No. 36-24
Service Bulletin Details
Public Details for: No. 36-24
Technical information on ara3 - review front and rear windows and replacements if necessary.
- 2024 - 2023 - 2022 - 2021 - 2020 -
Models from 2024
2024 PORSCHE 911 |
Models from 2023
2023 PORSCHE 911 |
Models from 2022
2022 PORSCHE 911 |
Models from 2021
2021 PORSCHE 911 |
Models from 2020
2020 PORSCHE 911 |
Service Technical Information 36/24 ENU ARA3 6 ARA3 – Review of Front and Rear Windows and Replacements, if Necessary (Recall Campaign) Model Line: 911 (992) Model Year: As of 2020 up to 2025 Concerns: Front and rear windows Cause: On the affected vehicles, it is possible that the front and rear window panes were not manufactured in accordance with specifications and their bonding to the body is therefore insufficient. If this is the case, the lightweight glass pane may become partially detached in addition to water entering the vehicle interior under certain conditions over the vehicle’s service life, which can be perceived by the customer as wind noise. In an accident, when the front airbags are activated, we cannot guarantee that the proportion of correct bonding is sufficient to achieve the full protective effect of the airbags. Action: Review of front and rear windows and replace if necessary The most important steps at a glance: Affected Vehicles: • Review whether the bonding of the front and/or rear windows has become detached • If the bonding is detached, the front and/or rear window must be replaced • As part of this campaign, the window panes are removedfrom the outside using the cutting thread Only vehicles assigned to the campaign (see also PCSS Vehicle Information). AfterSales Apr 22, 2024 Page 1 of 46 6 Service ARA3 ENU Technical Information 36/24 Installation Position: Installation position of windshield Apr 22, 2024 Page 2 of 46 AfterSales Service Technical Information 36/24 ENU ARA3 6 Installation position of rear window Required parts Information No parts are required for checking the front and rear window pane. Information The forecast failure rate is only 10%. The front and/or rear window panes and the associated parts must, therefore, only be ordered in the event of a fault. The part numbers of the required parts and materials for the respective vehicle can be seen in the assigned scope. For an overview of the campaign scopes, see: Technical Information 'Warranty processing'. AfterSales Apr 22, 2024 Page 3 of 46 6 Service ARA3 ENU Technical Information 36/24 Required tools Information Procurement campaign tool In order to be able to review the front and rear windows, a standard luggage scale is required. This is to be obtained locally. Only one luggage scale is needed for each affected Porsche Center. Therefore, only one luggage scalemay be ordered for each affected Porsche Center. Please read the following information about processing the campaign: Tool: • **The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. Only the required materials and labor time need to be invoiced in the campaign claim for the remaining vehicles in the Porsche Center. • For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. • • • • • Luggage scale (commercially available) VAS 861 001A - Window removal set Suction lifter, e.g. V.A.G 1344 - suction lifter VAS 6935 - Pole terminal puller Torque wrench, 6-50 Nm (4.5-37 ftlb), e.g. V.A.G 1331A - torque wrench, 6-50 Nm (4.5-37 ftlb) Additionally required tools for vehicles with multi-function camera (M-Nr. QK1 / QK3): • • • • • • • • • • VAS 6430/3 - Mirror for adjustment device VAS 6430/1A - Adjustment device with reflector 9730 - 9730 - Socket-wrench insert 9229/1 - 9229/1 - Puller hook VAS 6918 - Quick-clamping unit VAS 6830 - Wheel-alignment adapter for wheels with central lock VAS 6826 - Steering wheel balance 9546 - 9546 - Screwdriver 9560 - 9560 - Press-out tool VAS 6927 - Tie-wrap pliers Review of front and rear windows and replace if necessary Work procedure: 1 Apr 22, 2024 Page 4 of 46 Thoroughly clean front and rear window panes using a commercially available window cleaner. AfterSales Service Technical Information 2 36/24 ENU ARA3 6 Carry out a visual review of the front and rear window panes. Surface contamination – not OK example Information Only dirt that cannot be removed using commercially available window cleaner is considered relevant for the assessment of the visual inspection. Surface contamination – not OK example Assessment ( ) Action No surface contamination can be seen on the front and rear window panes. Visual review OK. Continue with Step 3. Visial review not OK. (✗) Surface contamination can be seen on the front and/or rear window panes. Replace front and/or rear window pane Continue with Step 6. Scope 3 to 33 3 Remove cover. Workshop Manual '508719 Remove and install cover' 4 Remove air grille. Workshop Manual '66561927 Remove and install air grille' AfterSales Apr 22, 2024 Page 5 of 46 6 Service ARA3 ENU Technical Information 36/24 Information General information on carrying out the leak test • Use a water/soap emulsion for carrying out the leak test. • The following fluid mixture makes an ideal water emulsion: 6 drops of commercially available