1999 Lincoln TOWN CARLincoln Town Car 1999

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 114927 [USA]: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
    Dorman products, inc. (dorman) is recalling certain model dorman steering shafts, part number 425-359, solutions steering shafts, part number 7-0359, and oe solutions steering shafts, part number 425-359, manufactured april 17, 2014, to september 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 ford crown victoria, mercury grand marquis, and lincoln town car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
    dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on october 28, 2015. Owners may contact dorman customer service at 1-800-523-2492, option 5.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 6341 [USA]: The vehicle weight could exceed the maximum load rating for the tire, increasing the risk of premature tire wear or blowout.
    Vehicle description: certain limousines stretched over 60 inches fail to comply with the requirements of fmvss no. 109, "new pneumatic tires," and no. 110, "tire selection and rims."
    dealers will replace all 5 tires (including the spare tire) with michelin tires (225/70r16 107t reinforced white sidewall) with a sufficiently higher load rating. Owner notification began january 10, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-248-0186.
    also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 8000 [USA]: If this occurs and any portion of the operator's body is under the vehicle, the potential for personal injury exists.
    Vehicle description: passenger vehicles. These vehicles have jacking instructions which, if followed, could cause the vehicle operator to place the jack on a frame weld when attempting to raise a rear wheel. If the vehicle is jacked up with the jack placed on the frame weld and if the vehicle is free to roll (wheels not blocked or chocked), the jack could yield and the vehicle may drop suddenly.
    owners will be provided with a revised jack instruction and stowage card and jack warning label, as well as a supplement to the owner guide.
    owner notification began august 3, 2000.Owners who do not receive the free instructions and label within a reasonable time should contact ford at 1-800-392-3673.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 8183 [USA]: In the event of a collision, these seat belts may not restrain an occupant increasing the risk of injury.
    Vehicle description: passenger vehicles using aftermarket front passenger side seat belt assemblies that were sold by ford parts departments from january 1, through june 13, 2000. These seat belt assemblies fail to comply with the requirements of fmvss no. 209, "seat belt assemblies." the equipment involved is service stock seat belt assemblies, model nos. H 9977, h 9979, t 9063, and t 9217, built by trw vehicle safety systems, inc. (trw) manufactured from june 1, 1998 through may 21, 2000. Some of these seat belt assemblies may have been installed as service replacement equipment on the vehicles involved in the recall.
    dealers will inspect these vehicles and replace the service seat belt assemblies that were installed in these vehicles from january 1 through june 13, 2000.
    owner notification began september 28, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 10236 [USA]: If this occurs while the vehicle is moving, reduced steering control could occur, increasing the risk of a crash.
    Vehicle description: certain 1996-1999 ford crown victoria police, fleet, natural gas, and 1996-1999 lincoln town car limousine vehicles that were produced with a lower control arm ball joint containing a one piece bearing; and 1990-1996 ford crown victoria police, fleet, and ngv vehicles and 1990-1996 lincoln town car limousine vehicles that have been serviced with either a ball joint containing the one-piece bearing or a front lower control arm containing a ball joint with a one-piece bearing. The one-piece bearing within the lower control arm ball joint can weaken slowly during use and eventually crack. This could result in separation of the ball and cap of the joint, allowing the control arm to drop to the ground.
    dealers will replace the lower control arm ball joints (2).
    owner notification is expected to begin january 18, 1999.Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 2000303 [Canada]: Other
    Certain limousine vehicles do not comply with the requirements of cmvss 110 - tire selection and rims. The front axle weight could be such that the "normal load" on the vehicle's tires may exceed 88 percent of the tire maximum load rating. Correction: tires will be replaced with ones that have a sufficiently higher load rating.

  • Recall 1998251 [Canada]: Suspension
    Note: 1996-99 crown victoria police, fleet and ngv and lincoln town car limousine equipped with a lower control arm ball joint containing a one piece bearing and 1990-96 crown victoria police, fleet and ngv and lincoln town car limousine that were serviced with either a ball joint containing an one piece bearing or a front lower control arm with a one piece bearing. High bearing loads can lead to thinning and eventual cracking of the lower control arm ball joint. This can result in separation of the ball and cap of the joint. Should this occur, the control arm to which the cap is mounted will drop to the ground. Should this occur while the vehicle is moving, reduced steering control could result in a collision. Correction: lower control arm ball joints will be replaced.

