E-one Quest Ii 2013

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 134963 [USA]: A wheel separation from the vehicle can increase the risk of a crash.
    E-one incorporated (e-one) is recalling certain 2008-2015 e-one typhoon, cyclone ii, and quest ii vehicles, equipped with timoney independent front suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.
    e-one will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on april 24, 2018. Owners may contact e-one customer service at 1-352-861-3612.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 127815 [USA]: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
    E-one incorporated (e-one) is recalling certain 2013-2017 cyclone ii, typhoon, and quest ii emergency vehicles equipped with a cummins isl, l9, isx15, or x15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
    e-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on february 19, 2018. Owners may contact e-one customer service at 1-352-861-3612.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 128606 [USA]: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
    E-one incorporated (e-one) is recalling certain 2013-2017 e-one cyclone ii, quest, typhoon, 2016 freightliner m2 112, 2013-2015 international 7400, 2014-2017 international 4400, freightliner m2 106, 2016-2017 kenworth t370, and 2015 kenworth t800 vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
    e-one will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on january 11, 2018. Owners may contact e-one customer service at 1-352-861-3612.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 117031 [USA]: A loss of steering control increases the risk of a crash.
    E-one incorporated (e-one) is recalling certain model year 2013-2014 typhoon, cyclone ii, and quest emergency vehicles manufactured august 2, 2013, to december 16, 2014. The affected vehicles have front independent suspension assemblies that may have loose ball joints which could separate causing a loss of steering control.
    e-one will notify owners, and dealers will inspect and repair the suspension assemblies, as necessary, free of charge. The recall began on october 9, 2015. Owners may contact e-one customer service at 1-800-627-5050.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 103540 [USA]: The vim software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. if the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. if the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
    E-one incorporated (e-one) is recalling certain model year 2013-2014 emergency one typhoon, cyclone ii, and quest fire fighting chassis manufactured march 19, 2013, through april 15, 2014, and equipped with vehicle input module (vim) part number 508875. The vim, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.
    e-one will notify owners, and dealers will update the vim software, free of charge. The recall began on june 12, 2014. Owners may contract e-one customer service at 1-800-627-5050.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 100996 [USA]: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
    E-one incorporated (e-one) is recalling certain model year 2013 model typhoon and cyclone ii fire fighting vehicles equipped with immi-brand l9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of federal motor vehicle safety standard (fmvss) no. 209, "seat belt assemblies."
    e-one will notify owners and dealers will inspect the seat belt buckle, and if necessary, replace the seat belt buckles, free of charge. The recall is expected to begin on, or about, january 17, 2014. Customers may contact e-one at 1-800-627-5050.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2017590 [Canada]: Accessories
    On certain fire trucks, the retaining ring(s) in the relief valve assembly may not have been made using high grade stainless steel, causing it to deteriorate over time due to frequent exposure to water. If the retaining ring fails, the relief valve may break down and prevent the fire pump from building adequate pressure, which would increase the risk of injury during firefighting operations. Correction: dealers or certified technicians will inspect and replace the retaining ring(s) as necessary.

  • Recall 2017213 [Canada]: Suspension
    On certain vehicles equipped with reyco independent front suspension (ifs), the suspension system may contain loose ball joints. If these are not detected through regular servicing, they may separate, causing suspension failure. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: owners will be instructed the have the suspension inspected by an e-one certified dealer or technician. Loose ball joints will be replaced.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • No comms 2023-05 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for may 2023 for e-one incorporated.
  • No comms 2022-08 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for august 2022 for e-one incorporated.
  • No comms 2021-12 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for december 2021 for e-one incorporated.
  • MIC-EONE030320 - EQUIPMENT: E-one, inc. Tsb report for the month of february 2020.
  • MIC-EONE 020420 - EQUIPMENT: E-one, inc. Tsb report for january 2020 sent 02/03/20 missing index of manufacturer (mfr) communications. This communication is to add that record.
  • 2018-1048 - EQUIPMENT: E-one has identified that a large number of def tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. In an effort to minimize this in the future, we are sending this bulletin alon
  • 2018-1047 - ELECTRICAL SYSTEM:WIRING: During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2007 with the launch of the new isspro gauge cluster. The
  • TSB2018-1043 - EXTERIOR LIGHTING:TURN SIGNAL: During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2010 with the launch of the new isspro gauge cluster. The

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