A5724362073601_1

Technical Service Bulletin
57 Safe CP in Cluster w/ DTC U110100; C115E54
57 24 36 2073601/1 April 5, 2024.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A4 allroad,
S4, A5, A5
Cabriolet, A5
Sportback, S5,
S5 Cabriolet, S5
Sportback, RS 5,
and RS 5
Sportback
2023 - 2024
All
Not Applicable
Condition
Customer states:
The message “SAFE CP” appears in the instrument cluster along with other various messages.
Workshop findings:
DTC “U110100: Component protection active” is stored in any of the following control units:
• Brake Electronics Control Unit, -J104- (diagnostic address 0003).
And/or
• Electronic Central Electrical (BCM), -J519- (diagnostic address 0009).
And/or
• Airbag Control Unit, -J234- (diagnostic address 0015).
And/or
• Instrument Cluster, -J285- (diagnostic address 0017).
And/or
• Control Unit for Night Vision System, -J853- (diagnostic address 0084).
The subsequent DTC “C115E54: Inertial sensors no basic setting” may be logged in the airbag control
unit (diagnostic address 0015).
© 2024 Audi of America, Inc.
Internal
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
This PSS does not apply if the DTC “U110100: component protection active” is logged in the Gateway
(diagnostic address 0019) and/or in the Comfort System Control Module (diagnostic address 0046).
Technical Background
There is a software issue in the Comfort System Control Module (diagnostic address 0046).
Production Solution
New software in the Comfort System control module, J393 (address word 0046) addressed the condition.
Service
This TSB replaces Pending Service Solution (PSS) TSB 2072587: 57 PSS Safe CP in Cluster w/ DTC U110100;
C115E54.
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the J393 (0046) using the SVM action code as listed in the table below, if necessary:
Model
Diagnostic
Address
A4, A5
0046
Old Software
Part Number
Old
Software
Version
New Software
Part Number
(or higher)
8W1.907.064.EA 0627, 0628 8W1.907.064.EA
New
Software
Version
SVM Code
Input
(or higher)
0630
46A034
The Key must be on the emergency reader coil during the update.
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles - Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
5789
Damage Code:
0039
© 2024 Audi of America, Inc.
Internal
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Labor Operations:
Software Update (Includes checking for
DTCs)
0151 0060
Time stated on
the diagnostic
protocol
(Max 100 TU)
Diagnostic Time:
Claim Comment:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2073601/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2073601) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi of America, Inc.
Internal
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.