2002 DODGE CARAVAN-FFVDodge Caravan-ffv 2002

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 83887 [USA]: If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash.
    Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. When the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap.
    curt mfg will notify owners of record and will replace the hitch free of charge. The safety recall is expected to begin during august 2010. Owners may contact curt mfg at 1-715-831-8713.
    owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 78370 [USA]: Decreased lighting visibility may result in a vehicle crash.
    Eagle eyes is recalling 11,534 headlamp assemblies, p/nos. Cs090-b001l and cs090-b001r, sold for use as replacement equipment for the above listed passenger vehicles. These headlamps fail to conform to the lower beam photometry requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment."
    eagle eyes will notify owners and offer replacement headlamps free of charge. The recall began on september 30, 2008. Owners may contact eagle eyes at 1-800-568-1098.
    this recall only pertains to aftermarket replacement equipment and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

  • Recall 59383 [USA]: Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
    Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. These brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. Only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. When subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak.
    affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. The recall began on march 20, 2006. Owners can contact affina group customer service at 1-800-323-0354.
    this recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

  • Recall 34251 [USA]: This could result in a speaker fire.
    On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers.
    dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. The recall began on january 31, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.
    daimlerchryslerrecall no. D48.Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 55818 [USA]: Power steering fluid leakage in the presence of an ignition source can result in an under hood fire.
    On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose may split and cause a fluid leak.
    dealers will replace the upper power steering cooler hose. This recall began on september 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
    recall no. D37.Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 62797 [USA]: A possible fire can occur in the presence of an ignition source.
    Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak.
    wix will notify its customers and replace the fuel filters free of charge. Note: this does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers. Owner notification is expected to begin during november 2003. Owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711.
    this recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 59156 [USA]: If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
    Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. The filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. This does not involve any products manufactured by the daimlerchrysler corp. Nor any dailmerchrysler dealers.
    aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. Replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. Replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. These part numbers and date codes appear on the gold-tone filter. Distributors and retailers will be notified to isolate and return affected inventory. Owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. If so, the owners should have the filter replaced. To receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.O. Box 861, mahwah, nj 07430, attn: fuel filter recall. Intercontinental will mail a full refund to the owner.
    this recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.Consumers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 64429 [USA]: This overheating condition can cause the running board to melt or cause a fire.
    Certain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. These units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt.
    dealers will replace the wiring harness on these running boards. Owner notification began march 7, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
    customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 2409 [USA]: In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
    Vehicle description: certain mini vans fail to comply with requirements of fmvss no. 225, "child restraint anchorage systems." the owner manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages and child restraint anchorage systems as required by the standard.
    owners will be provided with the necessary child restraint system information. Owner notification is expected to begin october 8, 2001. Owners who do not receive the free information within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
    also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 2004276 [Canada]: Steering
    On certain minivans equipped with a 3.3l or 3.8l engine, the upper power steering cooler hose could split, causing a fluid leak. Power steering fluid leakage in the presence of an ignition source can result in an underhood fire. Correction: dealers will replace the upper power steering hose.

  • Recall 2004392 [Canada]: Electrical
    On certain vehicles subject to conditions involving extreme heat and humidity, condensation from the instrument panel air conditioning ducts may drip through the vent holes in the top of the base equipment radio and results in a short circuit that subsequently sends direct current to the rear speakers. This could result in a speaker fire. Correction: dealers will apply a special tape to the top of the radio to eliminate the potential for water intrusion.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 9004275 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. The "ab" nic level will not program to these platforms. For all other platforms, if the "ab" nic level will not program to the vehi
  • 68332810 - ENGINE AND ENGINE COOLING: Service - four piece oil pan gasket all cummins equipped vehicles only - the replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to cummins 5.9l and 6.7l engines only. Installation: 1. C
  • 9004275 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. The "ab" nic level will not program to these platforms. For all other platforms, if the "ab" nic level will not program to the vehi
  • 3100519 - STRUCTURE: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 - STRUCTURE: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • R2118796A - ENGINE AND ENGINE COOLING: Valve body. These may cause over drive cycling.
  • 23-015-20 - EQUIPMENT: Disinfectant solution recommended for covid-19
  • 08-049-20 - EQUIPMENT: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
  • 31-005-19 - EQUIPMENT: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 - EQUIPMENT: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 9002828 - EQUIPMENT: Part description: insulator in lever assembly - valve body - trans issue description: the manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253
  • 9002519 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
  • 2302007 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Power sliding door adjustment and diagnosis aid. *kb updated 10/26/07. *nj
  • 1400207 - FUEL SYSTEM, GASOLINE: Cleaning procedure for the mechanical throttle body. *kb
  • 0803006 - POWER TRAIN:AUTOMATIC TRANSMISSION: Powertrain control module initialization. *kb
  • 0500106A - SERVICE BRAKES, AIR: Snow/water ingestion into rear brake drum. *kb
  • 0500305 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM: Snow/water ingestion into rear brake drum. *tt
  • 1900805 - STEERING: Revised power steering system bleeding procedures. *sc
  • 0200405 - SUSPENSION:FRONT:MACPHERSON STRUT: Creaking/squawking sound from front strut area. *tt
  • 0801505 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Powertrain control module initialization. *sc
  • 0200305 - SUSPENSION: Rattle/knocking sound from the front suspension. *sc
  • 2100405 - POWER TRAIN:AUTOMATIC TRANSMISSION: Transmission delay engagement. *eh
  • 0500404 - SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR: Anti-lock brake rear wheel speed sensor replacement. *tt
  • 1802304 - POWER TRAIN:AUTOMATIC TRANSMISSION: Surge with transmission at full lock-up. *mj
  • 1900504 - STEERING:COLUMN: Pop/trick/creak sound in steering column. *mj *eh
  • 2301004 - STRUCTURE:BODY: Passenger compartment floor water leak. *tt this bulletin supersedes bulletin 23-010-04 dated 04-29-04. *tt
  • 0900704 - ENGINE AND ENGINE COOLING:ENGINE: Irregular engine snapping sound. *tt
  • 2500102A - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Malfunction indicator lamp (mil) illumination, diagnostic trouble code (dtc) P0442, P0455, or P0456 - leak detection pump (ldp), leak detected. This bulletin supersedes 25-001-02 dated feb 11, 2002. *tt
  • 0500204 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM: Snow/water ingestion into rear brake drum. *tt
  • 0800504 - ELECTRICAL SYSTEM: Erroneous actuation of horns, headlamps, and parking lamps while vehicle is parked. *tt
  • 0800604 - ELECTRICAL SYSTEM: Instrument panel illumination. *tt
  • 1900603 - STEERING:COLUMN: Knocking sound from lower steering column. *tt
  • 1900403 - STEERING: Steering shudder. *tt
  • 1900303 - STEERING: Pop/tick sound in steering wheel area. *tt
  • 0801403 - ELECTRICAL SYSTEM: Powertrain wiring harness bracket package. *tt
  • 0500403 - SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR: Anti-lock brake rear wheel speed sensor replacement. *tt
  • 2100903 - POWER TRAIN:AUTOMATIC TRANSMISSION: Automatic transmission diagnostic teardown procedure. Various models including the 2004 ram truck, durango, sebring convertible, cherokee, vision, neon, and voyager. *tt *sc
  • 1802803 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Vehicle with properly functioning evaporative emissions system repeatedly sets diagnostic trouble code P0456 when customer regularly commutes on a steep grade. *tt
  • C20 - STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS: Power steering fluid cooler hoses may split and cause a loss of power assist - customer satisfaction notification no. C20. *tt
  • 1802303 - ELECTRICAL SYSTEM: Battery light illumination, erroneous diagnostic trouble code (dtc) P1594. *tt
  • 0802103 - ELECTRICAL SYSTEM: Vehicles not equipped with anti-lock brake system (abs) brakes may have the abs, brake, and trac off lamps illuminated on the instrument cluster or vehicles not equipped with sentry key immobilizer (skim) may have the security/vta lamp illu
  • 1900103 - STEERING: Pop/tick sound in steering wheel area. *tt *mj
  • 2300403 - STRUCTURE:BODY: Power sliding door and / or power liftgate will pop off but not power open. *tt
  • 27 - POWER TRAIN:AXLE ASSEMBLY: The transaxle low/reverse accumulator cover o-ring on certain vehicles may become dislodged. *tt
  • 02020 - POWER TRAIN:AXLE ASSEMBLY: Delayed transaxle engagement after initial start up. *tt
  • 02018 - STRUCTURE:BODY:DOOR : Power sliding door and/or power liftgate will pop off but not power open. *tt
  • 1802602A - ENGINE AND ENGINE COOLING:ENGINE: Engine spark knock. *tt
  • 1400102A - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Fuel cap difficult to remove. *tt
  • 0800902 - UNKNOWN OR OTHER: Some vehicles not equipped with anti-skid brake system (abs) may have the abs, brake and trac off lamps illuminated on the instrument cluster. *tt
  • 2100102 - POWER TRAIN:AUTOMATIC TRANSMISSION: Some vehicles may have a transaxle that will not move or slips in reverse or first gear. *tt
  • 02013 - EQUIPMENT:OTHER:LABELS: Subject regarding monroney label tire discrepancy. *tt
  • 02012 - POWER TRAIN:AXLE ASSEMBLY: Some vehicles may experience a slipping or no drive condition in reverse or first gear. *tt
  • 02012 - POWER TRAIN:AXLE ASSEMBLY: Some vehicles may experience a slipping or no drive condition in reverse or first gear. *tt
  • 2400702 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Subject regarding air conditioner temperature differential (stratification) between left and right front panel outlets. *tt
  • 2400802 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Customer may complain that the hvac drain water leaks under passenger side carpet. *tt
  • 0800902A - UNKNOWN OR OTHER: Concerns with the abs, brake and trac off cluster lamps illuminated on vehicles not equipped with abs brakes. *tt
  • 0500402 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM: Subject regarding rear brake cyclic rubbing sound from rear of vehicle during medium to light brake application on vehicles with rear drum brakes. *tt
  • 1802002 - UNKNOWN OR OTHER: Flash programming failure recovery. *slc
  • 2400302 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Subject regarding poor rear air conditioner performance - low output from headliner vents. *slc
  • 1801002 - UNKNOWN OR OTHER: Subject regarding malfunction indicator lamp illumination, erronous diagnostic trouble code (dtc) P0456, evap leak monitor 0.020 leak detected. *slc
  • 02005 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Loud whistle/squealing sound from engine compartment-2002 rs/rg. *slc
  • 1900602 - STEERING: Subject regarding steering shudder. *slc
  • 1400102 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Subject regarding fuel cap difficult to remove. *slc
  • 0800702 - ELECTRICAL SYSTEM: Subject regarding remote keyless entry programming procedures. *slc
  • 2200102 - UNKNOWN OR OTHER: Chrome wheel care. *slc
  • 2301502 - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Subject regarding outside rearview mirror glass replacement. *slc
  • 2301402 - STRUCTURE:BODY: Subject regarding quarter window weatherstrip loose. *slc
  • 2302102 - SEATS: Subject regarding assist feature inoperative on quad or split rear bench seats. *slc
  • 2303102 - SEATS: Subject regarding quad seat release handle screw sheared off in shaft. *slc
  • 0900402 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Subject regarding stuck oil pressure relief valve for vehicles built prior to january 1, 2002 equipped with a 3.3 l or 3.8 l engine. *slc
  • 0700302 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: Subject regarding cooling fan sound/vibration. *slc
  • 0800202 - ELECTRICAL SYSTEM: Information on removable floor console electrical connector. *tt
  • 2302801 - SEATS:FRONT ASSEMBLY:POWER ADJUST: This bulletin involves installing a revised power seat adjuster drive block screw to the inboard side of the power seat track(s). *tt
  • 1802601 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Subject regarding exhaust gas recirculation (egr) system elimination. *tt
  • 0900801 - ENGINE AND ENGINE COOLING:ENGINE: Subject regarding camshaft / bearing service. *tt
  • 0802701 - ELECTRICAL SYSTEM: Information regarding the minivan electrical system. *slc
  • 1800802 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Exhibiting engine sag / hesitation and/or closed throttle start stall, diagnostic trouble code P0123. *tt
  • 0500102A - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM: Snow/water ingestion into rear brake drum. *yd this bulletin supersedes 05-001-02 dated march 4, 2002. *tt
  • 2300702 - UNKNOWN OR OTHER: On some vehicles, the quad seat cupholder compensation flap is broken. *tt
  • 0700102 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Subject regarding belt like squeal sound at high engine rpm. *tt
  • 1901001 - STEERING: Experiencing a shudder (vibration) felt inside the vehicle while turning the steering wheel. *tt
  • 0700701 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: A condition may exist at idle, with the cooling fans on, a sound may be heard and / or a vibration may be felt inside the vehicle. *tt
  • 2303601 - STRUCTURE:BODY:DOOR: Subject regarding power sliding door reverses direction during the power close cycle, false obstacle detection. *tt
  • 0802101 - EXTERIOR LIGHTING:TAIL LIGHTS: Concern with tail lamp experiencing a loose condition. *tt
  • 2200301A - TIRES: Some customers may complain of a howl/ drone/ moan/ humming/cyclic sound when driving at speeds between 45 and 70 mph. *tt
  • 2302801A - SEATS:FRONT ASSEMBLY:POWER ADJUST: On some vehcles, the power seat has slight fore/aft movement most noticeable during acceleration or braking. *tt
  • 1900801 - STEERING: STEERING WHEEL/HANDLE BAR: Experiencing a pop/tick sound heard coming from the steering wheel area while the vehicle is in motion. *tt
  • 1802701 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may exhibit moderate to severe high way speed 45-60 mph vehicle surge. *tt
  • 0802401 - FUEL SYSTEM, OTHER: A condition may exist where the fuel gauge indicator visibly drops 1/4 to 1/2 tank while driving. *tt
  • 2302701 - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Subject regarding outside rearview mirror glass replacement. *tt
  • 0801701 - ELECTRICAL SYSTEM: Subject regarding safety systems - vehicle modifications / repair. *tt
  • 0700501 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Information on belt-like squeal sound at high engine rpm. *tt
  • 0801601 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Information regarding vehicles equipped with radios will have a new locking radio antenna connector. *slc
  • 01011 - ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD: Concerns with wiring harness chafing.*slc
  • 01010 - ENGINE AND ENGINE COOLING:ENGINE: Some vehicles were built and shipped to dealers with camshafts that may have an improperly machined oil groove. *slc
  • 1900701 - STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID: Information on new power steering fluid.*slc
  • 2100601 - POWER TRAIN:AUTOMATIC TRANSMISSION: Automatic transmission fluid usage atf+4. *tt *mj
  • 1801201 - EQUIPMENT: Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt
  • 0801001 - ELECTRICAL SYSTEM: Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt
Known Recall Investigations
  • Headlight malfunction investigation as of 20050601

