LI82.85-N-071147

MBUX multimedia system (HU6): Center speaker extremely dominant
Topic number
LI82.85-N-071147
Version
3
Function group
82.85 Navigation and Communication systems
Date
09-03-2020
Validity
Model 907 with code E3M+E1E (MBUX 7-inch with navigation)
Model 907 with code E4M (MBUX 10-inch)
Reason for change
Remedy updated!
Reason for block
Complaint:
The customer complains that the volume of the center speaker is extremely dominant.
The volume cannot be adjusted/adapted.
Cause:
Audio parameters for MBUX multimedia system (A26/17).
Remedy:
Correction to audio parameters currently in progress.
Software update for MBUX multimedia system (A26/17).
Note: Software expected to be available in Q4/2020. This LI document will be updated as soon as the software is
available.
Note:
- Please refer to this LI in the "Notes" section of the warranty claim.
- Replacing component parts is not permissible for this complaint.
Symptoms
Communication/information / Entertainment / Audio/Sound / Tone setting malfunction
Communication/information / Entertainment / Audio/Sound / Volume adjustment function error
Communication/information / Entertainment / Audio/Sound / Speakers emit interference noise
Communication/information / Entertainment / Audio/Sound / Poor audio quality
Operation numbers/damage codes
09-03-2020 4:55 PM
© Copyright Mercedes-Benz AG
BSTRINE
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Op. no.
Operation text
Time
Damage
code
Note
87100 F1
Head unit - Variant coding faulty
Validity
Vehicle
Engine
Transmission
Sprinter 907
*
*
09-03-2020 4:55 PM
© Copyright Mercedes-Benz AG
BSTRINE
Page 2/2