Below you will find all available information on the 2019 MERCEDES-BENZ Sprinter 4500. The vehicle is described as a 4x2 Single-unit straight truck or Cab-Chassis (GVWR range 10,001 to 19,500 lbs.).
Use the box here to look up VINs from MERCEDES-BENZ as well as other manufacturers
Frequently Asked Questions
Where is the 2019 MERCEDES-BENZ Sprinter 4500 produced?
- The 2019 MERCEDES-BENZ Sprinter 4500 is produced in DÜsseldorf, Germany.
Are there recalls for the 2019 MERCEDES-BENZ Sprinter 4500?
- There are 87 recall(s) for the 2019 MERCEDES-BENZ Sprinter 4500, additional information is below.
What is the GVWR of a 2019 MERCEDES-BENZ Sprinter 4500?
- The 2019 MERCEDES-BENZ Sprinter 4500 has a GVWR of Class 3: 10,001 - 14,000 lb (4,536 - 6,350 kg) lbs.
NHTSA Mandated Recalls
Recall 255812 [USA]: A detached partition wall can increase the risk of injury.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2023 mercedes-benz sprinter and 2019-2021 freightliner sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash. dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed february 16, 2024. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3trewan. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 255768 [USA]: Reduced stability increases the risk of a crash. additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 mercedes-benz sprinter and freightliner sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats. dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed march 4, 2024. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3rohrah. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 237274 [USA]: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2022 mercedes-benz sprinter and 2019-2021 freightliner sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started. dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed may 5, 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3kombaus. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 239018 [USA]: Vehicle rollaway increases the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2022 mercedes-benz sprinter and freightliner sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway. dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed february 10, 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's numbers for this recall are 22v2790611, 22v2790612, and 22v2790613. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 195683 [USA]: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 freightliner sprinter, mercedes-benz metris, and mercedes-benz sprinter vehicles. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system. the communication module software will be updated through an over-the-air (ota) update, or by a dealer, free of charge. Owner notification letters were mailed october 13, 2022. Owners may contact dvusa at 1-877-762-8267. Dvusa's number for this recall is vs2simkom/vs3simkom. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 205053 [USA]: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 freightliner sprinter and mercedes-benz sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility." dealers will update the rearview camera software, free of charge. Owner notification letters were mailed july 20, 2022. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3komrue. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 229951 [USA]: Unintentional vehicle movement can increase the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes-benz sprinter and freightliner sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the park 'p' position without the parking brake applied. dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed february 11, 2022. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3pa27 eri/ero. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 205712 [USA]: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 mercedes-benz sprinter and freightliner sprinter vehicles. The mbux multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility." the multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. Dvusa issued owners an interim notification on july 23, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3uxpobox. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 229262 [USA]: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Daimler vans usa, llc (dvusa) is recalling 2019-2021 mercedes benz sprinter and freightliner sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames. dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on august 11, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3drehsel. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 212948 [USA]: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter and freightliner sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak. dvusa will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on may 28, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is nv3letulpx. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 185949 [USA]: A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter and freightliner sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "control and displays." dvusa will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on may 28, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3dispki. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 212739 [USA]: In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 226, "ejection mitigation." dvusa will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed january 20, 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3schiebt. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 191111 [USA]: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes-benz sprinter and freightliner sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed. dvusa will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with pnr a 907 994 01 00) at the bearing bracket of brake pedal, free of charge. Dvusa issued owners an interim notification on may 3, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3brebol. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 183822 [USA]: A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter and freightliner sprinter vehicles equipped with the multimedia system "connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the emergency call (ecall) pop-up window if the ecall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility." dvusa will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began march 5, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3ruecon. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 180307 [USA]: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2016-2020 mercedes-benz metris and 2019-2020 mercedes-benz sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash. dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on may 5, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsxhermpos. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 159531 [USA]: Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes-benz sprinter and freightliner sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system. dvusa will replace the rear brake calipers, free of charge. Owners notification letters were mailed on january 4, 2022. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3brepb. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 144111 [USA]: If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes benz sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete. dvusa will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. Dvusa distributed owners an interim notification on january 22, 2021. The recall began march 17, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3pridiba. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 150403 [USA]: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2015-2020 mercedes benz sprinter and freightliner sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak. dvusa will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began december 23, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this campaign is nv3letulpe. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 148659 [USA]: A fuel leak can increase the risk of a fire.