    There is no summary currently available

  • Speaker fire in the rear of the vehicle investigation as of 20040707

    There is no summary currently available

  • Power steering hose failure investigation as of 20030409

    There is no summary currently available

  • Fuel tank leak investigation as of 20020924

    Fuel tank rollover valve and/or gasket allegedly leak gasoline, which in the presence of an ignition source can cause a fire

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [1] Evaporative Emission Control System Leak Detected (gross leak)
  • P0456 [3] Evaporative Emissions System Small Leak Detected
  • P1594 [1] P1594
  • P0123 [1] Throttle Position Sensor/Switch A Circuit High Input
  • P2156 [1] Fuel Injector Group "D" Supply Voltage Circuit Low
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20181008

Engine broke

NoNoN NoneNone20170609

Something wrong with my gas tank, it always stops me even if it's halfway. The driver seat belt doesn't stay well. The holes where the engine always comes off and there's a lot of smoke coming out. The headliner is coming off and there's like a sand falling to my kids. The break is not that strong

NoNoN NoneNone20170315

Leaking fuel rail cap 2002 dodge caravan is leaking gas all over the spark plugs engine and electrical parts when 1st turning the vehicle on in the morning.

NoNoN NoneNone20170131

The steering wheel gets lock were ever i stop ,internal control failure, radiator heat constantly when i am driving ,

NoNoN NoneNone20160131

2002 dodge caravan. Consumer writes in regards to intermittent airbag warning light displayed on the dashboard and clockspring failure. *smd

CrashNoN NoneNone20150921

The vin information in the database has been changed by the auto body shop in order to avoid returning the van to its "pre accident condition".

NoNoN NoneNone20150826

Tl* the contact owns a 2002 dodge caravan. The contact stated that when the ignition was turned to the on position, there was a strong odor of fuel inside of the vehicle. The failure recurred continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injector hose was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

NoNoN NoneNone20150428

Tl* the contact owns a 2002 dodge caravan. While driving 25 mph, the passenger side air bag deployed without warning. There were no injuries. The vehicle was taken to a dealer where it was diagnosed that the air bag was defective. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 152,000. Updated 8/10/15*cn

NoNoN NoneNone20140710

I purchased a 2002 dodge caravan van on june 9, 2014. On july 11, while in houston, texas, my vehicle sustained a flat tire. I took it to firestone to repair the tire. The tire was irreparable. My spare tire had a hump in it and consequently i wasn't able to put it on the vehicle. Another tire was manufactured in 2005. The other tire was manufactured in 2012 but has a gash in the tire. The three remaining tires have no tread on them. In the event that one of my tires goes out i have no spare. I purchased a new tire for 79.00.I was told tires are not covered. I have been delayed and stranded due to ignition switch problems. Upon bringing the vehicle to the dealership they refused to inspect it. *tr

CrashNoN NoneNone20140604

On 6/5/14 while driving down the hwy at 65mph a deer had bolted out in front of my 02 caravan. I had reaction time with hitting my brakes until my brake light illuminated & my van continues sliding on dry pavement, i attempted hitting my horn but noticed the section of the steering wheel that the horn iss located was rock hard & could not be pushed in even the slightest. I ended up hitting the deer dead center of the front of my van, crumpled my hood, cracking my radiator, headlight assemlies, grill & cooling fans. My airbags never deployed. Since this incident my brake light illuminated just about every time i press on the brakes & come to a rest lasting 30 second or longer & will go off moments after releasing the pedal. Approx mileage 165, 000 road conditions were dry, daylight & 100% visibility. *js

NoNoN NoneNone20140304

Tl* the contact owns a 2002 dodge caravan. The contact stated that the radio wires would short circuit whenever the radio was activated. There was a recall related to the failure under nhtsa campaign id number 04v531000 (equipment). The vin was not included in the recall. In addition, the driver's side exterior and interior sliding doors would not unlock. The vehicle was not repaired. The contact also mentioned that the fuel tank hose was replaced previously. The manufacturer was notified of the problem. The approximate failure mileage was 80,000. *tr

CrashNoN None1 Dead20130808

2002 dodge caravan. Consumer writes in regards to air bags malfunction. *smd the consumer stated he was involved in an accident on august 9, 2013. The air bags failed to deploy even after the impact, and there were possible seat belt issues, as well. Because of the failure, his wife was ejected from the passenger side of the vehicle, and died two days later. Had the air bags deployed, she would have remained in the vehicle and had a greater chance of living. *jb

NoFireN NoneNone20130405

Driving vehicle .It flame from under. Belly of vehicle, . Totaled the vehicle nothing left of it. Lost my personals as well.Thank god i did not have my kids in it when it happened been no time, to get them out. *tr

NoNoN NoneNone20130131

Tl* the contact owns a 2002 dodge caravan. The contact stated that while driving approximately 55 mph, the vehicle began to surge in a jerking motion. The speedometer reading also fluctuated. The failure recurred whenever the vehicle was in operation. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the problem. The approximate failure mileage was 130,000.

NoNoN NoneNone20130121

I cannot believe a recall on the intermittent air light coming on has not occurred on the 2002 caravan. Mine goes on and off usually when making a turn-a clear indication that the wire in the clockspring has failed. The problem is when the light is on the airbags will not function making the car unsafe should an accident occur. Dodge wants almost $300 to replace a part that has been failing on previous model years and were recalled. This will be my 2nd time fixing the issue. *tr

NoFireN NoneNone20130114

Tl* the contact owns a 2002 dodge caravan. The contact stated that while driving 40 mph she smelled a burning odor. The vehicle was taken to an independent mechanic for diagnosis and the contact was advised that the orc module would need to be replaced. The vehicle was then taken to the dealer for diagnosis where the failure was also confirmed by the dealer. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure and current mileage was 128,000. The consumer stated the airbag light illuminated and did not turn off. Updated 2/22/2013 *js

NoFireN NoneNone20120604

Tl* the contact owns a 2002 dodge caravan. The contact stated that while driving 2 mph, burning fumes started to emit into the vehicle. The contact mentioned that he heard a loud noise and the passenger side air bag deployed without impacting anything. The contact stated that immediately after the failure, the air bag warning lamp illuminated. The vehicle was taken to a dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who sent an engineer to further inspect the vehicle. The engineer replaced the passenger side air bag, seat belt, dashboard and the wiring harness. The vehicle was repaired. The failure mileage was 125,000 and the current mileage was 133,000. Updated 12/19/12 *cn ..Updated 01/04/13 *bf

NoNoN NoneNone20111218

Tl* the contact owns a 2002 dodge caravan. The contact smelled an overpowering gasoline odor from the vehicle and then noticed that gasoline was leaking from the fuel line. The manufacturer was made aware of the failure and the vehicle was not repaired. The current and the failure mileages were 98,000. The vin was unavailable.

NoNoN NoneNone20111027

The sliding doors locked and will not unlock or open. *tr

NoNoN NoneNone20111012

The dash went out. No hazards, no blinkers and no gauges. *jb

NoNoN NoneNone20110506

The radio just went out while i was driving, it made a little pop sound and never came back on. *tr

NoNoN NoneNone20110504

Tl*the contact owns a 2002 dodge caravan. The contact stated that while traveling she noticed that the speedodometer suddenly became inoperable. She was unable to determine how many miles were actually on the vehicle. The speedometer remained the same. The contact did not inform the dealer or manufacturer of the failure since she was unable to locate them. The vehicle was taken to a private mechanic who stated that the register was working; however, the visual indicator on the instrument panel was inoperable. No repairs were performed. The current and failure mileage was 77,086. Updated 6/8/11 *cn updated 06/16/11. *jb updated 06/21/11*jb

NoNoN NoneNone20100728

I have a 2002 dodge caravan and the airbag light just came on on my dash. My mechanic scanned the code and got "passenger squib #1 circuit open". He tells me that i need a whole new wiring harness or a whole new airbag but that the problem is a connector that used to be available from chrysler but is not any more. This seems crazy. I want the problem fixed as i don't have a passenger side airbag right now but it seems that chrysler should supply the connector or fix the problem on a recall. *tr

NoNoN NoneNone20100614

Tl* the contact owns a 2002 dodge caravan. While driving approximately 70 mph the vehicle began to decelerate independently and lose power. The failure was sporadic. The vehicle was taken to the dealer for diagnostics where the technician stated that the power train control module would have to be replaced. The failure recurred after repairs. In addition, when the turn signal was activated the opposite turn signal light would illuminate erroneously and the oil warning light was illuminated on the instrument panel. The vehicle was towed to an independent mechanic where the mechanic advised that the power train control module would need to be replaced a second time. The vehicle was repaired. The approximate failure mileage was 85,000.

