Jayco Embark 2020

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 230962 [USA]: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
    Jayco, inc. (jayco) is recalling certain 2019-2021 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark class a motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
    dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed october 22, 2021. Owners may contact jayco customer service at 1-800-283-8267.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 195956 [USA]: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
    Jayco, inc. (jayco) is recalling certain 2019-2021 anthem, aspire, cornerstone, insignia, reatta, and embark recreational vehicles equipped with hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
    dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed august 31, 2021. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 153326 [USA]: A damaged circuit board could increase the risk of a fire.
    Jayco, inc. (jayco) is recalling certain 2019-2020 entegra reatta and jayco embark and 2020 entegra reattaxl motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
    jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began october 13, 2020. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 131919 [USA]: The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
    Jayco, inc. (jayco) is recalling certain 2019-2020 jayco embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
    jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began march 15, 2019. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021704 [Canada]: Suspension
    Issue: on certain motorhomes, the bolts that attach the rear axle to the suspension may not have been properly tightened. As a result, the bolts could loosen and allow the rear axle to shift. Safety risk: a rear axle that is not properly attached could cause a loss of control and increase the risk of a crash. Corrective actions: jayco will notify owners by mail and instruct you to take your motorhome to an authorized shyft group inc. Repair facility to inspect and tighten the rear suspension fasteners. Any damaged fasteners will be replaced.

  • Recall 2021440 [Canada]: Structure
    Issue: on certain motorhomes equipped with frameless windows, the adhesive that attaches the vented portion of the windows may fail. If this happens, the glass could separate and fall from the motorhome. Safety risk: a window that detaches from the motorhome could create a road hazard for others and increase the risk of a crash. Corrective action: jayco will notify owners by mail and instruct you to bring your motorhome to an authorized dealer or service center to inspect and replace the vent window glass, as required.

  • Recall 2020425 [Canada]: Electrical
    Issue: on certain motorhomes, the electronic control center does not have proper circuit protection. As a result, its circuit board could be damaged by high voltage. If this happens, the circuit board may overheat. Safety risk: an overheated circuit board could create the risk of fire. Corrective actions: jayco will notify owners by mail and instruct you to take your motorhome to a dealer to add additional over-current protection to the electronic control center.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • INC 23-110 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Inc (informational communication) regarding pairing and programming key fobs.
  • SRP 23-107 - VISIBILITY/WIPER (PWS): Standard repair procedure (srp) wiper arm replacement instructions.
  • SRP 22-074 - STRUCTURE: Standard repair procedure (srp) - filon roof damage repair instructions.
  • INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
  • SRP 22-053 - EQUIPMENT:ELECTRICAL: False warning on dash for the jayco/entegra coach harness into spartan chassis harness. Instruction for diode installation for park brake ground wire.
  • INC 22-054 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : (inc) informational communication on when to sanitize the fresh water system.
  • SRP 22-046 - EQUIPMENT: Instructions for resetting leveling system ⿿zero point⿝
  • INC 21-040 - ELECTRICAL SYSTEM: Rvc bridge; inverter locations
  • SRP 21-039 - EQUIPMENT: Sanicon turbo macerator clog, impeller access my2016-2022. Visual diagnostic instructions for 2016-2022 macerator
  • SRP 21-035 - ELECTRICAL SYSTEM: The macerator will not run or runs but will not pump. Visual diagnostic instructions for 2016-2022 macerator repair methods
  • INC 20-023 - EQUIPMENT: Informational communication - how to program keyless entry access code & keypad button function for the trimark keyless entry system.
  • 20-020 INC - EQUIPMENT:ELECTRICAL: Informational communication notice (inc) instructions how to reset a gfci
  • INC 20-011 - EQUIPMENT: Information communication: whole house and refrigerator fresh water filter and cartridges - replacement information.
  • INC 20-007 - EQUIPMENT: Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • 19-039 - ELECTRICAL SYSTEM: Lci manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.

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