No. 164-23

Service Bulletin Details

Public Details for: No. 164-23

Technical information for wpq1 - checking top door hinges and reworking if necessary


- 2023 -

Models from 2023
2023 PORSCHE 911
Service
Technical Information
164/23 ENU WPQ1
5
WPQ1 - Checking Top Door Hinges (Body Side) and Reworking if Necessary (Workshop
Campaign)
Model Line:
911 (992)
Model Year:
2023
Concerns:
Top door hinge (on body side)
Cause:
Due to a supplier error, there is the possibility that door hinges (on the body side) with a
reduced bore depth for receiving the door hinges (on the door side) have been installed at the
top of the affected vehicles.
This can lead to incorrect gap dimensions between the door and the vehicle body.
Action:
Check the top door hinges (body side) at the left and right and rework them if necessary.
Affected
Vehicles:
Only the vehicles assigned to campaign (see also PCSS Vehicle Information).
Required parts and materials
Parts Info:
Part No.
Designation
– Location
Quantity
PAF008485
 M6 x 12 hexagon-head bolt
– Door hinge (body side) on door hinge (door side)
4 pieces
or
Only for vehicles with the following equipment: RS version (M-No. E1T)
N 10759101
Material:
 M6 x 12 hexagon-head bolt
– Door hinge (body side) on door hinge (door side)
4 pieces
Required materials as needed (usually already available in the Porsche Center):
•
•
•
•
Corrosion protection wax (commercially available), e.g., part number: 00004330551 *
Corrosion protection paint (commercially available)*
Clean, lint-free cloth*
De-greasing cleaning agent*
* For warranty processing, the part number WPQ10000001 with the designation “Consumable” can
be invoiced as an additional part in the warranty claim. Maximum cost: $2.17
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Technical Information
ENU 164/23
WPQ1
Required tools
Tools:
•
•
•
•
•
•
Torque wrench, 6-50 Nm (4.5-37 ftlb.), e.g., V.A.G 1331A - torque spanner, 6-50 Nm (4.5-37
ftlb.)
Suitable mounting stand for door, e.g., VAS 5238A - door mounting aid
Cordless or hand drill
Commercially available body brush (approx. 10 mm/ 0.39 in wide)
Commercial industrial vacuum cleaner
Required set:
Information
Procurement campaign tool
In order to be able to check and rework the door hinges (on body side), a special test pin and special drill
are required. These can be obtained in a tool set from the TKR Automotive GmbH online shop.
Only one tool set is provided for each affected Porsche Center. Therefore, only one tool setmay be
ordered for each affected Porsche Center.
The link for the online shop is:
https://www.tkr-connector.com
The set consists of two special drills and one test pin:
Please read the following information about processing
the campaign:
Apr 8, 2024
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•
If the tool set was ordered on account, the invoice
to TKR Automotive GmbH must be paid within the
14-day payment period.
•
In each Porsche Center, the tool set must only be
invoiced once for the first vehicle during warranty
processing. Only the required materials and labor
time need to be invoiced in the campaign claim for
the remaining vehicles in the Porsche Center.
Tool set
•
For warranty processing, the part number WPQ10000002 with the designation “tool set” can be