  • Recall 2001163 [Canada]: Electrical
    Certain vehicles have the potential for under hood fire due to defective secondary fuse holders. Correction: dealers will alter the wiring harness.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • CSP 08B04 - FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY: Ford/lincoln mercury: certain 1992-2001 model year crown victoria, grand marquis, and town car vehicles registered in the states of wisconsin and connecticut upgrade modifications for high speed rear impacts. *pe
  • 07212 - ENGINE AND ENGINE COOLING:ENGINE: Some 1997-2008 vehicles equipped with a 4.6l 2v, 5.4l 2v, or 6.8l 2v engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. *nj this includes f-53 motorhome chassis. Updated 2/23/10. *pe
  • 05N04 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Extended coverage program 05n04 - extended coverage for composite intake manifold. This program is being provided as a settlement to a class action lawsuit. The terms of the settlement extend the coverage of the all-composite intake manif
  • 041601 - ENGINE AND ENGINE COOLING: Wds cop kit diagnostic tip - coil on plug (cop) ignition systems - engine misfire or rough running. *tt
  • 0531 - STRUCTURE:BODY: Customer satisfaction program 05b31 - information only. A possibility that during a high speed / high energy rear collision, certain components have an increased risk of puncturing the fuel tank on vehicles with limo prep package limo pack
  • 042107 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): General (pcm) power train control module programming procedures. *tt
  • 04189 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW: Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt
  • 04217 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): General power train control module (pcm) programming procedures. *tt
  • 02208 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Climate control a/c service tech tips. *eh
  • 041514 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT: Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt
  • 031501 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT: Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt
  • 17828 - ELECTRICAL SYSTEM: Various intermittent/constant electrical concerns. *tt
  • 17810 - POWER TRAIN:AUTOMATIC TRANSMISSION: Transmission failure where there is a large amount of metal or debris in the pan. *tt
  • 16380 - ENGINE AND ENGINE COOLING:ENGINE: Service cylinder head gasket for 4.6l applications. *tt
  • 03261 - POWER TRAIN:AUTOMATIC TRANSMISSION: New service part - number 5 needle bearing and race kit - 4r70w transmission - service tip. *tt
  • 17871 - ELECTRICAL SYSTEM:IGNITION: Multiple driveability concerns under acceleration caused by ignition coil. *tt
  • 17730 - ELECTRICAL SYSTEM: Dashes displayed instead of an odometer reading - no communication with the anti-lock brake system (abs) module. *tt
  • 03203 - ELECTRICAL SYSTEM: Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) P0442, P0455, P0456, P0457 or P1442 or a check fuel cap lamp illuminated with dtc P0457 for the evaporative emission system. *tt
  • 03181 - ELECTRICAL SYSTEM: Remote keyless entry (rke) - service tips. *tt
  • 0398 - FUEL SYSTEM, OTHER: Malfunction indicator lamp (mil) illumination with diagnostic trouble codes P0442, P0455, P0456, P0457, P1442 or check fuel cap lamp illuminated with diagnostic trouble code P0457. *tt
  • 16877 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Front door glass that moves slowly or binds - glass stops 1/2 way down. *tt
  • 13400 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Some cars equipped with factory installed moonroof may exhibit a booming or buffeting noise while traveling at speeds greater than 40 mph when the moonroof is open. *tt
  • 13382 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS: Some vehicles may exhibit a squeal / squeak from the front brakes during light brake applications. *tt
  • 13355 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information regarding a/c peanut o-ring color. *tt
  • 13290 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject. *tt
  • 12816 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Concerns with hot air from side demister ducts. *tt
  • 13065 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some vehicles may exhibit poor a/c performance and / or a pop / click noise in max a/c. *tt
  • 13031 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Subject regarding junt-in-time pcm reprogram. *tt
  • 12557 - ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH: Some vehicles may exhibit various cluster concerns such as illumination of the check traction assist lamp, speedometer reads o; digital odometer reads all dashes; message center display for dte / gte reads for loss of speed single to the he
  • 12714 - STRUCTURE:FRAME AND MEMBERS: Some vehicles may develop cosmetic cracks in the frame at the rear upper control arm access opening when operated under severe duty conditions. *tt
  • 12704 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Subject regarding all vehicles requires a parameter reset to be performed on the passive anti-theft system module (pats / vic / hec) when the powertrain control module (pcm) is replaced. *tt
  • 7307 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS: A condition may exist of a squeal / squeak from the front brakes. *tt
  • 7249 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information on using peanut style a/c fittings. *tt
  • 7207 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject. *tt
  • 7145 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Vehicles built before august 31, 1999 have an electronic automatic temperature control (eatc) that displays the outside temperature value lower than the actual outside temperature when operated under certain weather and low / medium driving
  • 13268 - ENGINE AND ENGINE COOLING: Some vehicles, built before august 31, 1999, electronic automatic temperature control (eatc) may display the outside temperature valve lower than the actual outisde temperature when operated under certain weather and low medium driving spee
  • 13202 - AIR BAGS: Information regarding air bag lamp flashing. *mjs
  • 7021 - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE: Information regarding air bag lamp flashing. *mjs
  • 99247 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Some vehicles equipped with factory moonroofs and built through 9/20/1999 may experience a booming noise while driving with the moonroof open. *tt
  • 99242 - STRUCTURE:BODY:DOOR : Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt
  • 992310 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Vehicles built through 4/16/1998 may exhibit improper, erratic, or no temperature control or poor a/c performance and / or a popping / clicking noise in max a/c on vehicles built thorugh 4/1/1999. *tt
  • 99234 - UNKNOWN OR OTHER: Information on diagnosing a vehicle with malfunction indicator lamp illuminated and diagnostic trouble codes P0442 and P0455 stored in continuous memory. *tt
  • 99197 - UNKNOWN OR OTHER: Subject regarding intermittent transmission control indicator lamp or malfunction indicator lamp illumination. *tt
  • 99196 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt
  • 99194 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS: Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt
  • 99185 - UNKNOWN OR OTHER: Vehicles built between 3/15/1997 and 12/31/1998 and with 4r70w transmissions may experience delayed or no 2-3 upshift, transmission control indicator lamp illuminated with diagnostic trouble code P0782 stored in memory. *tt
  • 99222 - ELECTRICAL SYSTEM:WIRING: Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt
  • 992110 - STRUCTURE:BODY:DOOR: Information on both front doors not staying open. *tt
  • 99219 - STEERING:LINKAGES: This bulletin mentions that the workshop manuals do not contain a procedure for inspecting the pitman arm ball joint for wear. *tt
  • 15908 - AIR BAGS: Air bag lamp illuminated with diagnostic trouble code B1994 or B1998 passenger side air bag resistance high. *tt
  • 15889 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some vehicles equipped with the electronic automatic temperature control (eatc) will not cycle the ai conditioner compressor when the floor mode is selected. *tt
  • 0245 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Information regarding discharged battery charging service tips and guidelines. *tt
  • 0258 - POWER TRAIN: Inoperative or inacurrate speedometer, 4x4 lamp illuminatd, and / or diagnostic trouble code P1635 or P1639. *tt
  • 02136 - POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH: On some vehicles, the brake shift interlock may be inoperative, now allowing the operator to move the shift lever from the park position. Stop lamp operation may also be affected. *tt
  • 0222 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit an intake manifold crossover (first runner) coolant seepage condition. *tt
  • 01246 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Engine oil system priming procedures, service tips for reports of premature engine failure. *tt
  • 0214 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt
  • 01205 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may exhibit vacuum or air leaks in the intake manifold and / or engine system causing diagnostic trouble codes P0171 and or P0174. *tt
  • 012114 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Parts and procedure to reduce the potential of fuel tank punctures during rare and extremely high-speed rear impacts. *tt
  • 012113 - ELECTRICAL SYSTEM:IGNITION:SWITCH: Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with P0500, P1502 and U1039 stored in powertrian control
  • 012110 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles equipped with the romeo built 4.6l 2v engine may exhibit an engine oil leak or oil weepage from the cylinder head gasket at the right hand rear or the left hand front of the engine. *tt
  • 01181 - POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH: Brake shift interlock.*jb
  • 15158 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may exhibit a fead belt jump-off toss. *yh
  • 01157 - UNKNOWN OR OTHER: Information regarding transmission fluid usage charts. *slc
  • 01156 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE: Some vehicles may exhibit heater core leaks. *slc
  • 01137 - POWER TRAIN:AUTOMATIC TRANSMISSION: Some vehicles equipped with a 4r70w automatic transmission may exhibit a clunk noise during the 2-1 downshift event. *tt
  • 14310 - UNKNOWN OR OTHER: Some vehicles may exhibit an incorrect P1729 (4x4 low switch) diagnostic trouble code (dtc) in continues memory. *tt
  • 14181 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Vehicles built up to december of 1999 may exhibit a clunk noise from the rear of the vehicle when driving over speed bumps. This may be caused by the fill-limiting valve inside the fuel tank. *tt
  • 14907 - UNKNOWN OR OTHER: Concerns with vehicles exhibiting the oil pressure gauge registering low or no oil pressure usually on initial start-up after several hours of cold soak. *tt
  • 14918 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): This bulletin states that on some vehicles (including 2002 blackwood) a battery disconnect or parameter reset is required during powertrain control module (pcm) or instrument cluster (vic / hec / icm) replacement. *tt
  • 01M02 - FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM: Some of the composite intake manifolds used on 4.6l sohc engines may develop fatigue cracks at the coolant crossover duct. This condition could result in engine coolant leakage which, if not serviced, may cause engine overheating. Compl
  • 01M02 - FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM: Owner notification program regarding additional coverage on certain 4.6l sohc intake manifolds. Some of the composite intake manifolds may develop fatigue cracks at the coolant crossover duct. *tt
  • 0147 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Subject regarding engine oil recommendations for use in 2001 vehicles - sae 5w-20 motor oil. *tt
  • 14864 - ENGINE AND ENGINE COOLING:ENGINE: Subject regarding certain vehicles with 4.6l romeo engines exhibiting an oil leak from the cylinder head gasket area. *tt
  • 14844 - ELECTRICAL SYSTEM: Some vehicles may exhibit various intermittent / constant electrical system conditions. *tt
  • 14821 - ENGINE AND ENGINE COOLING:ENGINE: Some vehicles equipped with 4.6l romeo engine may exhibit an oil leak from the cylinder head gasket area. *tt
  • 14862 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Information on replacing fuel tank strap bolts. *tt
  • 0162 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt
  • 99B09 - STRUCTURE:FRAME AND MEMBERS: Owner notification program 99b09 supplement #2 for certain commercial vehicle frame service. *tt
  • 00214 - ENGINE AND ENGINE COOLING:ENGINE: Information regarding revised engine mounts for severe duty vehicles. *jb
  • 00213 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Subject regarding climate control - eatc - blower motor control service tips. *jb
  • 00142 - POWER TRAIN: Inoperative or inaccurate speedometer, 4x4 lamp illuminated and / or diagnostic trouble codes (dtcs) P1635 or P1639 present after a powertrain control module (pcm) or instrument cluster replacement. *jb
  • 0111 - ENGINE AND ENGINE COOLING:ENGINE: On some vehicles, the engine mounts may not exhibit satisfactory durability under severe operating conditions that may be encountered by police, taxi or limo / livery vehicles such as extended idling at high ambient temperatures. *
  • 99B09 - SUSPENSION: Subject pertaining to cosmetic cracks in frame at the rear upper control arm access opening when subjected to severe duty operating conditions. *jb
  • 00B60 - SUSPENSION: On some vehicles the rear suspension upper control arm brackets on the frame may develop minor cracks when subjected to severe duty service. *jb
  • 002310 - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: Subject regarding contamination from prior transmission concerns or excess wear may be trapped in the transmission fluid cooling system. *tt
  • 12232 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Information used when servicing power door lock or power window issues. *tt
  • 12230 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP: All vehicles with antilock brake module concerns that require a module replacement, the technician must call for approval before removing and / or replacing the module. *tt
  • 12224 - SEATS:FRONT ASSEMBLY:POWER ADJUST: For all vehicles with drivers seat module concerns that require a module replacement, the technician must call for approval before removing and / or replacing the module. *tt
  • 12223 - STRUCTURE:BODY:DOOR : For all vehicles with drivers door module concerns that require a module replacement, the technician must call for approval before removing and / or replacing. *tt
  • 5387 - UNKNOWN OR OTHER: Information on programming on valet key and spare keys. *tt
  • 5235 - UNKNOWN OR OTHER: Information on the keyless entry keypad. *tt
  • 5203 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Some vehicles may exhibit a hard start / long crank, cold start stall, cold rough idle concern. *tt
  • 5107 - UNKNOWN OR OTHER: Some vehicles will not start with a programmed passive anti-theft (pats) key for 20 seconds after an attempt to start with a non-programmed pats key. The pats will not recognize a programmed pats key until the system resets. *t
  • 11816 - UNKNOWN OR OTHER: Some vehicles may have a concern of intermittent instrument cluster gauges inoperative. *tt
  • 11774 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit a rattle noise from the exhaust system nvh damper on the left hand damper only. *tt
  • 4715 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit a customer concern of loud ping / crackle from the exhaust system during cool down. *tt
  • 4708 - ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH: Some vehicles may have a concern of intermittent instrument cluster gauges inoperative. *tt
  • 4656 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit a rattle noise from exhaust system nvh damper on the left hand damper only. *tt
  • 13448 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may exhibit engine oil that has a milky appearance at predelivery inspection due to condensation in the crankcase. *tt
  • 14181 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Concerns with fuel tank thump. *tt
  • 8300 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit a bang / popping noise heard from the exhaust system during cool-down. **mr
  • 8269 - STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE: Information regarding passive anti-theft system (pats) transceiver wiring may be broken due to improper wire routing and / or a misplacement of the connector near the base of the steering column. **mr
  • 985107 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Certain vehicles will not start with a programmed passive anti-theft (pats) key for 20 seconds after an attempt to start with a non-programmed pats key. *tt
  • 985096 - SUSPENSION: Some vehicles may appear to sit high in the rear when the ignition is first turned on during the first 200 miles (320 km) of vehicle operation. *tt
  • 12174 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may exhibit a hard start/long crank, cold start stall, cold rough idle concern. *mjs
  • 985090 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit a customer concern of loud ping / crackle from exhaust system during cool down. *tt
  • 12154 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Some vehicles equipped with pats (securilock) except certain models now have availability of fleet keys through rotunda. *mjs
  • 12120 - POWER TRAIN: Some vehicles with 4r70w transmissions built from 4/16/98 through 10/30/98 may exhibit a leak from the vent area of the transmission. *mjs
  • 12072 - SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM: Vehicle may appear to sit high in the rear when the ignition is first turned on during the first 200 miles (320 km) of vehicle operation. *mjs
  • 985017 - SUSPENSION:FRONT: Experiencing a grunt or squeak noise from the front suspension when turning the steering to full lock, to the left or the right. *tt
  • 12068 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Vehicles will not start with a programmed passive anti-theft (pats) key for 20 seconds after an attempt to start with a non-programmed pats key. *mjs
  • 13942 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Concerns that the passive anti-theft system (pats) transceiver wiring may be broken due to improper wire routing and / or a misplacement of the connector near the base of the steering column. *tt
  • 0062 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Some vehicles may exhibit idle di[ after a tip-in/tip-out maneuver, spark knock/detonation on acceleration or light load. *mjs
  • 8382 - ELECTRICAL SYSTEM:IGNITION: Some vehicles may exhibit a miss, buck / jerk, surge in the ignition coil / spark plug boot. *tt
  • 8300 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exibit a bang popping noise heard from the exhaust system during cool-down. *tt
  • 8269 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Subject regarding passive anti-theft system (pats) installation caution: wires may break. *tt
  • 13868 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW: Information regarding heated backglass repair processes. *tt
  • 8157 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may exhibit slow moving front power windows. *tt
  • 8136 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW: Subject pertaining to heated backglass repair processes. *tt
  • 0032 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Vehicles may experience air conditioning inaccurate ambient temperature displayed- vehicles equipped with eatc- continental and ls built through 10/15/99, all others built through 8/31/99. *mjs
  • 0031 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Vehicles may experience the a/c blower motor inoperative. *mjs
  • 13025 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit a bang popping noise heard from the exhaust system during cool-down. *tt
  • 98164 - STRUCTURE:BODY: A transeal coating is on the front and rear bumpers. This coating must be removed before delivery to the customer. Yd
  • 13330 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Subject regarding hot air from side demister ducts. *tt
  • 7312 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Some vehicles equipped with factory installed moonroof may exhibit a booming or buffeting noise while traveling at speeds greater than 40 mph when the moonroof is open. *tt
  • 996799 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Concerns with vehicles built from job #1 through 4/1/1999 exhibiting poor a/c performance and / or a pop / click noise in mas a/c. *tt
  • 996748 - UNKNOWN OR OTHER: Some vehicles may exhibit the following concerns immediately after starting the vehicle: the speedometer will not display vehicle speed, the odometer display is all dashes, the message center display for distance to empty or average spe
  • 6728 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit a bang popping noise heard from the exhaust system during cool-down. *tt
  • 99152 - POWER TRAIN:AUTOMATIC TRANSMISSION: Information on the new flush and fill tool available through rotunda. *tt
  • 99147 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Information on using the service bay technical system (sbts) and new generation star (ngs) tester, and to update the powertrain control module (pcm) information charts. *tt
  • 98-4828 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Subject pertaining to the service manual not having a pinpoint test for "degraded am reception or continuous seek in am" in the diagnosis and testing portion of the audio chapter. *tt
  • 12743 - UNKNOWN OR OTHER: Exhibiting malfunction indicator lamp (mil) with diagnostic trouble codes (dtc(s) po351 and / or P0356 (coil primary circuit malfunction). *tt
  • 6329 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: This bulletin addresses two design changes made to enhance the windshield and side window defog / defrost performance. *tt
  • 6218 - SUSPENSION:REAR: Conditions with cosmetic cracks in the frame at the rear upper control arm access opening. *tt
  • 99-6193 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Information on resetting the passive anti-theft system (pats). *tt
  • 996078 - STRUCTURE:BODY:TRUNK LID: Subject pertaining to inoperative trunk release. *tt
  • 6035 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP: Some vehicles equipped with teves four wheel anti-lock brakes (4wabs) may exhibit a yellow anti-lock brake lamp illuminated with no diagnostic trouble codes in memory. *tt
  • 6400 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Vehicles may dispense hot air from side demister ducts in all climate control operating modes. *tt
  • 99139 - EXTERIOR LIGHTING:BRAKE LIGHTS: Conditions with the brake lamps inadvertently disabling the brake shift interlock. *tt
  • 991210 - UNKNOWN OR OTHER: Ford motor company has released a private labeled material to be used for iron particle / acid rain service repairs. *tt
  • 99129 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt
  • 99111 - UNKNOWN OR OTHER: Information designed to aid in the diagnosis, testing and repair of noise, vibration and harshness (nvh) concerns. *tt
  • 99816 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Ford motor company now recommends sae 5w-30 viscosity grade for servicing any ford gasoline-powered vehicle regardless of model year. *tt
  • 99-8-15 - STRUCTURE:BODY:DOOR : Subject regarding door trim panel replacement - service tip. *tt
  • 99B09 - SUSPENSION:REAR: Vehicles may develop cosmetic cracks in the frame of the rear upper control arm access opening. *tt
  • 12615 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Subject regarding fuel tank clunk. *tt
  • 12609 - ELECTRICAL SYSTEM: Information regarding pinpint test / 4wabs diagnostic trouble code B1676 (battery voltage) - update. *tt
  • 12579 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Information regarding drivers door modules (ddm) incorrectly replaced when diagnosing passive anti-theft system (pats) / battery related no start conditions. *tt
  • 5896 - ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH: Information pertaining to cluster concerns. *tt
  • 9948 - SEATS: Concerns with the trim cover on back of front seats becoming dislodged. *tt
  • 9947 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Engine experiencing roughness at idle due to exhaust system resonance. *tt
  • 9943 - ELECTRICAL SYSTEM:IGNITION:MODULE: Information regarding reprogramming powertrain control modules (pcms). *tt
  • 98219 - SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:SPRINGS/BAGS: Dislodgment of rear air spring from axle spring seat during acceleration or full suspension travel conditions on some limousine vehicles that are operated at or near maximum loads. *ak
  • 982310 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mass air flow (maf)- sensor contamination- service tip. *ak
  • 982010 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Experiencing a " buzzing " or " rattling " noise from the exhaust system. *yc
  • 98219 - SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY: The rear air springs may dislodge limousine vehicles. *yc
Known Recall Investigations
  • Spark plug ejection from cylinder head investigation as of 20050922

