LI54.21-N-069524

Diverse messages in instrument cluster, vehicle fails to start, gears cannot be engaged
Topic number
LI54.21-N-069524
Version
5
Function group
54.21 Control units / basic modules
Date
08-03-2020
Validity
MODEL 907
Reason for change
Distribution expanded
Reason for block
Complaint:
Vehicle cannot be started, various messages in instrument cluster, gears cannot be engaged, ignition cannot be switched on, central locking has malfunction
Attachments
File
Description
Beispielbilder_example pictures.pdf
Example pictures
Cause:
Water entry or condensation on vehicle, resulting possibly in oxidation at plug and/or water/moisture entry in control
unit N73/8 for electronic ignition lock (EIS) and/or N127 powertrain control unit (CPC).
Check following areas for water entry / moisture:
- Hole in the left-hand A-pillar on inside, above control unit N73/8 for electronic ignition lock (EIS) (see attachment
"Check instruction for missing adhesive on A-pillar above EIS" / "Eng. Check instruction")
- Leaky window bonding
- Beverage spilled in cup holder
- Door sealing and adjustment
- Roof area (seam seal, cracks)
- Burnt out spot welds on body
- Condensation
- Cable boot on firewall to engine compartment
- Hood cable duct (grommet slipped out of firewall)
- Check foam part A-pillar above EIS for moisture (see attachment Check instruction for foam part)
NOTE: Moisture intrustion from external influence (such as spilled drinks) is not warrantable.
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Attachments
File
Description
Eng. Check instuctuion 0650 2019 0016.pdf
Eng. Check instruction
Prüfanweisung Fehlender Kleber A-Säule über EZS.pdf
Check instruction for missing adhesive on A-pillar above
EIS
Test instruction foam part.pdf
Check instruction for foam part
Remedy:
Check control unit N73/8 for electronic ignition lock (EIS) and N127 powertrain control unit (CPC) for water entry/moisture traces.
If water entry / moisture traces are visible on control unit N73/8 for electronic ignition lock (EIS) and/or N127 powertrain control unit (CPC), please localize the leaky area.
A PTSS case MUST be created and escalated to Van Service Engineering before performing any repairs. In particular, where body leaks are concerned, the area involved must be documented in detail along with representative pictures. Please also submit the pictures with the case.
The following information is also required:
- an exact explanation of the user profile (Important, e.g. used as a camper van or used as place to reside during
breaks etc.)
- Modifications/installations on goods transported by vehicle etc.
Symptoms
Power generation / Engine management / Starter motor / Function / Defective
Overall vehicle / Safety and locking system / Drive authorization system DAS / Electronic ignition lock/steering lock /
Malfunction
Overall vehicle / Safety and locking system / Drive authorization system DAS / Electronic ignition lock/steering lock /
Does not receive turn authorization
Overall vehicle / Safety and locking system / Drive authorization system DAS / Electronic ignition lock/steering lock /
Malfunction
Overall vehicle / Safety and locking system / Drive authorization system DAS / Function / Malfunction
Power transmission / Automatic transmission / Function / Engaging process
Overall vehicle / Safety and locking system / Locks/locking/Remote closing mechanism / Does not open
Overall vehicle / Safety and locking system / Locks/locking/Remote closing mechanism / Does not close
Overall vehicle / Safety and locking system / Locks/locking/Remote closing mechanism / Malfunction
Power transmission / Automatic transmission / Function / Shifting is not performed or is delayed
Overall vehicle / Wiring / Cable damaged/faulty
Overall vehicle / Networking / CAN/FlexRay communication / Malfunction
Overall vehicle / Networking / Gateway communication / Malfunction
Power generation / Engine management / Engine start/stop / Does not start
Overall vehicle / Networking / Diagnosis/software / Not diagnosable
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WIS-References
Document number
Title
Note
Allocation
AR54.21-D-0038TSR
Remove/install electronic
ignition lock control unit
MODEL 907
Parts
Validity
Vehicle
Engine
Transmission
Sprinter 907
*
*
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