Daimler vans usa, llc (dvusa) is recalling 2019-2020 mercedes benz and freightliner sprinters. The fuel line clamps may loosen and result in a fuel leak. dvusa will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. Dvusa issued owners an interim notification on november 9, 2020. The recall began january 19, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3schelle. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 149991 [USA]: If the driver relies on the auto-p function as described in the operator's manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019 freightliner sprinter and mercedes-benz sprinter vehicles. The operator's manual may not contain the correct information about how the automatic parking function ("auto-p") operates. dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will provide the correct description of the auto-p function for the operator's manual, free of charge. The recall began may 18, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3bautop. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 150123 [USA]: Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019 freightliner sprinter and mercedes-benz sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid. dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began may 8, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3bradver. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 151800 [USA]: A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes-benz sprinter and freightliner sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions. dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began may 15, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3laufri. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 152964 [USA]: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz sprinter and freightliner sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire. dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began may 15, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3begrepp. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 143566 [USA]: With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz sprinter and freightliner sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph). dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began may 15, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3begress. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 142207 [USA]: If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes-benz sprinter and freightliner sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed. dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin april 10, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3verkle. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 142103 [USA]: If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes-benz sprinter and freightliner sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach. dvusa will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began april 13, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3schlenk. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 160003 [USA]: If the connecting screws are not properly tightened, hot exhaust gases may leak from the egr pipe, increasing the risk of a fire.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes benz sprinter and freightliner sprinter vehicles. The connecting screws on the exhaust gas recirculation (egr) pipe may not have been correctly tightened. dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. Dvusa issued owners an interim notification on april 6, 2020. The recall began may 4, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3agrohr. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 160016 [USA]: An exhaust gas leak in the engine compartment increases the risk of a fire.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes benz sprinter and freightliner sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak. dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began april 10, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3flabind. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 146948 [USA]: If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes-benz sprinter and freightliner sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching. dvusa will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. Dvusa issued owners an interim notification on february 7, 2020. The recall began april 15, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3zuschi. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 153311 [USA]: A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes-benz and freightliner sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow. dvusa will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began january 3, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3krafmod. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 147541 [USA]: In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes-benz sprinter and freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded. dvusa will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. Dvusa issued owners an interim notification on december 19, 2019. The recall began march 9, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3sitzver. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 147978 [USA]: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes-benz and freightliner sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly. dvusa will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. Dvusa issued owners an interim notification on november 22, 2019. The recall began february 10, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3keil. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 157293 [USA]: An inactive airbag system can increase the risk of injury in the event of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz and freightliner sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection." dvusa will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. Dvusa issued owners an interim notification on november 22, 2019. The recall began february 10, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3airigel. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 147753 [USA]: Failure to identify loose safety related parts can increase the risk of crash and injury.
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 sprinter and metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks. dvusa will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began november 15, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsx566zp25. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).
Recall 156833 [USA]: A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz and freightliner sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven. dvusa will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began november 1, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3hauboss. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 141527 [USA]: Reduced taillight visibility increases the risk of a crash.
Daimler vans usa, llc. (mbusa) is recalling certain 2019 mercedes-benz and freightliner sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely. mbusa will notify owners, and mercedes-benz or freightliner sprinter dealers will update the body control unit software, free of charge. The recall began september 30, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is vs3heli. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 145092 [USA]: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz and freightliner sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass. dvusa will notify owners, and mercedes-benz or freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. Dvusa issued owners an interim notification on august 16, 2019. The recall began january 21, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3verglas. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall R/2008/136 [UK]: Electronics may not be fully functional
The full functionality of the vehicles electronics which includes the safety systems cannot be guaranteed. This is a result of incorrect software being transmitted to a number of vehicles. recall the vehicles that are likely to be affected to re-perform the software (scn) coding to the control unit.
Recall R/2020/172 [UK]: Possible collision between brake hoses and wheel arch liner at the front axle
Contact could occur between brake hoses and the rear segment of the front axle wing panel liner resulting in chafing. check the position of the wing liner & modify as per working instructions.
Recall R/2021/242 [UK]: The hydraulic power steering return line hoses may detach at their connection points
The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak. check the return line connections of the power steering and install a screw type clamp at the connection point if needed.
Recall R/2019/322 [UK]: The screw connection on the upper hood catch may not have been carried out correctly
The screw connection of the upper hood (bonnet) catch may not have been secured properly check the torque of the screw connection and replace any missing screws if necessary
Recall R/2021/023 [UK]: The electrical wiring harness pre-installation for the hermes control unit could become stuck between the brake light switch and the brake pedal
The electrical wiring harness pre-installation for the hermes control unit (communication module) could become stuck between the brake light switch and the brake pedal correct the routing of the concerned wiring harness through the installation of an additional cable tie.
