1996 Chrysler TOWN AND COUNTRYChrysler Town And Country 1996

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 59317 [USA]: Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
    Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. These brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. Only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. When subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak.
    affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. The recall began on march 20, 2006. Owners can contact affina group customer service at 1-800-323-0354.
    this recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

  • Recall 62760 [USA]: A possible fire can occur in the presence of an ignition source.
    Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak.
    wix will notify its customers and replace the fuel filters free of charge. Note: this does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers. Owner notification is expected to begin during november 2003. Owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711.
    this recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 59107 [USA]: If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
    Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. The filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. This does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers.
    aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. Replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. Replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. These part numbers and date codes appear on the gold-tone filter. Distributors and retailers will be notified to isolate and return affected inventory. Owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. If so, the owners should have the filter replaced. To receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.O. Box 861, mahwah, nj 07430, attn: fuel filter recall. Intercontinental will mail a full refund to the owner.
    this recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.Consumers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 991 [USA]: This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
    On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
    dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
    also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 5400 [USA]: Fuel leakage in the presence of an ignition source can result in a fire.
    Vehicle description: mini vans built with 3.3l and 3.8l engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. Fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire.
    dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. Owner notification began on january 25, 2002. Due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. However, if a vehicle is leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
    also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 8840 [USA]: if a fuel leak occurs in the presence of an ignition source, a fire could occur.
    Vehicle description: minivans. Fuel can leak from the fuel tank at the interface of the fuel pump module attachment.
    dealers will replace the fuel pump module attaching nut with a nut that includes tighter design tolerances. The sealing o-ring will also be replaced.
    owner notification began january 9, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 14273 [USA]: This can cause difficulty in releasing a child from the restraint.
    Vehicle description: mini vans equipped with integrated child seats. The shoulder harness restraint on the integrated child seat can become difficult to extract when the safety belt latch plate becomes contaminated.
    dealers will clean the latch mechanism. An extender will be added to the emergency release anchor for the child seat safety belts so that the release clips are more visible and accessible to the operator in the event that the retractor mechanism can not be unlocked. In addition, an instructional owner's manual supplement card will be provided.
    owner notification is expected to begin november 30, 1998.Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 11142 [USA]: The latch plate located in the seat cushion area must be free to move back against its stop after the buckle is removed to allow the shoulder belts to be pulled out. always be sure the area around the latch plate is free of food or other items that might prevent the latch plate from moving back.
    Vehicle description: multipurpose passenger vehicles equipped with integral child seats. This is not a safety recall in accordance with federal regulation 573. However, it is deemed a safety improvement campaign by the agency. On the integral child seat, the shoulder belts restraining the child retract and lock in place after the belt buckle is connected to the latch plate. The latch plate movement locks the belts to make sure the child is restrained in the case of a vehicle crash.
    owners are being provided with a video tape and 2 harness clips. The video tape instructs owners on the proper use and maintenance of the child seats.
    note:chrysler has decided to conduct a safety improvement campaign to make the vehicle owner aware of how the integral child seat latching system works.Owners can contact chrysler at 1-800-853-1403.

  • Recall 14598 [USA]: In the event of a vehicle accident, the child seat may not provide adequate protection to the occupant.
    The bolts which secure the integrated child seat modules to the seat frame can break.
    dealers will replace the integrated child seat module bolts.
    system: equipment; child seat; integral part of seat. Vehicle description: mini-vans equipped with child seat modules. Owner notification: owner notification is expected to begin during august 1996. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

  • Recall 15959 [USA]: This condition could cause a spark to occur when fueling the vehicle and possibly ignite the fuel vapors.
    A static electric charge can build up on the ungrounded metal section of the fuel filler tube.
    dealers will install a ground strap for the fuel filler tube.
    system: fuel; fuel tank assembly; pipe; filler; neck.Vehicle description: passenger mini-vans. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact chrysler at 1-800-853-1403.Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

  • Recall 18489 [USA]: Fuel leakage increases the potential for a vehicle fire.
    The fuel tank rollover valve can allow fuel to pass into the vapor canister resulting in the potential for fuel leakage.
    dealers will replace the fuel tank filler tube with a filler tube that has an additional rollover valve. The associated rollover valve vapor hoses will be rerouted.
    system: fuel; vehicle crash; cut off system.Vehicle description: passenger mini-vans.Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

  • Recall 14953 [USA]: System: equipment; child seat; integral part of seat.vehicle description: passenger mini-vans equipped with integrated child s

    chrysler dealers will replace both child seat assemblies with revised seats containing retractor improvements. The revised seats will also increase child comfort by incorporating protective seat belt wraps to prevent belt chafe.
    system: equipment; child seat; integral part of seat.Vehicle description: passenger mini-vans equipped with integrated child seats.Description of problem: this is not a safety recall in accordance with federalregulation 573. However, it is deemed a safety improvement campaign by the agency. The campaign will replace both child seat assemblies with revised seats containing retractor improvements. Consequence of problem: in an emergency situation, it would be difficult to remove a child from the seat. Note: this is not a safety recall. There has been no determination that a safety defect exists with the child seats. Owners can contact chrysler at 1-800-853-1403.

  • Recall 2002201 [Canada]: Airbag
    On certain vehicles, the clockspring assembly may have been backwound during the vehicle assembly process. This could illuminate the air bag warning lamp and may eventually result in a driver's air bag open circuit. Correction: dealers will replace the clockspring assembly on vehicles with less then 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.

  • Recall 2000215 [Canada]: Fuel supply
    On certain vehicles equipped with the 3.3l or 3.8l engine the nitrile "o-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: external seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.

  • Recall 1999154 [Canada]: Fuel supply
    On certain vehicles, fuel may leak from the tank at the interface of the fuel pump module attachment due to a combination of process and assembly variations. Fuel leakage could potentially cause a vehicle fire. Correction: the fuel pump module attaching nut will be replaced with a nut that includes tighter design tolerances. The sealing o-ring will also be replaced.

  • Recall 1999199 [Canada]: Electrical
    On certain vehicles, the solid state radiator fan relay (ssr) may fail to operate due to electrical and.Or thermal over-stress, allowing the vehicle to overheat. Correction: the solid state radiator fan relay will be replaced with a more robust version.

  • Recall 1998168 [Canada]: Seats and restraints
    Note: vehicles equipped with an integrated child seat. The integrated child seat safety belt latch mechanism may become contaminated causing the seat belt release mechanism to stick and prevent the retractor from releasing. This may result in difficulty removing a child from the restraint. Correction: child seat latch plate mechanism will be inspected and cleaned. An extender will be added to the emergency release anchor for the child seat safety belts so that the release clips are more visible and accessible to the operator. New instruction label and owner's manual supplement card will be provided for the operator.