soap mixed in 1 liter of tap water. • Fill a spray bottle with soapy water. • It can take up to 2 minutes to detect a possible leak indicated by air bubbles, depending on the vehicle. • The leak test involves blowing in compressed air. To do this, the compressed air must be set to max. 8 bar at the pressure reducer for the compressed air supply. • A second person is needed in order to carry out the leak test. Information You will need a second mechanic to help you carry out this handling step. Information The following points must be observed when carrying out the traction test: Apr 22, 2024 Page 6 of 46 • The suction lifter must not be pulled abruptly. The specified tensile force must be built up slowly. • Movements of the vehicle, such as through the person helping in the passenger compartment, must be kept to a minimum to avoid fluctuations in the tensile force. AfterSales Service Technical Information 5 36/24 ENU ARA3 6 Review front and rear windows. Review front and rear window pane (shown on windshield) 5.1 Install the suction lifter to position Review front and rear window pane (shown on windshield) -A- on the windshield. Make sure that the suction lifter is positioned as close as possible to the adhesion of the window. 5.2 Lift off the sealing lip of the windshield in the area at position Review front and rear window pane (shown on windshield) -A-. 5.3 Spray the outside of the windshield in the marked area Review front and rear window pane (shown on windshield) with soapy water. 5.4 Using a commercially available luggage scale, carefully build up to 20 kg of tensile force on the suction lifter and simultaneously apply compressed air to the marked area around position Review front and rear window pane (shown on windshield) -A- from the inside by a helper. Pay attention to blistering in the marked area and the movement of the windshield. During the tensile test, simultaneously review from the inside with a plastic spatula whether there is a gap between the washer and the bond. 5.5 Repeat action steps 5.1 to 5.4 for positions Review front and rear window pane (shown on windshield) -B to D-. 5.6 Repeat action steps 5.1 to 5.5 for the rear window pane. AfterSales Apr 22, 2024 Page 7 of 46 6 Service ARA3 ENU Technical Information 36/24 Assessment Action No blistering can be seen on the front and rear window panes in the marked area. ( ) There is no gap between the window and bond in the marked area on the front and rear window panes. (Plastic spatula cannot be inserted) Review OK Continue with Step 9. Scope 1 or 2 and The front and rear window panes cannot be moved by with the suction lifters. Review not OK. 1 Blistering can be seen on the front and/or rear window panes in the marked Continue with Step 6. area. Scope 3 to 33 or (✗) The front and rear window panes can be moved by with the suction lifters. or There is a gap between the window and bond in the marked area on the front and rear window panes. (Plastic spatula can be inserted) 1 Perform photo documentation before and after the work and upload the clearly identifiable pictures to the PCCS quality line with the relevant description of the affected side, e.g. Front windshieldlinks_VIN_Image Information Please bear in mind here that contrary to the instructions in the Workshop Manual, the rear window must be removed from the outside using the cutting thread during this campaign. No preliminary and subsequent work is required inside the vehicle in this case. Instructions for removing vehicle windows with the cutting thread can be found in the Workshop Manual for vehicle type 992: Workshop Manual '66561927 General information on removing car windows'. The rear window is installed in accordance with the instructions in the Workshop Manual: Workshop Manual '648655 Replacing rear window (Coupé)'. 6 Apr 22, 2024 Page 8 of 46 Replace front and/or rear windows. AfterSales Service Technical Information 36/24 ENU ARA3 6 Workshop Manual '641219 Remove and install windscreen' Workshop Manual '648619 Remove and install rear window' 7 Install air grille. Workshop Manual '66561927 Remove and install air grille' 8 Install cover. Workshop Manual '508719 Remove and install cover' 9 Enter the campaign in the Warranty and Maintenance logbook. Warranty processing Information The specified labor times were determined specifically for carrying out this campaign and include all necessary preliminary and subsequent rework. The labor times may differ from the labor times published in the Labor Operation List in PCSS. Scope 1: Review front and rear windows Not relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package Labor time: Review front and rear windows Includes: Remove and install cover Remove and install air grille Labor time: 142 TU Required parts: ARA30000003 * Luggage scale 1 piece * The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 1 AfterSales Apr 22, 2024 Page 9 of 46 6 Service ARA3 Scope 2: ENU Technical Information 36/24 Review front and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package Labor time: Review front and rear windows Includes: Remove and install cover Remove and install air grille Labor time: 206 TU Required parts: ARA30000003 * Luggage scale 1 piece * The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 1 Scope 3: Review and if necessary replace front windshield and rear windows Valid for vehicles with the following equipment: • • Multi-function camera (M-Nr. QK1 / QK3) Without integrated toll system (M-Nr. 9B0) Labor time: Review and if necessary replace front windshield and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 601 TU Required parts: Apr 22, 2024 Page 10 of 46 V04015800CQ windshield 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 4 pieces 9A700837900 Cable tie 8 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces AfterSales Service Technical Information 36/24 ENU ARA3 6 and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 1 piece ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 4: Review and if necessary replace front windshield and rear windows Valid for vehicles with the following equipment: • • Multi-function camera (M-Nr. QK1 / QK3) Region code “Japan” for radio (M-Nr. ER5) AfterSales Apr 22, 2024 Page 11 of 46 6 Service ARA3 ENU Technical Information 36/24 Labor time: Review and if necessary replace front windshield and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 601 TU Required parts: V04015800CR windshield 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 4 pieces 9A700837900 Cable tie 8 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 1 piece ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Apr 22, 2024 Page 12 of 46 AfterSales Service Technical Information Scope 5: 36/24 ENU ARA3 6 Review and if necessary replace front windshield and rear windows Valid for vehicles with the following equipment: • • Multi-function camera (M-Nr. QK1 / QK3) Integrated toll system (ETC China M-Nr. 9B1) Labor time: Review and if necessary replace front windshield and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 601 TU Required parts: V04015800CS windshield 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 4 pieces 9A700837900 Cable tie 8 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 AfterSales Apr 22, 2024 Page 13 of 46 6 Service ARA3 ENU Technical Information 36/24 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 6: Review and if necessary replace front windshield and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • • with multi-function camera (M-Nr. QK1 / QK3) Without integrated toll system (M-Nr. 9B0) Labor time: Review and if necessary replace front windshield and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 747 TU Required parts: V04015800CQ windshield 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 6 pieces PAF007957 Hexagon self-clinching nut, M10 4 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) Apr 22, 2024 Page 14 of 46 AfterSales Service Technical Information ARA30000002 * 36/24 Window adhesive ENU ARA3 6 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 7: Review front and rear windows and replace rear window Valid for vehicles with the following equipment: • Lightweight construction and noise protection glazing (M-Nr. VW4) Labor time: Review front and rear windows and replace rear window Includes: Remove and install rear window Remove and install cover Remove and install air grille Labor time: 298 TU Required parts: V04015800CT Rear window pane 1 piece and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive AfterSales 1 piece Apr 22, 2024 Page 15 of 46 6 Service ARA3 ENU Technical Information 36/24 and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 8: Review front and rear windows and replace rear window Valid for vehicles with the following equipment: • Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review front and rear windows and replace rear window Includes: Remove and install rear window Remove and install cover Remove and install air grille Labor time: 298 TU Required parts: V04015800DA Rear window pane 1 piece and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive and Apr 22, 2024 Page 16 of 46 AfterSales 1 piece Service Technical Information 36/24 ENU ARA3 ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece 6 * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 9: Review front and rear windows and replace rear window Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • Lightweight construction and noise protection glazing (M-Nr. VW4) Labor time: Review front and rear windows and replace rear window Includes: Remove and install rear window Remove and install cover Remove and install air grille Labor time: 361 TU Required parts: V04015800CT Rear window pane 1 piece and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece AfterSales Apr 22, 2024 Page 17 of 46 6 Service ARA3 ENU Technical Information 36/24 D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 10: Review front and rear windows and replace rear window Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review front and rear windows and replace rear window Includes: Remove and install rear window Remove and install cover Remove and install air grille Labor time: 361 TU Required parts: V04015800DA Rear window pane 1 piece and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 Apr 22, 