36865.1.1
Service Bulletin Details
Public Details for: 36865.1.1
This is a technical journal: squeak noise from second row outer seats over bumps. Apply pfpe anti squeak spray, p/n 30749880 spray.
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Volvo Car USA LLC Technical Journal Technical Journal Title Ref. No. Squeak noise from second row outer seats over bumps TJ 36865.1.1 Issuer (Dept.) Issue Date Status Date 2/19/24 3/14/24 Technical Service Car Market Partner Function Group United States and Canada 3 US 7510 Volvo Car USA 8530 Function Description Page Rear seat, passenger seat, bench Page 1 of 3 Attachment File Name File Size Points of application.pdf 0.1485 MB Second row seat hinge cover noise.MOV 0.5748 MB Squeak noise from hinge cover.MOV 0.7294 MB Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. DESCRIPTION: When driving on rough roads, a squeak noise may come from the rear lower area of the outer second row seats. Please see attached videos for reference of the noise and the picture attached for part in question. If this noise is confirmed please follow advise under service. CSC Customer Symptom Codes Code Description ZD Front seat/Squeak/rattle ZO Rear seat/Squeak/rattle DTC Diagnostic Trouble Codes Vehicle Type Type 256 Eng Eng Desc Sales Body Gear Steer Model Year 2016-9999 Plant Chassis range Struc Week Range - 201505-999952 Technical Journal 36865.1.1 SERVICE: Please refer to picture for points of application. Use PFPE Anti squeak spray, p/n 30749880 spray. Note: Only .10 will be reimbursed. Apply this on both side on both left and right seats. Warranty claim info: To get a warranty claim accepted (if vehicle is still under 4/50) for a job described in this TJ, use the corresponding VST OP number stated in this TJ. Note that the TJ number must be stated in the repair order text. VST Operation Number VST Operation Number Description 09814 Lubrication per TJ 36865 VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report” and sub concern area “Support Needed”, use function group 8530. To view TJ attachment continue to next page. This TJ has one attachment and two sound files. Page 2 of 3 2024-03-14 Technical Journal 36865.1.1 2024-03-14 Page 3 of 3