  • Recall 1996004 [Canada]: Fuel supply
    An electrostatic charge may build up in the vehicle's plastic fuel tank and ungrounded fuel filler tube during normal operation. Under the right low temperature, low humidity and low fuel level conditions, the static charge on the fuel filler tube may cause a spark to occur while fueling the vehicle which could result in a fire. Correction: a fuel filler ground strap will be installed on affected vehicles.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 0807317 - EQUIPMENT:ELECTRICAL: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nec
  • R2118796A - EQUIPMENT: Valve body. These may cause over drive cycling.
  • 3100519 - STRUCTURE: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 - STRUCTURE: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 9002519 - STRUCTURE: 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
  • R2118796A - ENGINE AND ENGINE COOLING: Valve body. These may cause over drive cycling.
  • 08-049-20 - EQUIPMENT: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
  • 31-003-19 - EQUIPMENT: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 23-014-15 - CHILD SEAT:TETHER: CONNECTOR/CLIP (SECURES TOP OF CHILD SEAT TO VEHICLE): Child seat tether anchor installation this bulletin describes procedures to install child seat tether anchors based on customer request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for th
  • 23027 - ELECTRICAL SYSTEM:WIRING: Return: wiring assy - engine you have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 july, 2016)of follow ing part numbers:68176457af, 68176459af. P
  • 23104 - LIGHTING (PWS): 05182535ad - lamp assy ?Tail light lt you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535ad . See attachments for identifying suspect stock. Pl
  • 23137 - EQUIPMENT: Inspect and return: trim cover assy - a-pillar rt/lt you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1za04dx9ae, 1za05dx9ae. See attachments for id
  • Volume 2, Issue - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty operations newsletter updates from warranty operations
  • Volume 2, Issue - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty operations newsletter updates from warranty operations
  • 20244 - EQUIPMENT: CbxdP361Aa return: spacer kit - visor you have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number cbxdP361Aa. Replacement part number is cbxdP361Ab w hich is in stock a
  • 22958 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: 1nt30xdvac - inspect and return: panel - instrument panel you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1n t30xdvac. See attachments for identifyin
  • 22867 - ELECTRICAL SYSTEM: Inspect and return: solenoid module - transmission you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000aa, 52119435af, 05078709ab. S
  • 22892 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Return: lamp assy - chmsl& cargo light you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082ae, 55372082ad, 55372082ac, 55372082ab, 553720
  • 20616 - ELECTRICAL SYSTEM: P/n cbszr068aa: inspect & return: module kit - occupant restraint you have been identified as either having stock, or have stock in transit to your dealership. Please return part number cbszr068aa as per the qir attached. Replacement par
  • 0500106A - SERVICE BRAKES, AIR: Snow/water ingestion into rear brake drum. *kb
  • 0500305 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM: Snow/water ingestion into rear brake drum. *tt
  • 0500204 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM: Snow/water ingestion into rear brake drum. *tt
  • 1900303 - STEERING: Pop/tick sound in steering wheel area. *tt
  • 2304402 - STRUCTURE:BODY: Cosmetic corrosion or perforation at upper strut tower/s usually between the strut and upper load path beam inner panel (inner fender). *tt
  • 082700 - AIR BAGS: Subject regarding non-deployed airbag handling procedures. *tt
  • 083799 - AIR BAGS:ON-OFF SWITCH ASSEMBLY: Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt
  • 8251 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY: Emissions recall stating that the radiator fan relay may not turn on the radiator cooling fans. *tt
  • 051099 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM: Information regarding snow / water entering the rear brake drums. *tt
  • 23097 A - SUSPENSION: Test
  • 241197 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Concerns with a/c evaporator odor. *nlm
  • 234397A - STRUCTURE:BODY: Concern with water leak onto the passenger side floor from the hvac housing. *nlm
  • 232897 - SEATS: Concerns with high effort required to u nlatch rear bench seats from the floor. *nlm
  • 220197 - TIRES: Information on tire and wheel runout. *nlm
  • 210997 - POWER TRAIN:MANUAL TRANSMISSION: Information on 41te/42le service information. *nlm
  • 210897 - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: This bulletin involves transmission fluid auxiliary cooler. *nlm
  • 210597 - POWER TRAIN:AUTOMATIC TRANSMISSION: Concerns with 41te/42le transaxle shudder during an emcc (electronically modulated converter clutch) shift. *nlm
  • 191497 - STEERING:RACK AND PINION:RACK: This bulletin involves intermittent popping on front end. *nlm
  • 191197 - STEERING:HYDRAULIC POWER ASSIST SYSTEM: Concerns with "honk" noise during parking lot maneuvers. *nlm
  • 190797 - STEERING:HYDRAULIC POWER ASSIST SYSTEM: Concerns with "honk" noise during parking lot maneuvers. *nlm
  • 181997A - POWER TRAIN: Exhibiting a periodic bump in power train when the a/c is operating
  • 140897 - FUEL SYSTEM, GASOLINE: Information on poor drivability with high di (drivability index) fuel. *nlm
  • 090997 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Information on gasket surface preparation on aluminum engine components. *nlm
  • 070397 - ENGINE AND ENGINE COOLING: Concerns with engine coolant usage. *nlm
  • 070297 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Concerns with serpentine belt coming off or outboard ribs of belt are frayed. *nlm
  • 020997A - SUSPENSION:REAR: Concerns with thumping noise at rear of vehicle during cold operation. *nlm
  • 721 - CHILD SEAT:TETHER: STRAP/WEBBING (SECURES TOP OF CHILD SEAT TO VEHICLE): Child safety seat video and harness clips for minivans equipped with integrated child seats. Some owners experienced difficulty with release of the harness straps and removal of their children from the seats in the above mentioned vehicles
  • 0801102 - AIR BAGS: Concerns with the air bag warning indicator lamp on intermittently or constantly. *tt
  • 1802002 - UNKNOWN OR OTHER: Flash programming failure recovery. *slc
  • 2301502 - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Subject regarding outside rearview mirror glass replacement. *slc
  • 0700601 - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: Subject regarding transmission oil cooler line hose clamp service. *tt
  • 0900801 - ENGINE AND ENGINE COOLING:ENGINE: Subject regarding camshaft / bearing service. *tt
  • 0500102A - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM: Snow/water ingestion into rear brake drum. *yd this bulletin supersedes 05-001-02 dated march 4, 2002. *tt
  • 1900801 - STEERING: STEERING WHEEL/HANDLE BAR: Experiencing a pop/tick sound heard coming from the steering wheel area while the vehicle is in motion. *tt
  • 2302701 - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Subject regarding outside rearview mirror glass replacement. *tt
  • 0200401 - SUSPENSION:FRONT: Experiencing a squawk / creak / groan sound from front suspension while driving over rough / bumpy roads. *tt
  • 1801201 - EQUIPMENT: Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt
  • 0801001 - ELECTRICAL SYSTEM: Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt
  • 0500101 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM: On some vehicles, while driving through deep or blowing snow / water, the snow / water may enter the rear brake drums causing rust to develop on the rear brake drum and shoe friction surfaces. This condition can lead to temporary freezi
  • 2601200 - UNKNOWN OR OTHER: Information on service publication updates. *jb
  • 0800600REV - ELECTRICAL SYSTEM: Subject regarding wire splice repairs. *sb
  • 2303400A - VISIBILITY:REARVIEW MIRRORS/DEVICES: Subject regarding outside mirror glass replacement. *tt
  • 2304200 - STRUCTURE:BODY:DOOR : Experiencing a chatter sound coming from the sliding door power lock actuator(s) when the power lock feature is repeatedly activated. *tt
  • 2300800B - SEATS: Subject regarding child seat tether anchors. *tt
  • 231100A - STRUCTURE:BODY: A condition exist where the roof panel surface exhibits waviness or depression(s) near the front of the character features or skid strip for roof rack equipped vehicles. *tt
  • 233599REVA - STRUCTURE:BODY: Subject on the child seat tether anchors. *mjs
  • 231100 - STRUCTURE:BODY: This bulletin contains procecures to remove waviness or depressions from the roof panel surface. *tt
  • 230800 - SEATS: Subject regarding child seat tether anchors. *tt
  • 190999 - STEERING: A condition where a click / rattle sound may be heard coming from the area of the steering wheel while the vhicle is in motion. *tt
  • 084599 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Vehicle operator may complain of poor am radio reception. *tt
  • 080600 - ELECTRICAL SYSTEM:WIRING: This bulletin provides a revised wire splice procedure and related parts. *tt
  • 180200 - ENGINE AND ENGINE COOLING:ENGINE: Concerns with the pcv valve freezing under extremely cold conditions. *tt
  • 233599 - SEATS: Information on child seat tether anchors. *tt
  • 210599A - POWER TRAIN:AUTOMATIC TRANSMISSION: This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt
  • 190699 - ELECTRICAL SYSTEM:IGNITION:SWITCH: Information regarding the ignition switch housing service. *tt
  • 082799 - VEHICLE SPEED CONTROL: Concerns with speed control which does not maintain set speed while climbing a grade. *tt
  • 181299 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt
  • 230199A - STRUCTURE:BODY: Experiencing tick type noise at top of left b-pillar. *tt
  • 070299 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Concerns with serpentine belt slipping off idler pulley. *tt
  • 210699 - VEHICLE SPEED CONTROL: Conditions with intermittent loss of speed control. *tt
  • 220399 - TIRES: Subject pertaining to smooth road high-speed vibration or shake condition. *tt
  • 220299 - TIRES: Customer may complain of low speed tire wobble. *tt
  • 210599 - POWER TRAIN:AUTOMATIC TRANSMISSION: Subject regarding reusable automatic transmission oil pan gasket. *tt
  • 210499 - POWER TRAIN:AUTOMATIC TRANSMISSION: Service and parts information on 1999 running changes to transmission range sensor (trs) *tt
  • 230399 - STRUCTURE:BODY:DOOR : Concerns with front and / or sliding door power lock motors making a whirling noise. *tt
  • 230199 - STRUCTURE:BODY: Subject pertaining to a ticking type noise at top of left b-pillar. *tt
  • 180199 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Subject regarding sags / hesitation / stumble / start & stall. *tt
  • 183298 - STRUCTURE:BODY: Subject on flash programming failure recovery. *yc
  • 235998 - VISIBILITY:WINDSHIELD: Windnoise around fron door glass, especially at top of the b pillar. *ak
  • 081798 - AIR BAGS:ON-OFF SWITCH ASSEMBLY: Subject regarding airbag on - off switches. *yc
  • 090798 - ENGINE AND ENGINE COOLING:ENGINE: Subject regarding oil seepage at cam position sensor / misinterpreted head gasket leak. *yc
  • 084498 - ELECTRICAL SYSTEM: Subject on memory power seat travel range. *yc
  • 030698 - POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT: Right side half shaft cv boot is made of a special high temperature resistant material that can show heavy grease sepage-enough to form droplets on the boot convolutes. *ak
  • 090598 - ENGINE AND ENGINE COOLING:ENGINE: A new multi-layer steel ( mls ) head gasket has been developed and is being implemented into production vehicles. *yc
  • 250298 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Subject regarding i/m ( inspection maintenance ) testing - obd ii "carb" readiness monitor information. *yc
  • 183498 - POWER TRAIN:AUTOMATIC TRANSMISSION: Some vehicles may exhibit a condition where the powertrain control module (pcm) resets while the customers is driving the vehicle. *ak
  • 081798 REV B - AIR BAGS:ON-OFF SWITCH ASSEMBLY: Subject regarding the airbag on-off switches. *yc
  • 241198 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak
  • 083198 - VISIBILITY:WINDSHIELD WIPER/WASHER: Front windshield wipers self-activate while driving or will not turn off. *yc
  • 9843 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc
  • 020998 - SUSPENSION:REAR: Rattle noise from rear of the vehicle when driving over road bumps. *ak
  • 190598 - STEERING: A "honk" or squeal noise during parking lot maneuvers. *yc
  • 9827 - STRUCTURE:BODY: Information on body control module (bcm) replacement. *yc
  • 9830 - ENGINE AND ENGINE COOLING:ENGINE: Subject on labor operation time change for domestic 2.Ol dohc and 2.4l head gasket replacement. *yc
  • 210298 - POWER TRAIN:AXLE ASSEMBLY: Information on diagnostic / driveability improvements, transaxle that incorporates a transmission range sensor (trs) only. Reduces a shudder condition that may be experienced during light throttle 1-2 upshift. *ak
  • 083198 - VISIBILITY:WINDSHIELD WIPER/WASHER: Windshield wipers self-actuate while driving or will not turn off. *ak
  • 1812098 - ENGINE AND ENGINE COOLING:ENGINE: Subject on tip-in sags/hesitations or rough idle after a hot soak restart. *yc
  • 081698 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Information on installation of radio transmitting equipment. *ak
  • 182098 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some vehicles may experience a bump feeling during a/c compressor engagement. *yc
  • 210798 - POWER TRAIN:AXLE ASSEMBLY: Subject on delayed transaxle engagement. *ak
  • 220298 - SUSPENSION: *during low speed vehicle experiences side to side oscillation/wobble while driving between 10-45mph. *ak
  • 980424231498 - STRUCTURE:BODY: Symptoms with roof rack rattles at highway speeds. *yc
  • 970919083297 - AIR BAGS: Authorized airbag deactivation for medical necessity. *yc
  • 970912234397 - STRUCTURE:BODY: Water leaks onto the passenger side floor from the hvac housing. *yc
  • 97041807029A - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Condition with underhood noise due to serpentine belt outboard ribs fraying or splitting from the main portion of the belt and cotacting other engine components. *yc
  • 970314210597 - POWER TRAIN:MANUAL TRANSMISSION: Condition with tranaxle shudder during a 3rd gear to 3rd gear partial emcc ( electronically modulated converter clutch) engagement, 3rd gear partial emcc to 4th gear partial emcc engagement, or 4th gear to 4th gear emcc engagement. *yc
  • 190197 - STEERING: Some vehicles experience a momentary loss of power assist for the steering when turning corners with the a/c or defroster
  • 020997 - STRUCTURE:BODY:BUMPERS: Concerns of thumping noise from the rear jounce bumpers when driving over small bumps after the vehicle has been in very cold temperatures. *yc
  • 070397 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Various car owner's have expressed interest in using engine coolants made with propylene glycol instead of ethylene glycol. *yc
  • 181997 - POWER TRAIN: Exhibiting a periodic ''bump'' in power train when the a/c is operating. *yc
  • 081597A - VISIBILITY:WINDSHIELD WIPER/WASHER: Windshield wipers do not park properly and/or wipe in the intermittent mode properly. *tw
  • 241097 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A/c suction and/or discharge line service. *tw
  • 190497 - STEERING: STEERING WHEEL/HANDLE BAR: 35 mph cyclic vibration. *tw
  • 240297 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Coolant seepage at underbody auxillary rear heater line hose connection. *tw
  • 180997 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Vehicle shudder during torque converter emcc (lock up) operation/diagnostic trouble code 38. *tw
  • 180597 - ENGINE AND ENGINE COOLING:ENGINE: Vehicles with 3.0l engines - intake valve deposits - driveway die out, rough idle, lack of power, sags or hesitation. *tw
  • 050197 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS: Rear brake moan/howl noise. *tw
  • 050297 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS: Rear brake cyclic rubbing noise. *tw
  • 081597 - VISIBILITY:WINDSHIELD WIPER/WASHER: Windshield wipers do not park properly and/or wipe in the intermittent mode properly. *tw
  • 090297 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: 2.4l crankshaft/camshaft timing. *tw
  • 230397 - STRUCTURE:FRAME AND MEMBERS: Difficult to clean light colored "chalky" residue from plastic body components that are molded in black. *tw
  • 240697 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR: Front hvac blower motor resistor connector service. *tw
  • 190197A - STEERING:HYDRAULIC POWER ASSIST SYSTEM: During high humidity climate conditions, some vehicles may experience a momentary loss of power assist for the steering when turning corners with the a/c or defrost
  • 230197 - UNKNOWN OR OTHER: Creak sound heard upon acceleration and/or deceleration- sound seems to come from floorpan/dash area. *jd
  • 051695 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS: Bulletin applies to vehicles built prior to dec. 5, 1995 (mdh 1205xx). A moaning noise from the rear brakes during light brake pedal effort stops or rear brake shoes require replacment. Bulletin involves the replacement of the rear brake s
  • 260995 - SUSPENSION:FRONT: This tsb contains revised service and/or diagnostic manual pages. Publication # 81-370-6106.
  • 241695 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A/c blows hot air. Air blows through defrost or panel outlets only. Flashing hvac indicator lights/led's are intermittent w/o explanation. Hvac control is locked, cannot abort. Hvac control suddenly goes dead. Hvac control has blinking led
  • 236595REVA - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Bulletin supersedes tsb 23-65-95, dated nov. 3, 1995. Some vehicles may have the power vent window actuator separate at the ball and socket joint. Bulletin involves replacing the power vent window actuator socket on the rear quarter glass
  • 083695REVA - VISIBILITY:WINDSHIELD WIPER/WASHER: Bulletin supersedes tsb 08-36-95, dated aug. 25, 1995. Windshield wipers will turn on while the switch is in the 'off' position while driving, or when turn signals and/or headlamp beam select is actuated. Wipers will not turn off w/ igniti
  • 085195 - STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS: Bulletin applies to ns vehicles built at st. Louis prior to nov. 17, 1995 (mdh 1117xx), and vehicles built at windsor prior to nov. 21, 1995 (mdh 1121xx). Body build variations and thermal expansion/contraction of the hood, may cause the u
  • 140895 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Bulletin applies to vehicles built prior to nov. 1, 1995 (mdh 1101xx). Only 12-13 gallons of fuel are able to be added when the low fuel warning light comes 'on' (normal is 16-17) or 15-16 gallons of fuel are able to be added when the fuel
  • 236195 - STRUCTURE:BODY: The cowl cover end(s) are unsnapped at the front fenders(s). The retainer clip(s) on the fender(s) may be mislocated or a retaining tooth/ teeth on the cowl cover may be broken. If the retainer clip(s) cannot be repositioned to provide pro
  • 081695REVA - VEHICLE SPEED CONTROL: Bulletin supersedes technical service bulletin 08-16-95, dated apr. 14, 1995. If the vehicle operator **repeatedly** presses and releases the set button with their foot off of the accelerator (a 'lift foot set' to begin speed control oper
  • 084695 - STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE: Vehicles equipped with optional vehicle theft security system/vehicle theft alarm (vtss/vta) must have had the engine started and allowed to run for 6 seconds or longer, 20 times before the vtss/vta system is fully functional.
  • 9550 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE: Service action applies to vehicles built at windsor prior to sept. 25, 1995 (mdh 0925xx) with sunsreen glass(sales code gae) and without electric rear window defroster(sales code gfa). Replaced the hvac control with revised hvac control p/
  • 235495REVA - STRUCTURE:BODY:DOOR : Bulletin supersedes technical service bulletin 23-54-95, dated aug. 18, 1995. A rattle noise can be heard in the 'b'-post area(s) when the vehicle is driven over uneven road surfaces. Bulletin involves replacing all sliding door stabilizer
  • 27073 - STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE: Vehicle theft security system vehicle theft alarm (vtss/vta) alarm activation or dead battery with no charging system malfunction. Applies to vehicles built at st. Louis assembly prior to july 24, 1995 or at windsor assembly prior to augus
  • 183095 - POWER TRAIN:AUTOMATIC TRANSMISSION: Some vehicles equipped with a 3.3l or 3.8l engine may experience a rare single engine miss, typically at highway speeds.This condition is caused by a cam sensor unsync event and a diagnostic trouble code(dtc) will not set.Bulletin involves
  • CH181995 - ELECTRICAL SYSTEM:IGNITION: Unknown
  • CH210695 - POWER TRAIN:AUTOMATIC TRANSMISSION: Unknown
  • CH51695 - EQUIPMENT:OTHER:LABELS: Unknown
  • CH9521 - SEAT BELTS:FRONT:BUCKLE ASSEMBLY: Unknown
  • CH081695 - VEHICLE SPEED CONTROL: Cruise control overshoot/undershoot during initial set speed selection. *tw
Known Recall Investigations
  • Air bag clockspring investigation as of 20010221