NoNoN NoneNone20100503

Tl* the contact owns a 2002 dodge caravan. The contact stated that the rear seat belt was shredding and she had them replaced. Several months later, the failure was exhibited on the front seat belts. The vehicle was taken to the dealer for diagnosis where the dealer advised that they needed to replace all of the seat belts and the retractors. The manufacturer was contacted but provided no assistance. The vehicle was not repaired.The failure mileage was 70,000 and the current mileage was 130,000.

NoNoN NoneNone20100111

Tl*the contact owns a 2002 dodge caravan. After starting the vehicle, the contact noticed that the air bag warning light illuminated on the instrument panel. The vehicle was taken to an authorized dealership where the air bag wiring was replaced. The failure mileage was approximately 68,000. The current mileage was approximately 71,000.

NoNoN NoneNone20090823

Airbag clock spring on 02 dodge caravan had to be replaced for $207. Chrysler denied reimbursement saying the car is out of warranty. I maintain the airbag system is a required safety item that should last the life of the car. I should not have to pay more than $200 extra to protect against an air bag deploying accidentally while i am driving or failing to deploy in case of a collision. *tr

NoNoN NoneNone20090511

Rear brake seizing up and unable to move until several attempts forward and backward take place, then a loud noise and it is freed up. *tr

NoNoN NoneNone20090501

73,000 miles and the original struts and caps both need to be replaced. *tr

NoNoN NoneNone20090429

My 2002 dodge caravan is missing the lower anchors in the third row seat for the latch system. I purchased the vehicle brand new and have not previously noticed the lack of the anchors since i just now am installing a car seat. *tr

NoNoN NoneNone20090325

Tl*the contact owns a 2002 dodge caravan. While driving between 25-30 mph on normal road conditions, the vehicle was operating normally. When the contact reached his destination, he noticed a massive loss of power steering fluid. He could not turn the steering wheel as intended. There were no warning indicators illuminated on the instrument panel. Roadside assistance was called to the scene and the vehicle was towed to an authorized dealer. The technician stated that the failure was related to the power steering hose. The vehicle was repaired. The vehicle was previously repaired according to nhtsa campaign id number 04v386000 (steering;hydraulic power assist;hose, piping, and connections), but it has proven to be insufficient and has not prevented future leakage or failures. The failure and current mileages were 129,000.

NoNoN NoneNone20090324

Tl*the contact owns a 2002 dodge caravan. The vehicle was parked when the contact detected that the automatic transmission and water pump were leaking fluids. Also, the flywheel broke in half. The authorized dealer stated that the owner would be responsible for the repair cost. The manufacturer was notified and advised the contact that the service warranty was expired. There was no recall related to the defect. The failure mileage was 53,000.

NoNoN NoneNone20090131

The air bag light stays on all the time the clock spring was replaced then it happened again. This is a major screw up. It is amazing someone has not been hurt or worse killed. Unlike many others we still had cruise control and the horn. What is it going to take to make chrysler stand up and take control of this situation. Lord knows they got enough of our bail out money to fix all the cars several times over. Please do the right thing and recall your product. *tr

NoNoN NoneNone20081213

I have a 2002 dodge caravan. The failure began with the lights flashing (lt/rt like a police cruiser or alarm system) in daytime running light mode. Once the headlight lights were turned on the rt worked but the lt low beam did not. Select high beam; the lt headlight worked the right did not. I've read on the internet several complaints about this headlight system completely failing during hours of darkness at the most inappropriate times (i.E. Traveling on highway @ high speeds). Currently, the problem is being worked and parts have been swapped and the problem still exists. *tr

NoNoN NoneNone20081124

Backed out of garage on cold morning and couldn't turn steering wheel (especially to the left) until several minutes of idling and forcing to extreme right and then to left, several times, problem is getting worse and even after driving several miles, it has hung up on left turns requiring a slight right turn and janking to left in cold temperatures. *tr

NoNoN NoneNone20080920

Tl*the contact owns a 2002 dodge caravan. The contact stated that the headlights do not work at high or low beam. The dealer stated that the front control module may be the cause of the failure; however, they would not repair the vehicle because they stated nothing was wrong. The contact stated that the failure poses a safety hazard while driving at night. He has read about similar failures on the internet. The failure and current mileages were 120,000.

NoNoN NoneNone20080914

Tl* the contact owns a 2002 dodge caravan. While braking from 50 mph, the brakes locked without warning. In order to release the brakes, the contact would have to shift the vehicle into reverse. The failure occurred intermittently on several occasions. In addition, the contact stated the brake drums would become extremely hot and turn blue. The dealer advised there was not a failure in the vehicle. The vehicle was then taken to an independent mechanic where he was informed that the brakes were defective and would need to be replaced. The vehicle was serviced with new drums, rotors, and brakes pads. The failure mileage was 45,000 and current mileage was 73,000.

NoNoN NoneNone20080814

I own a 2002 dodge caravan se, with roughly 115,000 miles on it. I was driving down the highway at the posted speed limit of 55 mph. The weather was fine, not particularly windy or anything of that nature. All of a sudden, i heard a loud popping sound. I looked in my rear view mirror just in time to see the passenger-side back window imploding into the back of the van. It was the very back side window, the one that is able to be vented manually. It was not vented at the time of the implosion. I had not seen any projectiles sailing through the air that could've hit the window. I had not seen any cracks or imperfections in the window. The biggest problem i am facing is that this is the 2nd time glass has mysteriously broken in the vehicle. About a year and a half ago, the back windshield shattered when i got into the van and shut the door. In that instance, i was parked, and the vehicle hadn't even been turned on yet. In that case, at least there wasn't flying glass inside of the car. I am officially frustrated (and terrified) with this problem, and am very happy there wasn't anyone sitting in the back of the van when this happened. This happened 4 days ago, and i have not yet gotten it fixed. I am currently exploring different avenues to express my distrust and anger at this situation. I also do not believe this had to do with a driving error committed on my part. I would like this to be resolved, ideally with dodge replacing my window free of charge. Thank you for your time. *tr

NoNoN NoneNone20080531

2002 dodge grand caravan makes chirping sound and have repaired it often at dealerships. Dealer says cannot be fixed is structural problem with fan belt and what it sits in - tensioner? - they are misaligned and cannot be fixed. Car was built wrong. Tired of noise and repairing same problem over and over. *tr

NoNoN NoneNone20080519

The air bag warning light comes on sporadically in the beginning, then it just stayed on as long as the vehicle is running. I took the car to the dealer and they said the clock spring needed to be replaced. It wasn't under the warranty and was informed no recall. I had to pay $301.00 to fix.

NoNoN NoneNone20080512

Tl*the contact owns a 2002 dodge caravan. The contact stated that due to the age of the original fuel filter, he replaced it with an aftermarket filter (recall number 03e053000) on may 13, 2008. The new filter leaked fuel underneath the vehicle the following day. The current mileage was 92,500 and failure mileage was 91,300.

NoNoN NoneNone20080430

2002 dodge caravan. Total electrical failure, overcharge of system. Vehicle shutdown while in transit. All bulbs, fuses and electrical devices out. Will not start and dealer baffled as to how it occurred. *tr

NoNoN NoneNone20080331

Vehicle's air bag readiness indicator lamp (air bag light) appears to illuminate during hot/warm weather/intermittent problem. Illuminates to indicate potential air bag system failure. *tr

NoNoN NoneNone20080327

I have a 2002 grand caravan. There is a loud whining sound from the steering column. I have complained of this problem from the time it was purchased. Originally the dealership said they could not duplicate my complaint. After the warranty expired i was told there was an internal leak in the steering column and the rack, pump and lines needed to be replaced. This was done and the noise is still there. *tr

NoNoN NoneNone20080213

Tl*the contact owns a 2002 dodge caravan. The power steering fluid begins leaking as soon as the vehicle is started. The vehicle has not yet been taken to the dealer; however, they stated that it had previously been repaired under a recall. The recall number was unknown. The current mileage was 96,014 and failure mileage was 95,995.

NoNoN NoneNone20080201

2002 dodge caravan headlight electrical issue. My headlights do not turn on when i turn the switch. Sometimes they come on quickly sometimes they take more than 30 minutes. For them to turn off i have the same problem. Also my windshield wipers don't work. They turn on the same way the headlights do. If it begins to rain while i am driving i have to pull over. This is a serious safety issue. *tr

NoNoN NoneNone20080120

Driving on a boulevard thoroughfare in a snowstorm, i leaned back slightly on the seatback to shift my weight so i could see better. I heard a loud sound similar to a bullet being fired, and the seatback immediately fell backward to a horizontal position. I was now on my back, unable to see the road or other references through any window. I pulled myself up using the steering wheel and regained control of the car. Luckily there were no accidents or injury. I phoned the vehicle manufacturer customer service center and reported what took place. They assigned a case number and told me to have my dealer make a diagnosis and call them. They phoned me back the same day saying the manufacturer will pay to have the seat repaired if i agreed to a $200. Co-pay. I agreed and the dealer repaired the seat recliner, stating on their paperwork "there was a nut on the seat frame that broke/snapped off of rod." i asked for the broken parts, but the dealer said the manufacturer requested they be sent to them. *tr

NoNoN NoneNone20071231

For 2002 dodge caravan: many dodge caravans 2002 - 2004 have been recalled for odi defective power steering power assist hose, piping and connection. This is recall # d37. Why is my vehicle not included in this recall? My van is having this exact problem. This is a fire hazard. I want my car recalled and fixed, please. *tr

NoNoN NoneNone20071126

The catalytic converter rotted off of the manifold and fell while driving. *tr

NoNoN NoneNone20071105

I have had 2 recalls taken care of however the steering in my 2002 caravan still continues to lock up when making turns. This has caused me to almost have more than one collision because this can happen when pulling out in traffic and turning. I am a busy mother with four children who depend on me for their safety. Today my son who is in college borrowed my van to go to school and almost had an accident. This is why i am doing research on this problem. If you force the steering it will finally break away and continue to steer however you do not know when to expect it to be defective. I thought when i took care of the recalls that this would fix the problem however, we still have to battle with this problem on a regular basis. Most of the time it happens when the weather turns colder. I have not been informed of any new recalls on my vehicle. We keep a regular check on the fluids so i know this is not the problem. I would appreciate something being resolved before one of my children or myself end up deceased. *tr

NoNoN NoneNone20071022

Transmission failed at 59,000 miles- will cost me at least $2650 when i pick it up thursday, 10/25/07. What choice do i have, i have to get to work. I bought it new and it will be paid off next october, 2008. I've had that van to the two dodge dealers and at least two different individual mechanics. I've paid for emissions repairs, 3 sets of tires. I had the "caravan" letters replaced and they are now etched out again, i've been driving it and it quit before, but today's incident, was just a near miss i wasn't crushed between a school bus and a tractor trailer. The van just wouldn't go. I was just sick all day-scared and actually left work early. *jb

NoNoN NoneNone20070926

I purchased a 2002 dodge caravan in december 2006. The airbag light was illuminated. I twice had to bring it in to get it fixed and was told that the seat belt tensioner was defective, and then that the tensioner was loose. The light came back on several months later and was told there was a short in the wiring harness which had to be replaced. Is this a manufacturing defect? *jb

NoNoN NoneNone20070712

Tl* the contact owns a 2002 dodge caravan. The contact stated the air bag service light would intermittently illuminate on the dashboard either while driving at any speed or upon starting the vehicle. The vehicle was taken to an authorized dealer where the contact was informed because the cause of the failure was unknown, there would be several repair attempts to determine the cause of the illumined warning light. The contact was not comfortable with the dealer not being able to determine the failure and declined. The failure persisted intermittently. The failure mileage was 60,000 and the current mileage was 80,000.

