2019 BMW C 400 XBmw C 400 X 2019

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 148508 [USA]: If the throttle sticks open, there would be an increased risk of a crash.
    Bmw of north america, llc (bmw) is recalling certain 2019 c400x scooters. Water may collect in the throttle cable, which can freeze in cold temperatures, resulting in a stuck throttle.
    bmw will replace the throttle cable with an improved version, free of charge. The recall began august 19, 2020. Owners may contact bmw customer service at 1-800-525-7417.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 143066 [USA]: A sticking or dragging brake could affect braking performance, increasing the risk of a crash.
    Bmw of north america, llc (bmw) is recalling certain 2019 c 400 x, 2018-2020 g 310 gs, and 2017-2020 g 310 r scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
    bmw will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began march 13, 2020. Owners may contact bmw customer service at 1-800-525-7417.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall RM/2019/033 [UK]: Corrosion may occur on the brakes
    Abnormal corrosion may occur in the brake calliper the g 310 and c 400 models.
    replace brake callipers in front and rear.

  • Recall RM/2020/005 [UK]: Water can accumulate in the bowden cables for the throttle valve
    Water can accumulate in the bowden cables for the throttle valve during intensive cleaning or longer rainy trips.
    on affected vehicles the bowden cables and the bowden cable holder on the gas handle will be replaced.

  • Recall 2020060 [Canada]: Engine
    Issue: on certain scooters, water could collect at the end of the throttle cable. As a result, when operated in cold weather, the water could freeze and affect the movement of the throttle. In an extreme case, the throttle could stick in the open position. Safety risk: if the throttle sticks in the open position, an operator may be unable to slow or control the speed of the scooter. This could create the risk of a crash. Corrective actions: bmw motorrad will notify owners by mail. The corrective actions for this recall are still being finalized. As an interim repair, bmw will instruct you to take your scooter to a dealer to have the throttle cable dried. Bmw recommends that you do not ride in temperatures near or below freezing until the recall repairs are completed. The dealer will put a sticker on the motorcycle to remind you of this. You should also avoid washing the scooter in the area near the throttle cable and avoid riding it in rainy conditions.

  • Recall 2019405 [Canada]: Brakes
    Issue: over time, the front and rear brake calipers on certain motorcycles could corrode. As a result, the brake piston to could stick inside its cylinder bore. This would affect brake performance. Safety risk: reduced brake performance can cause increased stopping distances and create the risk of a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the front and rear brake calipers with improved parts.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • B611305 - ELECTRICAL SYSTEM: The electrical system of bmw vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on ho
  • M660122 - BACK OVER PREVENTION: The options in the reversing assist camera menu are greyed out and cannot be adjusted.
  • M650122 - UNKNOWN OR OTHER: The sirius(r) satellite radio is inoperative.
  • M410122 - STRUCTURE: The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.
  • M410121 - STRUCTURE: The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.
  • SIB612219 - SEAT BELTS: When using comfort access 2.0 feature lock when walking away, the vehicle locks itself even though the remote control/display key is inside the vehicle.
  • MC610821 - ELECTRICAL SYSTEM: When diagnosing fault codes (0x3a13d7, 0x3a13d9), technicians erroneously condemn the electronic throttle grip, which analyses show is rarely the culprit.
  • MC64678027 - SEATS: Seat catch (striker) fits improperly in the seat lock.
  • MC64678027 - SEATS: Seat catch (striker) fits improperly in the seat lock.
  • MC5200119 - SEATS:MOTORCYCLE: As a part of the ongoing quality analysis, bmw motorrad has found that the seat does not fulfill the requirements with respect to waterproofness, whereby water can penetrate into the helmet holder.
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20190828

Scooter purchased on may 28, 2019 and serviced on august 27, 2019 dealership informed son that there was a recall on brake calipers and no remedy. Recall notice was received on october 18, 2019. Scooter has not been driven since end of august 2019. A remedy for the brake caliper is supposedly now available and now another recall has been received for the throttle. My son continues to pay on the loan and has only had less than three months of usage on a brand new scooter. Both of these problems are serious threats to life and could cause serious harm to the body. The brakes make a loud noise when operating the scooter which is why it has been shut down.

NoNoN NoneNone20190827

Scooter purchased on may 28, 2019 and serviced on august 27, 2019 dealership informed son that there was a recall on brake calipers and no remedy. Recall notice was received on october 18, 2019. Scooter has not been driven since end of august 2019. A remedy for the brake caliper is supposedly now available and now another recall has been received for the throttle. My son continues to pay on the loan and has only had less than three months of usage on a brand new scooter. Both of these problems are serious threats to life and could cause serious harm to the body. The brakes make a loud noise when operating the scooter which is why it has been shut down.

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