Recalls

Recall 195683

  • USA Recall: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 freightliner sprinter, mercedes-benz metris, and mercedes-benz sprinter vehicles. an error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

    Corrective Action:
    The communication module software will be updated through an over-the-air (ota) update, or by a dealer, free of charge. owner notification letters were mailed october 13, 2022. owners may contact dvusa at 1-877-762-8267. dvusa's number for this recall is vs2simkom/vs3simkom.

    Additional Notes:
    Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.

    19937 Affected Units 🚙🚙🚙🚙🚙🚙

    • Affected Vehicles


    Recall Acknowledgement:




    Defect Notice 573 Report:



    © dot.report 2024

    Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.