WPQ1

Service Bulletin Details

Public Details for: WPQ1

Porsche intranet posting with information on workshop campaign - wpq1 - checking top door hinges (body side) and reworking if necessary


- 2023 -

Models from 2023
2023 PORSCHE 911
WPQ1 Workshop Campaign - Checking top
door hinges (body side) and reworking if
necessary
WPQ1 Workshop Campaign - Checking top door hinges
(body side) and reworking if necessary
ID Number
WPQ1
Models
911 (992)
Model Years
2023
VIN List
Attached
Number of Affected Vehicles
90
Issue Description
Due to a supplier error, there is the possibility that
door hinges (on the body side) with a reduced bore
depth for receiving the door hinges (on the door side)
have been installed at the top of the affected vehicles.
This can lead to incorrect gap dimensions between
the door and the vehicle body.
For this reason, the door hinges (on the body side) on
the upper left and right must be checked and reworked if necessary.
What should Porsche Centers do?
Please arrange for this measure to be carried out as
soon as possible on affected vehicles.
As of the time of this posting (4/8/24) the remedy
is now available.
Parts can be ordered via PPL as normal.
TI Number
No. 164-23
Customer Notification
To be posted at a later date.
Required parts
Part number
PAF008485
Designation
M6 x 12 hexagon-head
bolt
Quantity/vehicle
4 pieces
Parts return*
No
1
WPQ1 Workshop Campaign - Checking top door hinges (body side) and reworking if necessary
or
Only for vehicles with the following equipment: RS version (M-No. E1T)
N 10759101
M6 x 12 hexagon-head
bolt
4 pieces
No
Additional material required (only for scope 3-6):
WPQ10000001**
Consumables
1 piece
*The parts must be stored until such time as the related warranty or campaign claim has been credited. If a
barcode is generated with the credit note, the affected part must be sent to Porsche AG as usual. If no barcode
is generated with the credit note, the part can go directly into the remanufactured parts process or be scrapped.
**For warranty processing, the part number WPQ10000001 with the designation "Consumables" can be
invoiced as an additional part in the warranty claim. Maximum cost: $2.17
Required tools
Procurement of WPQ1 "Tool Set" action tool
In order to be able to check and rework the door hinges (on body side), a special test pin and special drill are
required. These can be obtained in a tool set from the TKR Automotive GmbH online shop.
One tool set is provided for each affected Porsche Center. Therefore, only one tool set may be ordered for
each affected Porsche Center.
The link for the online shop is:
https://www.tkr-connector.com
Part number
Designation
Quantity/vehicle
WPQ10000002*
Tool set
1 piece (for warranty invoicing only)
WPQ10000003**
Shipping costs
1 piece (for warranty invoicing only)
*In each Porsche Center, the tool set must only be invoiced once for the first vehicle during warranty
processing. For warranty processing, the part number WPQ10000002 with the designation "tool set" can be
invoiced as an additional part in the warranty claim. Amount $50.61.
**The shipping costs must only be invoiced once for the first vehicle during warranty processing by specifying
part number WPQ10000003 with the designation "Shipping costs" as an additional part and using the amount
as per invoice. Please document a copy of the invoice for this in the warranty claim. Only the part and labor
time need to be invoiced in the warranty claim for all other vehicles.
Only the required material and labor time need to be invoiced in the campaign claim for the remaining vehicles
on which work is carried out as part of this campaign in the Porsche Center.
Please read the following information about processing the campaign:
• If the tool set was ordered on account, the invoice to TKR Automotive GmbH must be paid within the
14-day payment period.
2
WPQ1 Workshop Campaign - Checking top door hinges (body side) and reworking if necessary
• Document a copy of the invoice in the warranty claim.
Warranty processing
Validity:
This workshop campaign will be carried out up to April 4th, 2029 and will be closed on that date.
Please note that warranty claims can only be processed up to this date.
Scope 1 - 2: Checking top door hinges (on body side) at the right and left
Damage Code
WPQ1 66 000
Repair Code
1
Labor time
110 TU
Scope 3 - 4: Checking top door hinges (body side) at right and left and reworking on one side
Damage Code
WPQ1 66 000
Repair Code
1
Labor time
146 TU
Scope 4 - 6: Checking top door hinges (body side) at right and left and reworking both sides
Damage Code
WPQ1 66 000
Repair Code
1
Labor time
182 TU
Please enter the campaign carried out in the Warranty and Maintenance booklet for the vehicle.
Customer mobility
If requested, mobility for the affected customer can be guaranteed by offering a suitable replacement vehicle.
Please invoice this additional service via WWS with the campaign scope.
Attachments
1. VIN_List_Report_WPQ1_2024-04-08_V2.xlsx
3


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.