Recalls

Recall 122548

  • USA Recall: If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'park' but the parking brake is not applied. these scenarios may increase the risk of a crash.
    Ford motor company (ford) is recalling all 2015-2017 transit vehicles except 156" and 178" wheelbase chassis cab and cut-away bodies. in the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

    Corrective Action:
    Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. a final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. these repairs will be made free of charge. interim notifications informing owners of the safety risk were mailed july 21, 2017. owners will receive a second notice when remedy parts become available. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17s15.

    Additional Notes:
    Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

    • Affected Vehicles

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