Mci D4500 2020

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 250954 [USA]: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
    Motor coach industries (mci) is recalling certain 2014-2018 d4000, 2013-2019 d4005, 2013-2023 d4500, 2013-2020 d4505, and 2021-2024 d45crt coaches equipped with a ricon wheelchair lift. The red beacon lighting on the threshold warning system (tws) may not be bright enough. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 403, "platform lift systems."
    mci will work with ricon to replace the tws kits, free of charge. Owner notification letters were mailed march 21, 2024. Owners may contact mci customer service at 1-800-241-2947.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 180734 [USA]: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
    Motor coach industries (mci) is recalling certain 2019-2022 d4000 istv, d4500, 2021 d4000, d4520, 2020-2021 d4505, d4005, 2020-2022 d45crtle, and 2019-2021 j4500 vehicles equipped with certain cummins x12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
    on engines with 75 miles or less, cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed march 11, 2022. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is r21-028.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 212931 [USA]: Mdp circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
    Motor coach industries (mci) is recalling certain 2018 d4000, 2018-2020 d4005, d4000istv, 2017-2020 d4500, d4505, 2018-2021 j3500, 2017-2021 j4500, 2020 d4520, and 2018-2021 d45crtle motorcoaches. The main distribution panel (mdp) located within the battery compartment contains a circuit board that may fail.
    mci service centers will remove the mdp and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed november 12, 2021. Owners may contact mci's customer service at 1-800-241-2947. Mci's number for this recall is r21-010.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 206552 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.
    Motor coach industries (mci) is recalling certain 2017-2018 d4000, 2017-2019 d4005, d4000istv, d4505, 2017-2020 d4500, j4500, 2018-2020 d45crtle, and 2018-2021 j3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
    dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on june 28, 2021. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is r21-009.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 147014 [USA]: If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
    Motor coach industries (mci) is recalling certain 2018-2020 d4000, d4005, d4500, d4505 and d45crtle buses manufactured with electric cooling fans (e-fan) for the radiator and charge air cooler, borg warner 55si model dual alternator configuration (with a sense stud and wire), and parker vansco multiplexing module (vmm) multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the vmm and result in a loss of engine power and vehicle shutdown.
    mci will notify the affected owners, and dealers will install a new application code in the parker vmm multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began july 23, 2020. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is sb 479.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 153631 [USA]: Inability to use the seat belt may increase the risk of injury in the event of a crash.
    Motor coach industries (mci) is recalling certain 2015-2016 d4000, 2015-2020 d4500 and d4505, 2016-2020 j4500, 2018 j3500, and 2017 d4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standards (fmvss) number 208, "occupant crash protection," and number 209, "seat belt assemblies."
    mci will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. Mci issued owners an interim notification june 26, 2020. The recall began january 13, 2021. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is sb 482.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 157527 [USA]: If the tag axle becomes misaligned with the front of the vehicle, the rear of the vehicle may strike other vehicles or pedestrians, increasing the risk of a crash or injury.
    Motor coach industries (mci) is recalling certain 2018-2020 d4505 and d4500 coaches equipped with an optional steerable tag axle. The tag axle mounting block clamps that retain the tie rod to obtain the forward steer orientation may slip, resulting in the tag axle being out of alignment.
    mci will notify owners, and dealers will replace the block clamps and retorque the fasteners, free of charge. The recall began february 19, 2020. Owners may contact mci customer service at 1-800-241-2947.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2020276 [Canada]: Electrical
    Issue: on certain buses, a build-up of corrosion on the alternator connection could cause it to malfunction. If this happens, the alternator voltage output may increase. As a result, the control module may switch off the engine and cause a vehicle shutdown. Safety risk: a sudden loss of engine power and vehicle shutdown could increase the risk of a crash. Corrective actions: motor coach industries (mci) will notify owners by mail and instruct you to take your bus to an authorized repair facility to update the software in the vehicle multiplexing module (vmm). Mci also recommends periodically inspecting, cleaning and re-applying corrosion inhibitor to the alternator.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • No comms 2024-04 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for april 2024 for motor coach industries.
  • ITS60421 - ELECTRICAL SYSTEM: This technical instruction is a description of the inspections and cleaning procedures being recommended by mci due to the parts shortages which are impacting the repair inspections associated with nhtsa recall 21v-748. These are the same i
  • ITS60378 - ELECTRICAL SYSTEM: This technical instruction describes how to upgrade the delco alternator indicator lamp ring terminal.
  • TSIB 22-02 - ENGINE AND ENGINE COOLING: This technical service information bulletin is a supplemental reminder to all mci owners/operators of vehicles which are affected by the cummins equipment recall 21e-099 and mci vehicle recall 21v-971.
  • ITS60421 - ELECTRICAL SYSTEM: This instruction to service (its) is a description of the inspections being recommedned by mci due to the parts shortages which are impacting the repair instructions associated with nhtsa recall 21v-748. These are the same instructions as o
  • TSIB 22-01 - ELECTRICAL SYSTEM: This is an upgrade to technical service information bulletin tsib 21-10 issued in january of 2022 which is specific to buses operating in severe duty and or corrosive environments. These bulletins have been issued to recommend interim inspe
  • TSIB 21-10 - ELECTRICAL SYSTEM: This technical service information bulletin describes interim inspection procedures required every 6000 miles on specific motor coaches due to the global parts shortage and subsequent delay in available parts to conduct the corrective actio
  • TSIB 21-01 - SERVICE BRAKES, HYDRAULIC: This technical service information bulletin (tsib) describes an update from meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with meritor ex225 disc
  • TSIB 21-08 - SEATS: Technical service information bulletin describing an update to the preventaive maintenance requirements for specifically equipped motor coaches with kiel avane model passenger seats.
  • TSIB 21-05 - ENGINE AND ENGINE COOLING: This technical sevice information bulletion is to advise of a part number supersession of the coolant hump hose, mci pn 6l-8-353, to mci pn 06-08-2262.
  • SB 3139 - EQUIPMENT: This service bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
  • SB 3133 - EQUIPMENT: This service bulletin outlines the steps to adjust the air/fuel mixture on the spheros auxiliary heater unit for coaches operating at an altitude greater than 5000 feet above sea level.
  • P15-05 - WHEELS: This procedure outlines the steps to install alcoa nut covers on the front, tag axle wheels, and change the mounting hardware for the drive axle hub cover. This procedure replaces procedure 15-05 issued on 3/16/20.
  • P09-13 - EQUIPMENT ADAPTIVE/MOBILITY: This procedure outlines the steps to add an insulator to the fuel tank strap assembly to reduce excessive movement of the fuel tank. This procedure applies to 2015 - 2020 d4500 coaches equipped with an aluminum fuel tank.
  • P15-05 - WHEELS: This procedure outlines the steps to install alcoa nut covers on the front, tag axle wheels, and change the mounting hardware for the drive axle hub cover.
  • P03-263 - STRUCTURE: This procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion.

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