Recall R/2021/032 [UK]: An incorrect fuse type for the electric system of the air suspension could have been mounted by error
The fuse for the electric system for the air suspension may be incorrectly specified. check the currently installed fuse and control unit on the potentially affected vehicles and replace if necessary. Also replace the fuse assignment booklet if necessary.
Recall R/2021/096 [UK]: The rear brake calliper may leak brake fluid into the housing of the electric parking brake
The rear brake calliper may leak brake fluid into the housing of the electric parking brake. replace the rear brake callipers and update the esp software.
Recall R/2021/097 [UK]: A software update of the electronic stability programme (esp) control unit is required
A software update of the electronic stability programme (esp) control unit is required. update the esp control unit software in the affected vehicles.
Recall R/2021/098 [UK]: The gear recognition function in the transmission could not function as intended
The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start. update the software responsible for gear recognition on the affected vehicles.
Recall R/2021/163 [UK]: The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose
The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose. secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.
Recall R/2021/190 [UK]: The behaviour of the emergency call system might not meet specifications
The behaviour of the emergency call system might not meet specifications. update the software of the communication module for the emergency call system on the affected vehicles.
Recall R/2019/375 [UK]: Vehicles were delivered with a higher transmission oil level than intended
Vehicles were delivered with a higher transmission oil level than intended. check the transmission oil level and drain any excess transmission oil if necessary.
Recall R/2020/167 [UK]: Incorrectly implemented threaded connection of the propeller shaft intermediate bearings at the underbody
The threaded connection of the propeller shaft intermediate bearings at the underbody has not been verifiably documented in certain sprinter vehicles. renew the screws of the propeller shaft intermediate bearing and tighten them with the specified torque in the affected vehicles.
Recall R/2021/291 [UK]: Electrical cables may be improperly routed or mounted within the front swivel seat frames
Electrical cables may be improperly routed or mounted within the front swivel-seat frames. inspect the installation of the seat wiring harness (left/right) of the front seats and attach the mounting clips to the intended position.
Recall 2021765 [Canada]: Powertrain
Issue: in certain conditions, the vehicle could roll-away after placing the transmission in the "p" (park) position if the parking brake is not set. Note: you should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park. Safety risk: a parked vehicle that rolls away could create a risk of a crash or an injury. Corrective actions: mercedes-benz will notify owners by mail. The corrective actions for this recall are under development. Once a recall repair is available, mercedes-benz will send you a second notice and advise you to take your vehicle to a dealer to update the electronic stability program (esp) control unit.
Recall 2021356 [Canada]: Electrical
Issue: on certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the airbag wires could be damaged when the seat is moved. If this happens, the side airbag may not work properly in a crash. This problem could also cause the side airbag to deploy suddenly without a crash. Note: if the wiring to the side airbag is damaged, the srs light will stay on in the instrument cluster. Safety risk: an airbag that does not work properly could increase the risk of injury in a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the routing of the seat wiring harness. The dealer will add clips or cable ties to properly secure the wiring harness to the seat, if necessary.
Recall 2021349 [Canada]: Visual system
Issue: on certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety risk: a rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.
Recall 2021221 [Canada]: Lights and instruments
Issue: on certain vehicles, the driver may not be able to dim the lights on the instrument panel to a low level. As a result, light from the instrument panel could cause glare while driving at night. Canadian regulations require that the instrument panel lights can be dimmed to a lower level. Safety risk: glare from bright instrument panel lights could reduce visibility and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.
Recall 2021216 [Canada]: Steering
Issue: on certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Note: this is an expansion of mercedes-benz recall 4695079 (transport canada recall no. 2020-517). Safety risk: a loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.
Recall 2021149 [Canada]: Brakes
Issue: on certain vehicles, the bolt that attaches the brake pedal may slip out of its mount on one side. If this happens, the brake lights may stay on. Safety risk: brake lights that stay on could cause other road users not to recognize when the vehicle is braking. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your travel trailer to a dealer to install an additional retaining ring on the bearing bracket of the brake pedal.
Recall 2021076 [Canada]: Visual system
Issue: on a small number of vehicles, a software problem could cause a delay in the appearance of the rearview camera image. Canadian regulations require the rearview image to display within 2 seconds of shifting the transmission into reverse gear. Safety risk: a rearview camera that is slow to turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.
