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Frequently Asked Questions
Are there recalls for the 2019 ENTEGRA Odyssey?
- There are 5 recall(s) for the 2019 ENTEGRA Odyssey, additional information is below.
NHTSA Mandated Recalls
Recall 198734 [USA]: A gas leak can increase the risk of a fire.
Jayco, inc. (jayco) is recalling certain 2019-2020 jayco alante, precept, greyhawk, redhawk, entegra esteem, and odyssey motorhomes equipped with dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak. jayco will notify owners, and dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on may 3, 2021. Owners may contact jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 145533 [USA]: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Jayco, inc. (jayco) is recalling certain 2016-2019 jayco greyhawk, 2016 and 2018-2019 jayco redhawk, 2017 jayco envoy 200 series and 2018-2019 entegra odyssey, jayco esteem, and jayco greyhawk prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground. jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began november 6, 2020. Owners may contact jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 127284 [USA]: An overloaded vehicle has an increased risk of a crash.
Entegra coach (entegra) is recalling certain 2018-2019 entegra odyssey, qwest, aspire, insignia, anthem, and cornerstone motorhomes. The cargo carrying capacity (ccc) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "wheels and rims - other than passenger cars." entegra will notify owners, and will provided a corrected ccc label, free of charge. The recall began on august 22, 2018. Owners may contact entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 2021178 [Canada]: Accessories
Issue: on certain motorhomes equipped with a dometic propane gas stove, there could be an odour of propane gas after a short period of use. If a user attempts to tighten the bolt for the stove's valve in order to stop the smell, they could over-tighten the bolt and cause damage to a seal. This can result in a constant gas leak. Safety risk: a propane gas leak could create the risk of a fire or explosion. Corrective action: jayco will notify owners by mail and instruct you to take your motorhome to a dealer to replace the defective hardware and perform a leak test. To reduce the safety risk, jayco recommends that you should not use the propane system or any propane appliance in the motorhome until the recall repairs have been completed.
Recall 2020426 [Canada]: Structure
Issue: on certain motorhomes, the bracket that holds the pump and reservoir for the hydraulic levelling system could fail. If this happens, the pump and reservoir could come in contact with the ground. This could cause a hydraulic fluid leak and cause the parts to separate from the motorhome. Safety risk: a hydraulic fluid leak or parts falling from the motorhome could create a road hazard and increase the risk of a crash. Corrective actions: jayco will notify owners by mail and instruct you to take your motorhome to a dealer to add a reinforcing bracket to the hydraulic levelling system pump and reservoir.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
INC 22-066 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Process for cleaning soiled carpet. Carpet cleaning recommendations
SRP 22-044 - EQUIPMENT: Standard repair instructions - schwintek slide-out system binding. Instructions on how to repair slide out system.