2024 Page 18 of 46 2K window adhesive set AfterSales 1 piece Service Technical Information 36/24 ENU ARA3 6 or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 11: Review and replace front and rear windows Valid for vehicles with the following equipment: • • Multi-function camera (M-Nr. QK1 / QK3) Without integrated toll system (M-Nr. 9B0) • Lightweight construction and noise protection glazing (M-Nr. VW4) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera AfterSales Labor time: 752 TU Apr 22, 2024 Page 19 of 46 6 Service ARA3 ENU Technical Information 36/24 Required parts: V04015800CQ windshield 1 piece V04015800CT Rear window pane 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 4 pieces 9A700837900 Cable tie 8 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 12: Review and replace front and rear windows Valid for vehicles with the following equipment: • • • Apr 22, 2024 Page 20 of 46 Multi-function camera (M-Nr. QK1 / QK3) Region code “Japan” for radio (M-Nr. ER5) Lightweight construction and noise protection glazing (M-Nr. VW4) AfterSales Service Technical Information 36/24 ENU ARA3 6 Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 752 TU Required parts: V04015800CR windshield 1 piece V04015800CT Rear window pane 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 4 pieces 9A700837900 Cable tie 8 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 AfterSales Apr 22, 2024 Page 21 of 46 6 Service ARA3 Scope 13: ENU Technical Information 36/24 Review and replace front and rear windows Valid for vehicles with the following equipment: • • • Multi-function camera (M-Nr. QK1 / QK3) Without integrated toll system (M-Nr. 9B0) Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 752 TU Required parts: V04015800CQ windshield 1 piece V04015800DA Rear window pane 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 4 pieces 9A700837900 Cable tie 8 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and Apr 22, 2024 Page 22 of 46 ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece AfterSales Service Technical Information 36/24 ENU ARA3 6 * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 14: Review and replace front and rear windows Valid for vehicles with the following equipment: • • Region code “Japan” for radio (M-Nr. ER5) Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 752 TU Required parts: V04015800CR windshield 1 piece V04015800DA Rear window pane 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 4 pieces 9A700837900 Cable tie 8 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) AfterSales Apr 22, 2024 Page 23 of 46 6 Service ARA3 ENU Technical Information 36/24 ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 15: Review and replace front and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • • • with multi-function camera (M-Nr. QK1 / QK3) Without integrated toll system (M-Nr. 9B0) Lightweight construction and noise protection glazing (M-Nr. VW4) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 897 TU Required parts: Apr 22, 2024 Page 24 of 46 V04015800CQ windshield 1 piece V04015800CT Rear window pane 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 6 pieces PAF007957 Hexagon self-clinching nut, M10 4 pieces AfterSales Service Technical Information PAF908088 36/24 Hexagon collar nut, self-locking M12 x 1.5 ENU ARA3 6 2 pieces and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 16: Review and replace front and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • • • with multi-function camera (M-Nr. QK1 / QK3) Region code “Japan” for radio (M-Nr. ER5) Lightweight construction and noise protection glazing (M-Nr. VW4) AfterSales Apr 22, 2024 Page 25 of 46 6 Service ARA3 ENU Technical Information 36/24 Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 897 TU Required parts: V04015800CR windshield 1 piece V04015800CT Rear window pane 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 6 pieces PAF007957 Hexagon self-clinching nut, M10 4 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. Apr 22, 2024 Page 26 of 46 AfterSales Service Technical Information 36/24 ENU ARA3 6 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 17: Review and replace front and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • • • with multi-function camera (M-Nr. QK1 / QK3) Without integrated toll system (M-Nr. 9B0) Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 897 TU Required parts: V04015800CQ windshield 1 piece V04015800DA Rear window pane 1 piece PAF909664 Hexagon collar nut, self-locking M12 x 1.5 6 pieces PAF007957 Hexagon self-clinching nut, M10 4 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces AfterSales Apr 22, 2024 Page 27 of 46 6 Service ARA3 ENU Technical Information 36/24 D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 18: Review and replace front and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • • • with multi-function camera (M-Nr. QK1 / QK3) Region code “Japan” for radio (M-Nr. ER5) Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 897 TU Required parts: Apr 22, 2024 Page 28 of 46 V04015800CR windshield 1 piece V04015800DA Rear window pane 1 piece AfterSales Service Technical