Recall 2020641 [Canada]: Brakes
Issue: on certain vehicles, the brake caliper may leak brake fluid into the electric parking brake over time. As a result, air could enter the hydraulic brake system. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced brake performance. Note: this recall only affects certain vehicles equipped with an electric parking brake. Safety risk: reduced brake performance could cause extended stopping distances and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail. The corrective actions for this recall are under development.
Recall 2020545 [Canada]: Electrical
Issue: on certain vehicles, the wiring harness for the telematics control unit could get stuck between the brake light switch and the brake pedal. If this happens, the brake lights could remain on. Additionally, the vehicle could be started and could be shifted into gear without the need to press the brake pedal. It is also possible that if a driver exits the vehicle through the cargo compartment, the transmission may not shift to park automatically. This could result in unintended vehicle movement. Safety risk: a vehicle that moves unexpectedly could create the risk of a crash. Brake lights that do not work properly could result in road users being confused of the driver's intentions, and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to install an additional cable tie on the wiring harness for the telematics control unit.
Recall 2020517 [Canada]: Steering
This recall was replaced by transport canada recall no. 2021-216. Issue: on certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Safety risk: a loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.
Recall 2020465 [Canada]: Fuel supply
Issue: on certain vehicles, the clamps that connect the fuel hose to the solid fuel line may not have been properly installed. As a result, the connection may loosen over time and could leak fuel. If the hose detaches completely, fuel will spill and the engine may stall. Safety risk: a fuel leak can create the risk of a fire. A sudden loss of engine power could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the fuel hose and its clamp connections. The dealer will tighten or replace the components, if required.
Recall 2020349 [Canada]: Suspension
Issue: certain vans were built without specific parts to improve handling and stability. Without these parts, the vans may not meet the vehicle stability requirements of canadian regulations. Safety risk: poor vehicle handling and stability could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your van to a dealer to replace the stabilizer bar on the front axle, and replace the shock absorbers and install a stabilizer bar on the rear axle.
Recall 2020248 [Canada]: Airbag
Issue: on certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the wiring harness could be damaged when the seat is moved. If this happens, the side airbag may not work properly in a crash. It could also cause the side airbag to deploy suddenly without a crash. Note: if the wiring to the side airbag is damaged, the srs light will stay on in the instrument cluster. Safety risk: an airbag that does not work properly could increase the risk of injury in a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the routing of the seat wiring harness. The dealer will add clips or cable ties to properly secure the wiring harness to the seat, if necessary.
Recall 2020135 [Canada]: Other
Issue: certain vehicles were delivered with an operator's manual that has incorrect information about the automatic parking function (auto-p). Specifically, the transmission does not automatically shift to park when the driver unbuckles their seat belt or leaves their seat while the vehicle is stationary or moving at very low speed. If the driver relies on the auto-p feature in these situations, the vehicle could keep moving or roll away. Safety risk: sudden and unexpected movement of the vehicle could create a risk of injury or a crash. Corrective actions: mercedes-benz will provide owners with a booklet that properly describes the auto-p function.
Recall 2020134 [Canada]: Brakes
Issue: on certain vehicles, the front brake hoses may contact the fender liners. This could cause damage to the hoses that can result in a brake fluid leak. If this happens, brake performance could be reduced. Note: a brake fluid leak can cause the low brake fluid warning to turn on. Safety risk: reduced brake performance can cause extended stopping distances and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front brake hoses. If the hoses are damaged, they will be replaced. Additionally, the front fenders liners will be cut to prevent future damage.
Recall 2020106 [Canada]: Tires
Issue: on certain vehicles with factory-installed winter tires, the wheels may have been installed on the wrong side of the vehicle. As a result, the directional tires may be installed facing the wrong direction. Safety risk: a directional tire that is installed incorrectly may have reduced driving performance and traction. Additionally, the tire’s grip on wet roads or in snow may be affected. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the running direction of the tires. If the tires are facing the wrong direction, they will be reinstalled correctly. The affected tires will be replaced if the tread wear is uneven.
Recall 2020077 [Canada]: Structure
Issue: on certain vehicles, the roof may be missing welds where the roof bows attach to the b-pillar. This could affect the crash protection of the vehicle. Safety risk: a vehicle with an improperly welded roof could create an increased risk of injury in a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to weld the missing seams.
Recall 2020076 [Canada]: Steering
Issue: on certain vehicles, the screws that attach the intermediate bearing for the steering shaft may not be properly tightened. Over time, the screws may loosen and cause a rattling noise or a change in steering feel. If a driver continues to operate the vehicle, the screws could detach completely and cause a loss of steering control. Safety risk: a loss of steering could create the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the screws on the steering spindle intermediate bearing.
