Recalls
Recall 257034
USA Recall: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Tesla, inc. (tesla) is recalling certain 2021-2023 model s and x vehicles. the cabin doors can be unlocked during a crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 214, "side impact protection."
Corrective Action:
Tesla has released an over-the-air (ota) software update, free of charge. owner notification letters were mailed february 17, 2024. owners may contact tesla customer service at 1-877-798-3752. tesla's number for this recall is sb-23-00-009.
Additional Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
Affected Vehicles