Information 36/24 ENU ARA3 PAF909664 Hexagon collar nut, self-locking M12 x 1.5 6 pieces PAF007957 Hexagon self-clinching nut, M10 4 pieces PAF908088 Hexagon collar nut, self-locking M12 x 1.5 2 pieces 6 and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 19: Review and if necessary replace front windshield and rear windows Valid for vehicles with the following equipment: • Without integrated toll system (M-Nr. 9B0) AfterSales Apr 22, 2024 Page 29 of 46 6 Service ARA3 ENU Technical Information 36/24 Labor time: Review and if necessary replace front windshield and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Labor time: 368 TU Required parts: V04015800CQ windshield 1 piece and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 1 piece ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 20: Review and if necessary replace front windshield and rear windows Valid for vehicles with the following equipment: • Apr 22, 2024 Page 30 of 46 Region code “Japan” for radio (M-Nr. ER5) AfterSales Service Technical Information 36/24 ENU ARA3 6 Labor time: Review and if necessary replace front windshield and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Labor time: 368 TU Required parts: V04015800CR windshield 1 piece and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 1 piece ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 21: Review and if necessary replace front windshield and rear windows Valid for vehicles with the following equipment: • Integrated toll system (ETC China M-Nr. 9B1) AfterSales Apr 22, 2024 Page 31 of 46 6 Service ARA3 ENU Technical Information 36/24 Labor time: Review and if necessary replace front windshield and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Labor time: 368 TU Required parts: V04015800CS windshield 1 piece and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 1 piece ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 22: Review and if necessary replace front windshield and rear windows Relevant for the following vehicles: Apr 22, 2024 Page 32 of 46 • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • Without integrated toll system (M-Nr. 9B0) AfterSales Service Technical Information 36/24 ENU ARA3 6 Labor time: Review and if necessary replace front windshield and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Labor time: 432 TU Required parts: V04015800CQ windshield 1 piece and (only for GT3 RS) N 10810301 Combination screw 1 piece and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 1 piece ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 AfterSales Apr 22, 2024 Page 33 of 46 6 Service ARA3 Scope 23: ENU Technical Information 36/24 Review and if necessary replace front windshield and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • Region code “Japan” for radio (M-Nr. ER5) Labor time: Review and if necessary replace front windshield and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Labor time: 432 TU Required parts: V04015800CR windshield 1 piece and (only for GT3 RS) N 10810301 Combination screw 1 piece and 00004330535 2K window adhesive set 1 piece or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 1 piece PAD181220 Primer 25 ml/ 0.85 fl oz 1 piece D 181802M1 Activator 10 ml/ 0.34 fl oz 1 piece D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 1 piece or (only for China/Taiwan) ARA30000002 * Window adhesive 1 piece and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 1 piece ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $5.41 Apr 22, 2024 Page 34 of 46 AfterSales Service Technical Information 36/24 ENU ARA3 6 *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 24: Review and replace front and rear windows Valid for vehicles with the following equipment: • • Without integrated toll system (M-Nr. 9B0) Lightweight construction and noise protection glazing (M-Nr. VW4) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 519 TU Required parts: V04015800CQ windshield 1 piece V04015800CT Rear window pane 1 piece and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece AfterSales Apr 22, 2024 Page 35 of 46 6 Service ARA3 ENU Technical Information 36/24 * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 25: Review and replace front and rear windows Valid for vehicles with the following equipment: • • Region code “Japan” for radio (M-Nr. ER5) Lightweight construction and noise protection glazing (M-Nr. VW4) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 519 TU Required parts: V04015800CR windshield 1 piece V04015800CT Rear window pane 1 piece and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive and Apr 22, 2024 Page 36 of 46 AfterSales 2 pieces Service Technical Information 36/24 ENU ARA3 ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece 6 * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 26: Review and replace front and rear windows Valid for vehicles with the following equipment: • • Integrated toll system (ETC China M-Nr. 9B1) Lightweight construction and noise protection glazing (M-Nr. VW4) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 519 TU Required parts: V04015800CS windshield 1 piece V04015800CT Rear window pane 1 piece