Recall 2020059 [Canada]: Engine
Issue: on certain vehicles, the connection between the turbocharger and the diesel particulate filter could leak. This could cause hot exhaust to leak into the engine compartment. As a result, nearby parts (like the oil separator) could be damaged. Safety risk: an exhaust leak in the engine compartment could damage other parts and create the risk of a fire. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the flange seals between the turbocharger and diesel particulate filter.
Recall 2020058 [Canada]: Engine
Issue: on certain vehicles, the exhaust gas recirculation (egr) pipe may not be completely sealed. This could cause hot exhaust gas to leak into the engine compartment. As a result, nearby components (like the oil separator) could be damaged. Safety risk: an exhaust leak in the engine compartment could damage components and create the risk of a fire. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and repair the screw connections and flange seals on the egr pipe.
Recall 2019564 [Canada]: Seats and restraints
Issue: on certain vehicles, the height adjuster of the front seats may not have been properly welded. As a result, the welds could break in a crash. If this happens, the seat cushions could shift forward and affect the seat belt operation. Safety risk: a seat belt that does not work as properly in a crash could create an increased risk of injury. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the height adjuster of the front seats.
Recall 2019563 [Canada]: Fuel supply
Issue: on certain diesel-powered vehicles, the fuel pump may not have been properly installed in the fuel tank. As a result, a fuel leak could occur. Safety risk: a diesel fuel leak on the roadway could create a hazard for other road users by making the road slippery. Corrective actions: mercedes-benz will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the lock on the fuel pump mount. If necessary, it will be locked correctly.
Recall 2019511 [Canada]: Structure
Issue: on one van, the wedge-type stops (abutting wedges) may not be properly mounted to the b-pillars. As a result, in a severe frontal crash, the front doors could be compressed into the b-pillars. This could make the doors difficult to open. Safety risk: if it is difficult to exit or access the vehicle after a collision, there could be an increased risk of injury. Corrective actions: mercedes-benz will notify the owner by mail and instruct them to take the vehicle to a dealer to inspect the wedge-type stops and correct the positioning, if necessary.
Recall 2019490 [Canada]: Airbag
Issue: on certain vans, the airbag control unit might not be properly activated. This could result in the airbag system not working as designed. Safety risk: an airbag system that does not work properly could increase the risk of injury in a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the airbag control unit. If required, the airbag control unit will be activated.
Recall 2019467 [Canada]: Structure
Issue: on certain vans, the upper hood latch may not be properly installed. Under some driving conditions, this could allow the hood to open suddenly while driving. Safety risk: if the hood opens while driving, it could suddenly block a driver's view. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct them to take their van to a dealer to inspect, and if necessary, tighten the mounting screws for the upper hood latch. Any missing screws will be replaced.
Recall 2019414 [Canada]: Lights and instruments
Issue: on certain vehicles, if the light switch is turned quickly, the tail lights may dim or turn off completely. Safety risk: tail lights that are dimmed or not working could make the vehicle less visible to other drivers and increase the risk of a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to update the body controller software.
Recall 2019333 [Canada]: Visual system
Issue: certain vans were built with the wrong type of glass in one or both of the rear-side windows. Tempered glass was used in place of laminated glass. As a result, the vehicles may not meet the ejection mitigation requirements of the canadian regulations. Safety risk: vans built with incorrect side window glass could create a risk of ejection and injury in a rollover or side-impact crash. Corrective actions: the company will notify owners by mail and instruct them to take their van to a dealer to replace the tempered window glass with laminated glass.
Recall 2019189 [Canada]: Lights and instruments
Issue: a software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist option. Note: if this happens, the high-beams can be turned off by turning the headlight switch from the "automatic headlights" position to the "manual headlights" position, or by re-starting the van. Safety risk: high-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.
Recall 2019181 [Canada]: Lights and instruments
Issue: the headlight range adjustment sensor on certain vans equipped with led high performance headlights may not have been installed or not have been calibrated correctly. This could cause the automatic headlights not to adjust properly. Safety risk: headlights that are not properly adjusted may not light the road well and could cause glare for oncoming drivers. Either of these situations could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct them to take their van to a dealer inspect and repair the automatic headlight sensor as necessary.
Recall 2022214 [Canada]: Visual system
Issue: on certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety risk: a rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
Recall 2019490 [Canada]: Airbag
Issue: on certain vans, the airbag control unit might not be properly activated. This could result in the airbag system not working as designed. Safety risk: an airbag system that does not work properly could increase the risk of injury in a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the airbag control unit. If required, the airbag control unit will be activated.