NoNoN NoneNone20070604

After starting the vehicle and putting it into drive, the vehicle suddenly accelerated to a speed of 45-50 mph without my having pressed the accelerator. The rmp gauge was fluctuating wildly and the engine emitted a loud "revving" sound. I immediately applied the brakes which reduced the speed of the vehicle to only approx. 25-35 mph. In order to bring the car to a complete stop, i had to "stand" on the brakes (pressing extremely hard). At this point the engine stalled. When my mechanic test drove the vehicle to determine the problem, he, too, indicated what difficulty he had "controlling" the car and was almost in an accident. The car was ultimately taken to d'ambrosio dodge in downingtown, pa for repair. The mechanic told me he was familiar with this type of problem, indicating to me i am not the first person to have this happen. This is an extremely dangerous problem that occurred with my vehicle. Dodge should issue a recall for the 2002 caravan sport to ensure that no one else is put in danger. *tr

NoNoN NoneNone20070531

Window on passenger side fails to work. Pressing the window opened button lowered the window, but then it wouldn't raise it. After some time, the button began working again and we were able to raise it. A few days later we lowered it again and it again got stuck. After getting it raised, we don't lower the window anymore out of concern that it'll get stuck in the lowered position. *tr

NoNoN NoneNone20070512

Air bag warning light comes on as soon as weather temperature exceeds 20 centigrade. . Did this in 2006 and has done again in may 2007. Local dealer said it was a possible sensor problem in front bumper area. Had done nothing as problem disappeared when temperature fell to below 20 centigrade. *ak

NoNoN NoneNone20070308

Airbag light staying on for 2002 dodge grand caravan with around 64,000 miles. Brought to dodge dealer and told that clock spring needs replacement. Did search on web and found that dodge had a recall for 1996-98 and then again for 1998-2000 for this same complaint. Should extend the recall to 2002 models. *jb

NoNoN NoneNone20070305

Air bag lamp remains on. Diagnosed at dealer as clockspring failure. Cruise control issues as well. Like so many other caravan owners. *ak

NoNoN NoneNone20070228

The clockspring on my 2002 dodge caravan se has failed, causing the airbag , horn and cruise control to fail. Based on what i've read online, this was a cause for a recall in earlier models up to 2000. This recall should be extended to include models manufactured after the year 2000, as it seems quite prevalent. *jb

NoNoN NoneNone20070112

Dashboard is cracking. Do not want it to get like my pickup a 1995 dodge . *ak

NoNoN NoneNone20061228

My 2002 dodge caravan with 4 cylinder engine has about 66,000 miles on it and the egr valve package has gone bad. The chrysler dealer in my area states that this part is not covered by the extended emission's control warranty that expires at 80,000 miles. The part cost around $170.00 and will take about $120-$200 for labor. The part # is 4287820ac.

NoNoN NoneNone20061220

2002 dodge caravan. The headlights on my 2002 dodge caravan flash off and on intermittently driving at night. I had this problem since i purchased the vehicle i have not have an accidents there has not been any property damage or police reports taken. The vehicle has the original headlights. I reported this in an earlier complaint but i found the solution to the problem. Each time this has happened to me the obd fuse has been blown. The possible cause to it has been the vehicle was jumped due to a low battery. *nm

NoNoN NoneNone20061206

Dt*: the contact stated while driving various speeds, the airbag light illuminated. The vehicle was inspected by a dealer, who determined the airbag housing mechanisms needed to be replaced. Afterwards, the problem persisted. The vehicle was returned to the dealer who determined the front airbag clock springs needed to be replaced. After the replacement, the airbag light illuminated again. The vehicle was inspected by a dealer, who determined while the airbag light was illuminated; the airbags were inoperative, and needed to be replaced. The manufacturer was alerted.

NoNoN NoneNone20061125

My transmission failed thanksgiving day 2006. Van was parked on hill. I placed it in drive and it rolled backwards down the hill. Was able to cautiously drive it to transmission shop. They had to rebuild the unit. The check engine light never came on. After picking it up i had to take it back to the shop because it wouldn't go out of first gear. Shop stated it was due to a sensor problem. A couple of month's later it did the same first gear. Shop replaced the sensor again. Luckily the rebuilt transmission was still under warranty. Dodge only warrants the powertrain to the original purchaser. I purchased it used in 2003. *jb

CrashNoN NoneNone20061107

Tl*the contact owns a 2002 dodge caravan. In 2007, the contact broadsided another vehicle and neither front air bags deployed. There were no injuries, but the vehicle sustained $3,800 worth of damage. A police report was filed and the vehicle was repaired. Prior to the crash, the horn and cruise control failed, and the air bag light flickered and then remained illuminated. There was a recall from 1998 to 2000 regarding the clock spring. The speed and vin were unknown. The current mileage was 74,000 and failure mileage was 73,000.

NoNoN NoneNone20061031

Rear hatch power lock disengages leaving rear hatch ajar at unexpected times. Also tries to disengage while driving 5 mph or less. It is almost like someone is holding a remote entry device( which i don't have) and i hear a click, click as it disengages the lock. Yesterday it happened at least ten times, every time i put the van in park the rear hatch un-latches and i have to shut the vehicle off and use my key to open the hatch the rest of the way for it to close. Also for the first time it has interfered with my power door locks working. The hatch will also disengage if i am parked and just idling. This could be a major safety issue if i was in a vehicle crash.... *jb

NoNoN NoneNone20061031

Tl* - the contact has a 2002 dodge caravan. The head lights on the vehicle are not operating properly. Only one head light works at a time. When the intermediate lights are on, only the passenger head light side would light, when the high beam lights are on, only the driver side head light would light and when the running lights are on only the passenger side head light would light. The contact has taken the vehicle to the dealer and they have replaced the dimmer switch. The contact continuous to have the same failures, and can provide copies of invoice repair orders. *nm

NoNoN NoneNone20061020

I and my wife while driving up hwy 44 at 1730 hrs to pick up our son from work at six flags(in the rain), she was driving our 2002 dodge caravan ec. We came down past antire hill rd there were a warring buzzer and a engine warring light came on. About a half mile later the van seem to have a shutter in the steering, she stated and i saw this. As we crossed the meramac river there was a loud metal popping and grinding from the engine compartment. Almost through me out of the seat i thought she had applied the brakes. She stated she had not and that she was having a hard time controlling it. She had let off the gas and slowed but not before hearing the driver front tire lock up and skid on the wet pavement pulling us toward the traffic coming from behind. Then the vehicle gave another loud grinding noise and pop and she got to the shoulder. I had her pop the hood and found the transmission dipstick pushed out of the tube with fluid sprayed every were. I said i would try and get us to walmart so we could call far help and get a ride for my son. I then stared the van placed it in (l) and continued to the hwy 109 exit. Then to the outer road then finally making it to walmart's parking lot. While trying to pulling to a parking spot the trans gave one last loud snapping sound, that was all i had to roll back down the hill and cost to park van. Engine would run nothing from trans in any gear. We walked to the automotive section and called my father to come and get us. We arrived back home at 2030 hrs. The van is not fixed this just happened i am going to call chrysler monday to se if they will cover it. If not i will be fixing it myself and you may have the parts if needed. The odometer had just turn to 72,000 miles on this day of happening. *nm

NoNoN NoneNone20061015

Air bag light turned on. Took it to chrysler/dodge dealer to be examined, they found the clockspring assembly needed replacing. Clockspring assembly was replaced for a cost of $250.00. *nm

NoNoN NoneNone20061006

The headlights in my 2002 dodge caravan have been flickering on and off, creating a highly dangerous situation when i can not see where i am going and other cars cannot see me. A quick check online showed that several other 2002 dodge caravan owners have experienced the same problem. I have not had car serviced yet. *nm

NoNoN NoneNone20060920

Dt*: the contact stated the vehicle emitted a foghorn-like sound from the air conditioning system. This only occurred while the air conditioning system was running on low fan speed. The vehicle was taken to a service dealer, however the dealer was unable to determine the problem.

NoNoN NoneNone20060919

I had to replace the engine in my 2002 dodge caravan sport in september 2006. There is a fault in the rear heater assembly tube which causes it to rust out. When this tube rusts out, anti-freeze leaks out, causing the engine to over heat and seizes the motor. *jb

NoNoN NoneNone20060914

I purchased my 2002 dodge caravan new. It has had several problems in the four years that i have owned it. Aside from all of the recall work, my transmission has failed twice now. The first time it failed was two months ago, the mechanic said it was a sensor problem and that it was fixed. It went out again last night while driving. Now they want to charge me another deductible to "fix" it again. My air conditioner has not worked properly in over a year, water leaks down on the passenger side floor, and cold air only comes out of the passenger side vents, the driver side vents blow out hot air. My driver side window has not worked in over a year, the interior lights go on and off at random, and the arm rest on the passenger side front seat just snapped off. The dealer is not very helpful at all. *nm

NoNoN NoneNone20060913

While driving on highway the seat back on my 2002 dodge caravan broke, dropping me back and almost causing loss of control. On examination i found the tubular steel on the left side snapped in half. This is not a warranty issue as chrysler deemed it but a safety and design issue. Chrysler refused to repair the seat. I am 6'4" tall and 200 pounds, not an overly large person by any means. *nm

NoNoN NoneNone20060717

2002 dodge caravan's transmission failed. *kb *nm

NoNoN NoneNone20060630

Air bag light would come on, go off, come on, when driving. Took dodge caravan into dealer service dept. They ran a airbag system diagnosis and determined air bag would not work, they said they had never seen an airbag defect. Dealer called dodge representative and representative denied the request to correct (pay for) this problem. This vehicle has never been in an accident. This should be considered as a serious defect as if an accident would have occurred the airbag would not have worked/inflated. *jb

NoNoN NoneNone20060627

Air bag indicator light, that the air bag will not work. *tr

NoNoN NoneNone20060508

The air bag light on my 2002 dodge caravan went on. Then steering wheel started to make clicking noise when turning corners. Then directional indicators would not turn off after making a turn. Finally, i almost got into an accident because my steering wheel locked and i could not turn a corner. I forced it and it did turn. I will not drive this vehicle again. I called a chrysler dealer and they told me it sounds like the clockspring. The mileage on this vehicle is only 33,000 miles. Since it is out of warranty i would have to pay for it because there have not been any recalls for this as of yet. This is the second dodge caravan that i have owned. The first one was recalled for the clockspring also. I know that chrysler has a history of bad clocksprings. Are they waiting for enough accidents to happen? I want chrysler to fix this problem for me, free of charge. This is not an abused vehicle. I take care of everything i own. How can they make such poor parts? *jb

NoNoN NoneNone20060502

Had rack in pinion and front end work done december 28, 2005 and took back the car on january 2006 twice for front end not being aligned. Took the car back to deal to have them look at ignition and alarm because car won't start and alarm light was flashing. Steve- fixed the alarm but also notice that the steering wheel won't lock and the ignition was having issues starting car. He suggested scheduling an appointment to get them fixed, got the car back today and the steering wheel still isn't locking. Back in dec-jan service dates, densie-service advisor stated that they replaced my steering column with a rebuilt because the had issues fixing my original one. Now the ignition issues has happened and the dealer and service manager stated that the rebuilt steering column was never replaced or in the computer history. Denise is no longer working at the dealership and i had to pay for the replacement parts for the ignition problems. *jb

NoNoN NoneNone20060430

2002 dodge caravan i've had since new, has a horn that has progressively lost areas on the steering wheel where it can be activated. I've never had an accident with it, but nearly had a couple because of this problem. It has gotten worse since its inception over 4 years back. Due to high cost of repair by dodge i have opted to live with the problem. But if this is something endemic to this, or other chrysler vehicles, i'd like to have it fixed. Horns should not spontaneously degrade like this. The problem is obviously in the switch in the steering wheel. *tr

NoNoN NoneNone20060413

Dt*: the contact stated the vehicle stalled intermittently and occurred at no particular speed; however, the vehicle immediately restarted. The vehicle was taken to the dealer for diagnostic testing, but the problem could not be duplicated. Update 5/2/2006 - all the dash lights flickered and the cruise control light illuminated. The dealer replaced the battery. *nm

NoNoN NoneNone20060325

During normal driving operations the airbag warning light would intermittently come on. Now it comes on at the start of the engine, and does not turn off. It appears that this is the same clockspring problem as was recalled earlier. *nm

NoNoN NoneNone20060319

I bought a dodge caravan 2002. Out of nowhere the airbag light comes on when i turn the steering wheel. I took it to a dodge dealership to have it checked but because my caravan didn't fall into the category of that recall it was not taken care of. The person at the service desk did say that many caravans have had that problem. So i called chrysler corporation and they stated that because the car has 80,000+ miles on it they will not do anything because it is out of warranty. Even though the defect was there before. This isn't fair and i think that it should be taken care of by chrysler because they sold the defective van to begin with. *jb

NoNoN NoneNone20060311

My 2002 dodge caravan drivers side window broke at 70k miles, (new motor) i had it replaced and now passenger side window is broke 130k miles. This is a defect in the motor... My sister has the same van and hers is broke too.I would like this recalled so that i can open the window. *tr

NoNoN NoneNone20060309

Air bag light stays on. Dealer states clock spring is defective and chrysler does not deem this to be safety hazard,warranty or recall issue. Therefore will not pay to fix problem. Parts for fix unavailable and repair is expensive. *nm

NoNoN NoneNone20060214

Dt*: the contact stated while driving 65 mph, all of the dashboard lights illuminated then the vehicle would not move. The vehicle was towed to the dealership on a flatbed truck because the tires were locked up. The dealerships diagnostic test determined the transmission went out and needs to be replaced. Also, the brakes will not release while the brake pedal is depressed, this occurs every time, and causes the rims to get hot, causing three blowouts on the front end. The dealership is unable to determine a problem, but the shoes have been replaced 6 times and the rotors were replaced twice.

