Initial NCU - 90

News Channel Update | Vans Customer Service and Parts
TO: Mercedes-Benz and Freightliner Dealer
FROM: Anthony Washington, Department Manager,
Principals, General Managers, Sales Managers,
Regulations and Certifications
Service Managers, Parts Managers
RE: Initial Recall Campaign Notification
Model 907 (Sprinter)
Model Years 2019
Inspect Fuel Delivery Module
DATE: September, 2020
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above
Mercedes-Benz USA, LLC and Daimler Vans USA, LLC
Mercedes-Benz AG Companies
One Mercedes-Benz Drive
Sandy Springs, GA 30328
770.705.0600
News Channel Update | Vans Customer Service and Parts
Campaign
No. :
2020080009
Campaign Desc. :
Inspect Fuel Delivery Module
PDGKRASTUF
This is to notify you of the upcoming Recall Campaign concerning the fuel delivery module (fuel pump) on approximately 46
MY19 Mercedes-Benz and Freightliner Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and
may generate questions from customers. All affected VINs will be flagged as “Pending” in VMI.
Background
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz and Freightliner vans, has determined
that the affected Sprinter vehicles from platform 907 (VS30) might have an open additional nozzle on the
fuel delivery module (fuel pump). If the vehicle is equipped with an open additional nozzle on the fuel
delivery module, there is a risk that fuel could leak from the vehicle. Fuel leaking from the vehicle onto
the roadway could increase the risk of a crash. MBAG has determined that the condition does not pose
an enhanced risk of fire because the fuel leak is not in the vicinity of any potential ignition sources.
Issue
What We’re Doing
MBUSA/DVUSA is conducting a voluntary recall. An authorized Mercedes-Benz or Freightliner Sprinter
dealer will check for the additional nozzle on the fuel delivery module and install a closure onto the
nozzle as needed.
Parts are still being verified. An additional notification will be sent when parts are available
for repair.
Parts
Vehicles Affected
Vehicle Model Year(s) Model Year 2019
Vehicle Model
Sprinter, VS30 / Platform 907
Vehicle Populations
Total Recall
46
Population
Dealer
Inventory
1
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new MY19 Sprinter vehicles in dealer
inventory covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new MY19 Sprinter vehicles covered by
this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
An owner notification letter will be mailed in mid-September 2020.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this
notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective
MBUSA/DVUSA fleet representative for further information and next steps. For
repairs, please contact your preferred MBUSA/DVUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and
customer satisfaction.
Mercedes-Benz USA, LLC and Daimler Vans USA, LLC
Mercedes-Benz AG Companies
One Mercedes-Benz Drive
Sandy Springs, GA 30328
770.705.0600