    On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.Odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.As of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.In addition, odi is aware of only two incidents where the vehicle stalled without restart.Information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.In the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.In one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.In another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.None of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.As the petitioner noted, and odi¿s analysis showed, it is possible for a spark plug to detach from the engine cylinder threads in the subject vehicles.However, odi¿s analysis of 474 complaints describing such incidents found only a very few alleged any safety-related consequences.None of these showed any evidence of a serious safety consequence.Given the large population and relatively long exposure time of the subject vehicles, the complaint analysis indicates that the risk to motor vehicle safety from the alleged defect is very low.In view of the foregoing, it is unlikely that nhtsa would issue an order for the notification and remedy of the alleged defect at the conclusion of the investigation requested in the petition.Therefore, in view of the need to allocate and prioritize nhtsa¿s limited resources to best accomplish the agency¿s safety mission, the petition is denied.

  • Inadvertent side air bag deployment investigation as of 20030314

    Odi has identified 173 complaints alleging inadvertent or non-crash deployment of side air bags on model year (my) 1999-2003 lincoln town cars.Most of the complaints allege that one of the side air bags deployed while driving without any impact.Analysis showed that my 2001 through early my 2003 town cars have much higher complaint and warranty claim rates (138 complaints and 120 warranty claims) than the remaining vehicles (35 complaints and 32 warranty claims).Ford changed its supplier of the side crash sensors for the my 2001 town cars.Ford states that the algorithm in the my 2001 town cars is different from the previous model years design, and that it is designed to provide improved occupant protection in moderate speed side pole impacts.In december 2002 (i.E., early my 2003 vehicle production), the crash sensors were moved from the floor of vehicle to near the base of b-pillars in order to reduce the incidents of inadvertent side air bag deployments.This preliminary evaluation has been upgraded to an engineering analysis (ea03-014) for my 2001-2003 town cars built before december 2002.

  • Fuel-fed fires investigation as of 20020822

    The fars data shows that the risk of fire from impact in all directions in the subject vehicles is the same as all other sedans.The subject vehicles are not over represented with respect to the risk of fire in real-world high-energy crashes.A further discussion of issues related to post crash fires in the subject vehicles is set out in the closing report for sq 01-014 and that report is in the docket for this petition.After reviewing the petition and its supporting materials, as well as information furnished by ford and gm, and information within the agencys possession from previous investigations and other related actions,nhtsa has concluded that futher investigation concerning post-crash fires in the subject vehicles is not likely to lead to a decision that the vehicles contain a safety defect.