    There is no summary currently available

  • Dc minivan fuel injector rail leak investigation as of 20000309

    There is no summary currently available

  • Post collision fuel system investigation as of 19990611


  • Post-collision fuel system integrity investigation as of 19990203

    There is no summary currently available

  • Integrated child seat belt lockup investigation as of 19970131

    This investigation is closed.Chrysler corporation has submitted a defect information report identifying a safety defect and outlining the proposed remedy.Recall number 98v-185 has been assigned to this safety recall.

  • Fuel tank leaks investigation as of 19970131

    This engineering analysis was opened on january 31, 1997 based on information gathered during preliminary evaluation (pe), pe96-051. The pe was opened on august 19, 1996, to investigate allegations of fuel leakage from the area where the fuel pump/sending unit joins the fuel tank.For brevidy, this area will be referred to as the pump/tank interface.These allegations were first received by odi on august 2, 1996 while investigating allegations of chrysler minivan throttle shaft hand-up, and uncontrolled engine speed, in pe96-036.While discussing that issue with a fleet, it was alleged that at least 10(out of 40) 1996 early production chrysler minivans leaked fuel from the pump/tank interface.Analysis of the complaint and warranty data indicate fuel tank leakage incidents in the subject vehicles predominatly affected early production vehicles.The data involving confirmed incidents of tank/pump interface leaks suggest that those failures have been declining since july 1996.Odi has received no reports of the subject condition involving original equipment pumps and tanks since september, 1997.Currently this isssue does not reqresent a continuing field concern.Odi will continue to monitor the subject vehicles for fuel leaks of any type.A safety related defect trend has not been identified at this time and further use of agency resoured does not appear to be warranted.The closing of this investigation does not constitute a finding by nhtsa that no safety related defect exists.The agency reserves the right to take further action if warranted by the circumstances.

  • Integrated child seat belt lockup investigation as of 19970131

    This investigation is closed.Chrysler corporation has submitted a defect information report identifying a safety defect and outlining the proposed remedy.Recall number 98v-185 has been assigned to this safety recall.

  • Fuel tank leaks investigation as of 19970131

    Alleged fuel leaks where the fuel pump/sending unit joins the tank

  • Defective air bag crash sensor investigation as of 19961114

    Cfas sent a follow-up letter on december 12, 1996, to change the intent of the petition to airbag aggressivity and deployment variability.Nhtsa received the letter on 12/12/96; accordingly, the petition due day was changed to april 12, 1997.Cfas petitioned the agency to conduct an investigation to determine whether the airbag crash sensor and/or deployment systems for the 1991-92 chevrolet corsica/beretta, 1990-92 ford taurus, and 1994-96 chrysler minivans are defective.Cfas allege that information on low speed crashes here occupants have suffered fatal injuries suggests [that the above vehicles] have defective airbag crash sensor and/or deployment systems.

  • Sliding door latch failure investigation as of 19961015

    Analysis of known incidents indicates a declining trend over the last five calendar quarters.Extensive testing of incident vehicles has failed to reproduce occurrences of full latch disengagement.No failure mode which could cause a properly latched door to lose full latch engagement while driving has been verified as a causal factor in any of the known incident vehicles during this investigation.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.However, odi will continue to monitor complaint input for the nexy year and will request updated reports from chrysler during that process.The closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.

  • Integrated child seat belt lockup investigation as of 19960918

    Odi continues to receive complaints alleging latching/retractor mechanism problems.Chryslers assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.The seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the childs legs.Odi has 19 complaints of retract lockup.Seven of these complaints report cutting the straps to remove the child.Two of the seven consumers allege the child was choking.Chrysler reports 60 owner/field reports which indicated 19 harnesses were cut to remove the children.Additional information is needed to fully assess the safety consequence of the alleged defect and to evaluate the chrysler corporations rational for not conducting a safety recall campaign.

  • Fuel leaks from the gas tank investigation as of 19960819

    Fuel leaks where the fuel pump joins the gas tank.

  • Sliding door latch failure investigation as of 19960516

    Either the left or right sliding door may open while the vehicle is in motion.

  • Safety blt latch operation investigation as of 19960125

    There is no summary currently available

  • Fuel leakeage from rollover valve investigation as of 19951025

    The fuel tank pressure relief/rollover valve may allow liquid fuel to pass from the fuel to the evaporative emissions control canister.This may result in fuel leakage from the evaporative emissions control system or engine stall.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20150706

The vechile stalls while driving down the road regardless of whether highway/city street driving, when attempting to restart it sometimes it starts right back up and other times it doesn't..When it does this jumping the vehicle does nothing. I have seen lots of people on the chrysler town and country site below with the exact same problem: https://www.Cargurus.Com/cars/discussion-t27257_ds554284 sometimes when attempting to restart it there will be a click click sound when its not starting...

NoNoN NoneNone20150305

My minivan has been not wanting to start, the speedometer has been jumping all over the place . I had my fuel pump and filter replaced in december 2014 due to it not starting. Now within the last 2 weeks or so it started to act like it was going to die as i would be driving and sometimes it would jump out of gear. All this last week it has been giving me problems with starting and every time i would get out of the van it would smell like somethings burning. When i turn the key to start it all you could hear is a click, try to start it a couple more times and finally get it to start. Today it wouldn't start no matter how many times i tried to start it. I open the hood and looked at the battery and one terminal looks like it is burnt. *tr

NoNoN NoneNone20140228

I was driving on the highway in the pouring down rain when my windshield wipers stopped working, i could hear the windshield wiper motor still going but the wiper arms would not move. We had pulled off the highway but there was nothing around for miles. We got back on the highway and my son would push the wiper arm down when it had went to his side so we could drive a little further to pull off the freeway in an occupied area. It had stopped raining and as we were driving the engine completely died on us, it would not start back up. My minivan had to be towed from a town over 50 miles from where we live. I had my children in the minivan with me and it was a really terrifying ordeal. *tr

NoNoN NoneNone20111226

Tl* the contact owns a 1996 chrysler town and country. The contact stated that while driving between 40-50 mph, the vehicle vibrated and jerked violently. The vehicle was taken to a local tire facility where the tires were replaced, but failure was located at the front motor mount connector. The manufacturer was made aware of the failure but the vehicle was not repaired. The failure and the current mileage was 137,308.

NoNoN NoneNone20111215

Tl* the contact owns a 1996 chrysler town and country. The contact stated that the vehicle was leaking fuel abnormally. The vehicle was taken to the dealer where they advised the contact that fuel rail needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they advised the contact that the vehicle was not included in nhtsa campaign id number: 00v268000 (fuel system, gasoline:fuel injection system). The failure and the current mileages were approximately 230,000.

NoNoN NoneNone20111129

Transmission stopped worked, electrical cluster waving back and forth before and after transmission repair, newly installed transmission broke down 5 days after installation, repair shop claims electrical system not working properly and is cause of transmission breakdown. *tr

NoNoN NoneNone20110612

When coasting through left hand turns only engine and all electrical components shut off for 1 to 4 seconds causing power steering not to work and braking reduced. This does not happen when accelerating through left turns or coasting through right hand turns. *tr

CrashNoN 1 InjuredNone20100915

Rear axle spit in two while driving at 50 mph on back road, lucky not on highway. Tires slammed into wheel wells, caught on fire almost, lots of smoke. Could not control vehicle well, and went off the road at approx 25 mph and hit a bunch of small trees, injured both knees, refused ambulance transport. Car was towed to my garage and axle replaced with junkyard part and vehicle is back on the road. Scary incident ,could have been worse or fatal if this happened on a highway instead of a local road. Axle tube is just thick sheet metal, not really an iron pipe like you would think, very flimsy. Have nice pictures ifyou are interested. Should recall this flimsy axle. *tr

CrashNoN 2 InjuredNone20100330

1996 chryler town and country seat back collapse in rear end collision causing children in second row seats to be injured or killed!

NoNoN NoneNone20091013

Tl* the contact owns a 1996 chrysler town and country. The contact was driving 25 mph when the steering wheel became very difficult to maneuver. The vehicle was taken to an authorized dealer where they advised the contact that the serpentine belt detached from the vehicle and needed to be replaced. The vehicle was taken to the dealer a total of six times due to the recurring detachment of the serpentine belt. The contact stated that the serpentine belt would detach whenever the weather was rainy or if it became wet. The vehicle was not further repaired. The failure mileage was 150,000 and the current mileage was 153,000.

NoNoN NoneNone20090412

Tl*the contact owns a 1996 chrysler town and country. The contact stated that the serpentine belt would not remain in place on the pulley in her vehicle. The belt has been replaced at least three times. The contact had to replace the tension pulley and the water pump pulley to keep the serpentine belt secure. There are only two belts left to be replaced and they are currently working properly. The manufacturer stated that there was no recall for this component; therefore, they could not assist. The failure mileage was 115,619.