NoNoN NoneNone20060131

Air bag light intermittently comes on. *nm

NoNoN NoneNone20060111

Dt*: the contact stated the air bag light continued to illuminate without previous problems with the air bags. The vehicle has not been seen by a dealer or repair shop. *ak updated 2/16/2006 - *nm

NoNoN NoneNone20060109

Front sway bar bushings need replacing at 28k. *jb

NoNoN NoneNone20051226

I heard a "banging" noise while driving on the highway at 50 mph. So i called my dealer to schedule an appt for multiple of reasons and they found the following issues again with my car; my front brakes (shoe pades, rotor's turned) needed to be replaced again since i've had this car and the car only has 45,000 miles on it and previous to that, the dealer replaced the shoe pades again at 19,000 miles?? Also at 19,000 miles, the dealer had to replace the "bushings and links" for the front end and again at 45,000 miles two days ago. I am strating to wonder if there is a direct link between the two parts going prematurely. I also had to replace all four tires because due to the wear/tear on them becasue they were unsafe. The dealer won't warrenty them, so i had to buy new set of tires at 19,000 miles. I think the tires worn out prematurely due to all the front end problems that i am having. There also have been a number of "power steering" issues with my vehichle since i purchased it. I believe there has been two recalls on the power steering unit and had the dealer take care of them.(had the car towed because the power steering won't work and it leaked all over my new driveway) i 've had the car back to the dealer 3 times for "power steering" leaking. The latest new was the a "boot" of some sort in the "rack-and-pinion steering" was the cause of the power steering leak and they also found an oil leak on the headcask cover too. After everything was finally finihsed (after 2 days) i picked up the car and drove it home but i am going to bring it back to the dealship because now the car is swaying left/right and the dealership said they did a front end alignement because of all the work they had to due to the vehicle. *jb

NoNoN NoneNone20051225

Airbag malfunction warning light illuminated. *jb

NoNoN NoneNone20051206

Tl* the contact owns a 2002 dodge caravan. The contact stated that he brakes failed to disengage after starting the vehicle. The contact stated that once the vehicle was turned on the brakes made a loud noise and the abs light illuminated on the instrument panel. The vehicle was taken to the dealer where the technician was unable to diagnose the problem. However, they replaced the rotor and pads. The manufacturer was made aware of the failure. The failure mileage was 40,000 and the current mileage was 114,000. The vin number was unavailable.

NoNoN NoneNone20051201

Dt: the contact stated during state safety inspection, it was discovered that right front tie rod assembly wore out. The dealer was contacted. This was not covered under a warranty. No repairs have been made. *ak

NoNoN 1 InjuredNone20051103

Child had thumb slammed in van door and family was unable to open the door for three minutes. Child fractured bone. A younger child could have lost a limb. Parent had to go inside the car and pull the jammed lock to free child. If parent was holding a child and they got a limb stuck the parent could not let go of the child to go inside and free the door. *nm

NoNoN NoneNone20051031

Steering failure. When turning the steering to the far left or right, the steering wheel sticks in that position and releases only after several attempts. In normal straight ahead operation there is a very noticeable noise and coming from the steering apparatus. I believe this to be a dangerous situation. I have contacted chrysler, they opted to do nothing--suggested that i get it repaired. *nm

NoNoN NoneNone20051021

Horn suddenly stopped working. Dealer stated clock spring needed to be replaced. This seems to be a incident that happens frequently. I have searched on-line and it appears to be an often occurring problem. *nm

NoNoN NoneNone20051021

2002 dodge caravan headlights periodically go off, sometimes staying off for 15-20 seconds. Not related to acceleration, bumps or stops. Affects both headlights simultaneously. Very scary!! Especially on interstate and heavy traffic. Also, cars pull over because they think i'm flashing deliberately.*jb

NoNoN NoneNone20051009

Dt: the contact had recall repair work done on air conditioner drain hose. After the dealer finished the work, the dealer charged the contact $91.00 for the service. He has been in contact with the dealer several times in the past week, and they stated they would be calling him back, but they never did. Also, the dealership told him that the service manager was not their to speak with, and that when the manager was available he will call him back.*ak

NoNoN NoneNone20051004

I have 2002 dodge caravan and have had to replace the airbag sensors for both the passenger and driver bags since the summer of 2005. Each failed at a separate time. I have a service contract on the vehicle (roughly 50,000 miles) but had to pay the deductible. *jb

NoNoN NoneNone20051002

Dt: the contact stated therewas a humming noise and tightness in the steering wheel when starting the vehicle in cold or damp weather. The humming noisewas noticeable when turning the steering wheel to either the left or right. The dealer replaced several seals, gaskets, the power steering pump, several hoses ,and wiring. None of these replacement parts solved the problem. The manufacturer told the contact they were aware of this problem, and there may be a recall or an extended warranty within a year. *ak

NoNoN NoneNone20050909

2002 dodge caravan will stall at high rate of speed - usually without warning. No engine lights come on indicating engine has turned off. Realize engine off when no response occurs with pressing throttle. Must coast to side of road to stop. Vehicle will often not start for at least 20 minutes - engine will not turn over, no check engine light will appear. Vehicle has stalled at 62 mph and even at lower speeds on all types of ground elevation. Very intermittent stalling. Engine will also not turn over when sitting over night in driveway or just when eating in a restaurant. Extremely unsafe to drive as will stall in intersections, or on highway typically without warning. A few times car jerked at high rate of speed then loss of power occurred. *nm

NoFireN NoneNone20050814

2002 dodge caravan caught on fire and was completely destroyed.*mr the consumer vehicle caught on fire 11 days prior to receiving a recall notice on the radio vent slots (recall# 04v531000). *nm

NoNoN NoneNone20050809

The airbag warning light has come on repeatedly for the past 8 months. The dodge service dept was initially unable to determine the cause. They have now determined that the steering wheel clockspring has malfunctioned and must be replaced.*jb

NoNoN NoneNone20050808

The rack and pinion steering has failed, only to one side so far--to the left, making it very difficult to steer and/or turn to the left. At 51,000 miles, i believe this is very premature for a failure and can become a very serious safety hazard. Chrysler will not cover it under warranty. Therefore, if other owners have filed complaints and/or requested repairs to this issue, i believe a recall is justified to prevent accidents and prevent very serious injury. *nm

NoNoN NoneNone20050713

Air bag light remained on all the time. Brought van to dealer knowing that their had been large recalls of vans with airbag problems in the past. The clockspring needed to be replaced. Company claimed that there was no recall for 2002 models. This seems to be an ongoing problem for dodge and should be covered by them. Also not covered under the warranty. Also problems with the rear windshield wiper motor breaking. *jb

NoNoN NoneNone20050630

2002 dodge grand caravan air bag light illuminated on the dashboard for two days.***no answer required***. *mr six months after the vehicle was purchased a faulty clockspring caused the air bag light to illuminate. *nm

NoNoN NoneNone20050614

7/31/05 consumer products safety commission daimler chrysler motors corporation to whom it may concern: i have a 2002 dodge grand caravan se that was designed and built with a dangerous defect. The tail light lenses or covers have been glued on but the glue has failed on both tail lights and both covers have fallen off onto the freeway exposing the bright white light bulbs and dropping a large plastic lens onto the freeway. When the first one fell off my wife stopped on the freeway and picked up the lens. What a great way to get killed. The second time i was driving at night on the freeway and heard a noise but did not stop until i left the freeway. The dealer sells the entire light assembly for $ 99.00 but the lens cover is not sold separately. Looks like a good fundraiser for the dealer but a dangerous situation for everyone on the road. The problem is the new lens has the same design and was built the same as the original one. I talked to the sales clerk at the dodge parts counter and he said "we have sold a lot of these lately." so this is not an isolated incidence. It is only a matter of time before people are injured because of this problem. If the daimler chrysler motors corporation acts responsible and solves this problem quickly lives can be saved and injuries avoided. This is the first time i have noticed a lens cover for a vehicle light cover that was not attached with screws. The good thing is there is a simple solution to solve this problem. Drill two holes in the plastic lens and install two screws as i have done to the lens cover retrieved from the freeway by my wife. After discovering this problem i feel a responsibility to notify as many people as necessary to help solve this problem. Thank you for your time and consideration on this matter. *jb

NoNoN NoneNone20050524

Car was bought used form kia deal 7/1/2003 a little under 2 yrs left on warranty have done regular maint. Per mfg spec. Went on vacation to main 5/12/05 came back 5/21/05 and found transmission fuild on garage floor. Went to i went to mech (pep boys) because thougth when i had transmission flush per dodge spec that someting wasnt right. Mech said that it wasn't anything thay had done and that thay coundnt fix it i had to go to dodge it was a spec. Valve that was leaking and thay need tools that thay didn't have. I told them that it was just 9 days out of warranty..I have had four recalls on this van and thay have fix all problems .I just think dodge should pay for the repair. It going to cost me 500.00 to fix it. I would understand if the van had more miles on it but it only has 35863 miles in three years. When i bought it had 17,000 mile i work 7 miles from work. I cant see why this should have his problem. My son work for atc bus company any thay have had the same problem with these vans and have to be change out at less then 35,000 mles. If you could help me out with investagating this matter thanks vyonnee szalai ebitt 43720 serenity court lancaster ca 93535

NoNoN NoneNone20050510

Tl* the contact owns a 2002 dodge caravan. The contact stated while driving various speeds, the gear shifted from drive to neutral independently. The failure recurred numerous times over the years. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 20,000.

