Jayco Seismic 2015

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 153590 [USA]: The underrated axles may result in the trailer being overloaded, possibly causing the operator to lose control of vehicle, increasing the risk of a crash.
    Jayco, inc. (jayco) is recalling certain 2013-2015 fifth wheel seismic and 2015 pinnacle trailers. The trailers were built with 6,000lb capacity axles instead of 7,000lb axles as intended.
    jayco will notify owners, and dealers will replace the axles and leaf springs, free of charge. The recall began march 11, 2020. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901506.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 127547 [USA]: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Jayco, inc. (jayco) is recalling various 2002-2016 recreational vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17v746-9524.Pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17e062-5427.Pdf
    jayco will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began on january 15, 2018. Owners may contact jayco customer service at 1-800-283-8267, or kidde customer service toll-free at 1-855-262-3540, or online at www.Kidde.Com and click on "product safety recall" for more information.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 116530 [USA]: If the rivet shears under occupant load, the occupant may fall, increasing the risk of personal injury.
    Jayco, inc. (jayco) is recalling certain model year 2013-2015 seismic pinnacle and eagle premier recreational trailers manufactured april 3, 2013, to february 27, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
    jayco will notify owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on june 4, 2015. Owners may contact jayco customer service at 1-800-283-8267.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 105688 [USA]: If the user overloads the trailer by following the incorrect information on ccc label, it could affect drivability and cause premature tire wear or tire failure, increasing the risk of of a crash.
    Jayco, inc. (jayco) is recalling certain model year 2015 seismic 19a, 19e, and 19f fifth wheel trailers manufactured june 2, 2014, to july 24, 2014. The affected vehicles may have incorrect cargo carrying capacity (ccc) information printed on the ccc label. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 110, "tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a gvwr of 4,536 kilograms (10,000 pounds) or less."
    jayco will notify owners, and dealers will replace the existing ccc label with a corrected ccc label, free of charge. The recall began in october 2014. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901219.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2017649 [Canada]: Accessories
    On certain vehicles equipped with kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by kidde directly. Note: for more information about recalled fire extinguishers, please visit www.Kidde.Com.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
  • INC 20-007 - EQUIPMENT: Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • 15-002 - EQUIPMENT:ELECTRICAL: Jayco: 2015 seismic, this tsb contains an owner notification letter. Select document search button below. Information regarding the microwave fan reversal venting from the rear to front of the microwave. *lj
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200925

The rear spring hanger brackets broke, which lets the axels wobble and can cause the camper to loose control. We noticed this at campgrounds and had to have them replaced with new thicker brackets. Driver's side was in july passenger side was in september. Original brackets are 3/16" thick metal, replacement brackets are 1/4" thick metal. The failure is bending fatigue as some of the beach marks are oxidized and some are not.

NoNoN NoneNone20200924

The rear spring hanger brackets broke, which lets the axels wobble and can cause the camper to loose control. We noticed this at campgrounds and had to have them replaced with new thicker brackets. Driver's side was in july passenger side was in september. Original brackets are 3/16" thick metal, replacement brackets are 1/4" thick metal. The failure is bending fatigue as some of the beach marks are oxidized and some are not.

NoNoN NoneNone20160511

The slide mechanism completely failed in the dealer shop. Complaints where documented for 12 months prior to the failure. The slide completely fell out of opening, the rv was not in motion at the time of failure, however if this had happened during transport what effect would it had on public safety. The manufacturer is replacing slide motors, all the rollers under the slide. Also all the frame supports are bent (outriggers). They are adding additional outriggers. This is a significant safety issue. The rv was delivered may 27, 2015.

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