  • Post rear end collision fires investigation as of 20011127

    There is no summary currently available

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0442 [3] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [3] Evaporative Emission Control System Leak Detected (gross leak)
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • P0457 [2] Evaporative Emission Control System Leak Detected
  • P1442 [2] A/C Evaporator Air Temperature Circuit Range/Performance
  • P0782 [1] 2-3 Shift Malfunction
  • B1994 [1] Driver Side
  • B1998 [1] Passenger Side
  • P1635 [2] Internal Vref Malfunction
  • P1639 [2] Data Output Link Circuit Failure
  • P0171 [1] System too Lean (Bank 1)
  • P0174 [1] System too Lean (Bank 2)
  • P0500 [1] Vehicle Speed Sensor "A" Malfunction
  • P1502 [1] RCNT Solenoid Circuit Malfunction
  • U1039 [1] SCP (J1850) Invalid or Missing Data for Primary Id / Vehicle Speed
  • P1729 [1] Gear 4 Incorrect Ratio
  • P0356 [1] Ignition Coil F Primary/Secondary Circuit Malfunction
  • B1676 [1] Battery Pack Voltage Out Of Range
  • EOBD [1] Fault location
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
CrashNoN NoneNone20201201

Tl* the contact owns a 1999 lincoln town car. The contact stated that while driving the contact felt the brakes were not working properly. The contact made a right hand turn and crashed into a parked truck. The contact did not have an injury that required transport to a hospital and no police report was filed. The crash happened right at the independent mechanic's shop. The independent mechanic fixed the brakes with a fluid leak from the brake line as the cause of the malfunction. The contact felt there also was an issue of the front end of the vehicle being out of alignment that caused the vehicle to drift to one side. The issue recurred with the front end still being out of alignment with a scraping sound. The contact took the vehicle to the dealer griffin ford: new ford 511 7th st w, tifton, ga 31794 (229) 382-1300 but received no assistance from the dealer . The contact went to another unknown dealer who diagnosed the issue with the brakes but stated that the front end was not damaged. The manufacturer was not contacted. The vehicle was unrepaired. The vin was unavailable. The failure mileage was 200,000.

CrashNoN NoneNone20201130

Tl* the contact owns a 1999 lincoln town car. The contact stated that while driving the contact felt the brakes were not working properly. The contact made a right hand turn and crashed into a parked truck. The contact did not have an injury that required transport to a hospital and no police report was filed. The crash happened right at the independent mechanic's shop. The independent mechanic fixed the brakes with a fluid leak from the brake line as the cause of the malfunction. The contact felt there also was an issue of the front end of the vehicle being out of alignment that caused the vehicle to drift to one side. The issue recurred with the front end still being out of alignment with a scraping sound. The contact took the vehicle to the dealer griffin ford: new ford 511 7th st w, tifton, ga 31794 (229) 382-1300 but received no assistance from the dealer . The contact went to another unknown dealer who diagnosed the issue with the brakes but stated that the front end was not damaged. The manufacturer was not contacted. The vehicle was unrepaired. The vin was unavailable. The failure mileage was 200,000.

NoNoY NoneNone20200616

Tl* the contact owns a 1999 lincoln town car. The contact stated that while making a left turn, the contact heard an abnormal sound coming from the front driver's side wheel. The contact stated that the wheel detached from the vehicle. The vehicle was towed to an independent mechanic where the driver's and passenger's side front upper control arms and ball joints were replaced. The contact called lamarque ford located at 3101 williams blvd suite f, kenner, la 70065, (504) 443-2500, and made the dealer aware of the failure. The vehicle was repaired. The manufacturer had been informed of failure. The failure mileage was 54,000.*dt *as

NoNoY NoneNone20200615

Tl* the contact owns a 1999 lincoln town car. The contact stated that while making a left turn, the contact heard an abnormal sound coming from the front driver's side wheel. The contact stated that the wheel detached from the vehicle. The vehicle was towed to an independent mechanic where the driver's and passenger's side front upper control arms and ball joints were replaced. The contact called lamarque ford located at 3101 williams blvd suite f, kenner, la 70065, (504) 443-2500, and made the dealer aware of the failure. The vehicle was repaired. The manufacturer had been informed of failure. The failure mileage was 54,000.*dt *as

NoNoN NoneNone20200108

Tl* the contact owns a 1999 lincoln town car. The contact stated while driving at an undisclosed speed, the contact became aware of noticed liquid dripping from the air vents. The vehicle was taken to a local mechanic for diagnosis and repair. The diagnosis was a failure with the intake manifold. The dealer was not contacted and the manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

NoNoN NoneNone20200107

Tl* the contact owns a 1999 lincoln town car. The contact stated while driving at an undisclosed speed, the contact became aware of noticed liquid dripping from the air vents. The vehicle was taken to a local mechanic for diagnosis and repair. The diagnosis was a failure with the intake manifold. The dealer was not contacted and the manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

NoFireN NoneNone20190412

I was driving down a public street not even going the speed limit and i came to the stop light my car acted like it didn't wanna go i got it to a parking spot and it burst to a ball of flames i had no previous symptoms and the car was driving fine it had just gotten to halfway mark on my heat gauge. I think it may have been the plastic intake manifold melted maybe? Any ways thought i would report that this is actually a very dangerous thing it almost burnt me alive going down the road and then almost burnt a business down and i'm hoping to get some sort of compensation because no one told me till just now. If i could get some info on who to call at ford that'd be great

CrashNoY 2 InjuredNone20180915

Tl* the contact owned a 1999 lincoln town car. While driving approximately 25 mph in heavy rain, the vehicle hydroplaned and crashed with a flat bed tow truck. None of the frontal air bags deployed. The police department was present, but a report was not filed. The contact and a passenger were transported to the hospital by ambulance, treated, and released. The vehicle was towed to an impound lot and later deemed destroyed by the insurance company. The vehicle was not taken to the dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 183,000.

NoNoN NoneNone20180909

The passenger side airbag is not working properly

NoNoN NoneNone20180828

The steering in my car is very loose. The car turns at the slightest shift of the steering wheel. It's difficult to control on the interstate.

NoNoN NoneNone20180409

This is the 2nd town car that has a hole rusted in the fuel tank fill tube it's not showing no recall but i feel it's a fire hazard and afraid to drive

NoNoN NoneNone20170529

Lincoln town car, 1999, leaking intake manifold due to defective part originally used in manufacture of car that ford was reportedly aware of but has never recalled the cars for replacement of a better part now with metal parts to prevent cracking that occurred in the original all plastic manifold intakes. At one time there was a very under-published lawsuit enabling owners who had already fixed this deficiency a $700+ rebate but the offer was only for a short period of time. Apparently the former owner of my lincoln town car knew nothing about this opportunity and problem was diagnosed 2 years ago. Previous owner thought it was no big deal. Today many ford owners have been left holding the bag for this expensive and sometimes engine damaging repair when they reportedly knew about the defect and continued selling the cars. Coolant constantly leaks out causing possible engine damage as well as risk of overheating if coolant isn't constantly added. Repair is approximately $800-$1000. Many fords have been affected.

NoNoN NoneNone20161015

Tl* the contact owns a 1999 lincoln town car. While driving 10 mph, the ball joints on the vehicle became undone. In addition, the a frame detached from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 175,000.

NoNoN NoneNone20160731

1999 lincoln town car. Consumer writes in regards to vehicle air conditioner system malfunction and repair cost issues. *smd the consumer stated when she turned on the air condition, it was blowing out hot air. The consumer was informed the vehicle needed a condenser. *jb

NoNoN NoneNone20160103

Takata recall: steering wheel has smoked before lightly, interior lights have stayed on,steering wheel has done a 360 turn,corrosion on the side panel and panel(chrome) has fallen off. I'm not sure how late a recall time frame is but my car happens to be very old now so i'm wondering if this is the case i have pictures from what the car looked like and up to now also my car is now at 366.'- miles so this may not even be something to be turned in, this state has also done so much damage from the potholes..

NoNoN NoneNone20150906

Tl* the contact owns a 1999 lincoln town car. The contact stated that the vehicle had been making an abnormal noise near the engine. The vehicle was taken to the dealer where it was diagnosed that the engine piston had been encountering the cylinder wall and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

NoNoN NoneNone20150808

Tl* the contact owns a 1999 lincoln town car. While driving at 70 mph, the parking lights and the low beam head lamps failed to illuminate and all the warning lights on the instrument cluster illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 170,000.

NoNoN NoneNone20150701

The intake manifold on my 1999 lincoln town car developed a crack and began leaking all over the engine . We bought the car in 2008 and the manifold had not been changed and we knew nothing of the "settlement" with ford to replace them.. I contacted ford and they told me that agreement ended march 16, 2006.. Now the ford dealer wants $1000 to replace it.. Why should the car owner have to pay an excessive amount when ford is responsible for installing plastic in an engine compartment that gets hot and is bound to crack at some point.. Just a warning .. Don't buy a town car without checking on recalls, bulletins, and settlements...