Recall 2019467 [Canada]: Structure
Issue: on certain vans, the upper hood latch may not be properly installed. Under some driving conditions, this could allow the hood to open suddenly while driving. Safety risk: if the hood opens while driving, it could suddenly block a driver's view. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct them to take their van to a dealer to inspect, and if necessary, tighten the mounting screws for the upper hood latch. Any missing screws will be replaced.
Recall 2019414 [Canada]: Lights and instruments
Issue: on certain vehicles, if the light switch is turned quickly, the tail lights may dim or turn off completely. Safety risk: tail lights that are dimmed or not working could make the vehicle less visible to other drivers and increase the risk of a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to update the body controller software.
Recall 2019333 [Canada]: Visual system
Issue: certain vans were built with the wrong type of glass in one or both of the rear-side windows. Tempered glass was used in place of laminated glass. As a result, the vehicles may not meet the ejection mitigation requirements of the canadian regulations. Safety risk: vans built with incorrect side window glass could create a risk of ejection and injury in a rollover or side-impact crash. Corrective actions: the company will notify owners by mail and instruct them to take their van to a dealer to replace the tempered window glass with laminated glass.
Recall 2019189 [Canada]: Lights and instruments
Issue: a software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist option. Note: if this happens, the high-beams can be turned off by turning the headlight switch from the "automatic headlights" position to the "manual headlights" position, or by re-starting the van. Safety risk: high-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.
Recall 2019181 [Canada]: Lights and instruments
Issue: the headlight range adjustment sensor on certain vans equipped with led high performance headlights may not have been installed or not have been calibrated correctly. This could cause the automatic headlights not to adjust properly. Safety risk: headlights that are not properly adjusted may not light the road well and could cause glare for oncoming drivers. Either of these situations could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct them to take their van to a dealer inspect and repair the automatic headlight sensor as necessary.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
Inspect Propshaf - POWER TRAIN: Propeller shaft check strap on the crossmember may not have been installed.
LI46.35-N-076604 - STEERING: Various concerns in relation to electric power steering including rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
News Channel Upd - ENGINE AND ENGINE COOLING: Modify interior blower motor fuse layout
LI54.21-N-076195 - ELECTRICAL SYSTEM: Complaint some my2019 amazon sprinters have a customer-specific 'driver alert' parameterizable special module (psm) software that monitors signals from multiple sensors and outputs audible and visual feedback if the proper parking procedu
LI72.10-N-075789 - STRUCTURE: Complaint noise in front door from window regulator when driving. Cause loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy glue in repair pa
LI49.20-N-075995 - ENGINE AND ENGINE COOLING: Complaint vehicles with scr generation 4: scr/adbluea? Warning message cannot be reset. Information: all fault codes in adbluea? (scr) control unit have been processed and rectified; however fault code P13DF00 remains active and stored i
2022120009 - POWER TRAIN: Update software - comfort function
LI14.30-N-075882 - ENGINE AND ENGINE COOLING: Complaint check engine warning light active. Fault code P300Ca8 or P300Ca9 "hot film mass air flow sensor malfunction" is present in engine control unit. Cause a) in the case of fault P300Ca8: a?? Due to incorrectly installed component
LI03.10-N-075843 - ENGINE AND ENGINE COOLING: Complaint engine runs irregularly and it shakes. Indicator lamp lights up. Information: fault codes for injectors and/or combustion misfires may be stored in the cdi control unit: a?? On engine 642 cylinder 6 is affected. A?? On engine
LI00.19-N-075749 - ELECTRICAL SYSTEM: Complaint various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause aftermarket can device could be installed into