invoiced as an additional part in the warranty claim. Amount $50.61.
•
The shipping costs need to be invoiced once only for the first vehicle during warranty processing by
specifying part number WPQ10000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Only materials and labor time need to be invoiced in the
warranty claim for all other vehicles.
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Service
Technical Information
164/23 ENU WPQ1
5
Preparatory work
Information
The procedure is shown as an example on the left side of the vehicle. The procedure on the right side is
identical.
1
Unscrew screw  Unscrewing screw on door
arrester -1- on door arrester  Unscrewing screw on
door arrester -2-.
Unscrewing screw on door arrester
2
Unscrew screws  Unscrewing screws on door
hinge -1- on door hinge  Unscrewing screws on
door hinge -2-.
Unscrewing screws on door hinge
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Technical Information
ENU 164/23
WPQ1
3
Secure wing edge  Bonding wing edge and door
-1- and edging on door  Bonding wing edge and
door -2- in  Bonding wing edge and door -Marked
area- using fabric tape.
Information
Get another person to help during removal and installation.
Bonding wing edge and door
4
Lift door  Lifting door -1- in  Lifting door
-Arrow direction- until the door-side hinge halves
are extended, position it on VAS 5238A - door
mounting aids or suitable mounting stands and
secure it. Make sure that the wire harness for the
door is not overtightened.
Lifting door
Checking top door hinges (on body side)
Work Procedure: 1
2
Apr 8, 2024
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Insert the test pin into the bore of the door hinge (on body side) at the top.
Visually inspect the area between the test pin and the door hinge collar (on body side) at the top for
the air gap.
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Technical Information
164/23 ENU WPQ1
5
Checking top door hinges (on body side)
Assessment
( )
(✗)
Action
No air gap can be detected between
the test pin and the door hinge (body
side) collar at the top right and left side.
Continue with Step 3.
An air gap can be detected between the
test pin and the door hinge (body side)
collar at the top of one or both sides
of the vehicle.
Continue with  Technical Information
'Reworking door hinges (body side)'
[Scope 1 or 2]
One hinge:
[Scope 3 or 4]
Two hinges:
[Scope 5 or 6]
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Technical Information
ENU 164/23
WPQ1
3
Position door  Positioning door -1-.
3.1
Loosen door  Positioning door -1- from
assembly aid.
3.2
Insert door  Positioning door -1- into
door hinges (body side)  Positioning door
-direction opposite to arrow-.
Positioning door
4
Install new screws  Securing door -1- and tighten
to Tightening torque 13 Nm (9.6 ftlb.).
Securing door
5
Install screw  Securing door arrester -1- and
tighten with Tightening torque 33 Nm (24.3 ftlb.).
Securing door arrester
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Technical Information
6
164/23 ENU WPQ1
5
Remove the fabric tape and clean the door and wing
of adhesive residue.
Removing adhesive on edges
Reworking top door hinges (on body side)
WARNING
Risk of damage or injury from debris flying around during grinding, drilling and milling
•
Risk of eye injuries