NoNoN NoneNone20081113

The 1996 town & country van lost its heat..Unknown to me, it was losing anti freeze also. I took it to local mechanic and they said i better fix it then. Or my motor would burn up a hose connects to radiator to heater core...Metal. It cost me 60/00 to solve this problem. *tr

NoNoN NoneNone20080713

The serpentine belt on my 1996 chrysler town & country lxi, makes a loud squeal and then falls off a week later. When driving in rain and going over a puddle the serpentine belt falls off this has happened so many times that i have installed brackets one by the tensioner and one by the pulley. The immediate & dangerous result is loss of power steering and power brakes next is water pump fails causing engine to over heat so unless you have a spare belt in your van at the time and the tools to change it you are let stranded. *tr

NoNoN 1 InjuredNone20080627

The serpentine belt on our 1996 chrysler town & country lxi, makes a horrible screeching sound, that we've almost come to appreciate, when faced with it's alternative silence, when the serpentine belt gets wet & slips off. The immediate & dangerous result is loss of power steering, leaving the driver surprised with their inability to safely maneuver the van. Within less than a minute, a fast hazard bell sounds & the engine temperature sensor is pinned at hot. If the driver is quick, strong, & lucky enough, to get the family "safely" off the road, before the water pump fries, stalling the van in traffic, they are now left stranded. We've had the serpentine belt & tensioner pulley replaced twice, the last time at chrysler, and still the problem has not been corrected. We've checked for recalls but chrysler states that this is not a life threatening failure, so no recall has been made. This has happens to us often enough that we keep a wrench in our van, so my husband can attempt to retrieve & re-seat the belt onto the tensioner, in the pouring rain. We've read many complaints about this same problem & can't understand why chrysler doesn't think loss of steering & sudden heat pump failure is not life threatening. If one of their ceos were to find themselves struggling their family van quickly off the road, standing over, or even lying under their engine, in the pouring rain, while the rest of the family hopes that he isn't injured making the repair, hit by lightening, or by a distracted driver, perhaps they would recall this system. We've spent a lot of time & money on repairs, & have come across an off-market product designed to fix this specific, widely recognized chrysler product issue, and just purchased it. We find it disgusting to see that the possibility of this problem being addressed may depend on the number of deaths, or persons injured, before chrysler takes any responsibility. They could at least acquire or cover the cost of the off-market repair kit. *tr

NoNoN NoneNone20080614

During a light rain, i drove my 1996 chrysler town & country through 2 inches of standing water. The water splashed into the engine compartment and caused the serpentine belt to jump off the pulleys. Internet discussion groups shows that this is common complaint among 1996 - 2000 chrysler t & c owners. I have purchased an aftermarket kit designed to prevent this from occurring. *tr

NoNoN NoneNone20080531

Rt front strut tower rusted through rotted. Not safe can cause a accident lose control of steering,from what i have reading and talking to several car dealerships this problem has been going on for years and chrysler is not doing anything i have talked to chrysler dealers and some say they get it covered and some don't,please lets do something. *tr

NoNoN NoneNone20080426

The serpentine belt came off our chrysler town & country in a driving rain storm. We were stranded in charlotte, north carolina 70 miles from home until after midnight when a friend came and drove us home. We left our van in a parking lot overnight. We are hoping that it is not vandalized or stolen when we go today to repair it. When this belt comes off, power steering is gone, which can cause an accident leading to serious injury or death. This is a common problem that all automobile mechanics and chrysler van owners know about, but chrysler refuses to acknowledge the problem. The fix is an aftermarket parts kit by gates (part number 38379k) and goodyear (parts number 49215k) that the consumer must bear the entire expense of installing. *tr

NoNoN 1 InjuredNone20070719

Passenger side liftgate gas charged support shock mounting bolt failed where shock mounts to the body and the liftgate crashed down on a persons head. This dangerous safety problem that could have seriously injured a small child appears to be related to bolt stress/fatigue since there was no obvious evidence of any corrosion around this mounting bolt. *tr

CrashNoN 1 InjuredNone20070708

The vehicle was traveling westbound when it hit the left lane guardrail at 65 mph, then spun to the right shoulder lane and hit the other guardrail head on. It then came to a halt upon spinning 180 degrees facing the south part of the highway. *jb

NoNoN NoneNone20070617

Tl*the contact owns a 1996 chrysler town and country. The contact stated that the brakes failed while driving 15 mph. When the brakes where applied, the contact heard a pop and the brake pedal went completely to the floor. The vehicle was towed. The dealer stated that the brake hoses were not standard parts due to the modification of the brakes for medical handicap purposes. There were two holes in the hoses because the parts were not standard, which caused the brake failure. The current and failure mileages were 75,000.

NoNoN NoneNone20070103

Serpentine belt slips/comes off during wet conditions. Has happened 4 times in past 3 months and several times before that. *jb

NoNoN NoneNone20061225

Chrysler corporation headlights progressively cloud over and light output is reduced creating a dangerous night driving condition. Has nhtsa queried chrysler about this problem and is there any reaction? *nm

NoNoN NoneNone20060915

Dt*: the contact stated while driving 45 mph on normal road conditions, the serpentine belt fractured. No warning lights alerted the contact but loss of power steering was noticed. The vehicle had been taken three times to the dealership and the belts, pulleys and tensioner were replaced on every occurrence. The manufacturer was contacted but the resolution was a dealership referral. The contact expressed concern because the loss of power steering could create conditions for a serious accident.

NoNoN NoneNone20050921

My specific on the problem is with our 1996 chrysler town & country minivan and specifically airbag light on, horn/cruise not working. In searching the internet, i see that this is indicative of the clockspring being faulty. While i find the chrysler has a program in place to repair minivans with this problem, the information leads me to understand that this is only for cars with less than 70,000 mile on them - as our vehicle is now 9 years old, it is unreasonable to expect the odometer be at under 70,000 miles. I feel that this is unreasonable, in that the defect renders the airbag useless. I will be contacting the local dealer, however, if this 70,000 miles restriction is in place, and purse remedy of the situation. If the nhtsa has knowledge of this restriction, i would ask that the nhtsa direct chrysler to cover any vehicle having this defect, regardless of mileage. *jb

NoNoN NoneNone20050816

Headlight lens covers were replaced by dealer due to bubbling of the plastic that caused severe reducion inheadlight lumination. The cost to me was $644.00 for replacement. This is a safety hazard that should not have occurred.

NoNoN NoneNone20050816

Last week, 17 aug 05, i had to replace the fuel tank on my '96 chrysler t&c [xxx] due to a fatigue crack that was spilling fuel. Chrysler has refused to accept any responsibility since my vehicle is out of warranty. Are there any requirements regarding the longevity and performance of plastic fuel tanks? Other than the obvious safety concerns, the replacement cost exceeded $800. At the time of failure my vehicle had 180,885 original miles and has been meticulously maintained. The location of the crack (top, front, left corner) precludes any accidental impact of the undercarriage. According to the servicing dealer, hayes chrysler, lawrenceville, ga, the defective tank was destroyed per environmental requirements. Please advise if there is a course of action i can take to ameliorate this problem. *jb updated 07/19/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6)

NoNoN NoneNone20050810

Failure of both rear brake hydraulic lines causing sudden loss of brake fluid making emergency brake only operable stopping device. Saved old lines. Both lines appear to have rusted through. Mechanic believes problem is with design in how lines are routed above gas tank approximately two feet ahead of left rear wheel. The position of the lines allows road salt and other corrosives to be collected on the steel surface of the hydraulic lines, thus leading to their eminent failure. Please note low mileage of vehicle. Mechanic repaired vehicle by installing new lines, but routed them in a position less susceptible to corrosion. Failure was preceded by noticeable leaking of brake fluid on garage floor. Ultimate failure occurred when vehicle was brought in for inspection/repair. Lines burst when mechanic tested brakes by pressing hard on brake pedal while it was parked. Brake fluid spilled out all over service floor. Actual repair cost: $289.02.*jb *nm

NoNoN NoneNone20050731

When operating vehicle the check engine light will intermittently go on, then the windshield wipers will turn on (without me turning them on), the fan on the heater will turn on(if it is off) or off (if it is on). This has happened numerous times over the last year. More recently in the last 8 months or so the heater is only blowing warm/hot air on the passenger side of the vehicle and cold air on the drivers side. It is the same for the defrost. *jb

NoNoN NoneNone20050628

Dt the drivers side strut tower rusted and the passengers side was beginning to show sign of rust as well. *jb

NoNoN NoneNone20050529

On a few seperate occasions while driving my 1996 chrysler town and country my daughters seatbelt has just released without any warning. During 3 sudden stops the seatbelts have unlatched by themselves and one time while driving down the road my seatbelt came undone after i adjusted myself in my seat. We just bought this van 2 months ago. Also, without warning the body control module took out my entire electrical system, including my radio. There should be a sensor that it is going bad before it actually goes. Even after going to jack powell dodge to have it all fixed, the horn doesn't work , the stereo is messing up, the instrument cluster is messing up, and the windshield wipers don't seem to work properly.

NoNoN NoneNone20050430

1996 chrysler town and country had a split seam on the top side of the gas tank.*mr vehicle had a strong odor of gasoline due to the split. Replaced the gas tank, was charged for new tank and labor. Manufacturer said due to mileage on vehicle, there would be no consideration for reimbursement. *bf *nm

NoNoN NoneNone20050326

The clockspring has failed in my 1996 chrysler town & country rendering the air bag useless, the horn useless and the cruise control useless. I am scared to use this vehicle to transport my family. *nm

NoNoN NoneNone20050203

I have a 96 chrysler t&c van the transmission was replaced almost 30 months and 38 k miles ago after it broke a shaft on the inside at 101k miles. Came to a stop at conner went to go forwarded and the van was in neutral in gear position. Dealer did not want to open it up just replace with new remanufactured from chrysler. Said they were all doing that. Now the replacement unit just broke a shaft for the third gear (bad weld). This is on a transmission with only 38525 miles on it. This was a new transmission when it came out in 1996 and now with 2 broken shafts on two transmissions in the same van, what is wrong with their product and this picture? Who would of tunk it? I placed 165k miles on a 1991 dodge dakota without any transmission problems. What happens if the shafts break when someone is trying to get on the highway in front of 70,000 lbs of moving truck? Trucks do not stop on a dime. Do you want your family in that kind of scenario? I do not think that most of voting americans do either. I live in a city, which has at seven out of the top ten of the most dangerous intersections in the entire state of alabama. When you place a car into drive, you expect it to go most all the time. You do not want to have to think am i going to be in an accident or maybe kill my family because the transmission is going to blow up, breaks welds, or break a shafts if i pull out now or not. *jb

NoNoN NoneNone20050126

Fuel was leaking from the fuel tank, which could be dangerous because it could cause a fire. Manufacturer was contacted by consumer.*ak

NoNoN NoneNone20050125

The right strut was making noise while vehicle was being driven. Taken to dealer for check up and results showed that the strut was rusted, and could fall off. It needed to be replaced. *ak *tc

NoNoN NoneNone20041231

He owns a 1996 chrysler, town& country, only owner with 70,000 miles on the vehicle. Steering wheel popped off, mostly when turning the wheel to left. This happened often since 2005. Also, front and back windshield wipers came on at separate times when it was in off position for about one and half year.*ak

NoNoN NoneNone20041230

A complaint was registered allready, number 10090457. The driver side strut tower on my mini van are rusting out. *ak

NoNoN NoneNone20041217

Continually weak brakes, causing dangerously long stopping distances, intermittent pedal going to floor, outer front disc brake pad wears out between 10000 and 15000 miles inner pad always in excellent condition. Replaced calipers and attachment hardware, bleed brakes. Similar comments by other owners in web searches. Old parts installed problem not rectified.*ak

CrashNoN 1 InjuredNone20041102

Consumer's vehicle was involved in a front end collision in which it was impacted by another vehicle at 55 mph. Front passenger's side air bag deployed with so much force and speed that it caused severe bruising to the passenger's upper body. The passenger was unable to lay flat, and was taking pain killers to ease the pain.*ak

NoNoN NoneNone20041017

The air bag light started coming on intermittently. Currently, the air bag light stays on all the time. Consumer does not have air bags, and the dealer wants $200.00 to make the repairs.*ak dealer repair airbags at no cost to consumer. Consumer added dash lights are not working properly. *tt

NoNoN NoneNone20040907

While driving lost power steering fluid, which lead to the power steering failure. Vehicle becomes very difficult to steer safety. Failure of the power steering was later identify as a corroded high pressure power steering line.*ak

NoNoN 1 InjuredNone20040829

While driving at highway speed, transmission violently downshifted causing temporary loss of control. A complete rebuild of transmission is underway.*ak

NoNoN NoneNone20040819

While driving 35 mph, the driver heard a loud noise coming from the front of the vehicle. Suddenly the vehicle vibrated uncontrollably. The driver was able to maintain control of the vehicle and drove it to the dealer for inspection. Please provide further details. *jb

NoNoN NoneNone20040811

The consumer took her vehicle in to the dealer because the fuel delivery rail was defective. The dealer refused to look at the vehicle because the recall was repaired. There would be a charge to the consumer. The consumer can see the gas leaking when the engine gets cold, the gas was flowing over the engine. *jb

NoNoN NoneNone20040804

During routine inspection dealership informed the consumer that front strut towers rusted. The problem was not resolved. *ak

NoNoN NoneNone20040702

Outside brake disc pads prematurely worn, inside pads virtually untouched. Replaced all pads, one disc, and turned other disc. The actual problem is caused by extremely poorly designed calipers. Outside pad in constant contact with disk. Releasing brake pedal does not remove pad away from disk. This specific problem is not caused by a malfunctioning part, as far as i can see. The entire caliper design appears to be flawed.*ak

NoNoN NoneNone20040617

While driving vehicle it simply dies. Usually under load, like passing, with the a/c on. Had vehicle towed. 1st shop replaced coil module and scanned code said mult cyl misfires.2nd shop replaced fuel filter and plugs and wires, third shop replaced fuel pump. This was while i was on vacation. *ak