MB Launch NCU-VS - STRUCTURE: (rc)remove power sliding door function
LI83.10-N-071291 - VISIBILITY: Complaint various customer concerns of climate control system operating inadequately. Cause stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. Note: if th
LI54.71-N-075673 - ELECTRICAL SYSTEM: Complaint distronic and/or active brake assist inoperative after driving for an extended period cause blindness detection of the radar sensor. When driving for extended periods in areas with few or no objects for the radar sensor to det
NCU-VS3TU72EST - STRUCTURE:BODY:DOOR: (sc)replace front door check
NCU-VS3SIMKOM - ELECTRICAL SYSTEM: (rc)update hermes communication module software
NCU-PDV2790613 - LATCHES/LOCKS/LINKAGES: (rc)update park lock function
NCU-PDV2790612 - LATCHES/LOCKS/LINKAGES: (rc)update park lock function
NCU-PDV2790611 - LATCHES/LOCKS/LINKAGES: (rc)update park lock function
LI54.21-N-075296 - ELECTRICAL SYSTEM: Complaint customer purchased pre-owned my18-21 ex-amazon sprinter (sa code z3a) and does not want amazon specific parameterizable special module (psm) functions (driver alert, idle shutdown, radio mute, etc). Important notes: a?? Digita
511546B - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Mercedes emissions recall 2021070027: mercedes-benz usa, llc ("mbusa") on behalf of mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has initiated a recall campaign for model year 2019 sprinter vehicles to update the e
Recall Notificat - ELECTRICAL SYSTEM: (rc)update hermes communication module software
LI72.10-N-074330 - STRUCTURE: Complaint operating unit for window lifter at door is nonfunctional. The problem currently only occurs at the driver's door. Cause triggered by frequently opening and leaving the front doors open or frequently driving with an open window
LI49.20-N-073931 - FUEL SYSTEM, DIESEL: Complaint thank you for your continued support of the us emission modification program (emp). We are providing this li to assist you in addressing vehicles that come to your workshop to receive the approved emission modification (aem), but
LI01.00-N-074210 - ENGINE AND ENGINE COOLING: Complaint oil loss from engine or visible traces of oil in the engine compartment. Cause to be determined in each possible situation remedy procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI72.10-N-071190 - STRUCTURE: "front door collides with fender "
LI54.22-N-074063 - ELECTRICAL SYSTEM: Various complaints due to aftermarket obdii device installed
LI00.30-N-074118 - ELECTRICAL SYSTEM: "the ⿿monitor status this driving cycle (pid 41) can be displayed as ⿿disabled in the generic scan tool although no monitor of this group is disabled "
LI82.60-N-07178 - ELECTRICAL SYSTEM: "mb audio system - various complaints "
LI8285N073463 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: The mbux multimedia system a26/17 only boots up as far as the
VSC2021110004 - ELECTRICAL SYSTEM: Update head control unit
LI4110N068968 - POWER TRAIN:AXLE ASSEMBLY: 15mph noise on propeller shaft/rear axle.
LI0709N0633386 - UNKNOWN OR OTHER: Coolant, vacuum, temperature fault codes.
VS3BREPB - SERVICE BRAKES, AIR:DISC:CALIPER: Replace rear brake calipers
511329 - STEERING: Mercedes-benz ag has determined that on certain mercedes-benz sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak r
2017030004 - ELECTRICAL SYSTEM: Replace 3rd brake lamp, remove soft top compartment cover to access.
V-RC-2020120005 - FUEL SYSTEM, GASOLINE: Inspect fuel hose and clamps
V-SC-2021010002( - PARKING BRAKE: Replace folding parking brake lever label
Initial NCU - Re - SERVICE BRAKES, AIR:DISC:CALIPER: Rear brake calipers
V-RC-2021010005 - VEHICLE SPEED CONTROL: Replace hood and headlamp adjusters
V-SC-2020120011 - ELECTRICAL SYSTEM: Update headunit cu software
V-RC-2020120007 - STEERING: Inspect power steering hose clamps
LI54.71-N-072095 - ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR: Various complaints in connection with reversing camera, fault code fr8
LI82.60-N-071781 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Radio hardware fault resulting in inoperative or intermittent controls and operation, replace radio.
LI54.21-N-069524 - EQUIPMENT: Veicle cannot be started, various messages in strument cluster, gears can't engage, or ignition can't be switched on. Water entry or condensation on vehicle. Check control units and replace if necessary.