CrashNoN 1 InjuredNone20050510

Dt: the consumer's vehicle hit a semi trailer at about 20 mph and the frontal airbags did not deploy. The driver tried to brake, and the impact was in the front of the vehicle. The bumper was moved back 8 inches, the transmission, the cooler and radiator were bent over the motor. Consumer has filed a complaint with chrysler, and they sent an investigator to see the damage and take pictures. The van was totaled. There was 1 injury, the injury would not had been as bad if the airbags would have deployed. The passenger suffered internal injuries, bleeding, and bruising due to seat belt failure. *ak

NoNoN NoneNone20050429

The consumer received a recall notice about moisture from air conditioner that may enter into radio and cause a short circuit or possible radio/left speaker fire. The vehicle was taken to the dealer who fixed the vent but not the radio. *nm

NoNoN NoneNone20050426

Contact stated: while driving slowly during a u turn to park going about 3-4 mph the rear driver's side hub fell completely off. Normal weather conditions. Took vehicle to toyota of dallas dealership. The hub was still attached to the tire. Upon observation 1/2 of the bolts still screwed into the hole, the other two were laying out in the street, two bolts were missing. Massive rust built up implied there was never a bolt inside. An investigator confirmed that it looks like two bolts were never in the spindle , and caused excess stress on the two bolts, and caused them to snap in half, causing the hub to come off.*ak

NoNoN NoneNone20050413

Air bag light flashed while driving. Dealer fixed problem by replacing clock spring. This problem occurred twice around 5,000 and 40,600 miles. This is a recall for older model year, but not 2002 model year. *ak

NoNoN NoneNone20050315

Driver's side airbag light stayed on. Dealer made a diagnostic check and concluded that the airbag system in the car would be inoperable unless the airbag was replaced at a cost of $900.00. When i protested i was informed that the manufacturer would pay for the airbag, but not the labor, $400.00. Since this was a clear violation of vehicle safety on a 3 year old car, it would appear to be recognized by the manufacturer as such, then i appeal for a recall on the grounds of manufacturer's negligence. *ak

NoNoN NoneNone20050311

2002 dodge caravan sport. 1) vehicle equipped with tilt-wheel. Driver attempted to ajust wheel. (2) tilt-wheel would not lock into place, leaving steering wheel "flopping" up and down. Extremely difficult and unsafe to drive vehicle in this condition. Almost caused loss of control/accident.*ak

NoNoN NoneNone20050228

Vehicle vibrated severely while driving at any speed. Vehicle has not been inspected at this time. Consumer anticipated one of the front wheels may come off while driving.*ak

NoNoN NoneNone20050223

Safety recall-radio vent slots, d48 on dodge caravan is an unsatisfactory fix. Placing tape over the radio vents will cause the radio to overheat in florida! A fire is possible. *nm

NoNoN NoneNone20050213

Vehicle air bag light would stay illuminated while driving. The vehicle was taken to the dealer. The dealer informed the consumer that the passenger's seat belt tension needed replaced. *nm *sc

NoNoN NoneNone20050206

While vehicle was parked driver noticed a liquid leaking from underneath the vehicle. Driver was unable to turn the steering wheel. A loud clanking noise was coming from the front. Driver took vehicle to the dealer for inspection, and mechanic determined that the steering hoses and transmission shaft needed to be replaced. Then, driver informed the mechanic that the problems still occurred, and had not been resolved. *ak

NoNoN NoneNone20050126

On january 27, 2005, while driving on a local interstate, the axle broke, rack and pinion, and the cv joints and boots on my 2002 dodge caravan which was purchased new, which almost caused a horrible accident and great bodily harm to my wife who was driving, our children ages 6yrs and 4yrs, and other traveling vehicles in her path. In addition to this the vehicle has a gas exhaust problem. Diamlerchrysler supposedly repaired the exhaust problem by replacing the catalystic converter in aug 2004 but the engine light stays on constantly, the axle was repaired on 2/2005 but not the other problems mentioned above.

NoNoN NoneNone20050109

Consumer's air bag light came on and stayed on. Consumer took the vehicle to the dealer and the clock spring was replaced. This vehicle was not included in the clock spring nhtsa recall 04v480000 due to vin. *ak

NoNoN NoneNone20050106

Starting at approx. 40,000-45,000 miles there was a thumping noise under driver side feet. Thought maybe was tires,they were replaced at 54,000 miles. Noise was still there. Took to dealership. Had for about a week, first diagnosis was ball joints, tie rods, a-arms. Covered under extended warranty had to pay $100 deductible. No more than a week later still there, called and made an appointment. Diagnosis second time was struts, stabilizer bar, bushings. Again, covered under manufacturer warranty but still had to pay another $100 deductible. Even though still part of same problem. Now a week later, problem again persists but worse. You can just sit in the van and shake it and hear the actual noise instead of having to drive it. Again, i now have to take it back to the dealer for another appointment. *jb

NoNoN NoneNone20050104

While vehicle was parked rear liftgate glass shattered. Dealership was notified, but did not resolve the problem. *ak

NoNoN NoneNone20050102

The headlights flickers; once they went out completely for about five seconds. This has occurred about 20 times since november 2004. There is no time pattern as to when the headlights would go off. The dealer knows that the headlight switch is the problem. The manufacturer told the dealer that they have a back order of over 800 switches and that no one is making the switches.

NoNoN NoneNone20041202

We have had the power steering pump changed four times. On 7/22/03, we brought the van into westway dodge, because we had a loud noise when turning. They conducted technical service bulletin 19-006-02 and installed a longer power steering hose. On 7/31/2003, we again brought it in to westway, because the power steering pump was making a moaning sound. They diagnosed it as low pressure output and replaced the power steering pump. On sept. 15, 2003 we brought it in for the power steering coolant line recall. After that time, the dealer advised us that it was still making noise but it would go away after the lines got broke in. We have experienced continued noise and the steering wheel, at times, is difficult to turn. November 26, 2004, we took our van in for the upper power steering pump recall. We brought it to mack massey dodge at 950 crockett, el paso, tx 79922. Our service representative was ralph garcia (telephone 915-231-4193). He arranged to have the recall done. I also asked him to investigate a loud noise when the steering wheel was turned. On or about november 27, 2004, the upper power steering pump was changed. They also replaced the pump and test drove the vehicle. I was told by mr. Garcia, that the pump leaked and completely fell apart?. Mr. Garcia stated they would change the pump again, check it for leaks. We picked up the vehicle on november 29, 2004. On december 3, 2004, while driving to phoenix, i experienced a check engine light & warning tone. I drove the vehicle to las cruces, nm and took it to the sandoval dodge service center, which was closer to me at the time. Mr. Rudy sandoval ( phone: 800-499-1403) had the vehicle checked. I spoke with mr. Sandoval today, (12/6/2004) and he stated their repair department had done the upper power steering hose recall and also found the power steering pump to be leaking and it would need to be replaced. It is still being repaired as of 12/7/2004. *jb

NoNoN NoneNone20041130

The consumer heard a shuttering noise coming from the front right tire when turning the steering wheel to the right. The rack and pinion was replaced but the problem still existed. *tc the consumer was told the power steering was the problem and had already been replaced. Also when the a/c was turned on, it made a loud noise. *sc *jb

NoNoN NoneNone20041111

Most of the hoses are leaking due to plastic clips not holding in cold weather.*ak

NoNoN NoneNone20041108

While driving the consumer would smelled burnt wires. Also, the interior lights would flicker intermittently. The dealership was notified, but did not resolve the problem. *ak there was also a buzzing noise while driving. *jb

NoNoN NoneNone20041106

Power steering does not operate, making it difficult to maneuver the vehicle. Consumer took vehicle to dealer for a checkup, and results showed that the rack and pinion needed to be replaced. This was the second time that vehicle had to be repaired for the steering.*ak

NoNoN NoneNone20041104

Vehicle was making a right hand turn when all of a sudden the power steering failed, making it hard to turn. *ak

NoNoN NoneNone20041103

Brought my 2002 dodge caravan in for a recall replacement on the upper power steering cooler hose , i left the dealership thinking my van was okay boy was i wrong the next day my van started pouring powersteering coolant on the ground and it made a horrible whirling sound , i contacted dealership an was told to bring in and i did but when i got at the dealership they acted like i never called and said they would not look at my vehichle , well i demanded a look before i left and was told there are no problems and if there were they would not cover them due to there stupidness that they dont have time and if problem still persists to bring back in a couple of days , keep in mind my power steering fluid is leaking horribly everywhere and that is what i was there to fix in the beginning because it would catch fire , so i took to another dealership and they told me that my rack n pinnion power steering was burnt up due to faulty installers of the hose . I am going to a different dealership to get the problem fixed correctly and for free . Daimer chrysler has been notified of the discrepancy and told me to take to another dodge dealership . So dont deal with elder randall autoplex in marshall, tx.. They do not give u information on the repair being done and u have to complain to get it, supposedly they are mailing it to me - who knows . I will not buy another dodge ever again they are unreliable and dishonest people.*ak

NoNoN NoneNone20041026

Consumer complained about a serpentine belt problem. He had the serpentine belt repaired at least 3-4 times, but it kept coming off. When this happened everything shut off. This was dangerous because consumer could be in heavy traffic and if the belt shut off, consumer could get hurt.*ak

NoNoN NoneNone20041024

Front end noise, flutter to a front end clunck sound more on right side. Sound was light at 23000 miles then now at 52000 very load sounds like something going to fall out or off van. Found the front stab. Bar bushing passenger side egged out causing bad clunck. These items seemed to fail very early seeing this van is on interstate most of the time.*ak

NoNoN NoneNone20041018

While driving, the srs air bag light illuminated on the dashboard and remained on. The consumer drove it to the dealer for inspection. The mechanic informed the consumer that the clock spring needed replacement. Please fill additional information. *jb

NoNoN NoneNone20041014

Consumer received recall 04v386000 concerning power steering fluid leakage: took vehicle to the dealer on three separate occasions, and consumer continued to smell some type of fluid burning, and steering wheel felt loose while driving. Consumer was not able to provide the dealer information at this time.*ak

NoNoN NoneNone20041013

The consumer received a recall for the clock spring. ( i could not find it in the recall section). They also stated that they have been having problems with their vehicle. The consumer stated that the horn has not blown in 3-4 mos. They also stated that the air bag light stayed on, this has also been happening for the same length of time. They stated also that they took the vehicle to the pvt mechanic, but because of the cost could not afford to have the vehicle checked. *jb

NoNoN NoneNone20040929

Dt: the consumer stated that battery acid had leaked onto the wiring harness, causing electrical failure. The dealer confirmed this problem. The manufacturer offered to pay for half of the repairs. The contact had not taken the vehicle to the dealer for repairs yet. *ak (11/21/05) the driver's side window intermittently failed to go up and was reported numerous times to the dealer, but they were unable to duplicate the problem. The reverse light had become intermittent while the vehicle was in motion. Also the fan, windows and the radio failed to operate when the a/c or defrost was turned on. This all linked to the battery dripping acid onto the wiring harness. Also, the rear driver side tire had a slow leak. The vehicle had been repaired on 10/21/05 *sc

NoNoN NoneNone20040923

When the headlights are in use they would flicker intermittently. The headlights also went out completely for about 5 to 10 seconds on two occasions. The dealership was notified, but did not resolve the problem. *ak *sc

NoFireN NoneNone20040908

'recall campaign' issued for 2002 dodge caravan radio vent slots (code d48). Caravan caught on fire. *bf the consumer's purchased another vehicle from the dealer since they refused to accept responsibility for the fire. After the vehicle caught on fire the consumer received a recall notice. The notice was on all 2002 caravans for a potential defect which could result in a fire. The consumer would like to be reimbursed for the cost of having to get another vehicle. *nm

NoNoN NoneNone20040824

While sitting at an intersection and then applying the accelerator pedal vehicle hesitated then stalled. Consumer restarted vehicle, and drove it to the dealer for inspection. Mechanic claimed that the problem could not be duplicated. *ak

NoNoN NoneNone20040819

While applying the brake pedal vehicle stalled. Driver was able to restart the vehicle. While driving in inclement weather windshield wipers failed . This caused poor visibility to the driver. Vehicle was taken to dealer for inspection, but mechanic could not duplicate the problem. *ak

NoNoN NoneNone20040731

When driving the vehicle through varying speeds the vehicle shifts improperly. Sometimes it is an extremely hard shift between second and third gear at speeds of 20-30 mph where the vehicle will pull back and then lurch forward and a loud thud occurs. It shifts improperly with the same actions when it shifts down into first gear when attempting to stop. It also shifts erratically between 3rd and 4th gear on the expressway at speeds of 55-65 mph. However these issues are not consistent and the problem doesn't occur every time the vehicle shifts in to these gears. The first time the vehicle was taken into service they identified the problem as a bad transmission program. However, after they claimed to have "fixed" the issues, my vehicle' s transmission problems worsened instead of improving. Since then the vehicle has been in for service two more times where the dodge mechanic said they cannot duplicate the problem i am having, and refused to fix my vehicle. They will only drive it around the block and if it doesn't act up they send it home and say there is no problem. *ak