NoNoN NoneNone20040609

While driving the transmission failed and the vehicle was unable to shift gears. Transmission was replaced twice, however the problem recurred. *ak the horn airbag and cruise control have been replaced. The vehicle had brake problems. The dealer determined that the front brakes were at 45% but the rear brakes were at 70%. The dealer cleaned and adjusted the brakes. The a/c failed, the dealer replaced the fan module. The power door locks failed. The cd player doesn't work. The low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. This problem has been checked three times but the dealer said they seem correct. The passenger seat broke. The starter failed and as a result the vehicle would not start. The steering pump failed and as a result the steering wheel became tight when making turns. The rear heater lines were leaking. The water pump leaked. *nm

NoNoN NoneNone20040522

While driving headlights fogged up, causing limited sight on both sides of the vehicle, and making it very hard to drive at night. Took vehicle to the dealer, and was told that there could be some condensation or there could be a crack in the lenses. *ak consumer has the same case with headlights with 1996 plymouth breeze. *la

NoNoN NoneNone20040428

Windshield wipers activated usually after a turn was completed. This affected visibility of other vehicles. Also brakes and transmission failed. Dealer replaced four times the multi function switch/ brake pads/ rotors, and drums; transmission was replaced twice in the last two years, all at consumer's expense.*ak

NoNoN NoneNone20040315

Windshield wipers ceased to function unexpectedly. Was able to start by using windshield washer function. This was a temporary solution as wipers only operated for two or three cycles. Starting or stopping selection switch did not correct the defective operation.*ak

NoNoN NoneNone20040309

Windshield wipers became inoperable and resulted in poor visibility for the consumer while driving. Dealer indicated this vehicle was not recalled.*ak

NoNoN NoneNone20040219

I own a 1996 chrysler town & country lxi and after reading the information provided to me on the unsafebelts.Com website would like chrysler to issue a recall on the gen 3 seatbelts. Fortunately, i have not been involved in a crash in my vehicle, but i would like to be assured that if i am, the seatbelts will respond as required.*ak

NoNoN NoneNone20040201

While vehicle was in the car wash, the left rear axle broke. The dealer determined the rear left axle broke due to rust. *ak *jb

NoNoN NoneNone20040124

Air bag warning light, no horn, no cruise control. Possible cause clock spring harness.

NoNoN NoneNone20040118

1996 town & country minivan 3.8 l engine, cracked rocker arm pedestal. After a little investigation on my part this appears to be a widespread problem. Chrysler modified the engine in 98 to improve part performance and my replacement head has this modification. This is clearly a design or manufacturing defect. *la

NoNoN NoneNone20040114

1996 chrysler town and country minivan airbag light comes on and stays on. Horn does not work. Cruise control does not work. Article in newspaper indicated that the national highway traffic safety administration is investigating model years 1998 and 1998, but i am experiencing this problem with 1996 model. *ak

NoNoN NoneNone20040113

While applying the brakes abs system activated and deactivated intermittently. Abs light flashed on the dashboard. Consumer took vehicle to the dealer for analysis, and mechanic replaced the sensor. *ak

NoNoN NoneNone20031217

Consumer took vehicle to the dealer because of a fuel tank leak . Dealer failed to inform the consumer about a recall of fuel pump. Dealer attempted to charge consumer for recall repairs. The vehicle was eventually taken to another dealer, who made the repairs free of charge, per recall order.*ak *nm

NoNoN NoneNone20031210

After starting the vehicle air bag light illuminated and stayed on the remainder of the time that vehicle was being operated. Dealership notified, but was unable to resolve the problem. *ak *mr

NoNoN NoneNone20031124

While vehicle was parked dual airbags deployed inadvertently. *ak

NoNoN NoneNone20031031

My 1996 chrysler town & country minivan has a faulty clockspring assembly. My airbag warning light lamp is on and my cruise control and horn do not work. In regards to the national highway traffic safety administration investigation of this problem, will chrysler be obligated to recall and fix these defect before accidents and possible fatalities occur? *jb

NoNoN NoneNone20031030

While driving 5 mph in reverse and turning left into a parking space passenger's side front wheel separated from the suspension, and vehicle collapsed. Independent shop stated that ball joints pins were rusted and broke. There were no injuries. *ak *nm

NoNoN NoneNone20031022

Vehicle's right front suspension broke off.*mr (nar) dealer was notified. The consumer was requesting a reimbursement for repairs made. Please take request under serious consideration. *cb

NoNoN NoneNone20030914

Consumer states brakes wear out prematurely. When brakes are replaced an odor is produced. *ak

NoNoN NoneNone20030908

While driving 20 mph the vehicle stalled. Had taken vehicle to dealership, and mechanic said that problem is due to transmission. *ak

NoNoN NoneNone20030907

While driving accelerator cable broke, causing vehicle to stop in moving traffic. *ak vehicle was towed to auto solutions where a new cable was installed. *ph *nlm

NoNoN NoneNone20030815

The airconditioner continues to malfunction after several attempts to fix it by my mechanic. After the second setting the van begins to overheat.The clutch in the transmission failed after 63,500 miles.*ak

NoNoN NoneNone20030814

While driving 45 mph on the highway check engine light came on, and 30 seconds later all power was lost. Attempted several times to start vehicle, but it was of no avail. Vehicle was towed to a mechanic that night, and the mechanic turned the key and vehicle started right up.*ak

NoNoN NoneNone20030727

Doors locked by themselves, with the keys in the ignition and my son in his car seat in the back seat. *ph

NoNoN NoneNone20030706

The lens on the headlights are discoloring and causing poor visibility while driving at night. The dealer was notified.*ak

NoNoN NoneNone20030701

While driving, primarily at low speeds, the vehicle stalled without warning. At higher speeds there was a clunking sensation. . *ak *cb *nlm

NoNoN NoneNone20030626

The mcpherson shock tower assembly on our 1996 town and country minivan are prematurely rusting out. There is a very real potential of severe structural damage developing. A very serious accident couold occurr.

NoNoN NoneNone20030616

Consumer has made four transmission replacements on 1996 chrysler town and country mini van.*mr *cb

NoNoN NoneNone20030610

Strut tower assembly is completely corroded and needs replacement, yet chrysler will not assume any responsibility.*ak

NoNoN NoneNone20030529

Intermittently windshield wipers become inoperable, obstructing the driver's view. Dealer notified. Please provide further information.*ak

NoNoN NoneNone20030524

The vehicle stalls while driving creating a loss of power steering and brakes. Chrysler dealers have repaired the vehicle 3 times for this complaint, but the problem persists. Two other chrysler owners i know have complained of this problem. *nlm

NoNoN NoneNone20030522

Chrysler has known about the differential pin problems in it's 41/te(a604) transmission for years. The remedy of proper lubrication is simple. They refuse to fix it and refuse to help owners who must pay for the repairs. These transmission need to be recalled and repaired before they break and knock a hole in the side of the transmission case creating a very expensive repair. I can give you the details of my individual case if you require it.

NoNoN NoneNone20030514

I purchased a 1996 chrysler town & country lxi from a used car lot "as is".The vehicle had supposedly had a 29 point service inspection.The next day i had the transmission checked due to leaking fluid from the front seal.The differential pin was broken with aluminum shavings in the pan and the filter was laying there loose.It appears that the previous owner had transmission service performed,saw the shavings and parked the van until it could be traded in.There was a light rust cover on the brake rotors to indicate it had been parked.I caught it just in time before the pin broke thru the aluminum case which would have cost an additional $500.00.The aamco dealer has so many of these vehicles with the same problem that they have a broken one on display in their showroom.The mechanic showed me how easy it would be to prevent this problem by getting the proper lubrication to the pin.The modifications he makes to do just that are the reason they can offer a lifetime warranty on the repairs.Chrysler could do the same if they were interested in preventing this problem but the lure of the parts sales must be a better payoff.

NoNoN NoneNone20030507

Vehicle experienced perforation corrosion in passenger side strut tower as described in chryslertsb 23-044-02. Corrosion originated in factory holes covered with rubberized tape and threatens the structural integrity of the mount. Vehicle is no longer under warranty and chrysler will not repair.*ak

NoNoN NoneNone20030417

While traveling at normal speed, the driver heard a loud noise which came from under the vehicle. The mechanic stated, the casing exploded on the bottom of the vehicle. *jb *ts

NoNoN NoneNone20030415

While driving vehicle shut off. Dealers serviced the vehicle several times, but could not find any defects. *ak the consumer claims the vehicle it stalls out randomly. *tc

NoNoN NoneNone20030403

The vin for this vehicle is: [xxx] car suffered fuel line breakage after driving through a large puddle. Was towed to o'hara chrysler-plymouth dealer(clinton, mi) for repairs, which the fuel line damage was determined. Inquired with the service rep, [xxx], as to why since owning the vehicle. The maximum tank fill-up was 13.0 - 13.4 gallons, whereas the service manual states 18 gallons. "[xxx]" stated that there was a tendency of the tank to bow-in, that would either reduce the fuel sensor accuracy or reduce the volume. A new tank carried a different part number than the original. Since this vehicle was assembled on january 11, 1996 and there is a nhtsa technical service bulletin #140895 issued on january 1, 1996. Am i covered by this and was i charged for a known defect? I had brought the tsb number to the service manager [xxx], who indicated that the tsb number was something he was not familiar with and did not meet d-c recall three digit numbers. *nlm information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20030330

The vehicle rolled backwards while parked on a hill with the emergency parking brake engaged. *jb

NoNoN NoneNone20030324

Entire vehicle electrical system shuts down without warning while driving, causing loss of engine power, power steering, and power brakes. This is extraordinarily dangerous during any but the slowest, straight ahead driving, as it results in a nearly complete loss of maneuverability. In the event of such a complete shutdown the vehicle cannot be effectively accelerated, braked, or turned, and lights and windshield wipers also fail. Furthermore, the windshield wiper delay malfunctions continuously in cold weather, resulting in complete loss of wiper function at times. Multiple attempts at diagnosis and repair, including some parts replacement by the dealer, have failed to eliminate any of the aforementioned problems.

NoNoN NoneNone20030319

The vehicle leaked fuel from underneath the vehicle. *nlm.

NoNoN NoneNone20030318

The crank shaft failed, which caused the vehicle not to move. *jb

NoNoN NoneNone20030317

While traveling on the highway without prior warning the crank shaft broke and caused the vehicle to stall. Dealer is aware of the problem. Please provide any additional information. *nlm

NoNoN NoneNone20030314

Intermittent loss of speed. Transmission stucks at lower gear. Vehicle runs fine for a while and suddenly jumps to lower gear, bringing the van to a sudden low speed. Luckly escaped from a major accident while overtaking a truck on highway at the speed of 70miles/hr. Showed the vehicle to chrysler dealer. They just kept the van for long time and replace a piece of wire and said its good to go. But problem came back again after a week. Now they say all wiring has to be replaced which could cost me like $1700 to $1800. I'm the second owner and i take good care of this van, changing fluids, filters & stuff. If this is engineering mistake by chrysler with their transmisson, then shouldn\\'t they take care of this issue. I spoke to chrysler customer service and they said since this van is out of the warranty they are not responsible. Thanks.