NoNoN NoneNone20150503

Tl* the contact owns a 1999 lincoln town car. While driving at an unknown speed and making a turn, the rocker arm lowered without warning. The vehicle was towed to a repair shop where the passenger side upper and lower ball joints and the passenger side outer tie rod were replaced. The vehicle was repaired, but the failure recurred. The contact mentioned that the clanking noise was still present. The manufacturer was made aware of the failure. The approximate failure mileage was 109,228. Updated 02/26/16*lj *tr

NoNoN NoneNone20150208

While testing my car for trouble tester indicated fuel fired heater disabled. Uncertain what fuel fired heater is or it`s capacity. I am 78 years old and uncertain if vehicle is safe to drive. What should my next move be ??? *tr

NoNoN NoneNone20150105

Tl* the contact owns a 1999 lincoln town car. While driving 30 mph, the ball joints detached from the front passenger side of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The vin was unavailable.

NoNoN NoneNone20150104

I purchased a obdii/EOBD tester and while testing my car it gave me this message, (fuel fired heater disabled). Is this a serious problem/danger if i drive my vehicle. I am 78 years old and never heard of a fuel fired heater. *tr

CrashNoN NoneNone20140822

Tl* the contact owns a 1999 lincoln town car. While driving 50 mph, the contact's vehicle crashed head on into another vehicle. The air bags failed to deploy. A police report was filed and no injuries were sustained. The vehicle was not diagnosed or repaired. The contact was advised by a sheriff not to drive the vehicle in case the air bags deployed independently. The manufacturer was notified. The approximate failure mileage was 100,000.

NoNoN NoneNone20140806

Tl* the contact owns a 1999 lincoln town car. The contact stated that while at a stop sign, the accelerator pedal was depressed and there was a loud abnormal noise. The vehicle had collapsed on the front passengers side. The vehicle was towed to a private mechanic. The contact stated that the vehicle was not included in nhtsa campaign id number: 98v322000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

NoNoN NoneNone20140616

Interstate, 4 lane rush hour, no where to go and i can't see. Lucky to be alive this is the 4 th time this motor has gone out. 4 times in 18 months. This is too dangerous and ford needs to be held accountable before somebody dies. This is a duplicate complaint because i left out some information on previous submition. *tr

NoNoN NoneNone20140109

Tl* the contact owns a 1999 lincoln town car. The contact stated that the vehicle would occasionally veer from left to right. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not included in the manufacturer's recall. The failure mileage was 120,000.

NoFireN NoneNone20131203

1999 lincoln town car with 71,932 miles suddenly and without any warning caught fire ten minutes after being parked in an attached garage. This incident caused the home to become structurally damaged due to fire. Vehicle was purchased as second owner in 2003 until present time. No recalls notices were ever received. *tr

NoFireN NoneNone20130825

I was driving my daughter to school when i noticed the inside of my car started sparking near the dashboard then a few mins later my wheel locked up i couldn't turn and almost crashed. I put power steering fluid in but that didn't help . Also had someone look at it and they said its a problem with the bearing underneath the hood is also sparking when i start the car. *js

NoNoN NoneNone20130709

When engine started vehicle will not shift out of park but will start in neutral then will shift to other gears. *tr

NoNoN 1 InjuredNone20130306

Tl* the contact owns a 1999 lincoln town car. The contact stated that the front driver's side air bag erroneously deployed as soon as the contact inserted the key into the ignition. The vehicle had been parked and was not driven on the day of the failure. The contact suffered injuries to the back and the head. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 101,525.

NoNoN NoneNone20121219

Interstate at rush hour, 60 mph no where to go ?????????? Very dangerous. *tr

CrashNoN NoneNone20120926

2 occasions where ball joint snapped and vehicle was moving and fell to ground .While my child was inside . Major electrical issues such as: odometer flashes constantly and gas gage wacked out ever since vehicle fell to ground every thing was working properly before and on the first incident is when it started and continues to get worse. Suspension and steering : also since car fell to ground has cause steering and suspension to be almost impossible . I have had several mechanics rip me off and have spent thousands on trying to get vehicle back to the way a lincoln should drive . And still the results are not good. I cant drive on express ways because vehicle is extremely hard to control and stay in lanes .As well on side streets/main roads . It also has a very high tendency to loose control when driving over a small , medium or large bump, div-it or crack in road which could or will eventually result in a crash. By all means i love my 1999 lincoln but certainly does not drive or operate properly like one should .I do also understand that its a 13 year old car and things will go wrong but after do my research and being that i am naive and very uneducated with mechanics on a vehicle i simply let this pass for sometime now to realize these re occurring incidents are not normal and here i am now my results are a damaged car with recall supported and thousands of my hard income to replace parts on car to get back to proper working order . Something should be done or if possible be settled in the middle/halfway which would be fair. I hope i can be a true ford lincoln supporter/buyer for ever and don't want to be disappointed. *tr

NoNoN NoneNone20120729

Tl* the contact owns a 1999 lincoln town car. The contact was traveling 30 mph when an abnormal squealing was heard from the driver's side as the vehicle started to shake abnormally. The vehicle was taken to dealer who confirmed that the front end and the drivers side ball joints needed to be replaced. In addition, the dealer confirmed that the vin failed to qualify for repairs under nhtsa campaign id number:98v322000 (suspension:front:control arm:lower ball joint). The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 275 and the current mileage was 276.

NoNoN NoneNone20120305

Tl* the contact owns a 1999 lincoln town car. The contact stated that while driving 30 mph and without any warning, the passenger side airbag deployed erroneously. The airbag warning light illuminated after the airbag deployed. The vehicle was not diagnosed or repaired. The failure and the current mileage was 120,000.

NoNoN NoneNone20111014

Tl* the contact owns a 1999 lincoln town car cartier. The contact stated that while traveling 2 mph, a loud noise emitted as the vehicle failed to accelerate. The vehicle was towed to a local repair shop where it was discovered that the passenger side ball joint needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was contacted and confirmed that the vin failed to qualify for repairs under nhtsa campaign id number:98v322000 (suspension:front:control arm:lower ball joint). The vehicle was not repaired. The failure mileage was 167,000 and the current mileage was 173,000. Updated 11/23/12 *bf the consumer stated the passenger lower ball joint failed as she was traveling, but no accident occurred, the vehicle was then towed to a local repair shop, where it was repaired. In fact, the repair shop replaced the passenger lower control arm as well as the lower ball joint. Approximately eight months after the driver's side lower ball joint failed, as she traveled again. The vehicle was towed to the same repair shop, where they replaced the lower ball joint. Three months later, the passenger lower ball joint failed.

NoNoN NoneNone20110405

Ford motor company, p.O. Box 1904, dearborn, michigan 48121, chose to not warn a segment of their full-size car owners who are "civilian" that their cars were produced with a plastic intake manifold that was failing and causing enormous coolant problems for their 4.6l v-8 engines and other component engine parts. Because ford did not notify me of their known problems with the intake manifold the defected part caused my car to repeatedly loose coolant and cause my car to overheat and finally blow my intake manifold gasket causing me to replace defective intake manifold (copy of shop bill attached) and causing unknown damages to my engine. I am requesting a refund for these repairs.

NoNoN NoneNone20110103

I was never notified about the ford recalls on intake manifold, i recently found out that my manifold had cracked and that prior to it braking ford had settle a lawsuit regarding said problem. I have never nor has my godfather be notified about the recall item. Known ford recalls: 97m91, 99m01, 01m02 did not apply to privately owned vehicles why. *tr

NoNoN NoneNone20100928

Tl*the contact owns a 1999 lincoln town car. While driving approximately 40 mph, the contact heard a loud crack. He pulled over but did not find the cause of the noise. The vehicle was taken to a local repair shop where the contact was advised that the front ball joints needed to be replaced. The contact called the manufacturer in regards to recall 98v322000 (suspension: front: control arm: lower ball joint) but was told that the vehicle was not included. The contact also stated that there was a crack in the intake manifold and a mechanic told him that it needed to be replaced. The vehicle had not been repaired. The current and failure mileages were approximately 111,500.

NoNoN NoneNone20100406

Tl*the contact owns a 1999 lincoln town car. The contact was driving approximately 3 mph in a parking lot. The lower ball joints detached without warning. The vehicle was towed to an authorized dealer. A recall repair was performed under nhtsa campaign id number 098v322000 (suspension: front: control arm: lower ball joint). The failure mileage was 75,397. The current mileage was 75,412. Updated 6/1/10 *cn updated 06/04/10*lj updated 09/02/10*jb

NoNoN NoneNone20100313

The "air bag" light on this vehicle comes on often, irregularly and unpredictably on this vehicle. The dealer says it must be illuminated while in their shop to perform any diagnostics. This has been occurring for several years, and many miles. *tr

NoNoN 1 InjuredNone20100208

Tl*the contact owned a 1999 lincoln town car. While driving 35 mph the contacts vehicle was hit head on by an suv. The contact crashed into a light post. A police report was taken. The passenger was injured. The vehicle was taken by the police and later on moved by the contact to a dealer. The air bags failed to deploy. The manufacturer was not informed. The vehicle was destroyed. The vin was not available. The failure mileage was 120,000.

NoFireN NoneNone20090208

Tl* the contact owns a 1999 lincoln town car. While driving at an unknown speed, smoke emitted from the air vents and caused the vehicle to overheat. The coolant also drained onto the floor of the vehicle. The dealer stated that the heater core failed. The vehicle was repaired, but the failure recurred five times. The manufacturer was notified. The approximate failure mileage was 105,824.