V-RC-2020090005( - FUEL/PROPULSION SYSTEM (PWS): Inspect fuel delivery module
NCU-2020080013 - LANE DEPARTURE: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz, has determined that on certain my19-21 cla-class, a-class, gla-class and glb-class (118, 177, and 247 platform) vehicles, an increased electrical resistance may occur between t
LI82.85-N-071147 - ELECTRICAL SYSTEM: Mbux multimedia system (hu6): center speaker extremely dominant
LI82.20-N-071665 - ELECTRICAL SYSTEM: Malfunction of overhead control panel
LI54.30-N-071680 - BACK OVER PREVENTION: Retrofitting of reversing camera - help lines/guide- lines are not displayed or are displayed incorrectly
LI41.10-N-068968 - SUSPENSION: Noise on propeller shaft/rear axle from approx. 25 mph
LI22.10-N-071666 - STRUCTURE: Engine does not start, left engine mount bolt deformed or broken
LI91.60-N-069828 - AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE: Fault message in display and/or restraint system warning lamp in the instrument cluster illuminates
LI82.85-N-070618 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT: Mbux multimedia system (connect907 or hu6): fault with central display
LI82.85-N-070617 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: Mbux multimedia system (connect907): crash/ malfunction when connected by cable via android auto
LI82.85-N-070598 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: Mbux multimedia system (connect907) : hands-free system - volume too low
LI72.10-N-071194 - EQUIPMENT: Left and/or right window regulator mount is broken
LI54.21-N-069524 - ENGINE (PWS): Diverse messages in instrument cluster, ve- hicle fails to start, gears cannot be engaged
LI41.10-N-071526 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Humming, droning noises and/or vibrations in propeller shaft
LI41.10-N-068968 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT: Noise from propeller shaft/rear axle from approx. 25 mph
LI14.20-N-071638 - ENGINE AND ENGINE COOLING: Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (egr system) or in charge air system
Initial NCU - 90 - SEATS: Swivel seat mercedes-benz ag (mbag), the manufacturer of mercedes-benz and freightliner vans, has determined that on certain sprinter vehicles from platform 907 (vs30) that are equipped with front swivel-seats, the electric cables in t
LI82.85-N-069567 - EQUIPMENT: Mbux multimedia system (connect907 or hu6): smartphone integration (apple carplay, android auto) and/or navigation not available
LI82.60-N-070784 - EQUIPMENT: Mbux multimedia system (connect907) : esp menu not visible in central display
LI83.10-N-070782 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Climate control blower motor nonfunctional
LI82.62-P-067526 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Burmeister high-end 3d surround: speakers may temporarily not emit sound
LI30.30-N-070693 - VEHICLE SPEED CONTROL: Programmed speed not reached / maintained when climbing
LI91.40-N-062773 - SEAT BELTS: Seat belt does not roll up correctly
LI82.85-N-070616 - EQUIPMENT: Mbux multimedia system: commissioning problem - no pin code available in vedoc
LI82.85-N-070598 - EQUIPMENT: Mbux multimedia system: handsfree system - volume too low (connect 5)
LI82.85-N-070458 - EQUIPMENT:ELECTRICAL: Mbux multimedia system: linguatronic does not operate correctly, the other party hears an echo of themselves when telephoning, infotainment outputs are only audible from one speaker (ntg6)
LI82.85-N-070395 - EQUIPMENT: Mbux multimedia system: various problems (ntg6)
Vehicle rolls away while in park investigation # PE21019
The office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) has opened this pe after receiving 11 vehicle owner questionnaires (voqs) alleging that model year (my) 2019 mercedes-benz sprinter 2500/3500/4500 vans, configured for use as amazon delivery vehicles or ambulances, roll away shortly after being shifted to park using the auto-p function. A rollaway vehicle with no operator behind the steering wheel could potentially strike pedestrians, moving or parked vehicles or buildings resulting in injury, fatality and/or property damage. A preliminary evaluation has been opened to further assess the scope, frequency and safety consequences of the alleged defect.The odi reports cited above can be reviewed at: https://www.Nhtsa.Gov/recalls?Nhtsaid= using the following complaint identification numbers: 11360500,11404893,11404894,11360505,11404417,11405798,11405804,11404969,11404838,11404891,11415509
NHTSA decoded information from VIN
138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.
The lane assist and crosswind assist do not work properly. When a gust of wind hits you or when you're passing a semi, the van immediately forces your vehicle off the road or into the other lane where there is another vehicle or a concrete barrier. It's very difficult to hold onto the steering wheel and try to maneuver the vehicle to stay in your lane. The only way to turn off these features are to turn off them off every time you start your vehicle. Mercedes benz has told me there is no way to turn it off completely and they have had numerous complaints of unsafe vehicle responses from the assist features.
Crash
No
N
None
None
20210223
Rollaway from park. Vehicle rolled forward and collision at right front.
Crash
No
N
None
None
20210222
Rollaway from park. Vehicle rolled forward and collision at right front.
No
No
N
None
None
20210128
Traveling down the highway at 65 mph, the wheels started shaking violently, and within 5 seconds, the power steering assist completely failed. It took excessive strength to steer the vehicle to safety. Mercedes-benz is refusing to cover the repair on the 15-month old van that has 43000 miles on it. The issue has been identified as a failed electric actuator.
No
No
N
None
None
20210127
Traveling down the highway at 65 mph, the wheels started shaking violently, and within 5 seconds, the power steering assist completely failed. It took excessive strength to steer the vehicle to safety. Mercedes-benz is refusing to cover the repair on the 15-month old van that has 43000 miles on it. The issue has been identified as a failed electric actuator.
Mercedes-benz Sprinter 4500 2019