NoNoN NoneNone20030306

The transmission failed four times and the starter failed once. *ak *nlm

NoNoN NoneNone20030304

The driver noticed that the front strut towers had rusted out. The vehicle was taken to the dealer for inspection. The mechanic informed the driver that the front strut tower needed to be replaced. Please provide further details. *nm

NoNoN NoneNone20030227

The serpentine belt failed twice.*jb

NoNoN NoneNone20030218

1996 town & country van - automatic transmission failed. *nlm

NoNoN NoneNone20030218

Transmission failed at 74,000, putting a big hole through the transmission case. Transmission was a604. (at 64,000 the transmission cooler lines were replaced because they were leaking. A month later noticed some leakage but dealer couldn't find anything and told us to keep an eye on it, didn't notice anything until leakage and failure at 74,000) also a/c has leak somewhere, would be very expensive to find and fix.*ak

NoFireN NoneNone20030213

Soon after starting the car, the passenger power seat motor began to spontaneously smoke, emitting a putrid odor. After traveling approximately 2 miles (10 min in traffic) the smoke increased to the point that the whole compartment of the vehicle was filled. At that point the vehicle was parked and the engine was shut off. All passengers (two mothers and four children 3 or younger) evacuated the vehicle. The smoke continued to worsen and ultimately the fire department was notified. A fire extinguisher was used and after about twenty minutes all smoke stopped. The manufacturer was notified and recently claimed they had no responsibility or liability in the matter. *jb

NoNoN NoneNone20030209

The fuel injection rail leaked gas.*jb

NoNoN NoneNone20030209

I recieved a recall on my chrysler town & country for replacement of the clockspring and the dealer would not do it. They have my recall card and won't give it back

NoNoN NoneNone20030131

Warped gas tank condition. When filling tank, gas will leak from seam on tank top, and run on ground. Ph

NoNoN NoneNone20030130

On numerous occasions the vehicle will intermittently fail to shift into o/d. It may drive fine for days and then lock in second gear. Manually changing the gearshift does not override the failure. The onboard computer does not log the failure. It does capture the manual shifting event. The only way to correct the probelm is to turn off the van and start it back up. This could correct it for several days or it may recur withing minutes. Totally random. Occurs at any time, night or day. It often occurs during accellerations following turns. This situation is extremely dangerous especially when accellerating onto the freeway during rushhour traffic. We have to pulloff into the emergency lane, shut off the van, restart it up, and merge back into high speed traffic. It is extermrly frightening for my wife especially while transporting my two young boys. The chrysler repair shop could not get it to fail and thus nothing was done. Aamco looked at the transmission and indicated the transmission and fluids were fine. They also could not get the transmission to fail.

NoNoN NoneNone20030114

Consumer is having problems with the clock spring.

NoNoN NoneNone20030106

The speedometer will not show the speed on the dashboard panel. Please fill in additional information. Dealer is aware of the problem. Ph

NoNoN NoneNone20021231

The vehicles plastic tank collapsed on the inside. This resulted in incorrect fuel level reading. *nlm the dealer replaced the pump at no charge but the sending unit in the tank has the same reading. The dealer had the fuel tank down, and stated that the tank was sagged, and possibly caused the false reading. Chrysler sent out letters about the problem but when the consumer called the dealer, they stated that this was a manufacturer problem. *scc

NoFireN NoneNone20021220

1996 chrysler town & country lxi mini-van parked at an off-airport parking lot was totalled due to a fire originating in the engine compartment. The vehicle was parked at approx 8:00 am. At approx. 1:00 am the following morning, parking attendants noticed vehicle on fire. Fire department called, responded and extinguished the fire by approx 3:00 am. Fire department foreman responding says fire originated in the engine compartment and suspected that it started from a engine compartment fuse box near the battery. Vehicle deemed a complete loss due to the extent of the fire.

NoNoN NoneNone20021216

1996 chrysler t&c minivan with 78,000 miles, being operated by wife, broke down in heavy rush hour traffic with kids onboard. The serpentine belt broke due to faulty belt tensioner. The belt had been replaced only two months previously as part of preventative maintenance schedule (just to avoid exactly what happed). Mechanic indicated that chrysler t&c tensioners were prone to premature failure causing shredding of the serpentine belt. Belt affects power steering, cooling fan, charging system, etc. Wife, who weighs in at 95 lbs, lost all steering ability and was left stranded in middle of rush hour traffic with two kids until good samaritan arrived and 'manhandled' van off the roadway.

NoNoN NoneNone20021214

Diferential sheer pin broke off traveling into right axle damaging same, then traveling thru transmission, damaging same, finally exiting through trans case. (this all happened while my wife was in a drive thru lane) this veh. Is babied and driven solely by my wife. We are being told by several sources that this is a common problem. Can you verify this?? Thank you........Pete diangi

NoNoN NoneNone20021214

Left front strut mounting plate has rusted thru allowing the strut to penetrate into the engine compartment. This is the only area of rust on the entire vehicle. Chrysler service personel and multiple mechanics have indicated this is a condition they would expect to see on a vehicle 20 - 25 years old; not 6 years old.

NoNoN NoneNone20021205

Intermittently the windshield wipers stopped working. The problem has occurred fifty times in a year and a half. The dealer had examined the wipers. *jb the left front window was inoperative, the regulator assembly was replaced.

NoNoN NoneNone20021204

The rear axle pin became loose, and shot out of the transfer case, which caused the transmission to fail.*ak *jb

NoNoN NoneNone20021203

The passenger side, front strut mounting tower is rusting through to the point that the strut is about to break through into the engine compartment. Chrysler service manager agrees that it is a clear dfect in the corrision prevention system but refuses to do anything about it. There are at least 18 other reports in this database concerning this issue on '96 chrysler twn & cnty, dodge caravan and plymoth voyager minivans. Dt

NoNoN NoneNone20021030

The vehicles clock spring failed. *dt *nlm

NoNoN NoneNone20021017

Dealer identified problem as "clock spring failure" dt

NoNoN NoneNone20021014

Why is there no recall for the transmission problems with so many complaints? We cannot get it to go at a stop sign or turning a corner, which is very dangerous, and have seen numerous other complaints of this nature. The windshield wipers still go on intermitantly surprising the driver.

CrashNoN NoneNone20021011

While sitting at an intersection another vehicle rear end into his vehicle . The airbags didn't deploy at all and the dealership is aware of the problem. Ts

NoNoN NoneNone20021010

Consumer states that both brake lines rusted causing extened stopping. Ts

NoNoN NoneNone20021006

While driving, consumer applied gas, but vehicle will not accelerate. Consumer had vehicle towed to the dealership, who indicated that the automatic transmission had blown. Please provide more details. Ts

NoNoN NoneNone20021004

Transmission slipping. *jb *nlm *****dimsii ivoq entry posted after 12/12/02 cut-over to artemis*****768224

NoNoN NoneNone20021001

The mounting strut tower was rusted, several fatigued and stress cracks was found in the steel plate that made up the strut tower. Ts *jb

NoNoN NoneNone20020930

Three failures between 40000-69,500 miles! Windshield wipers are erratic. Some times operate by themselves, won't return to normal position, etc. Paid dealer to repair defective switch the first time, 'defective' motor the second time, and now have exact same problem again. I refuse to pay for repairs third time. Obviously a factory defect. ---dims 11 ivoq entry posted after 12/12/02 cut-over to artemis----769749. *ak

NoNoN NoneNone20020930

Horn stopped working without warning. *mr

NoNoN NoneNone20020930

The vehicle childseat came with the vehicle isn't stable. The childseat lock in the pelvis area below. But there is nothing holding the chest upper area. Nlm

NoNoN NoneNone20020926

Consumer states while driving at 55 mph the vehical lost power and brake pedel became hard to press. Mr

NoNoN NoneNone20020924

Consumer states that airbag light has illuminated. Took to dealer and dealer stated clock spring needs replacing. Consumer feels airbag may not deploy. Please provide any further information. Ts

NoNoN NoneNone20020920

Please fill in description.

NoFireN NoneNone20020916

Engine compartment caught fire driving at normal speed. First sign was a brake failure then white smoke started coming out from under engine hood. Mr

NoFireN NoneNone20020909

While traveling about 65mph on the highway. And without prior warning smoke was coming in though out the vents. The vehicle caught on fire the dealership is aware of the problem. Nlm

NoNoN NoneNone20020906

Clockspring failure making airbag and cruise control inoperable.

NoNoN NoneNone20020901

Consumer states that the head lights will frost up on the lens reducing the visibility of the lights when the consumer is driving at night. Contacted dealer, both headlight housings are permanently discolored with a frosted look that cannot be removed. Mr *nlm *dt *jb

NoNoN NoneNone20020901

The headlight lenses fogged up while driving, consumer was informed the entire headlight would have to be replaced. Ts *jb

NoFireN NoneNone20020831

Consumer states while driving vehicle began to smoke from engine compartment. Within 90 seconds vehicle was totally engulfed in flames. Ts

NoFireN NoneNone20020831

Consumer states vehicle caught fire while driving. Dlr determined that fuel leakage from o-ring seals ignited. Ts

NoNoN NoneNone20020829

Consumer smelled gas, dealer found that fuel was leaking from the vent seal at the top of the tank, dealer replaced fuel tank, the consumer is requesting reimbursement for this repair since it appears to be safety related. Nlm

NoNoN NoneNone20020816

While driving at any speed and with no warning fuel tank had cracked, causing fluid to leak out. Consumer will have to refill tank more then usual. Dealer notified.*ak

NoNoN NoneNone20020811

Consumer stated that the strut tower rusted out, in result of this problem the engine fell out of vehicle while driving. Dealership notified. Dealer states that consumer can not take vehicle off lot and also says that they can not supply her with a rental car. Please provide additional information. Ts

NoNoN NoneNone20020809

Front windshield wipers activate for no reason. Sometimes they activate when you signal a turn. Most of the time they just come on when they jolly well decide to. Right sliding door locks have failed twice. I have attempted to get them repaired but have failed again after each repair.*ak

NoNoN NoneNone20020807

Clock spring assembly was replaced on 09/03/02. Air bag light stayed on and cruise control did not work prior to replacement . Cost $180.83. Other incidents of this problem are well documented on the internet. Replacement work performed by lucas smith dodge, 1600 parkway west, festus, mo 63028, (636)933-5000.*ak

NoNoN NoneNone20020803

Welding on gas tank cracked, and vehicle started to leak some fuel. Contacted dealer, and the dealer replaced the tank.*ak

NoNoN NoneNone20020731

Belt tension" and "power string" failed, causing horn/ airbag, and cruise control to fail.

NoNoN NoneNone20020731

Consumer could smell gasoline around the left side of the vehicle on the outside. Please provide any further information. Ts

NoNoN NoneNone20020730

Fuel leaking from gas tank. Took vehicle to chrysler dealer to be checked. Was advised that fuel tank was leaking at a seam. This vehicle had an earlier recall concerning fuel leaking where the fuel pump was mounted to the tank. Repairs were made according to the recall. It seems that a fuel tank should not just start leaking for no apparent reason (there was no physical damage to the fuel tank). The tank is to be replaced by the local chrysler dealer for a sum of $700 plus. This is a very serious safety issue in which a fire could easily occur. If this is a common occurence, it should be taken care of by the chrysler corporation. Thank you for your time and consideration in this matter.

NoNoN NoneNone20020725

While driving at any speed and no warning vehicle will shut off, and will be hard to start back up. Dealer notified.*ak

NoNoN NoneNone20020724

Car stalls while driving. Seems more prevalent when backing up, turning a corner or slowing down, yet has also happened at high speeds on freeway. When it stalls, the steering wheel locks, and does not gain control until the car is restarted. Almost $1000 of repairs to try and fix the problem.

NoNoN NoneNone20020719

Driver side air bag warning lamp illuminated so probably not working, speed control will not engage, horn sounds when the steering wheel is turned to certain angles while driving, front windshiled wiper makes uncommanded start-up and shuts itself down, automatic seat and mirror adjustment settings become lost on a daily basis. Contacted dealer and they said they could fix it but we would be responsible for the charge and they were not sure it if would be the same problem as what is being investigated in the recall. We had a copy of the nov. 6 press release about this problem. I spoke to the daimler chrysler corporate office about this and they said that the recall is still pending. I felt that you needed to hear another report of this failure. I have safety concerns that the air bag is not working and i have no horn. The vehicle has not been repaired and the symptoms are present now. Thank you! Dt

NoNoN NoneNone20020714

While driving the fuel tank seams and fuel line cracked resulting in the fuel leaking, the dealer was notified.*ak *nlm

NoNoN NoneNone20020714

Consumer states the 2-child seat booster harness and straps buckle doesn't work properly. Manufacturer has been notified.*jb

NoNoN NoneNone20020712

While driving at any speed consumer can hear clunking noises in steering column. It could cause consumer to have steering problems. Dealer notified.*ak consumer states that steering wheel makes growling noise when turning due to rack and pinon failure. Steering makes schruching noise when turning right and dealer lubercate steering shaft. The rear brakes made a noise. The driver side door was hard to close. The left sliding door was rubbing on the body when shut*yh

NoNoN NoneNone20020702

While driving belt tensioner broke off, unable to steer vehicle. Contacted dealer. *ak

NoNoN NoneNone20020630

Airbag light is on at all times, horn also stopped working.*ak

NoNoN NoneNone20020630

Engine intermittently stalls partially or fails completely. Must shift into neutral and crank for restart. Never fails to restart immediately. My garage and chrysler garage has not been able to duplicate. Power failure is insidious and dangerous with no prior warning. No codes stored. Design or manufacturing defect? Dt

NoNoN NoneNone20020625

I purchased a used 1996 chrysler town & country van with a 2 year extended warranty. Shortly after purchasing vehicle, i noticed a whirring sound followed by hesitation when putting van into drive or reverse. Dealership where i made purchase took van for a test drive and reported to me that that was normal. I went in again about a year later, while it was still under warranty, and complained of the same problem. This time they put it through some diagnostic testing and concluded no problem. I have this in writing. Well one year and one month to the date the transmission went. No longer under warranty, i had to pay for the repairs, they, however did not get my money. I took them to small claims, but lost. According to click and clack, as long as it was complained about under warranty they are still obligated to fix it. I did forget about complaining to the dealership about this matter. I remembered after picking my van up from trans. Shop. That's why i took the dealership to court. Do i have any rights left regarding this matter? Please contact me and let me know, before i end up with an ulcer.*ak

NoNoN NoneNone20020614

This van has been nothing but a failure since i bought it. I have kept up the oil changes and maintenance as needed. The paint is coming of off the grill and the paint on the rest of the van is not holding up. I have replaced: timing belt 3 times power steering pump once the thermostat twice the relay switch three times and it still does not work the relay on the motor once the air conditioning is failing in the front the rear door lock on the passenger side doesn't work my transmission is going out very soon i am a single parent in a large metroplex. I need my car to get to work. I cannot afford to buy another car now.