Wear protective goggles.
WARNING
Toxic substances
•
Danger of poisoning or suffocation

Ventilate the work area well.

Never ingest or inhale.

Read specific information on the Hazard Sheet.

Wear personal protective gear.
WARNING
Highly flammable or explosive materials
•
Danger of fire or explosion

Avoid contact with hot parts or sources of ignition.

Use suction to remove ignitable vapors.

Attach warning sign in a clearly visible position.
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Work
Procedure:
Technical Information
ENU 164/23
WPQ1
Information
Get another person to help for drilling work.
1
Re-drill top door hinge (on body side)  Reworking top door hinge (on body side) -1-.
Reworking top door hinge (on body side)
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1.1
Position vacuum cleaner tube  Reworking top door hinge (on body side) -2- below the door
hinge (on body side) at top  Reworking top door hinge (on body side) -1- and switch on the
vacuum cleaner.
1.2
Carefully insert special drill  Reworking top door hinge (on body side) -3- into the bore on
the door hinge (body side) at top  Reworking top door hinge (on body side) -4- and re-drill.
Repositioning the drill several times to remove chips.
1.3
Repeat the process until the taper of special drill  Reworking top door hinge (on body side)
-3- is correctly seated in top door hinge (on body side)  Reworking top door hinge (on body
side) -1-.
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Service
Technical Information
2
164/23 ENU WPQ1
5
Visually inspect area between test pin  Checking top door hinges (on body side) -1- and the door
hinge collar (on body side) at top  Checking top door hinges (on body side) -2- for air gap 
Checking top door hinges (on body side) -Arrows- again.
Checking top door hinges (on body side)
Assessment
Action
( )
No air gap can be detected between
the test pin and the door hinge (body
side) collar at the top right and/or left
side.
Continue with Step 2.
(✗)
An air gap can be detected yet between
the test pin and the door hinge (body
side) collar at the top right and/or left
side.
Repeat step 1.
Information
Observe the drying time and safety data sheet for the corrosion protection paint.
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Technical Information
ENU 164/23
WPQ1
3
Seal bore  Sealing bore.
3.1
Apply corrosion protection paint inside the
bore and allow to air out.
3.2
Catch corrosion protection paint coming out
of the bore hole.
Information
Get another person to help during removal and installation.
Sealing bore
4
Position door  Positioning door -1-.
4.1
Loosen the door from the VAS 5238A - door
mounting aid.
4.2
Insert door  Positioning door -1- into
door hinges (body side)  Positioning door
-direction opposite to arrow-.
Positioning door
5
Install new screws  Securing door -1- and tighten
to Tightening torque 13 Nm (9.6 ftlb.).
Securing door
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Technical Information
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164/23 ENU WPQ1
5
Screw in screw  Securing door arrester -1- on door
arrester  Securing door arrester -2- and tighten
with Tightening torque 33 Nm (24.3 ftlb.).
Securing door arrester
7
8
Seal the door hinges.
7.1
Coat the connection of the top door hinge
and the connection of the bottom door hinge
on screw connections  Sealing door hinges
with corrosion protection wax.
7.2
Remove excess corrosion protection wax
with a cloth.
Carry out a function test on the door.
8.1
8.2
9
Carefully close the door and check that the
striker pin is positioned correctly with respect
to the lock.
Sealing door hinges
If necessary, adjust the striker pin as required.
Enter the campaign in the Warranty and Maintenance logbook.
Warranty processing
Scope 1:
Checking top door hinges (on body side) at the right and left
Valid for vehicles with the following equipment:
•
without RS version (M-No. E1T)
Labor time:
Checking top door hinges (on body side) at the right and left
Includes:
Removing and installing right door
Removing and installing left door
AfterSales
Labor time: 110 TU
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Technical Information
ENU 164/23
WPQ1
Required parts:
PAF008485
M6 x 12 hexagon-head bolt
4 pieces
 Damage Number WPQ1 066 000 1
Scope 2:
Checking top door hinges (on body side) at the right and left
Valid for vehicles with the following equipment:
•
with RS version (M-No. E1T)
Labor time:
Labor time: 110 TU
Checking top door hinges (on body side) at the right and left
Includes:
Removing and installing right door
Removing and installing left door
Required parts:
N 10759101
M6 x 12 hexagon-head bolt
4 pieces
 Damage Number WPQ1 066 000 1
Scope 3:
Checking top door hinges (body side) at right and left and reworking on one side
Valid for vehicles with the following equipment:
•
without RS version (M-No. E1T)
Labor time:
Checking top door hinges (body side) at right and left and reworking on
one side
Includes:
Removing and installing right door
Removing and installing left door
Labor time: 146 TU
Required parts:
PAF008485
M6 x 12 hexagon-head bolt
4 pieces
Consumables
1 piece
(for warranty invoicing only)
Required materials:
WPQ10000001*
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Technical Information
