SFCC_MAR2024_58

ELECTRICAL
NON-CONNECTED PIVI PRO PRESETS CLEAR AFTER
IGNITION CYCLE / SIRIUS XM PRESETS NOT STORING
Range Rover
• 23-24MY Range Rover
• 23-24MY RR Sport
• 21-24MY RR Evoque
• 21-24MY RR Velar
Defender
• 20-24MY Defender
Customer Voice:
• "Radio presets clear after ignition cycle."
• "Sirius XM favourites do not store"
Technical Description:
• PIVI Pro Non-connected - No Cloud function, unable to store Radio
Presets locally on hardware. Lost after sleep cycle.
• PIVI Pro Connected – Sirius XM favourites do not store but may
show under recent channel history.
Connected PIVI
Discovery
• 21-24MY Discovery
• 21-24MY Discovery Sport
Jaguar
• 21-24MY I-PACE
• 21-24MY F-PACE
• 21-24MY XF
• 21-24MY E-PACE
Non-Connected PIVI
Repair
• PIVI IP37 Software update through upcoming SOTA Campaigns
OS4.1.4 / OS4.1.5.
• Software level may be confirmed through ECU Data tab in TOPIx
under IGM/ICCM. IP37 software will read 0xF188 N8B2-19L322-BC.
N8B2-19L322-BC
CUSTOMER LOVE
UNITY
INTEGRITY
GROWTH
IMPACT
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