NoNoN NoneNone20020606

Section of metal of the right front wheel well strut support has rusted away.*ak

NoNoN NoneNone20020531

Nar 02/28/2003 air bag light came on and lost cruise control functions. *cb

NoNoN NoneNone20020527

The fuel tank has compressed due to fuel leakage. The dealer refused to do recall 99v216000 because of this problem.*jb *tt

NoNoN NoneNone20020527

No summary listed for above vehicle. *ak

NoNoN NoneNone20020522

Airbag light stays on or blinks intermittently, horn and cruise control doesn't work - ***dangerous*** - will have dealer replace defective clockspring harness - recall???

CrashNoN NoneNone20020520

Consumer states that while the vehicle was idling in park a child was able to shift the lever into resulting in a collision.*jb

NoNoN NoneNone20020505

Consumer states fuel is leaking from the top of the fuel tank, dealer notifed.*jb

CrashNoN 1 InjuredNone20020503

The vehicle was involved in a frontal collision, and the air bags did not deploy. *ak the consumer was injured. *jb

NoNoN NoneNone20020501

Front lamp lights are building up some type of foam on glass, and front lights are not bright enough to see while driving.*ak

NoNoN NoneNone20020430

I have a 1996 chrysler town and country minivan and for over a month the air bag light began to stay on. I didn't worry about it as i believed that it was likely that my air bag still worked, but i was certainly wrong about that. My cruise control was and still is operating erratically. Yesterday i discovered that the horn did not work. I also was told that all three problems were likely caused by a broken or damaged clock spring. I believe that chrysler should definitely b e required to issue a recall regarding these serious safety defects (the air bag and the horn are safety equipment) and repair it completely for the owners at no charge. *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*763081

CrashNoN NoneNone20020420

Vehicle was involved in a rear end collision at 45 mph or less and neither air bag deployed. Dealer and manufacturer have not been notified at this time. Feel free to provide any further information.*ak

NoNoN NoneNone20020419

The automatic door locks lock and unlock themselves repeatedly on their own. At any driving speed the locks go nuts, up and down, up and down. Not only is it a safety hazard it is annoying and driving me crazy. I have several friends with the same model vehicle with similar complaints. Thanks!*ak

NoNoN NoneNone20020411

The consumer had taken the vehicle to a local repair shop getting a routine oil change where they brought the rusted strut towers to his attention. The dealer wouldn't cover the repair cost because the vehicle was out of warranty. Scc

NoNoN NoneNone20020410

Passenger's side front strut tower was rusted. Service mechanic indicated if a bump is hit hard enough it could push the strut through to the wheel well, causing front passenger wheel to lock up. Dealer was notified, and didn't explain where rust came from. Please provide more information.*ak

NoNoN NoneNone20020326

Nhtsa recall00v268000/manufacturer's recall 895. Got recall, and had vehicle repaired. Went to dealership to pick up vehicle. Started vehicle and engine idling very roughly, vehicle would also misfire. Talked to dealer about vehicle not running properly, dealer indicated not at fault or responsible. When starting to drive, vehicle stalled. Vehicle taken to mechanic who indicated wires were disconnected from main computer in vehicle. Had repaired. *ak consumer adds repairs made involved reconnecting the main computer wire harness located 3 inches away from the installed fuel rails. The harness had been accidentally jiggled loose during the installation. *tt

NoNoN NoneNone20020319

Nhtsa recall 00v268000/manufacturer's recall 895; o-rings have been replaced 3 times and still continue to leak. Manufacturer was notified. *ak the o-rings and lock nut on the tank has been replaced 3 times within 3 weeks, the leak still continued, service manager stated that the fuel tank itself was defective and that the threaded neck had elongated, consumer had the tank replaced at his expense, chrysler paid for half of the repairs. *slc

NoNoN NoneNone20020316

The van experienced a leak at the gas tank, which had worsen over time. The dealership was unable to fix problem. *jb *ts

NoNoN NoneNone20020310

Failure of part caused cruise control, horn and airbag to be non-operational. This is a safety hazard that occured at 65 mph on the freeway. If an accident had occured, i would have been unable to operate the horn to alert another vehicle and the airbag would not have deployed. In addition, the cruise control failed while in use on the freeway which also could have resulted in an accident.*ak

NoNoN NoneNone20020308

After having purchased a used 1996 chryler town and country lxi minivan i found a consumer alert at www.Unsafebelts.Com. The website indicated that the vehicle was equipped with unsage gen3 buckles that could release at a time of impact. The site also directed consumers to contact the nhtsb and file this report. My famly have had the van only several days and have yet to experience any problems with the seatbelts, but i want to ensure my family's safety if an accident was to happen. Thank you for your time in this matter. *ak

NoNoN NoneNone20020307

Consumer had seen on new about the seat belt failure, even though that had not experienced problem yet, was concerned that it could happen to this vehicle. Had contacted dealer. Please provide more information.*ak

NoNoN NoneNone20020228

Consumer received manufacturer's recall notice 895 for fuel rail. Dealership is crossroad chrysler plymouth i 240 service road(walker and santa fe) 405 631 0303 ext ##121 tom. No repair pars were available. *ak

NoNoN NoneNone20020228

No summary listed for above vehicle. *ak

NoNoN NoneNone20020221

Mechanic found fuel leaking. Checked hood and engine was flooded with fuel. *jg *ak

NoNoN NoneNone20020217

Vehicle was idling in park when the gear shift was knocked into reverse. Passenger inside vehicle quickly shifted vehicle back into park. Consumer has contacted dealer and manufacturer. *ak *jb

NoNoN NoneNone20020214

Clockspring failure causing driver's airbag/ cruise control, and horn to stop functioning.*ak

NoNoN NoneNone20020210

Vehicle has a clunking noise in front end. When hitting a bump it goes to steering system and make steering difficult. Dealer contacted. *ak

NoFireN NoneNone20020207

While driving 25 mph vehicle caught on fire. Fireman indicated fire started with an electrical wire. Dealer contacted. *ak vehicle is a total loss. *slc

NoNoN NoneNone20020205

Nhtsa recall # 00v268000/manufacturer's recall 895. Got recall notice, made an appointment with dealer. Dealer stated will hold part for vehicle. Took vehicle to dealer who did not have part. Has to wait another three weeks to get part.*ak *tt

NoNoN NoneNone20020131

We experienced problems with abs light on, horn and cruise control not working, chrysler changed the clock spring, now everything is ok. *ak

NoNoN NoneNone20020120

Plastic fuel tank is warping, this will be the third time the tank needed to be replaced due to this condition. Dealer notified. Consumer states this condition is dangerous because all of the weight in the rear of the tank rests in two small spots. *ak *tt

NoNoN NoneNone20020115

Drivers side strut tower corrosion. Rear wiper motor runs till burned up. Rear wiper runs intermittent (ghosting) on its own. Front wiper does the same. Vehicle occasionally bucks at various speeds with no codes. *tr

NoNoN NoneNone20020114

Van cuts off while in traffic. Consumer took vehicle to dealer, and they could not duplicate the problem. Mechanic stated they did not know what the problem was. Consumer was afraid he was going to have an accident because vehicle cut off in middle of rush hour traffic.*ak

NoNoN NoneNone20020110

Nhtsa says you have issued a recall. Chrysler denies that a recall has been issued and will not respond. No safety defec tmentioned. *ak

NoNoN NoneNone20020106

Consumer had experienced side pulling on steering wheel and front wheels where dealer had peformed aligment, but had not fixed the problem. Please provide more information. *ak

NoNoN NoneNone20020104

There have been 2 transmission failures with this vehicle. One at 58,000 miles and the other at 86,700 miles. Chrysler assisted in payment on the first failure and would not on the second. There apears to be secret warranty for some who take the time to complain. The safety issue is stoppage on the highway. We are lucky to be in a smaller town and traffice is slower and less of it. The secondary concern is the cost. We have spent $2800 in repairs to the transmission. The reputation is so bad that we have looked at making a trade of this vehicle and the first thing mentioned by the salesman was "hows the transmission'? So we pay for the factory defect again in resale value. The situation was discussed with the local dealer and the company with no assistance. I would have never expected 100% repayment as i did use the van for transportation. The second report is the windshield wipers coming on at the worst time. Like a sunny day in traffic! Too much fidiling around to make them stop is distracting. They may be fixed now with the second multi function switch. It was worse when cold. We are very disapointed in our investment made and the dealer that made the repair. I think they are sheding 25000 employees - i wonder why!!!

NoNoN NoneNone20020101

Consumer states there is a glaze over the headlights lens causing lights not to be as bright. Please provide additional information. Ph

NoNoN NoneNone20011231

Horn does not blow, airbag light stays illuminated, and cruise control does not work. *ak *jb

NoNoN NoneNone20011231

In cold weather, horn will not work at all, only when temperature goes back up will horn work on vehicle. Contacted dealer. *ak *jb

NoNoN NoneNone20011231

Automatic transmission cannot shift into high gear. Dealer has been contacted. Please provide further details.*ak

NoNoN NoneNone20011230

Problem occurs intermittently, especially when cool then stops leaking when engine is warm. When it does leak it leaks gas from the fuel line that [goes to the injecters] right onto the top of the front exhaust manifold which i think is a very serious potential fire danger!. *ak

NoNoN NoneNone20011223

Automatic transmission does not shift gears properly. Dealer has been contacted. Please provide further details.*ak

NoNoN NoneNone20011223

While traveling approximately 60 mph there was a large "booming" noise that came from under vehicle, and vehicle suddenly lost all power. Dealership examined vehicle and determined that differential unit exploded, and has to be replaced. Please provide any additional information / documentation.*ak

NoNoN NoneNone20011219

Vehicle stalled while being driven and would not restart

NoNoN NoneNone20011215

Rear lead spring broke, causing the rear axle to slide back and the tire to rub on the back of the wheel well. When the spring was removed it was obvious that the spring had been broken 3/4 of the way previously. It was rusted at the broken spot and appeared to have black paint on the inside of the crack.

NoNoN NoneNone20011214

Consumer states when putting fuel in tank it leaks from the top of fuel tank. Mr

NoFireN 1 Injured1 Dead20011208

While driving consumer hit a tree and vehicle caught fire, the dealer has a recall on fuel fires with this year car. This loss involved a collision and fire. Claim number 75-a446-573. *yh

NoNoN NoneNone20011130

Vehicle is leaking fuel, there is no recall on the vehicle but it has been proposed in news reports. *ak. Chrysler dealer repaired the vehicle for the total cost of $480.06 consumer would like to be reimbursed. *yd

NoNoN NoneNone20011130

Brakes squeaked, transmission slips out of gear when coming to a stop and the transmission pump is leaking, sometime do not shift into high gear, inspect engine and discovered excessive dripping from the vicinity of the fuel injection system. Intake manifold gasket was leaking/repaired.

NoNoN NoneNone20011130

Fuel rail - nhtsa campaign id # 00v268000. Dealer does not show record of this recall, nor does diamler chrysler recall line (800) 853-1403. Fuel is leaking onto the engine block from crack(s) in the fuel rail. Dealer will not repair free of charge, will charge full repair costs. Jack extension - the jack that comes with the minivan has a small "extendor" piece that fits into the jack then into the designated place on the frame in order to jack the car up. When i jacked up the van using these pieces, the van slipped off the jack/extension piece, damaging the running board (and narrowly missing my head!). It appears there is supposed to be a cotter pin to hold the extension piece onto the jack, but this was not included.