164/23 ENU WPQ1
WPQ1000002**
Tool set
1 piece
(for warranty invoicing only)
WPQ1000003***
Shipping costs
1 piece
(for warranty invoicing only)
5
* For warranty processing, enter part number WPQ10000001 with the designation “Consumable” as
an additional part costing $2.17 in the warranty claim.
**In each Porsche Center, the tool set must only be invoiced once for the first vehicle during
warranty processing. For warranty processing, the part number WPQ10000002 with the
designation “tool set” can be invoiced as an additional part in the warranty claim. Amount $50.61.
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying part number WPQ10000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in the
warranty claim. Only the part and labor time need to be invoiced in the warranty claim for all other
vehicles.
 Damage Number WPQ1 066 000 1
Scope 4:
Checking top door hinges (body side) at right and left and reworking on one side
Valid for vehicles with the following equipment:
•
with RS version (M-No. E1T)
Labor time:
Checking top door hinges (body side) at right and left and reworking on
one side
Includes:
Removing and installing right door
Removing and installing left door
Labor time: 146 TU
Required parts:
M6 x 12 hexagon-head bolt
4 pieces
WPQ10000001*
Consumables
1 piece
(for warranty invoicing only)
WPQ1000002**
Tool set
1 piece
(for warranty invoicing only)
WPQ1000003***
Shipping costs
1 piece
(for warranty invoicing only)
N 10759101
Required materials:
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Technical Information
ENU 164/23
WPQ1
* For warranty processing, enter part number WPQ10000001 with the designation “Consumable” as
an additional part costing $2.17 in the warranty claim.
**In each Porsche Center, the tool set must only be invoiced once for the first vehicle during
warranty processing. For warranty processing, the part number WPQ10000002 with the
designation “tool set” can be invoiced as an additional part in the warranty claim. Amount $50.61.
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying part number WPQ10000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in the
warranty claim. Only the part and labor time need to be invoiced in the warranty claim for all other
vehicles.
 Damage Number WPQ1 066 000 1
Scope 5:
Checking top door hinges (body side) at right and left and reworking both sides
Valid for vehicles with the following equipment:
•
without RS version (M-No. E1T)
Labor time:
Checking top door hinges (body side) at right and left and reworking both
sides
Includes:
Removing and installing right door
Removing and installing left door
Labor time: 182 TU
Required parts:
M6 x 12 hexagon-head bolt
4 pieces
WPQ10000001*
Consumables
1 piece
(for warranty invoicing only)
WPQ1000002**
Tool set
1 piece
(for warranty invoicing only)
WPQ1000003***
Shipping costs
1 piece
(for warranty invoicing only)
PAF008485
Required materials:
* For warranty processing, enter part number WPQ10000001 with the designation “Consumable” as
an additional part costing $2.17 in the warranty claim.
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Technical Information
164/23 ENU WPQ1
5
**In each Porsche Center, the tool set must only be invoiced once for the first vehicle during
warranty processing. For warranty processing, the part number WPQ10000002 with the
designation “tool set” can be invoiced as an additional part in the warranty claim. Amount $50.61.
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying part number WPQ10000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in the
warranty claim. Only the part and labor time need to be invoiced in the warranty claim for all other
vehicles.
 Damage Number WPQ1 066 000 1
Scope 6:
Checking top door hinges (body side) at right and left and reworking both sides
Valid for vehicles with the following equipment:
•
with RS version (M-No. E1T)
Labor time:
Checking top door hinges (body side) at right and left and reworking both
sides
Includes:
Removing and installing right door
Removing and installing left door
Labor time: 182 TU
Required parts:
M6 x 12 hexagon-head bolt
4 pieces
WPQ10000001*
Consumables
1 piece
(for warranty invoicing only)
WPQ1000002**
Tool set
1 piece
(for warranty invoicing only)
WPQ1000003***
Shipping costs
1 piece
(for warranty invoicing only)
N 10759101
Required materials:
* For warranty processing, enter part number WPQ10000001 with the designation “Consumable” as
an additional part costing $2.17 in the warranty claim.
**In each Porsche Center, the tool set must only be invoiced once for the first vehicle during
warranty processing. For warranty processing, the part number WPQ10000002 with the
designation “tool set” can be invoiced as an additional part in the warranty claim. Amount $50.61.
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WPQ1
Technical Information
ENU 164/23
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying part number WPQ10000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in the
warranty claim. Only the part and labor time need to be invoiced in the warranty claim for all other
vehicles.
 Damage Number WPQ1 066 000 1
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2024 Porsche Cars North America, Inc.
Apr 8, 2024
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