Jayco Precept 2018

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 152734 [USA]: Incorrect routing of the hydraulic line can cause the line to melt from the exhaust heat, resulting in a loss of braking, increasing the risk of a crash or fire.
    Jayco, inc. (jayco) is recalling certain 2014-2018 precept motorhomes built on ford f53 chassis. The hydraulic lines may have been incorrectly routed too close to the exhaust without a heat shield.
    jayco will notify owners, and dealers will inspect and correct the hydraulic line routing as necessary and install a heat shield, free of charge. The recall began november 14, 2019. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903440.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 142273 [USA]: If the wiring in the circuit overheats, it can increase the risk of fire.
    Jayco, inc. (jayco) is recalling certain 2014-2019 precept, 2016-2019 alante and 2019 precept prestige motorhomes built on a ford f53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
    jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began april 16, 2019. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 134028 [USA]: An overloaded vehicle has an increased risk of a crash.
    Jayco, inc. (jayco) is recalling certain 2018-2019 jayco alante, precept, seneca, redhawk, and melbourne motorhomes. The cargo carrying capacity (ccc) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "wheels and rims - other than passenger cars."
    jayco will notify owners, and will provided a corrected ccc label, free of charge. The recall began on august 22, 2018. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903405.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 133657 [USA]: Failure of the windshield wiper system can decrease the driver's visibility, increasing the risk of a crash.
    Jayco, inc. (jayco) is recalling certain 2018 jayco alante and 2018-2019 jayco precept vehicles. The windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 104, "windshield wiping and washing systems."
    jayco will notify owners, and dealers will replace the wiper module with a new relay pack, free of charge. The recall began on june 29, 2018. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903378.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2019504 [Canada]: Other
    Issue: on certain motorhomes, the hydraulic lines for the levelling system may be routed too close to the exhaust system. This could cause them to overheat and melt. If this happens, hydraulic oil could leak onto the exhaust system. Additionally, a heat shield was not installed over the exhaust system. Safety risk: an oil leak onto a hot exhaust system could cause a fire. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the hydraulic lines for the levelling system. The lines will be rerouted as necessary and a heat shield will be installed.

  • Recall 2019167 [Canada]: Electrical
    Issue: on certain motorhomes, the dash blower motor does not have proper fuse protection. As a result, an electrical overload or short circuit could cause the wiring to overheat. Safety risk: wiring that overheats could create a risk of a fire. Corrective actions: the company will notify owners by mail and instruct you to take your motorhome to a dealer to install a fuse for the dash blower. A 25 ampere fuse will be installed in position 23 in the power distribution box. Dealers will also install a label in the fuse box noting "fuse position 23 max. 25 a".

  • Recall 2018242 [Canada]: Visual system
    Certain motorhomes may not comply with the requirements of canada motor vehicle safety standard (cmvss) 104 - windshield wiping and washing system. The wiper system could fail as it does not stall or disengage during a heavy snow or ice scenario, contrary to the requirements of the standard. This could reduce the driver's visibility under certain conditions, increasing the risk of a crash causing injury and/or damage to property. Correction: dealers will replace the wiper module with a new relay pack.

  • Recall 2019167 [Canada]: Electrical
    Issue: on certain motorhomes, the dash blower motor does not have proper fuse protection. As a result, an electrical overload or short circuit could cause the wiring to overheat. Safety risk: wiring that overheats could create a risk of a fire. Corrective actions: the company will notify owners by mail and instruct you to take your motorhome to a dealer to install a fuse for the dash blower. A 25 ampere fuse will be installed in position 23 in the power distribution box. Dealers will also install a label in the fuse box noting "fuse position 23 max. 25 a".