NoNoN NoneNone20011130

Turn signals defective, repaired 3 times before corrected. Following last repair horn stopped working as did driver side window.*ak

NoNoN NoneNone20011125

Transmission failure @ 70,000 miles needing complete rebuild for $1,600 - even though the transmission had been serviced by chrysler in jan. 1999 @ 38,249 miles. Both the chrysler dealer in west virginia (location of failure) and the selling (home) chrysler dealer knew immediately what the problem was when first hearing about it: "my guess would be plannetaries are completely stripped" was the chrysler wv mechanic comment upon just looking at the van. Spoke with many town & country owners since - this is a very common occurence on town & country - how can there not be either a recall or a class action suit with that many known failures on a known weak component ? If chrysler/benz will not monitor themselves shouldn't the government intervene ? (tiresize: p215/65/16)

NoNoN NoneNone20011113

While driving could smell fumes inside, drove home and contacted mechanic to check vehicle. Fuel would be spraying all over engine. Mechanic indicated that fuel rail was causing fuel to leak.*ak consumer stated dealer would not admit that there was a recall.*jb

NoNoN NoneNone20011113

On 11/14 or 15/2001 i noticed the smell of gasoline from the engine compartment of my car. It was stronger when i opened my hood. I called a mechanic to my house to diagnose the problem. He determined that the fuel rails were leaking. I determined that such a problem afflicted other 1996 town and country vehicles. I contacted my local chrysler dealer who would only state that my vehicle had no outstanding recalls. When i specifically mentioned recall 00v268000 they refused to confirm such a problem or recall existed. I then called chrysler customer service. They too told me that no recall was outstanding on my vehicle. They also refused to confirm that such a problem existed on 1996 chrysler town and country vehicles, but also told me that just because it was on nhtsa's web page doesn't mean it's a recall. Both the dealer and chrysler refused to provide any help with this repair or any information. *ak

NoNoN NoneNone20011111

Horn and cruise control are inoperative. Also, air bag light stays on. Contacted dealer. Please add vin. *ak

NoNoN NoneNone20011108

Cylinder head towers supporting rocker arm assemblies on both cylinder heads cracked and cylinder heads had to be replaced. Mechanic stated he had seen this on at least two other chrysler 3.8l v-6 engines. Replacement cylinder heads had beefed up towers. Chrysler refused to pay for replacements as warranty was for 60,000 miles and problem was not diagnosed until 64,000 miles. *nlm

NoNoN NoneNone20011105

The car was in cruise control on i-95 at 70 mph. The speed suddenly jumped to 80 mph and would have gone higher if i hadn't applied the brakes. The rpm reached 4000, and the only way i was able to gain control was to cut off the ignition. This is a safety hazard and could have resulted in a very bad accident. I took the car to caruso chrysler at 1750 southside boulevard, jacksonville, fl. *ak

NoNoN NoneNone20011031

Vehicle constantly pulls to right, wheel alignment has been done. Also, tires were replaced. Did not remedy problem. *ak

NoFireN NoneNone20011029

While driving the insured smelled an odd smell, he pulled over and discovered smoke was coming out from under the hood and the vehicle was on fire. Claim number 04-1312-385. *yh

NoFireN NoneNone20011024

The vehicle was on fire under the hood, consumer stated that the fire started probably near battery or fuel injector. Claim number 11-3823-544. *yh

NoNoN NoneNone20011020

Air bag light stays on/ horn doesn't blow, and cruise control is not working. Contacted dealer, and dealer stated that clock spring might be defective.*ak

NoNoN NoneNone20011019

Clock spring failure resulting in air bag light staying on - e.G. The drivers air bag probably won't deploy if an accident occurs - also the horn no longer works

NoNoN NoneNone20011014

Cruise control and horn do not work, airbag light illuminated. *ak possible clock spring failure. *yh

NoNoN NoneNone20011011

Plastic fuel tank has developed a crack along the top (per dealer). I did notice on one or two occasions that the tank bottom developed a concave appearance. The dealer has offered to replace the fuel tank for approx. $800 with no guarantee that the replacement tank won't fail for the same reason the original tank has. I would be intereseted in hearing from you about the safety record and longevity of plastic gas tanks. I have never owned a vehicle in which the gas tank has developed a crack. *ak

NoNoN NoneNone20011009

The "clock spring" should be covered, but manufacturer says they won't warranty it. Inspite of service contract. ****ak dims 11 ivoq entry posted after 12/12/02 cut-over to artemis****755758.

NoNoN NoneNone20011001

Vehicle is leaking fuel from the fuel rail. Consumer was smelling some fuel inside cab when driving before taking vehicle into a dealer.*ak

NoNoN NoneNone20010927

Recall 00v268 000/fuel leakage: vehicle was experiencing fuel rail leakages. Contacted dealer, informed that vehicle was not covered under recall due to vin. *ak *yh

NoFireN NoneNone20010927

While driving, vehicle caught on fire and was destroyed, consumer later received recall 00v268, the day prior to the fire, the consumer complained of high rpms while driving 40 mph. *slc

NoNoN NoneNone20010922

While driving on us378 between saluda and lexington, sc, as i drove uphill on an undivided highway, the vehicle speed began to increase, reaching over 85 miles per hour with my foot off the accelerator. I braked back to about 25 miles per hour, but when i released the brake, the vehicle again sped to over 80 mph. I pulled over and tried to place the vehicle in park, but the engine raced. I turned it off, but it continued to run, apparently "dieseling" for several seconds. I restarted the vehicle and made it to the dealer by riding the brake and driving in the lowest gear. I sincerely believe that had my wife or teenage son who recently started driving been behind the wheel they would have completely lost control. I was fortunate that the brakes had been replaced about a month earlier and managed to hold the vehicle, though it required both feet and most of my 220 pounds on the brake. The dealer said that a cable had broken causing the throttle to stick. I have heard similar stories about this happening to this same model vehicle. It is inexcusable that the throttle should suddenly stick with no warning, especially at whatever setting it is at when the cable breaks. At the least, the throttle should return to normal idle if the cable breaks. This is extremely dangerous, and, in my opinion, warrants a modification to prevent this highly dangerous situation before fatalities occur. Had the throttle stuck at a higher setting, i could not have controlled the vehicle or wouldn't have had time to react. *ak *tr

NoNoN NoneNone20010921

There was fuel leaking in a drizzle out of the end of the front of the fule rail assembly onto the valve cover where it accumulates into a puddle of gas on the valve cover lip then spilled onto the exhaust header. It is certainly is a major fire hazard. Could have burned my house down. It did not catch on fire in my case by pure luck. It appears to leak at a crack in the joint on the fuel rail at a point where the metel fuel line between the front and back of the fuel rail assemply meet in the front and enters the fuel injection rail assembly in the front of the engine. Chrysler dealer states this is not part of any recall, yet other recall exist for the same year and engine and they have been recalled. I have received no notices on this issue for recall. If this problem recalled and is their a reference please let me know. If not this is very dangerous. Thank you.

NoNoN NoneNone20010920

The horn/airbags, and cruise control are inoperable. Dealer contacted. *ak dealer stated that the clockspring an electrical part that sits behind the steering wheel failed, dealer also stated that this is a common problem with these particular vehicles. *tt

NoFireN NoneNone20010910

The vehicle caught on fire in the engine compartment, consumer stated that they suspect fuel line failure. Claim number 23-1398-184. *yh

NoFireN NoneNone20010904

The vehicle caught on fire while parked. Claim number 38-j770-264. *yh

NoNoN NoneNone20010903

Vehicle engine stopped; towed to nearest chrysler service. Technician reported fuel injection line fastener failed and line detached from fuel pump. Pump continued pumping fuel, creating fire hazard. *ak

NoNoN NoneNone20010831

Abs light stays on, and horn/ cruise control do not work. Rear a/c unit for the passengers only work on high speed. Consumer spoke with service technician over the phone, and technician indicated it could possibly be the clock spring.*ak

NoNoN NoneNone20010831

Air bag light comes on intermittentley without prior warning. Dealership is aware of problem, it is the clock spring. *ak

NoNoN NoneNone20010831

The instrument panel air bag indicator light comes on due to srs air bag assembly failure. *yh

NoNoN NoneNone20010831

Both power locks on side doors do not function and both doors do not latch securely. Doors can be opened even when security alarm is armed.

NoNoN NoneNone20010831

My cruise control is intermittent, my airbag light comes on intermittenly, might windshield wipers come on intermittently. Horn sporadically does not work.*ak

NoNoN NoneNone20010831

The trashy transmission has been rebuilt twice, and when it downshifts from 4th gear to second gear, it gives a big push, a push big enough for u to hit someone from behind if you do not have your foot firmly on the brake pedal. Also, the emergency break is the kind you push down with your foot, and it just springs back up when you step on it.The transmission type is 41te, and i have doen my research on it. Chrsyler needs to do something, but what i am telling you is safety related.*ak (tiresize: 205/65/r16)

NoNoN NoneNone20010831

Clock spring failure just like the ones that failed on several friends chrysler mini-vans. This causes the horn to stop, airbag light to come on, and the cruise control to stop working. This is a safety item and the nhtsa need to investigate chrysler on this and go public!!!!

NoNoN NoneNone20010829

I wasn't involved in an accident. The van could have burned up though if i hadn't caught the problem of gas leaking onto the hot exhaust system. The defect was not immediately noticeable, it didn't cause obvious engine or operating difficulties and there were no warnings of fuel leaking from the on board trouble warning system. I caught the problem when i drove into my attached garage, turned off the engine and got out of the van.. I smelled gas, backed the van out of the garage, raised the hood with the engine running and observed the raw gas pouring out of two places on the engine. As it was the labor day weekend i left the van outside and used our other car. I'm a realtor with century 21 and an associate in our office had his dodge mini-van catch fire and burn up last year and now i wonder if this isn't a common problem with this series chrysler products. My home could have burned to the ground had i not obseved the gas smell and got the van out of the garage. Had we been asleep in the house my wife and i could have both been burned to death. Even if we were just driving and happened to be involved in an accident the van would be more likely to catch fire from the leaking gas and we might have been trapped in it. We're both in our 70's. The repairs cost $221.47 and because there seems to be a demand for the replacement fuel rail & injector o-rings it took the dealer several days to get the parts from chrysler. Does this not suggest there's a problem*ak

NoNoN NoneNone20010826

Fuel was leaking from the fuel rail causing fuel fumes to enter passenger compartment. A recall has been issued on the vehicle.*ak while driving, the fumes continued to come into the vehicle. Took the vehicle to the dealer and found that the fuel rail was leaking *yh

NoNoN NoneNone20010824

Fuel rail is cracked. There is a recall on vehicle for this problem, but vin is not included. Fuel leaks from o rings of fuel rail. Contacted dealer, and dealer is not willing to do anything. *ak *jb

NoNoN NoneNone20010809

Air bag light keeps coming on and staying on. Contacted dealer, and the dealer stated that the air bag will not come out when light is on. *ak

NoNoN NoneNone20010808

I bought this vehicle used at 68,000 miles. Transmission self-destructed after i put 9,000 miles on it.*ak

NoNoN NoneNone20010805

There are some problems with steering. When taken vehicle to dealer, dealer noted that serpentine belt and steering belt tensioner are defective. *ak

NoNoN NoneNone20010731

Airbag clock spring material causes blinkers and other electrical components to malfunction. Dealer has been contacted. Please provide further details.*ak

NoNoN NoneNone20010729

Without warning vehicle shifts down to a lower gear at highway speeds, causing vehicle to drop 15 to 20 mph. Vehicle has been repaired by the dealer. However problem has reoccurred. Please provide additional information.*ak

NoNoN NoneNone20010727

Inside sidewall on left front wheel suddenly split away. On four different occasions while driving the transmission suddenly downshipt without any warning to a lower gear causing the speed of the car to immediately drop from 65-70 mph to 50mph or less and on other occassion the transmission lockup, problem diagnosed as relay control for tcm, replaced, to no avail. Transmission leaks oil and other fluid, replace shat seal,gasket and resealed pan. Replace fuel gas tank to achieve reliable fuel gauge measurement. Steering locks up especially on hard left turn, replace rack and pinion.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.