NOTES
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