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SRP 22-074 - STRUCTURE: Standard repair procedure (srp) - filon roof damage repair instructions.
  • INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
  • INC 20-007 - EQUIPMENT: Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • 19-042 - ENGINE AND ENGINE COOLING: Units built on a ford f53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required.
  • 19-025 - LATCHES/LOCKS/LINKAGES: Baggage doors may leaking due to incorrect o-ring installed in handle
  • 18-001 - STRUCTURE: Installation of additional slide roller/s required to prevent floor deflection
  • 18-001 - EQUIPMENT ADAPTIVE/MOBILITY: Installation of additional slide roller/s required to prevent floor deflection
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210326

2018 jayco precept motorhome. Consumer writes regarding a defect in design and installation of the propane distribution system. *ld the consumer stated the design and routing of four propane supply hoses to interior appliances is unsafe. The hoses become tangled and prevents gas from reaching the appliances. *js

NoNoN NoneNone20210325

2018 jayco precept motorhome. Consumer writes regarding a defect in design and installation of the propane distribution system. *ld the consumer stated the design and routing of four propane supply hoses to interior appliances is unsafe. The hoses become tangled and prevents gas from reaching the appliances. *js

NoNoN NoneNone20201201

This complaint is in reference to the driver's side windshield wiper. During highway use in the rain the windshield wiper and arm malfunctions and swings too far to the left actually leaving the windshield and wrapping around the left driver's side window. The wiper then slams against the left side of the windshield as it actuates back to the right causing scratches and damage to the windshield and the wiper arm to bounce across the window and not wipe the rain away from the windshield. This reduces visibility to almost zero and creates a very unsafe driving experience. Your website does not allow video, but i do have a video demonstrating this. I have taken a screenshot of the video to show the arm extended completely off the front windshield and clearly visible on the left hand side of the motorhome. You will also note the rain beading on the windshield where the wiper is completely missing the windshield due to this malfunction. It is my understanding this was supposed to be corrected during an earlier recall for the wiper motor, however the malfunction continues.

NoNoN NoneNone20201130

This complaint is in reference to the driver's side windshield wiper. During highway use in the rain the windshield wiper and arm malfunctions and swings too far to the left actually leaving the windshield and wrapping around the left driver's side window. The wiper then slams against the left side of the windshield as it actuates back to the right causing scratches and damage to the windshield and the wiper arm to bounce across the window and not wipe the rain away from the windshield. This reduces visibility to almost zero and creates a very unsafe driving experience. Your website does not allow video, but i do have a video demonstrating this. I have taken a screenshot of the video to show the arm extended completely off the front windshield and clearly visible on the left hand side of the motorhome. You will also note the rain beading on the windshield where the wiper is completely missing the windshield due to this malfunction. It is my understanding this was supposed to be corrected during an earlier recall for the wiper motor, however the malfunction continues.

NoNoN NoneNone20180707

Tl* the contact owns a 2018 jayco precept. While driving approximately 65 mph in the rain, the windshield wipers stopped operating without warning. The contact had to pull the vehicle over and wait until the rain stopped. The contact called camping world of charleston (8155 rivers ave north, charleston, sc 29406, 888-471-3171) and was advised to schedule an appointment. The manufacturer was made aware of the failure and informed the contact of nhtsa campaign number: 18v297000 (visibility). The contact was referred to the dealer, but the dealer informed the contact that the vehicle could not be serviced right away because an appointment needed to be scheduled. The contact sent an email to the manufacturer to be referred to another dealer. The vehicle was not repaired. The failure mileage was approximately 3,300. *bf *tt

NoNoN NoneNone20180613

Tl* the contact owns a 2018 jayco precept. While driving highway speeds, the four slide outs detached without warning. The contact pulled the vehicle over to the side of the road and maneuvered the slide outs back in place. The dealer (link ford and rv, 660 w hokah st, minong, wi 54859, (715) 466-2222, 1-800-332-3410) was contacted and they called the manufacturer to determine their guidelines. There had been six other models that were also affected because the manufacturer only installed three of the six bolts to secure the slide outs in place. The manufacturer suggested trading in the 36t model for a 36b model, which the contact stated was a downgrade and not a permanent remedy. The vehicle remained at the dealer and had not been repaired. The offer was declined for the downgrade. The contact was waiting on a solution from the manufacturer. The failure mileage was not available. *tt *dt manufacturer purchased back from consumer.*jb

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