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Frequently Asked Questions
Are there recalls for the 2022 ENTEGRA Reatta Xl?
- There are 9 recall(s) for the 2022 ENTEGRA Reatta Xl, additional information is below.
NHTSA Mandated Recalls
Recall 257615 [USA]: A loose or detached seat assembly increases the risk of injury.
Jayco, inc. (jayco) is recalling certain 2020-2023 entegra anthem, aspire, cornerstone, and reatta xl motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems" and number 210, "seat belt assembly anchorages." dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed march 11, 2024. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 231874 [USA]: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Jayco, inc. (jayco) is recalling certain 2022-2024 jayco embark, entegra anthem, aspire, cornerstone, reatta, and reatta xl motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers. dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed may 1, 2023. Owners may contact jayco customer service at 1-800-283-8267. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 240669 [USA]: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Jayco, inc. (jayco) is recalling certain 2022-2023 entegra accolade, accolade xl, anthem, aspire, cornerstone, emblem, esteem, expanse, expanse li, odyssey, qwest, reatta, reatta xl, jayco alante, greyhawk, greyhawk prestige, melbourne, melbourne prestige, precept, precept prestige, redhawk, redhawk se, seneca, seneca prestige, and seneca xt recreational vehicles. The certification labels may be missing the rear gross axle weight rating (gawr). As such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification." dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed march 31, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 246317 [USA]: Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Jayco, inc. (jayco) is recalling certain 2021-2023 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box. dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed october 3, 2022. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 206631 [USA]: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Jayco, inc. (jayco) is recalling certain 2020-2022 anthem, embark, reatta, and reatta xl motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break. jayco will work with shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed january 14, 2022. Owners may contact jayco customer service at 1-800-283-8267. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 187846 [USA]: A fuel leak in the presence of an ignition source may increase the risk of a fire.
Entegra coach (entegra) is recalling certain 2021-2022 anthem, aspire, and reatta xl class a vehicles equipped with cummins l9 diesel engines that have remote stage 2 fuel filters and pressurized hoses. A fuel leak may occur in the fuel hoses between the fuel pump and the remote fuel filter head. entegra will work with cummins to replace the fuel hoses, free of charge. Owner notification letters were mailed on september 3, 2021. Owners may contact entegra customer service at 1-800-283-8267. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 195023 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.
Entegra coach (entegra) is recalling certain 2018-2022 anthem, aspire, insignia, and reatta xl class a vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak. entegra will work with spartan and cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners july 30, 2021. Entegra owner notification letters began september 3, 2021. Owners may contact entegra coach customer service at 1-800-517-9137. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 2021704 [Canada]: Suspension
Issue: on certain motorhomes, the bolts that attach the rear axle to the suspension may not have been properly tightened. As a result, the bolts could loosen and allow the rear axle to shift. Safety risk: a rear axle that is not properly attached could cause a loss of control and increase the risk of a crash. Corrective actions: jayco will notify owners by mail and instruct you to take your motorhome to an authorized shyft group inc. Repair facility to inspect and tighten the rear suspension fasteners. Any damaged fasteners will be replaced.
Recall 2021597 [Canada]: Fuel supply
Issue: on a small number of motorhomes, the hoses between the fuel pump and remote fuel filter may be defective and could leak. Note: this recall only affects motorhomes equipped with a cummins 2021 model year l9 diesel engine. Safety risk: a fuel leak can create the risk of a fire. Corrective actions: cummins will notify owners by mail and instruct you to take your motorhome to a cummins authorized service center to replace the fuel hoses.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
SRP 22-071 - VISIBILITY: Camera screen display shows error warning no video detected. Instructions for camera firmware update process for riverpark
INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
INC 22-066 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Process for cleaning soiled carpet. Carpet cleaning recommendations
SRP 22-053 - EQUIPMENT:ELECTRICAL: False warning on dash for the jayco/entegra coach harness into spartan chassis harness. Instruction for diode installation for park brake ground wire.
INC 22-054 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : (inc) informational communication on when to sanitize the fresh water system.