NoNoN NoneNone20081202

1999 town car (signature) has loud banging noise coming from steering column and/or front suspension. This has been an issue for several years off and on, but appears to be more common over the last few months. This year vehicle has had numerous related problems based on the recall and other owner cited issues. This is a serious situation that is likely to result in a complete failure of the steering and/or front suspension systems that can lead to material damage and/or injury/death to automotive travelers.

NoFireN NoneNone20080218

On the 2-19-2008 i was going to walmart,when i go to the frontage road and tried to stop the brakes go out. I went thur the stop sign, there were no car coming . I manage to park in the walmart parking lot. I put the emergency brake on. Went into the store, in about two minute there was a page for the owner of a black lincoln town car to come to the front deck. My car was on fire. It was burning under the hood on the driverside. When the fire department arrived everything under the hood was burn up. The fire started from the mastercylinder. It a total lose. . *tr

NoNoN NoneNone20071120

1999 lincoln town car, cracked intake manifold. My husband, lewis barber, jr., spoke with ford today and was told that ford would not reimburse replacement cost. Even though ford told my husband that they mailed notice to me in july 2005, i never received any such notice. I keep very good records, and my car has been in an authorized dealers repair shop but no one told me about the cracking intake manifold problem or any lawsuit "settlement". I found fords number from a letter they sent me dated august 2000, which concerned a problem with tire jacks --at that time i lived in oklahoma city. There may be hundreds of others who are similar situated. Again, ford did not give me any notice of this problem. I paid $1,179.56 to c&f automotive (2439 n. Decatur blvd, las vegas, nv 89108-0000 - 702-647-7787) to replace the cracked manifold. *tr

NoNoN NoneNone20070807

Tl*the contact owns a 1999 lincoln town car. While driving 30 mph, the contact stated that the lower ball joints failed and the front driver side of the vehicle fell to the ground and bent. The vehicle was repaired. He was informed that his vehicle was not included in recall campaign number 98v322000 (suspension:front:control arm:lower ball joint). The purchase date and mileage information were unknown.

NoNoN NoneNone20070712

Tl*the contact owns a 1999 lincoln town car. The contact stated that the automatic steering on his vehicle is very difficult to maneuver. He described it as similar to having manual steering. He loses control of the vehicle while driving at interstate speeds. The steering failure began one year ago and has gotten worse with time. The most recent failure occurred on july 13, 2007. The purchase date was unknown. The current mileage is 97,000 and failure mileage was 85,000.

NoNoN NoneNone20070628

My air bag light blinks on and off for about 90 seconds then goes off for about another 90 seconds then comes on and stays on i was told by the mechanic at the lincoln dealership that i do not have any air bags when the light is on the problem? Not known until i spend $$$ finding out why then spending more $$$ to fix it *jb

NoNoN NoneNone20070520

Complete loss of power on lincoln towncar 1999, had to be towed from highway.

CrashNoN 1 InjuredNone20070413

Crash - windshield wiper failed during heavy rain storm. *tr

NoNoN NoneNone20070403

Tl*the contact owns a 1999 lincoln town car. While attempting to back out of a parking space, the contact turned the wheel and the vehicle jerked and stopped moving. The vehicle was towed to a local mechanic shop to have the front driver's side control arm repaired. Through online research, he discovered nhtsa campaign id number 98v322000 (suspension:front:control arm:lower ball joint), which was similar to the failure he experienced. The dealer stated that his vin was not included in the recall. The current mileage was 114,000 and failure mileage was 101,000. Updated 6/16/08 *cn updated

NoNoN NoneNone20070318

Floor is soaked when rains or car is washed. *tr

NoNoN NoneNone20070312

Tl*the contact owns a 1999 lincoln town car. The contact discovered the interior front drivers and passenger side floors drenched with water on several occasions. The floor was so saturated that towels must be used to absorb the water. The vehicle was garage kept and hand washed only by the contact. The current and failure mileage were 68654.*ak

NoNoN NoneNone20070301

1. I entered the vehicle which had been parked for approximately 90 minutes. I turned the ignition key to start the vehicle and at the moment i turned the key the driver side, seat/window side air bag deployed. The vehicle was not in motion, not in drive gear and was not struck by another vehicle. Also, there had been no warning lights staying on indicating a possible problem with the air bag system. 2. The side air bag struck my left shoulder and upper back. It was painful, but did not injure me. After a few minutes, i started the vehicle and nothing else happened so i drove a short distance to my home without further incident. 3. I took the vehicle to a local lincoln mercury dealer and they determined that four wires in the main warning harness under the driver's seat were damaged, had shorted out and caused the air bag to deploy. The vehicle is a 1999 lincoln town car with 74,000 miles on it. They said all warranties were expired and there were no extended warranties on the vehicle and it is my responsibility to pay for the repairs. Additionally, the warning harness( part # xw1z14a005aa) is no longer made and not in stock and may not be available. The estimate for repair is $3,500.00 parts and labor. If they repaired the wiring harness, i would have to sign a release of liability stating if the repaired air bag system failed to deploy or deployed when it should not because the wiring harness was not replaced the dealer would not be responsible. I contacted the ford customer relationships center and they said they had no history of this problem or recalls of this nature for this vehicle and that repair would by at my expense. *jb

NoNoN NoneNone20060925

I have a 1999 lincoln town car. The windshield adhesive has failed apparently from having been parked outdoors for 25 days. The windshield has slipped down about one half inch and it is leaking. It is loose enough that it vibrates when the door is closed. I searched for a recall and although there was none for the lincoln windshield, i did see that the ford windstar mini van had a recall for using the incorrect urethane adhesive(campaign id number 00v020000). My lincoln towncar was built at ford's wixom plant where the windstar vans were built and near the same time. *jb

NoNoN NoneNone20060827

Dt*: the contact stated while starting the engine with the vehicle in park, the left front lower ball joint fractured without warning. The vehicle was not inspected by a dealer. There was a nhtsa recall, # 98v322000, regarding the suspension. The vehicle was not included in the recall due to the vin. The manufacturer was alerted.

CrashNoN 1 InjuredNone20060827

Dt*: the contact stated while driving 2mph through a parking lot, the front driver side airbag deployed without warning. Upon deployment of the side air bag, the contact, who was not wearing a seat belt, was pushed aside into the center console, and lost control of the vehicle. The vehicle rolled over a parking lot divider, and crashed into another vehicle. The contact sustained minor injuries. Due to the low speed of the crash, the vehicle sustained minor damage. A police report was taken. The vehicle was inspected by a dealer and an insurance adjustor who were unable to determine the cause of the airbag deployment. The manufacturer was also alerted. Updated 10/31/2006 -*nm

NoNoN NoneNone20060328

Dt*: the contact stated while stopped at an intersection, the driver side curtain airbag deployed without incident. The vehicle was taken to the dealership. The dealership determined an accident did not happened so they were not responsible.

NoNoN NoneNone20050727

This was a spontaneous failure of a cast aluminum wheel. Original equipment. It was not heat related, nor was there any kind of impact or collision. The wheel had not suffered any kind of previous damage. The tire is still in perfect condition. The rim exploded after a failure of the floor of the wheel. I have pictures. *nm

NoNoN NoneNone20050531

The brake light switch failed in the consumer's 1999 lincoln town car. *nm the brake pedal felt spongy. The shifter could not be moved into drive or reverse. The cruise control would not deactivate when the consumer pressed the brake, it had to be turned off manually. *nm *sb *nm

CrashNoN 2 InjuredNone20050515

We were hit by two vehicles broadside /passenger door the front airbags deployed but the side airbags did not respond. *jb

NoNoN NoneNone20050513

Dt: the vinyl top on the consumer's car, flew off when air got underneath and flew off while driving down the road. There weren't any air bubbles or any problems before this blew off. Consumer went to ford dealership and they couldn't do anything because the vinyl top added to the car. The car was bought from the dealership brand new and the vinyl was already on the car.Consumer has not talked to ford manufacturer yet. *tt *sb consumer states that if there were somebody behind her that the vinyl flying off could have caused and accident.*sb *nm

NoNoN NoneNone20050324

There was a burning smell coming from under the hood. Consumer looked, however, he could not find the source. Then one day the vehicle would not go into gear, and no brakes. After the vehicle was inspected by the dealer, they found the brake switch connector burned.*ak

NoNoN NoneNone20041107

I noticed a tire going down on my wife's 1999 lincoln town car. When she took it in for repair, they found nothing wrong with the tire. However, the wheel had a crack across the bead ( not due to damage ). I had to order a remanufactured wheel at a cost of $155. I had to trade the old wheel in. Obviously, it could have been very dangerous. Not sure of the exact date, app. 1 yr. Ago. ("vehicle type" box below would only offer "incomplete vehicle" as an option. This is not an incomplete vehicle. The only way i could proceed was to choose "incomplete"). *jb

NoNoN NoneNone20041104

Ford motor co. Car service engine light come on.

