2017 ISUZU NQR-NRRIsuzu Nqr-nrr 2017

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 195533 [USA]: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
    Isuzu technical center of america, inc. (isuzu) is recalling certain 2015-2017 isuzu npr, reach, 2016-2020 isuzu npr xd, npr hd, nqr, 2016-2021 isuzu nrr, 2017-2020 chevrolet 4500xd, 4500hd, 5500hd, and 2020 chevrolet 5500xd vehicles. The u-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
    isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle u-bolt nuts, free of charge. The recall began on april 23, 2021. Owners may contact isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is v2103.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 134211 [USA]: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Isuzu technical center of america, inc. (isuzu) is recalling certain 2011-2017 isuzu npr, 2008 npr hd and npr-hd gas, 2011-2018 npr hd and nrr, 2015-2018 npr xd, 2012-2018 nqr, 2012-2017 npr gas and npr-hd gas, 2016-2017 chevrolet low cab forward 3500 hd, 3500 and 4500 and 2017-2018 chevrolet low cab forward 4500 hd, 4500 xd, 5500 hd and 5500 xd vehicles, equipped with certain walter kidde plastic-handle fire extinguishers, models fc10 and fc110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.
    isuzu will notify owners, instructing them to contact kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in december 2017. Owners may contact isuzu customer service at 1-866-441-9638 or walter kidde customer service at 1-855-262-3540 or they may also visit www.Kidde.Com and click on "product safety recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is v1705. Note: this recall includes fire extinguishers provided as a remedy for previous isuzu recall 15v778.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 122051 [USA]: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
    Isuzu technical center of america, inc. (isuzu) is recalling certain 2011-2016 npr, 2011-2017 npr-hd, nqr, nrr, 2015-2017 npr-xd, 2012-2016 reach, npr gas and npr-hd gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
    isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on april 19, 2017. Owners may contact isuzu customer service at 1-866-441-9638.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 120301 [USA]: If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
    Isuzu technical center of america, inc. (isuzu) is recalling certain 2015-2017 npr hd, npr xd, nqr and nrr trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
    isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on april 17, 2017. Owners may contact isuzu customer service at 1-866-441-9638.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2017173 [Canada]: Suspension
    On certain vehicles, the left rear wheel bearing hub locking bolts may not have been properly torqued during assembly. This could cause the bolts to loosen and break, which could allow the wheel assembly to move outwards from the axle housing. If this occurs, the vehicle could become more difficult to control and braking distances would increase which could result in a crash causing injury and/or damage to property. Correction: dealers will inspect and tighten the rear left wheel bearing hub locking bolts as necessary.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • No comms 2024-03 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for march 2024 for isuzu motors limited.
  • WB23-X-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin provides information with regards to the isuzu commercial vehicle (cv) service policies and procedures manual (sppm). The isuzu cv sppm (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to an
  • IB13-R-001G - UNKNOWN OR OTHER: This bulletin outlines the procedures for using the alpine exchange program (the "exchange program"). The exchange program must be used when any alpine radio or other component covered by this bulletin is repaired under warranty and may als
  • IB22-N-001 - EXTERIOR LIGHTING:TURN SIGNAL: We have received reports of the front turn signal lenses cracking on isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings an
  • WB13-X-001B - EQUIPMENT: Isuzu commercial truck of america, inc. (icta) is providing the following procedural recommendations to improve dealer efficiency when submitting parts warranty claims. We strongly recommend dealers follow these procedures in order to avoi
  • WB13-X-001A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Isuzu commercial truck of america, inc. (icta) is providing the following procedural recommendations to improve dealer efficiency when submitting parts warranty claims. We strongly recommend dealers follow these procedures in order to avoi
  • IB09-X-004C - ENGINE AND ENGINE COOLING: The isuzu commercial truck of america (icta) service technical assistance center (tac) provides diagnostic support to isuzu dealer technicians repairing isuzu vehicles in and out of vehicle warranty. A tac case number will be issued solely
  • IB09-X-002B - EQUIPMENT: The following is a list of the isuzu-recommended threebond product part numbers identified in the various isuzu workshop manuals and bulletins. If a threebond product is unavailable, we recommend that you utilize the chart below to find eq
  • IB10X004L - EQUIPMENT: In an effort for continuous improvement, isuzu has a need to obtain mimamori ecu
  • IB08-X-002 - FUEL SYSTEM, DIESEL: Isuzu diesel engines available in the above affected vehicles meet the california air resource board's (carb) optional idling emissions standard of 30 grams per hour of oxides of nitrogen (nox) with no increase in the emission of other regu
  • IB11-L-003C - FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS: This information is being issued to help dealers identify apotenetial source for fuel contamination. If a customer's complaint leads to the discovery of contaminated fuel, the source of the contamination must be found and repaired. Contami

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