CrashNoN NoneNone20040726

Vehicle was parked in a parking lot with the engine running, consumer stepped out of the vehicle to move an object out of the parking lot, and vehicle popped out of park into reverse. This caused the vehicle to roll backwards and hit another vehicle before stopping. *ak

NoNoN NoneNone20040721

1. After leaving my 2002 dodge grand caravan (approx. 48000 miles) in long term airport parking for 12 days i drove two and a half hours home. Nothing of any consequence happened on the way home. * 2. At home i noticed that the brake lights were stuck on the on position. I do not know during what part of the trip the brake light got stuck on and fortunately i did not get rear-ended. However, a brake light that is always on increases the risk of rear end collision. 3. The next day i brought the car to my local dodge dealer. They said something that some brake light switch had been kicked off or on and said that i must have done something to make the switch keep the brake light on like kick it or something like that. In fact, nobody kicked the brakes or anything like that. The car just malfunctioned. The local dealer and chrysler are unwilling to consider the safety consequences of the mal function. I was charged for whatever it was the dealer did to fix the problem. Note i left the oem box on this form on the default setting of "no." i did this because i do not know what oem means. Please call if it makes a difference with this safety complaint. Thank you. *jb

NoNoN NoneNone20040719

The van has an ongoing electrical failure which results in the headlights, dashboard lights, and other components malfunctioning. They either don't function at all or don't function properly. The dealer/mechanic replaced the pcm in attempt to correct the failure. It didn't work. There is a current investigation on this issue, pe05004.*ak....Replaced power steering reservoir and hose. Could not duplicate a fuel gauge problem. *ak

NoNoN NoneNone20040710

During routine inspection dealership informed the consumer that steering wheel froze which was causing heavy vibration. The problem was not resolved. *ak

NoNoN NoneNone20040630

Consumers wife has difficulty getting in and out of the vehicle since she has no handle to hold. If the manufacturer placed handles on the passenger side of the door it may be easier to enter and exit the vehicle. The consumers' requires assistance when entering and exiting the vehicle. *nm

NoNoN NoneNone20040620

The air bag light stayed on after the clock spring was replaced some time ago.*ak

NoNoN NoneNone20040619

The air bag light would come on and go off intermittently while driving. *jb

NoNoN NoneNone20040601

Contact stated: contact received a recall on the steering column. She had the steering column replaced twice, but was still is messing up. While turning the wheel in either direction it made a noise. Contact has the last recall letter and she could get the service invoices from dealer if we needed them.*ak

NoNoN NoneNone20040601

While driving 55 mph driver side seat back collapsed. Consumer was able to maintain control and get off the road. The dealer refused to repair the seat. *ak

NoFireN NoneNone20040530

While driving approximately 25-30 mph noticed smoke coming from under the hood on passenger side. Had slowed down ,and smoke came from vents. Pulled over, and everyone got out of vehicle. Consumer popped open the hood and flames shot out. Fire department arrived and extinguished the fire. Preliminary analysis by fire department indicated that fire was caused by engine fuel valve. *ak

NoNoN NoneNone20040511

Dt the vehicle has been fixed, but it could be dangerous. The consumer could hear a noise when shifting gears. The consumer brought the vehicle to the dealer and they foundthat the axle nuts were loose. Three months later the consumer had to bring the vehicle bafck to the dealer for the same thing. They said that the nuts had just come loose and were not sure what caused it. This happened on may 12, 2004. The consumer was charged both times to have it fixed. *ak *mr

NoNoN NoneNone20040427

The a/c unit leaked down the firewall on the inside passenger side of my caravan and ruined the carpet. It was repaired in feb. 2003 under warranty. In march 2004 we noticed mold on the floor . The same thing had happened again. Chrystler knows that they have a problem with this because they put out a tbs 24-008-02 to fix it. Problem is it doesn't always work (according to service reps.) we are sueing them to fix it again. *ak

NoNoN NoneNone20040412

While driving at 55 mph a loud clanking noise was heard coming from the passenger side wheel. The steering wheel shook violently. Consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. Mechanic replaced the pads and both frontal rotors, but the problem still existed. *ak

NoNoN NoneNone20040406

Vin # [xxx]. I will bringing my van to ray brandt dodge for at least the 4th time because the airbag light keeps coming on. My clockspring has been changed twice, once under warranty and 2 weeks ago at my expense. Yes, i frequently have problems with my horn and my cruise control. I thought it was me not pressing in ther right place. *ak updated 07/30/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6)

NoNoN NoneNone20040317

When shifting gears at low speeds transmission would locked up. Dealership was notified, but did not resolve the problem. *ak

NoNoN NoneNone20040313

Intermittently while driving at night driver noticed that the headlights were inoperative. This caused poor visibility to the driver. Vehicle was taken to the dealer for inspection numerous times, but mechanic could not duplicate the problem at this time. *ak

NoNoN NoneNone20040301

Rear shoulder seat belts did not work properly. The automatic locking retractor for the shoulder belts did not lock properly. Dealer examined the belts and could not explain why the retractor did not lock. *ak rear seat belts doesn't lock when brakes are activated. *la

NoNoN NoneNone20040218

This is the 3rd time in 20 months that i have taken my 2002 dodge caravan ex in to the dealer for service. The abs light comes on and stays on. The dealer claims the problem is due to the abs sensors failing.*ak

NoNoN NoneNone20040217

When steering wheel is turned it makes a squeaking noise like it is rusted. Vehicle had been to the dealership on 3 separate occasions, but they failed to inspect the steering wheel.*ak

NoNoN NoneNone20040216

While driving 30 mph transmission light flashed on the dashboard. A loud noise was heard coming from underneath the vehicle. Consumer was able to drive the vehicle to the dealer for inspection.*ak

NoNoN NoneNone20040101

Headlights/ interior dash board lighting flickering. During the day time hours the dash board lights seem to surge. The power for the 12 volt outlets in the car when braking take off times. In the evening hours the headlights will flicker on and off without cause during normal driving times. The flickering will not be stopped by turning off the headlight control switch and sometimes the switch will not operate the headlights at all. I have not gotten any answers from the dealership and have decided to wait and see if you come up with a solution to the problem. Thank you for reading this submission. *jb

NoNoN NoneNone20031231

Tl* the contact owns a 2002 dodge caravan. The contact stated that there was corrosion on the rear driver and passenger side wheels. The contact heard a loud noise and took vehicle to a private mechanic for an inspection who stated that the driver passenger side mount was corroded and almost fractured. The vehicle was not repaired. The failure was not reported to the manufacturer. The failure mileage was 150,000. The current mileage was 172,000. ..Updated 08-07-13 *bf

NoNoN NoneNone20031231

Rack and pinion steering failed after being replaced six months earlier. *ak

NoNoN NoneNone20031225

My 2002 dodge caravan air bag light is on again! This will be the 2nd time within 10 months! The airbags will be deactivated by spring time if i have to do it myself! I will never buy another new vehicle with a working airbag system either!

NoNoN NoneNone20031113

Ignition locked without warning. Dealer stated that electrical system malfunctioned.*ak

NoNoN NoneNone20031031

I bought a used vehicle from a dealership. The front passenger side buckle seemed to be defective and usually didn't latch at all. *ak

NoNoN NoneNone20031027

After 8 repair attempts there continued to be a ticking noise in the steering column upon tight turns, such as parking lot maneuvers. This is most noticeable on high temperature days. There is a less noticeable tick in the steering column at 25-30 mph slight correction steering.*ak

NoNoN NoneNone20031022

When turning the steering wheel towards the right steering wheel locked, causing the consumer to lose control of the vehicle. *ak

NoNoN NoneNone20031014

The first failure was the airbag light staying on continuely. I had it repaired a few months after buying the vehicle new. Less than six months later, the light stayed on again. We had moved to ashland and it was repaired there. Within a week of having it repaired, i tried to use my horn and it did not work. They couldn't fix it at my convience, so i had to wait a few weeks to get it repairs. Now, my windows sometimes go up and down and sometimes they do not. My van is less than 2 years old and already, i have had to borrow someones car because mine was in the shop. This should not happen with a new van with less than 25,000 miles on it. Debbie waggoner [email protected]

NoNoN NoneNone20030926

While driving on a dirt roads dirt and rocks seeped through the ventilation system into the vehicle. *ak

NoNoN NoneNone20030918

While driving at 60 mph transmission failed without warning. *ak

NoNoN NoneNone20030915

Puncture in gasoline tank and defective bearing in alternator.*mr *cb the brakes were in need of replacement as well. *jb

NoNoN NoneNone20030911

The rear seat belt buckles do not latch. *ak the consumer stated while driving, the rear seat belt which was holding a child safety seat became unbuckled. *jb *nm

NoNoN NoneNone20030902

While driving power steering hose failed without warning. *ak while driving at 25-30 mph vehicle's steering wheel started to lock up. The rack and pinion system was replaced to remedy the problem.*mr

NoNoN NoneNone20030901

I noticed grease on the garage floor near the left front tire. Took to dealer for assessment and learned that i need new rack and pinion steering -- with only 17,000 miles on the 2002 dodge caravan! I have been told not to drive the vehicle much in the next two days, and they will replace the r&p steering at that time.What if i hadn't paid close attention to the grease near my tire????*ak

NoNoN NoneNone20030818

Problems with transmission slipping on vehicle.*mr the transmission and the computer system that controlled the transmission encountered numerous problems. The transmission slipped while the vehicle was being driven and the transmission did not change gears properly. The vehicle has been taken to the dealer for repairs on three occasions for the transmission but to date the problems still exist. The check engine light illuminated. The speedometer failed. *nlm

NoFireN NoneNone20030731

Consumer purchased a 2002 dodge caravan in 2001, and drove it on a trip. While on the trip back driver side rear speaker caught on fire. Put fire out with bottled water. Consumer and husband took vehicle to the dodge dealer in mobile alabama, and had it repaired. Dealer told consumer that the cause of the fire was defective wiring. Dealer in mobile, alabama had vehicle, and will not release it until consumer signed a statement clearing the dealer from any liability. *ak

NoNoN NoneNone20030723

Consumer called complaining that the seat belts which are located on the sliding doors are not safe for the passenger. Dealer notified. *ak

NoNoN NoneNone20030721

Complaint received via e-mail. We had the power steering pump changed four times. On 7/22/03, we brought the van into westway dodge because it made a loud noise when turning. They conducted technical service bulletin 19-006-02 and installed a longer power steering hose. On 7/31/2003, we again brought it in to westway, because the power steering pump was making a moaning sound. They diagnosed it as low pressure output, and replaced the power steering pump. On september . 15, 2003 we brought it in for the power steering coolant line recall. After that time, the dealer advised us that it was still making noise, we experienced continued noise. At times, it was difficult to turn. November 26, 2004, we took our van to dealer for upper power steering pump recall. We brought it to mack massey dodge at 950 crockett, el paso, tx 79922 for recall repairs. They also replaced the pump and test drove the vehicle. Also, found the power steering pump was leaking, and it needed to be replaced.*ak.....Power steering pump wa schanged four times, three of thos etimes was during recalls. Despite the repairs the power steering pump continued to be noisy, and steering wheel, at times, is difficult to turn. *ak

NoNoN NoneNone20030714

While driving around turns steering wheel would lock up, causing driver to lose control.*ak

CrashNoN 1 InjuredNone20030625

Consumer stated rotors had uneven wear. The dealer insisted the wear was normal. *ak there was an accident as a result of brake failure. One dealership stated the brake system locked which caused severe pressure on the rotors which caused them to break down. *ph *jb