NoNoN NoneNone20041010

While driving, the vehicle started to shake vibrate. The consumer took the vehicle for an inspection and the mechanic informed the consumer the manifold had cracked. *jb

NoNoN NoneNone20041004

(1)normal driving; nothing unusual (2)leaking of coolant into air conditioning system; oily substance on inside of windshield (3)heater core replaced 3 times in less than 6 months; first time at my expense. 3rd time i was told that ford motor company had 'found a solution' to keep it from happening again...At an additional cost of $464.27

NoNoN NoneNone20041003

Heater core failure. This causes vapor and odor from the engine coolant to leak through the vents and to coat the windshield with an oil-like substance making it impossible to see through the windshield. Heater core was replaced 10/04/04. Went out again 11/24/04. Ford motor company acknowledges that this is a recurring problem in this model vehicle. $737.54 to have heater core replaced. They 'think' they can prevent this from occuring again if they do something else that will cost me an additional $547.00, but 'no guarantee' that it won't happen again and no additional warranty on the heater core.*ak

NoNoN NoneNone20040831

When the vehicle was started the brake pedal went to the floor when tapped. The consumer also stated when the brakes were applied the vehicle shook. *nlm the consumer had a new master cylinder, ten sets of rotars and pads installed and the problem continued. *tc

NoNoN NoneNone20040831

The consumer's vehicle has required multiple repairs to include ball joint replacement, turned rotors and idler arm replacement. The vehicle only has 70000 miles. *nm the cruise would not shut off without a near skid amount of braking, this would also occur because the shifter would not come out of the park position. *sc *jb

CrashNoN NoneNone20040731

The driver's side front, driver's side impact and passenger front air bags did not deploy during an accident. The only air bag that deployed was the passenger's side impact air bag. *nm (lawyer, david duhigg on behalf of consumer)*jb

NoNoN NoneNone20040630

Upon putting the gear into reverse vehicle made a loud noise as if something was rubbing together. The tire rod broke, leaving the wheels turned outward. Vehicle never left the garage. *ak

NoNoN NoneNone20040614

Consumer has a limousine which is experiencing electrical problems. The circuit board that controlled all the lighting and air conditioning in the rear of the vehicle failed. The manufacturer stated that the circuit board was upgraded. The connector heated up which could have caused a potential fire. *ak *jb

NoNoN NoneNone20040219

Consumer complained about an abs brake problem. The brakes pulsated , and it occurred every 3,000 miles. *ak *la

NoNoN NoneNone20040209

The air bag check light remains on, which the owner is informed by the owner's manual that the air bag may not deploy in an accident. Manufacturer has been notified by consumer. *nm the light stayed on periodically. Consumer took vehicle back february 2005 because consumer was told there should be some error messages left in the vehilce; however that was not true. *bf *nm

NoNoN NoneNone20040205

Heater wasn't blowing heat. *ph the dealer replaced the eatc module and the blower motor speed controller. *nm

NoNoN NoneNone20040201

While backing out of the driveway at 2 mph, the front driver's side tie rod snapped. *ak the left front tie rod fell to the ground. The tie had rusted and pitted. Both tie rods were replaced and the upper joint was found bad. *sc *jb

NoNoN NoneNone20031231

During every rain water runs down the inside of the firewall on the passenger's side, behind the glove box, soaks the front carpet, and stands as much as 1 1/2" deep in the rear floor. Both carpets were very moldy. I have taken the car to dealers, body shops, and windshield glass experts, and nobody can fix it. If i run a small stream of water from the hose on the lower right corner of the windshield it will show up on the inside of the car within a minute. I have been trying to solve this problem for at least 3 years.*ak

NoNoN NoneNone20031231

Windshield became inoperable in heavy rain storms. It had been four times. *ak

NoNoN NoneNone20031130

When turning the steering wheel consumer heard a popping noise coming from the front. The vehicle was taken to a body shop for inspection and the mechanic determined that the rights tie rod end needed to be replaced. *ak on march 26, 2004 the left side tie rod end failed while driving. *jb

NoNoN NoneNone20031019

Consumer noticed that the srs light appeared on the dashboard. Vehicle was taken to the dealer for inspection, an]d mechanic determined that side air bags needed to be replaced due to faulty air bags. *ak

NoNoN NoneNone20030828

When driving at various speeds intake manifold cracked, causing anti freeze to leak out. *ak

NoNoN NoneNone20030805

While driving, the air bag warning light began flashing. The consumer immediately exited the vehicle because of a prior incident of unnecessary air bag deployment. See odi# 8015319 and 8013707. *ph *scc *jb

NoNoN NoneNone20030517

The fuel pump on my 1999 lincoln town car went out without warning. The vehicle has had numerous problems since purchase including but not limited to: fuel pump, digital display (speedometer, mileage, compass, temperature), passenger window power mechanism (window will not go up completely if lowered) and suspension problems. Current issue regards fuel pump. Total cost to repair include $403.00 labor, $257.49 parts (fuel pump), $25.00 misc fees, $16.72 tax, $215.00 towing. *nlm

NoNoN NoneNone20030514

Car has a problen in the steering box. Took it to a specialist and ford discounted it. They sent a lincoln rep down and he just lied to me about the problem said it was a factory flaw and could not fix , then i took the car into the dealer for a pinging and they said they couldn't hear it (nothing was done)then later on a trip it went haywire sounded like a big diesel truck on the highway and ran like crap , sucking gas also, then changed dealers and they said they coulden't find a ping . I grabed me a mechanic and we took a little ride and before i could get it back it was pinging (took them 3 weeks to fix with me coming up almost daily to test it, and nobody can adjust the head lights on the car that is bad its idiot proof

NoNoN NoneNone20030414

We purchased two new towncars from germain linc.-merc., naples, fl, in 1999 and 2000 my car's,vin [xxx], 1999 town car, and my wife's 2000 town car, vin [xxx]. My first complaint is regarding my car that developed electronic problems right after it ran out of warranty, and needed a $500 repair. A week later, it developed a leak, and was repaired at $1000. Is this planned obsolescence? This was at 56,000 miles of use. Shouldn't the dealer check basic systems and make sure they are well maintained? My wife's towncar has a far more serious and hazardous history. She, along with our grandsons, experienced a tire blowout at 33,000 miles. After the tire was changed to the spare, she drove to the dealer and was told that both rear tires should be replaced for safety. She agreed. When she picked up the car, all 4 tires (!)had been replaced at the cost of $548. There was no price adjustment for any of the 4 tires removed. On 12-23-02 (3 days later) she reported to the dealer that the brakes were noisy (squeaked). When she got the car, the bill for the brakes was $420. When driving our 2 daughters and 2 grandsons the following day, the brakes did not hold, and she was unable to stop at a red light, nearly hitting the car in front of her. Only by forced pumping with both feet, and swerving into the turn lane, did she avoid a crash. Had cars been coming in that turn lane, any number of people, particularly in our family, could have been killed. Shouldn't the customer "advisor" advise a minor brake-pad replacement rather than wait for a major expensive/dangerous problem? We strongly doubt that we would consider another ford product. This is a short history of 2 regularly-dealer-maintained luxury cars. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20030405

When driving through a puddle, or even when parked in the rain, there is a water leak on front passenger floor that seems to come from up underneath and behind the glove compartment. This has been happening for over 3 years. And soaking the carpet more quickly than before. While we had no way of knowing, suspect the leak was there when we purchased. How do we find it? *nlm

NoNoN NoneNone20030404

Tl*the contact owns a 1999 lincoln town car. While driving at any speed, the contact heard a whiny, squeaky noise coming from the front of the vehicle. The dealer stated that nothing was wrong, however the noise has intensified. The mechanic stated that the lower control arm was failing, similar to the failure noted in recall # 98v322000 (suspension:front:control arm:lower ball joint). The manufacturer stated that the vin is not included in the recall. The current mileage is 90,000 and failure mileage was 27,000. Updated 09/05/07. *jb

NoFireN NoneNone20030228

As the car neared the end of its warranty, i had several failures. The air conditioning failed at 45000 mi., two coil packs failed under warranty. I was driving the car about a week before the final failure and it just lost all power. I barely got it to pull by holding it in low gear. It would barely move but i got it to a parking lot and left it for about an hour. When i returned it started up and drove just fine. I took it to the lincoln mercury dealer and they could find nothing wrong. About a week later my wife started to drive the car (cold) and almost got run over trying to leave the driveway. I was walking one block up the street and she pulled in and asked me to look at the car. It was running very rough just as before so i told her to take it back home and park it and take the other car. She did this, locked it and left. It had only run about 4 or 5 minutes. As i walked around the block i heard a car alarm going off and as i approached my house i saw the car on fire sitting just outside the garage, luckily i called the fire dept and they came and put it out but it was destroyed. The car was maybe one month out of warranty so i called the dealer, the regional ford rep and a retired ford rep i know. And none of them would talk to me, return phone calls( in the case of the regional ford rep) i called detroit to the executive offices of ford and a lawyer told me it was not their problem and to file a claim with my insurance company. He would not even send someone to inspect it. The insurance company paid off and i tried to get them to investigate to find the problem but i don't know what they did. The fire was obviously electrical but i don't know more. The car was a 1999 lincoln town car so the present recall doesn't cover enough cars. *jb

NoNoN NoneNone20030206

The driver's side rear axle seal leaked. *ph there was no warranty on the passenger side axle or the rear end. *nm