and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces AfterSales Apr 22, 2024 Page 37 of 46 6 Service ARA3 ENU Technical Information 36/24 or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 27: Review and replace front and rear windows Valid for vehicles with the following equipment: • • Without integrated toll system (M-Nr. 9B0) Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 519 TU Required parts: V04015800CQ windshield 1 piece V04015800DA Rear window pane 1 piece and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 Apr 22, 2024 Page 38 of 46 2K window adhesive set 400 ml/ 13.5 fl oz AfterSales 2 pieces Service Technical Information 36/24 ENU ARA3 PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces 6 or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 28: Review and replace front and rear windows Valid for vehicles with the following equipment: • • Region code “Japan” for radio (M-Nr. ER5) Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 519 TU Required parts: V04015800CR windshield 1 piece V04015800DA Rear window pane 1 piece and AfterSales Apr 22, 2024 Page 39 of 46 6 Service ARA3 ENU Technical Information 36/24 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 29: Review and replace front and rear windows Valid for vehicles with the following equipment: • • Integrated toll system (ETC China M-Nr. 9B1) Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Apr 22, 2024 Page 40 of 46 AfterSales Labor time: 519 TU Service Technical Information 36/24 ENU ARA3 6 Required parts: V04015800CS windshield 1 piece V04015800DA Rear window pane 1 piece and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 30: Review and replace front and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • • Without integrated toll system (M-Nr. 9B0) Lightweight construction and noise protection glazing (M-Nr. VW4) AfterSales Apr 22, 2024 Page 41 of 46 6 Service ARA3 ENU Technical Information 36/24 Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 582 TU Required parts: V04015800CQ windshield 1 piece V04015800CT Rear window pane 1 piece and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Apr 22, 2024 Page 42 of 46 AfterSales Service Technical Information Scope 31: 36/24 ENU ARA3 6 Review and replace front and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • • Region code “Japan” for radio (M-Nr. ER5) Lightweight construction and noise protection glazing (M-Nr. VW4) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 582 TU Required parts: V04015800CR windshield 1 piece V04015800CT Rear window pane 1 piece and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces ARA30000003 *** Luggage scale 1 piece AfterSales Apr 22, 2024 Page 43 of 46 6 Service ARA3 ENU Technical Information 36/24 * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 32: Review and replace front and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • • Without integrated toll system (M-Nr. 9B0) Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 582 TU Required parts: V04015800CQ windshield 1 piece V04015800DA Rear window pane 1 piece and (only for GT3 RS) N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) Apr 22, 2024 Page 44 of 46 PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces AfterSales Service Technical Information D 00940104 36/24 Cleaning solution 250 ml/ 8.45 fl oz ENU ARA3 6 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces Luggage scale Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Scope 33: Review and replace front and rear windows Relevant for the following vehicles: • • • 911 GT3 911 GT3 RS 911 GT3 with Touring package • • Region code “Japan” for radio (M-Nr. ER5) Lightweight construction and noise protection glazing incl. privacy glazing (M-Nr. VW7) Labor time: Review and replace front and rear windows Includes: Remove and install front windshield Remove and install cover Remove and install air grille Measure front and rear vehicle Calibrate front camera Labor time: 582 TU Required parts: V04015800CR windshield 1 piece V04015800DA Rear window pane 1 piece and (only for GT3 RS) AfterSales Apr 22, 2024 Page 45 of 46 6 Service ARA3 ENU Technical Information 36/24 N 10810301 Combination screw 2 pieces and 00004330535 2K window adhesive set 2 pieces or (only for USA) PAD004660 2K window adhesive set 400 ml/ 13.5 fl oz 2 pieces PAD181220 Primer 25 ml/ 0.85 fl oz 2 pieces D 181802M1 Activator 10 ml/ 0.34 fl oz 2 pieces D 00940104 Cleaning solution 250 ml/ 8.45 fl oz 2 pieces or (only for China/Taiwan) ARA30000002 * Window adhesive 2 pieces and ARA30000001 ** Consumables (cutting wire, cleaning agent, adhesive tape) 2 pieces Luggage scale Luggage scale 1 piece * For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49 ** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an additional part. Max. amount $10.82. *** The luggage scale must only be invoiced once for the first vehicle during warranty processing in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as “Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48. Damage Number ARA3 099 000 2 Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2024 Porsche Cars North America, Inc. Apr 22, 2024 Page 46 of 46 AfterSales