NoNoN NoneNone20030615

Power steering pump makes a loud whin or growl when turning. This is intermittent and the dealer cannot duplicate. I have driven the vehicle 25 miles to their shop with the sound but by the time they get their tech out to check it, it quits. Another mechanic has heard it and suggested it is a pressure resistence valve. The dealer changed the pump approx 15 months ago and it quit for about 3 months then it began again. It has gotten increasingly more often and louder. The dealer says that the manufaturer will not allow another "random" change of the pump under warranty. I have about 4000 miles left on the 36,000 mile warranty.*ak

NoNoN NoneNone20030609

Dt: 2002 chrysler dodge minivans are prone to leaking water into the passenger side foot well area when the air conditioner is operating. This problem has happened for the past three years, and has been fixed three times by the dealership. The consumer had to pay after the warranty ran out. The air conditioner compressor failed prematurely. The consumer has had the compressor replaced, the warranty paid for that. The compressor failed in june of 2005. The vehicle has 69,000 miles. The leaking depended on how much the air conditioner was used. *ak *sc *jb

CrashNoN NoneNone20030603

Consumer was involved in a front collision while driving and neither air bag deployed. Dealer notified. *ak

CrashNoN NoneNone20030527

When vehicle was not running, it rolled down a hill at 40 mph and airbags did tot deploy. Dealer notified. *ak

NoNoN NoneNone20030518

The vehicle will not go higher than 30 mph, anything over may destroy the engine. Tvehicle is sticking in second gear. *ak

NoNoN NoneNone20030512

Dt*: the contact stated while driving 50 mph on normal road conditions the air bag light illuminated as an alert that air bags sensors were not activated. The vehicle has been taken to the dealership eight times. The contact expressed concern that lemon laws do not apply when the purchase transaction was more than two years old eventhough the vehicle has only 50.000 miles

NoNoN NoneNone20030413

When the consumer jacked up vehicle, the jack bent which caused the vehicle to collapse to the ground. *jb when the consumer jacked up vehicle, the jack bent which caused the vehicle to collapse to the ground. *mr

CrashNoN 3 InjuredNone20030315

The reason i'm writing this is because 'm trying to find out the proper steps to take to have an investigation on the failure of the seatbelts and seats. On the 16th of march 2003 my family and i were in a terrible accident in corpus christi texas. We were heading home to new braunfels texas when i ran into construction and the flow of traffic came to a stop and a full size van rear ended my minivan at about 30mph. In the car i had my pregnant wife, mother, dad and 2 year old daughter. The car was a 2002 dodge caravan and my daughter was strapped into the car seat and everyone else was using their seatbelts. My moms seatbelt which was located on the center bench seat directly behind the passenger seat came undone. It held at the initial impact but gave way after that. Two things that saved her were my arm and my father's seat which is the second problem i have snapped back and broke and pinned her legs and prevented her from flying through the windshield. My seat and her center bench seat also snapped back and injured my daughter. *nlm

NoNoN NoneNone20030129

The vehicle slid on some ice and the front axle broke in half. Dealership worked on the power steering prior to the incident. *tt *jb

NoNoN NoneNone20030108

The vehicle continued to experience problems with the power steering pump, which was replaced 4 times. *jb

NoNoN NoneNone20030101

Intermittently headlights go out without warning. Once both headlights went off for about a second. Consumer was afraid to drive at night time. Dealer has inspected several times and could not duplicate or correct the problem. Please provide further information. Ts

NoNoN NoneNone20021126

On november 27, 2002 i purchased a used dodge caravan 2002 that would not stay on and it has been in and out of service since then. Today jan 19,2003 it is in service since last monday and i have not received a phone call or anything of the sort. This van has had this problem since the beginning and noone will help me. It has turned off three times and i went to speak to my sales rep tom zulli who did not help then i spoke to mike in service and he does not help and rob upson the general manager who was very nasty because i asked him for a replacement van or a refund. The name of the dealership is neil dodge at 1788 route 112, medford ny 11763. I feel as if if i do not have any rights i have reported them to better business bureau and consumer affairs, daimler chrysler noone is helping me. I gave a 10,000 deposit and i have driven my van a total of one week and i am going on my second payment but i do not have my van. This last time i picked it up after it being in service for 3 three weeks the very next day it would not turn on. When i called neil dodge it took them 3 days to pick it up and when they did, i had to call more than 5 times that day. They have had the van over a week and still not one call. They have given me a rental in the meantime and according to rob upson they do not have to. It was done as a favor. The catch to this rental is that i have to pay $13.00 a day for insurance since 12/28/02. I still have the rental because my van is still in repairs and noone knows what is wrong with the van. When i purchased the van mr. Tom zulli told me the prior owner of this van returned it because he could no longer afford to pay it. When i called daimler chrysler they informed me it was a rental, of course they gave me a paper saying so, which i signed not knowing but they gave more than 10 forms to sign how was i supposed to know that i was being tricked. Please help me as i am feeling very helpless and as if i do not have any rights at all.

NoNoN NoneNone20021119

Consumer states battery service light came on indicating highs voltage or low voltage. Dealer has inspected the vehicle several time and could not duplicate or correct the problem. Ts the consumer stated that the air bag light would come on while making turns and during normal driving. (the battery system failure and fuel tank both had recalls) scc

NoNoN NoneNone20021014

Consumer stated while driving, the middle passenger seat came off the tracks.*jb

NoNoN NoneNone20021014

While driving at 30 mph across some railroad tracks, consumer states" the vehicle had a tire blow out on the passenger front. All 4 tires have needed replacing under 11,000 miles. Manufacturer of tire says the tires can't be upgraded, and no other tire manufacturer makes this tire. Michilan mx 4 P21560r17 dotb9kx dvmx2500. Please provide any further information.Ts

NoFireN NoneNone20021006

Consumer states the vehicle was parked over night, when something ignited and caught fire. Consumer states it was the electrical wiring system in sliding door caught fire. Consumer states dealer is replacing door, consumer feels vehicle is not safe. Please provide any further information. Mr

NoNoN NoneNone20020924

Consumer states that while driving consumer notice the rmps had risen. Consumer looked down and noticed the vehicle had shifted to nuetral all on its own. Cause is unknown. Please provide any further information. *mr

NoFireN NoneNone20020917

Consumer states that while driving at 20 mph and no warning the rear inside (driver side rear speaker) of the vehicle caught on fire and the consumer was force to pull over. The vehicle was totaled. Sc.

NoNoN NoneNone20020913

Seat belt buckle behind the driver broke .*ak

NoNoN NoneNone20020814

While driving under 5mph and with no warning air bags deployed for no reason. It could have caused consumer to have injuries. Dealer notified.*ak

CrashNoN 1 InjuredNone20020731

I had purchased a 2002 dodge caravan se and immediately after it was back in the shop for repairs. I heard a noise in the window and the dodge place told me it was nothing not to worry about it. Also i have made several trips to the dodge place for the brakes (replaced 6 times ) , sliding door doesn't stay latched and always slides and hits my children while getting in or out of the vehicle, the drivers side seat belt comes undone for no reason (it wont stay latched), i had a flat and the tire jack broke while jacking up the van, i was stopped at a red light and all of a sudden my van just proceeded to go and i no control other than running in a ditch to stop, the van always drifts to the right when driving and dealer said it not faulty that's how its made to do, i had 7 sets of tires and the dealership said they couldn't find anything wrong with this vehicle , i had an alignment done 4 times because of the drifting and tires wearing out so often, i have had the ball bearings replaced 2 times, i had the ac recharged with freon 2 times it just wouldn't keep cool, the back defroster sometimes doesn't defrost making it impossible to see while driving, bad smell coming from van it smells like a skunk and it makes it hard to breathe. *nm

NoNoN NoneNone20020724

While driving the rear side vent window explored in an inward poistion .*ak

CrashNoN 2 InjuredNone20020614

While slowing down consumer's vehicle was rear ended at about 40-45 mph, and driver /passenger seats collapsed on impact, causing driver to fall on to child and injuring child, the passenger in the front seat hit the back of his head on the mounted portion of the seatbelt.*ak *nlm

NoNoN NoneNone20020604

While traveling on highway and without prior warning middle seat belt in rear of passenger seat became unbuckled. Dealership is aware of problem.*ak

NoNoN NoneNone20020514

While driving back door unlatched and opened after being tightly locked.*ak

NoNoN NoneNone20020507

Lighting system was malfunctioning intermittently when putting headlights on. Fog lights turned on and off or high beams, etc. Also, headlights will come on by themselves.Consumer was afraid that headlights or other lights may fail to operate when in use at anytime. Contacted dealer.*ak

NoNoN NoneNone20020502

Consumer states when braking the vehicle would pull to the left. Dealer notified and made some ajustments. Feel free to provide any further information. *mr

NoNoN NoneNone20020430

While driving vehicle completely shuts off. This has happened 4 times. Consumer contacted the dealer, and was told there was nothing they could do . *ak

NoNoN NoneNone20020430

Air bag light illuminated on dashboard. Dealer has been notified. However, mechanic can not duplicate the problem. Dealer has serviced problem 3 times.*ak consumer adds air bag light is on constantly. Occasionally goes off for a few miles. Vehicle is leaking power steering fluid. *tt

NoNoN NoneNone20020404

Consumer states that vehicle has problems with the air bag light coming on the panel all the time.Vehicle has been at the shop 4 times and problem still persist. Nlm

NoNoN NoneNone20020223

2002 dodge caravan 5700 miles, not a typo five thousand seven hundred miles! Airbag light is now on and staying on. Key chrysler is going to look at van feb 25 2002. From reading other posts i dont have much faith in them fixing the problem. Personally i think airbags should be totally optional!

NoNoN NoneNone20020114

Dt: 2002 dodge caravan. The headlights on my 2002 dodge caravan flashed off and on intermittently driving at night.. Had this problem since purchasing the vehicle. Had not had any accidents. There has not been any property damage nor police report was taken. The vehicle has the original headlights. *ak updated 11/16/2005. *nm

NoNoN NoneNone19001231

Wrong vin number on recall letter, consumer requested a new letter for clockspring recall. *bf the dealer refused to repair the recall clockspring because the vin number on the recall letter was incorrect. *nm

NoNoN NoneNone19001231

Consumer received third recall notice for 2002 dodge caravan. The air bag light illuminates on the dash on and off, and there are problems with the transmission.***no answer required***. *mr the check engine light also illuminated. *nm

NoNoN NoneNone

While driving, the vehicle had vibration in steering wheel. The dealer was unable to correct the problem. Consumer states that the cause of vibration was reduced tire pressure by the dealer. *yh

NoNoN NoneNone

Consumer states whiles driving airbag lights comes on radmomly. The dealer they stated that the clock spring comes loose disabiling the airbag. Contacted 2 dealer for parts cannot get due to the fact it is on back order. Nlm

NoNoN NoneNone

Dealership informed consumer that the clock spring needed replacement. Please describe details. *mr

NoNoN NoneNone

The vehicle stalled intermittently.*ak *jb

CrashNoN NoneNone

2002 dodge caravan rolled back while in park and hit a tree head on. None of the air bags deployed and the steering wheel never locked. *mr ph *jb

NoNoN NoneNone

Consumer states while traveling at 55 mph heard a grinding noise in front of vehicle. Consumer pulled over, checked the vehicle. Consumer restarted vehicle, and it would not go forward, only backwards. *ak

NoFireN NoneNone

Rear driver's side speaker caught on fire while driving. Dealership indicated that this was caused by a power surge in the system. The speakers were original equipment.*ak

NoNoN NoneNone

Electrical system malfunctioned, causing right turn signal to come on when the left signal is engaged and visa versa/fuel gauge to read the incorrect fuel level, and windshield wiper switch not to respond to the correct speed.*ak

NoFireN NoneNone

After parking the vehicle in the driveway for one hour consumer noticed flames coming from around the running board. *ak

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