NoNoN NoneNone20030125

The rear side air bag inadvertently deployed. Dealer has been notified. Ph

NoNoN NoneNone20021105

Tires experienced premature wear prior to recall notice 00v35600. *ak *nlm

NoNoN NoneNone20020930

No summary. Dt

NoNoN NoneNone20020629

Drivers air bag automatically deployed causing damage to the seat.*ak *mj

CrashNoN NoneNone20020625

Airbag light was flashing for a few hours, then stopped. Following day while driving passenger's side airbag deployed. Dealer stated computer showed vehicle was in an accident, and warranty would not cover the repairs. *ak

NoNoN NoneNone20020624

While driving, driver's rear view mirror popped out of the mount.*ak

NoNoN NoneNone20020618

Consumer states while driving the rear view driver side mirror keeps popping out, as a result of a faulty mount bracket. Had part replaced several times, problem reoccured.*jb

NoNoN 1 InjuredNone20011022

I have been trying to view the information on my airbag and can't find it feb. 2002 sent to you. *ak

NoNoN 1 InjuredNone20011022

Consumer stated after turning the ignition on, the vehicles side air bag deployed without warning, releasing powder and chemicals, causing injury to consumer.*ak *jg

NoNoN NoneNone20010731

When it rains the water runs off the windshield on the drivers side, the water goes down to the ground between the kick board and the fenders and properly drains to the ground. The problem is: on the passenger side the water from the windshield comes in through the kickboard area flooding the floorboard. This has been a constant problem. Water comes in and damages the carpet. Leaves a puddle of water on the floor. *tr

CrashNoN 2 InjuredNone20010425

While driving 58 mph another vehicle broadside my vehicle on drivers side door. Upon impact side door seat air bag failed to deploy. Frontal air bags deployed. Driver was knocked sideways towards door and window in vehicle and sustained injuries. Vehicle was totalled.

NoNoN NoneNone20010321

Back rotor on, right rear brake is not working properly. Has contacted dealer, and deaelr cannot do anything about problem.*ak

NoNoN NoneNone20000930

While driving at 25 mph vehicle stalls. Consumer has to come to a complete stop to start again. Consumer feels this is very dangerous.*ak consumer states transmission vibrates after driving and is also noisy. *slc

NoNoN NoneNone20000615

Consumer had vehicle in the shop for several times for transmission/ air conditioner,and brakes. Rotor were turned, and when applying brakes pedal goes all the way to the floor . Consumer took vehicle to the dealership. Mechanic stated defective pads affected rotors, and rotors had to be replaced. *ak

NoNoN NoneNone20000515

Airbag light has been on, and consumer took vehicle to dealer. Dealer said that airbag may not deploy in an accident. *ak

NoNoN NoneNone20000420

Rear brake failure. *slc

NoNoN NoneNone19991231

While driving vehicle will lose all electrical functions due to a short. Dealer had vehicle 3-4 months, but could not determine cause .*ak vehicle has had multiple problems. Out side door panel came off. Brakes are spongy. Windshield failed. Seat malfunctions. Dash lithts and stereo failed at diffeerent times. *yh

CrashNoN 1 InjuredNone19991218

Vehicle was parked with engine off. When started, vehicle went approximately 10-14 feet. Attempted to make a u-turn, and put foot on brake pedal, but there were no brakes. Vehicle accelerated out of control. Put vehicle in park and it continued to travel and hit a parked car in the rear, but continued to travel. Finally vehicle was turned off and it stopped. Upon impact , air bags failed to deploy. Drive rsustained injuries, and vehicle was totaled. *ak

NoNoN NoneNone19991216

Head rest does not lock once consumer has adjusted it. Dealer has repaired it, and still doesn't stay in position. *ak

NoNoN NoneNone19991130

When applying brakes on slick surface, right front wheel will lock up and pull the vehicle to the right. This has happened during normal stopping. Also, pedal has to be pushed further down. Since then brakes locked up several times on slick roads/two-lane roads. *ak

NoNoN NoneNone19990929

Vehicle is equipped with driver and passenger frontal and side airbags, the airbag light comes on indicating a problem with the system which wont protect the occupant in event of a crash or it will deploy unexpectedly, resulting in a crash. Dealer cannot determine the caus eof the problem. Please provide further information. *ak

CrashNoN NoneNone19990829

While driving at 10 mph and makig a left turn an emergency situation occurred that called on the brakes and they failed. When applied, the pedal went straight to the floor, vehicle then kept going and struck a parked vehicle. Dealer has been contacted. *ak

NoNoN NoneNone19990705

The rear end of the vehicle is out of line, causing the vehicle to go down the road sideways. The problem was reported to the dealership. The problem has not been corrected. *ak

NoNoN NoneNone19990531

At highway speeds left rear view mirror shakes so badly that you can see there is something out there but you have to go to the center mirror to see what it is. Lincoln changed it once with no improvement but i consider it dangerous. Was told by olathe lincoln to get used to it. After 24,000 miles i still am not used to it.*ak

NoNoN NoneNone19990327

Vehicle would vibrate under dash when making a right turn and applying brakes. Vehicle been in dealer shop on four occasions, and unble to fix problem. *ak

CrashNoN 1 InjuredNone19990326

The consumer was involved in an accident and the driver's air bag did not deploy. *ak the consumer's vehicle was hit on a slight angle head on when another vehicle crossed the divider into oncoming traffic. The vehicle came to rest in a ditch. The driver's side air bag did not deploy. The consumer sustained a broken ankle in 3 places and a hairline crack on the right knee. Also, a cut on the left leg. The driver of the other vehicle was killed as a result of the accident. *ph *jb

NoNoN NoneNone19990228

Intermittent difficuly in starting car will not turn over right away. Dealer has car for third time. So far has be unable to isolate problem. As had car since 3/10/99

NoNoN NoneNone19990201

Intermittently while driving in the cruise control mode,and when occupant pressed the brakes, vehicle jumped forward and speeded up which may have caused a crash. Been to dealer, cannot determine the cause. Common problem. Please provide further information. *ak

CrashNoN NoneNone19990114

While driving at 30 mph another vehicle hit consumer's vehicle on driver's side, driver's/passenger's side air bags didn't deploy. *ak

NoNoN NoneNone19981030

Sun roof has a gap in the seal. Consumer also states the she is dizzy and nauseous when inside of the vehicle, dealer states it is the characteristic of the car, cannot remedy the problem. *ak

NoNoN NoneNone19981010

Door broke from inside, and consumer is having problems opening the door. Dealer can't determine the problem. *ak

NoNoN NoneNone19980927

Windshield design causing reflections which create poor visibility.

NoFireN NoneNone19980904

Vehicle parked for 2 days when smoke was noticed coming from vehicle. Engine compartment fire that burned 2 ft hole in hood and melted all wires under hood. Fire department claims fuel pump was running without key in ignition.

NoNoN NoneNone19980711

Vehicle was sold without bolts holding the front brake caliper to the vehicle. Mjs

NoNoN NoneNone19980513

Consumer experiencing back problem while driving vehicle. Believed the design in the seat causes back discomfort. Dealer/mfr. Notified. *ak

NoNoN NoneNone

The vehicle's tire was found to be defective and resulted in a flat (no make/model of tire provided). *mjs

NoNoN NoneNone

Vehicle experienced sudden acceleration causing the vehicle to hit a metal fence and cause damage to the vehicle. Nlm

NoNoN NoneNone

Distance between gas pedal and brake pedal allows foot to fall between both, when trying to apply brakes, an addition/modification to the brake pedal has corrected this problem. Cj

NoNoN NoneNone

When the steering wheel is adjusted low the reading of the speedometer is not visible, due to design. Mjs

NoNoN NoneNone

The doors malfunctions and the trunk lid falls if not held up manualey. Yh

NoNoN NoneNone

Squeak in front suspension while turning at low or high speeds. At times needs extra turning of steering wheel to maintain lane through turns or curves.Stabilizer bar also shows signs of excess movement in mounts.Dealer states the problem is the tie rod bushings flexing under pressure. Nlm

NoNoN NoneNone

Front brake pads and rotors are prematurely wearing, and brakes are squeaking. Please give any further details. *ak

NoNoN NoneNone

Consumer noticed coolant levels were dropping. Dealership indicated that because the levels were dropping at a slow pace it was normal. Three months later, coolant level dropped at a rapid pace. Dealership then indicated that the intake manifold was leaking engine coolant. Consumer indicated that there was a tsb on this issue that indicated that the coolant leaked and sprayed onto the alternator, causing a short. This tsb only applied to police vehicles and limousines because their mileage was higher. Tsb not found in artemis.*ak *mr

NoNoN NoneNone

Driver can not see speedometer when entering areas of shade when wearing sunglasses on a sunny day. Nlm

NoNoN NoneNone

The doors malfunctions and the trunk lid falls if not held up manualey. Yh

NoNoN NoneNone

Windshield angle permits reflections of the dashboard components and street lights, almost resulting in accidents due to poor visibility.

NoNoN NoneNone

Defroster system does not function in adverse weather properly. The positioning of the vents are not directed correctly. So the windows do not get cleared. Dealer is aware of problem, and says its a factory defect. *ak

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